Down duvets, desk, blackout curtains, iron/ironing board

Reviews of Red Lion Inn & Suites Tucson Downtown

2.5 out of 5
Red Lion Inn & Suites Tucson Downtown
222 S. Freeway Rd., Tucson, AZ

Reviews

6.4
Rating 10 - Excellent. 247 out of 1000 reviews" "
Rating 8 - Good. 220 out of 1000 reviews" "
Rating 6 - Okay. 185 out of 1000 reviews" "
Rating 4 - Poor. 125 out of 1000 reviews" "
Rating 2 - Terrible. 223 out of 1000 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked everything except the carpet. Never liked carpet in hotels. It was a a tad dirty , but everything else seemed pretty fresh and new. The outside was a bit scary going in a t night but in side it was nice. Great breakfast and great xoffee
Stayed 2 nights in May 2024
Response from Front Desk on 15 May,2024
Thank you for your positive comments about our property. Happy you enjoyed your stay with us here at Red Lion.

8/10 Good

Noe

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from Front Desk on 15 May,2024
Thank you for the 4 out of 5.

6/10 Okay

Joan

The room did not smell good, stale smoke I think. The towels were very thin and there were not enough for 2 people. Lots of noise from motorcycles and loud cars. The bed was comfortable but needed a heavier blanket so I had to turn the heat on. The tub needed non-skid strips so people don’t slip in the shower.
Stayed 2 nights in Apr 2024
Response from Front Desk on 2 May,2024
We appreciate your feedback and are workinghard to address the issues you experiencedduring your stay. We are striving to makeimprovements to our service standards andhope to have you as a guest again in the future.

6/10 Okay

Joseph

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Would not stay here again. Very noisy, dirty and did not feel like a safe area. Pictures make it look nice but don’t be fooled.
Stayed 2 nights in Apr 2024
Response from Front Desk on 2 May,2024
We appreciate your feedback and are workinghard to address the issues you experiencedduring your stay. We are striving to makeimprovements to our service standards andhope to have you as a guest again in the future.

2/10 Terrible

norisa

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was so dirty and shabby. I walked from my bed to restroom, came back and the bottom of my feet were black. The floor molding was dirty and the window was filthy. I have to say though that the staff was very nice but unfortunately we were so uncomfortable the first night we didnt bother to stay the second even though we paid for 2 nights. We went to a luxurious hotel.
Stayed 2 nights in Apr 2024
Response from Front Desk on 2 May,2024
Thank you for providing your feedback andletting us know about this issue. We set a highstandard for ourselves and are truly sorry tohear that standard was not met in yourinteraction with us. We are sad to hear of your recent experience with us. The conditions you experienced do not meet our service standards. Thank you forbringing it to our attention so that we are able toaddress it.

4/10 Poor

Phillip, Houston

Travelled with partner
Bad part of town
Stayed 1 night in Apr 2024
Response from Front Desk on 2 May,2024
We appreciate your feedback and are workinghard to address the issues you experiencedduring your stay. We are striving to makeimprovements to our service standards andhope to have you as a guest again in the future.

10/10 Excellent

Karri

Travelled with family, Business traveller
Liked: Staff & service, amenities
Good
Stayed 4 nights in Apr 2024
Response from Front Desk on 2 May,2024
We are happy you enjoyed your stay with us.Our staff truly cares about their guests, yourrecognition is greatly appreciated. Thank youfor the kind words and for being our guest!

8/10 Good

Tina

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
I1ststay rm 135 very clean was excellent didnt like the parkjng in back to dark no windows to see vehicle..staff grear. 2ND STAY rm 155 like because it was up front so uts lite up but room smdlt and they didnt supply us sith shampoos had to walk up front to get them ..staff w as good
Stayed 1 night in Apr 2024
Response from Front Desk on 2 May,2024
We are happy you enjoyed your stay with us.Our staff truly cares about their guests, yourrecognition is greatly appreciated. Thank youfor the kind words and for being our guest!

10/10 Excellent

Kelly

Stayed 4 nights in Apr 2024
Response from Front Desk on 15 May,2024
Thank you for the 5 out of 5.

4/10 Poor

Kevin

Travelled with family and small children
What is advertised and what we got were not the same. We arrived early for which we were explained check in was after 3:00p so the staff could complete cleaning all the rooms At 3:00pm we were assigned room 258. The clerk had much difficulty entering the necessary tasks to complete the transaction and I had a reservation for two days made in advance. After being assigned the room we opened the door to room 258 and were greeted with trash on the floor, no towels, linen bunched up on one bed, no beds made. I immediately went back to the desk clerk explained what we found. I was assigned a new room. It was better, but not to a reasonable clean standard I am accustomed to. This hotel is not what I would recommend for kids, (I had my grand daughter with me). Not please with what was advertised vs what I received… needs a lot of work
Stayed 2 nights in Apr 2024
Response from Front Desk on 17 Apr,2024
Thank you for providing your feedback andletting us know about this issue. We set a highstandard for ourselves and are truly sorry tohear that standard was not met in yourinteraction with us. We are sad to hear of your recent experience with us. The conditions you experienced do not meet our service standards. Thank you forbringing it to our attention so that we are able toaddress it.

8/10 Good

Victoria

Travelled with group
Liked: Staff & service
This property is very affordable. It's located downtown, very close to the TCC. The staff is very helpful. I like how the room are set up. Main room in the front, then the sitting area is separated by the bathrooms.
Stayed 2 nights in Apr 2024
Response from Front Desk on 17 Apr,2024
We are happy you enjoyed your stay with us.Our staff truly cares about their guests, yourrecognition is greatly appreciated. Thank youfor the kind words and for being our guest!

10/10 Excellent

Taytay & Cece

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for downtown
Stayed 1 night in Apr 2024
Response from Front Desk on 17 Apr,2024
Thank you for your kind words and yourfeedback. I appreciate that you took your timeto share your experience at Red Lion Inn.I hope that you keep us in mind forfuture visits to Tucson. As always, we will doour best to serve our guests to the best of ourabilities. Thank you again!

8/10 Good

Tim

Liked: Staff & service, amenities, property conditions & facilities
Great rooms, but homeless around
Stayed 1 night in Apr 2024
Response from Front Desk on 17 Apr,2024
Thank you for your kind words and yourfeedback. I appreciate that you took your timeto share your experience at Red Lion Inn.I hope that you keep us in mind forfuture visits to Tucson. As always, we will doour best to serve our guests to the best of ourabilities. Thank you again!

10/10 Excellent

Loren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!! Large and very comfortable room. Great breakfast. Easy parking & good location for downtown. Recommended.
Stayed 2 nights in Apr 2024
Response from Front Desk on 17 Apr,2024
Thank you for your kind words and yourfeedback. I appreciate that you took your timeto share your experience at Red Lion Inn.I hope that you keep us in mind forfuture visits to Tucson. As always, we will doour best to serve our guests to the best of ourabilities. Thank you again!

8/10 Good

Kim N-Chuck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked this hotel for the location and price. It seemed clean enough, however, there was a good-sized cockroach on the floor at the foot of the bed when we entered our room! It was quickly disposed of and we found no other problems. We had a lower level room, which has it's advantages. However, the people above us were busy most of the night, into the early morning hours. The floor was constantly creaking like someone was pacing the floor all night. At first I appreciated not having any carpet in the room, until the all night floor creaking. Thankfully, we were only there one night, and that night all the rooms were sold out.
Stayed 1 night in Apr 2024
Response from Front Desk on 11 Apr,2024
Thank you for your kind words and yourfeedback. I appreciate that you took your timeto share your experience at Red Lion Inn.I hope that you keep us in mind forfuture visits to Tucson. As always, we will doour best to serve our guests to the best of ourabilities. Thank you again!

6/10 Okay

Noemi

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was fairly clean, but the toiletries were used, only two towels, the TV was unplugged, the phone did not even have a cord and was unusable. The room also had three doors, and is located near a construction site. I did not appreciate how you can hear all the noise the people on the second floor were making while I was trying to sleep. I almost bumped into a scary looking young African-American homeless man as I was stepping out of my room. The listing for this Inn says it offers a breakfast buffet, but all it consists of is packets of oatmeal, muffins, bagels, but no cream cheese, toast, some "one per person" microwave breakfast sandwiches that were soggy and tough to chew on, apples, coffee, and orange juice. VERY DISAPPOINTED AND MISLEADING!!
Stayed 1 night in Apr 2024
Response from Front Desk on 11 Apr,2024
Thank you for providing your feedback andletting us know about this issue. We set a highstandard for ourselves and are truly sorry tohear that standard was not met in your interaction with us. We are sad to hear of your recent experience with us. The conditions you experienced do not meet our service standards. Thank you for bringing it to our attention so that we are able to address it.

6/10 Okay

Christine, Long Beach

Liked: Staff & service
Disliked: Cleanliness
This is definitely a bargain hotel, which makes sense for people who just need a place to sleep during their travels, but definitely not for a family that plans to spend time chilling at the hotel during the day. The staff was great! When we asked for more towels, they brought more towels within 15 minutes. Also, the breakfast was pretty good for the cost. Our biggest issue was with the cleanliness of our room. The top bed sheet had black smudges, the towels as well. Our bed sheet had what appeared to be a make up stain on it. Also, the floor was clearly unswept. I am not a fancy person, but I would never stay at this hotel again.
Stayed 2 nights in Mar 2024
Response from Front Desk on 9 Apr,2024
We are happy you enjoyed your stay with us.Our staff truly cares about their guests, yourrecognition is greatly appreciated. We appreciate your feedback and are working hard to address the issues you experienced during your stay. We are striving to make improvements to our service standards and hope to have you as a guest again in the future.

8/10 Good

SHERRY

Stayed 1 night in Mar 2024
Response from Front Desk on 3 Apr,2024
We are sorry to hear that your stay with us didnot meet your standards. We would likeadditional information to help us prevent thisfrom happening in the future. If you haveanything to add to give us a better perspectiveabout your stay with us please give us a callat anytime.

8/10 Good

Amy

Stayed 1 night in Mar 2024
Response from Front Desk on 2 May,2024
Thank you for your kind words and yourfeedback. I appreciate that you took your timeto share your experience at Red Lion Inn.I hope that you keep us in mind forfuture visits to Tucson. As always, we will doour best to serve our guests to the best of ourabilities. Thank you again!

8/10 Good

michael

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very conveniently near a carls jr. Literally same parking lot. So that was nice. Was pretty quiet from traffic and people. Both front and back door of room closed and locked. Made us feel safe.
Stayed 1 night in Mar 2024
Response from Front Desk on 28 Mar,2024
Thank you for your kind words and your feedback. I appreciate that you took your time to share your experience at Red Lion Inn. I hope that you keep us in mind for future visits to Tucson. As always, we will do our best to serve our guests to the best of our abilities. Thank you again!

2/10 Terrible

Brandon

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I have been coming to this motel multiple times throughout the years and it have genuinely gone down hill. During one of my stays my room door reader jammed and refused to unlock my door. Staff then had me wait until the morning the next day to get it open by the owner, all my sons belongings including medicine where in accessible for 12 hours. Zero refund and zero complimentary stay, just an apology. And today when checking-In I found a dead mouse decomposing in my room. I took photos and nothing was done.
Stayed 2 nights in Mar 2024
Response from Front Desk on 28 Mar,2024
Hello, please contact us directly so we can workto address the issues you may haveexperienced during your stay. Our staff isavailable morning, noon, or night! We lookforward to hearing from you soon.We are striving to make improvements to ourservice standards. We would greatly appreciatemore details and feedback so that we may grow.We look forward to hearing from you soon.Thank you.

6/10 Okay

Antwoinne

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Wasn't what I expected for sure parking lot was not so good
Stayed 1 night in Mar 2024
Response from Front Desk on 24 Mar,2024
We appreciate your feedback and are workinghard to address the issues you experiencedduring your stay. We are striving to makeimprovements to our service standards andhope to have you as a guest again in the future.

2/10 Terrible

Todd

Disliked: Cleanliness, staff & service, property conditions & facilities
Water leak flooded room ,I didn't stay at the facility and the employee angel was extremely rude , hos response was word for word after calling to explain ... "What would you like me to do about it "?
Stayed 1 night in Mar 2024
Response from Front Desk on 24 Mar,2024
Thank you for providing your feedback andletting us know about this issue. We set a highstandard for ourselves and are truly sorry tohear that standard was not met in yourinteraction with us. We appreciate your feedback and are working hard to address the issues you experienced during your stay. We are striving to makeimprovements to our service standards andhope to have you as a guest again in the future.

4/10 Poor

Ronald

Liked: Staff & service
Too many homeless and drug addicts roaming on the property.
Stayed 1 night in Mar 2024
Response from Front Desk on 21 Mar,2024
We appreciate your feedback and are workinghard to address the issues you experiencedduring your stay. We are striving to makeimprovements to our service standards andhope to have you as a guest again in the future.

4/10 Poor

Alisa

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A couple of eating places were near by...walking distance.
Stayed 1 night in Mar 2024
Response from Front Desk on 21 Mar,2024
Thank you for taking the time to leave us areview. Our location is certainly ideal forexploring downtown. We are less than 1 milefrom several attractions and easy to find rightoff Interstate 10. We look forward towelcoming you back as our guest soon.

6/10 Okay

Alexa

Liked: Staff & service
Disliked: Cleanliness
Checking in and out was fast and easy. Lack of cleanliness was the main issue. The updated bathroom was nice, however there were a lot of ants on the sink and floor boards. There were also drink rings on the TV stand and night stand, so I'm assuming these were not wiped down. The floor also did not appear to be vacuumed. The beds were made and looked clean. I used the microwave and fridge and both worked and were clean. The motel is in a convenient location and it felt safe.
Stayed 3 nights in Mar 2024
Response from Front Desk on 19 Mar,2024
Thank you for providing your feedback andletting us know about this issue. We set a highstandard for ourselves and are truly sorry tohear that standard was not met in yourinteraction with us.

8/10 Good

Kelly

Stayed 1 night in Mar 2024
Response from Front Desk on 9 Apr,2024
Thank you for your kind words and yourfeedback. I appreciate that you took your timeto share your experience at Red Lion Inn.I hope that you keep us in mind forfuture visits to Tucson. As always, we will doour best to serve our guests to the best of ourabilities. Thank you again!

8/10 Good

Oscar

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Mar 2024
Response from Front Desk on 19 Mar,2024
Thank you for taking the time to leave us areview. Our location is certainly ideal forexploring downtown. We are less than 1 milefrom several attractions and easy to find rightoff Interstate 10. We look forward towelcoming you back as our guest soon.

8/10 Good

Rob

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Continential breakfast could be better. Egg muffins are wrapped in paper so likely have been prepared days before use. Even though not many at breakfast the large coffee urn had to be made and a few items were no available. This was a Ssaturday.
Stayed 2 nights in Feb 2024
Response from Front Desk on 19 Mar,2024
Thank you for providing your feedback andletting us know about this issue. We set a highstandard for ourselves and are truly sorry tohear that standard was not met in yourinteraction with us.

10/10 Excellent

Minerva, tarzana

Stayed 1 night in Mar 2024
Response from General Manager on 28 Mar,2024
Minerva, Thank you for the 5 out of 5! We greatly appreciate it. Come see us again.

2/10 Terrible

Luis

Stayed 1 night in Mar 2024
Response from Front Desk on 24 Mar,2024
We are sorry to hear that your stay with us didnot meet your standards. We would likeadditional information to help us prevent thisfrom happening in the future. If you haveanything to add to give us a better perspectiveabout your stay with us please give us a callat 520.791.7511

2/10 Terrible

Chris

The property was fine it’s Expedia that’s a scam and horrible to deal with. The way the booking system is set up is a disgrace. You enter a date then select a property and as soon as you do that it defaults to another date. If you don’t check it books for the default date and not the date you originally selected. Then they charge you because of the no refund policy. Scam.
Stayed 1 night in Feb 2024
Response from Front Desk on 4 Mar,2024
Thank you for your feedback. We are happy to see you enjoyed your stay at Red Lion Inn. We apologize about any issues you may have had with your booking. Thank you for choosing to stay with us. If you need help in the future with booking our front desk is available 24/7.

6/10 Okay

Toni

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room is not clean especially the bathroom. Dirt in the corners. One wash cloth, one hand towel and two towels for four. The bar of soap broke into pieces when opened. The toilet paper holders both fell apart. In fairness the beds are comfortable and the sheets are clean.
Stayed 1 night in Feb 2024
Response from Front Desk on 4 Mar,2024
Thank you for taking the time to leave us a review. On Behalf of my entire team I'd like to apologize for any inconvenience these issues may have caused during your stay. Thank you for bring it to our attention, that way we may address these issues. If there is anything more we can do please feel free to reach out. Thank you for your feedback about our clean sheets and comfortable beds. Thank you for being our guests!

8/10 Good

Adam

Liked: Cleanliness
It was fine, but saw huge roach in the bathroom.
Stayed 3 nights in Feb 2024
Response from Front Desk on 27 Feb,2024
I'm sorry to hear that you had a bad experience. We always strive to improve our products and services, so we'll consider your customer feedback. Thank you for bringing this to our attention. We're sorry for the inconvenience, and we'll do everything we can to fix the issue. Thank you for being a valued guests at Red Lion Inn

8/10 Good

Sheri

Disliked: Amenities
Had limited amenities in the rooms and on the property. Very noisy street traffic made it hard to sleep.
Stayed 7 nights in Feb 2024
Response from Front Desk on 27 Feb,2024
Thank you for your feedback. We are sorry to hear you couldn't get a good nights rest. We are located right off I-10 freeway one stop light from downtown Tucson. We thank you for choosing to stay with us at Red lion inn.

4/10 Poor

Jennifer

Travelled with family, Business traveller
This place was dirty and scary. Left and booked a new room at a different hotel.
Stayed 1 night in Feb 2024
Response from Front Desk on 27 Feb,2024
Thank you for taking the time to leave us a review. On behalf of my entire team I'd like to apologize for failing your expectations. Your feedback was shared with all team member for future growth. Thank you for booking with red lion inn.

2/10 Terrible

Shari

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This motel is next to a very loud highway. When you check in at night, the lobby is closed and only a window is open for transactions. We had a very nice lady check us in, but there was a long line and the area had lots of police activity. Our room was not clean. We left early and moved to another hotel the next day.
Stayed 2 nights in Feb 2024
Response from Front Desk on 27 Feb,2024
Thank you for taking the time to leave us a review. On behalf of my entire team I'd like to apologize the condition of your room upon arrivals. Your feedback has been shared with our entire team. Thank you for being our guests!

8/10 Good

Dana

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Front Desk on 27 Feb,2024
Thank you for taking the time to leave us a review. We are pleased to see you had a pleasant stay. Thank you for booking with Red lion inn and for being a valued guests. We hope to see you again.

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk on 27 Feb,2024
We greatly appreciate your five-star rating. It’s fantastic to know that you had a wonderful experience with us. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.We can’t wait to welcome you back!

8/10 Good

ayana

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Front Desk on 27 Feb,2024
Thank you for being a valued guests at Red Lion Inn. We thank you for choosing to stay with us. It’s fantastic to know that you had a wonderful experience with us. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.We can’t wait to welcome you back!

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms themself are nice but the exterior of the property needs to be updated. Very comfy beds
Stayed 1 night in Feb 2024
Response from Front Desk on 21 Feb,2024
Thank you for your feedback. We are please to see you enjoyed your stay and a comfortable nights rest. We hope to welcome you back soon. Thank you for being our guests!

10/10 Excellent

Maria

Stayed 2 nights in Feb 2024
Response from Front Desk on 20 Mar,2024
Thank you for your kind words and yourfeedback. I appreciate that you took your timeto share your experience at Red Lion Inn.I hope that you keep us in mind forfuture visits to Tucson. As always, we will doour best to serve our guests to the best of ourabilities. Thank you again!

6/10 Okay

Ruben

Liked: Staff & service, property conditions & facilities
It was ok. TV didn’t work .
Stayed 1 night in Feb 2024
Response from Front Desk on 21 Feb,2024
Thank you for taking the time to leave us a review. We are pleased to see you had a nice stay. On behalf of my entire team I'd like to apologize your tv was having issues. Thank you for being a valued guest!

6/10 Okay

James

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No coffee in rooms. Jimmy Dean Breakfast sausage was AWFUL. Check in staff was fine. Property needs an update. I am not complaining, the rate was lower and you get what you pay for.
Stayed 1 night in Feb 2024
Response from Front Desk on 19 Feb,2024
Thank you for your feedback. We are sorry to hear breakfast wasn't up to your standard. I hope we have another opportunity to host you again in the future. Thank you for being a valued guest at Red lion Inn.

2/10 Terrible

Todd

Stayed 3 nights in Feb 2024
Response from Front Desk on 21 Feb,2024
Thank you for leaving a review. We would appreciate more feedback about your stay. You can reach out to our front desk anytime. We are open 24 hours. Thank you for being our guests!

8/10 Good

Valerie

Liked: Amenities
It was clean and the beds were very comfy I do recommend
Stayed 2 nights in Feb 2024
Response from Front Desk on 19 Feb,2024
Thank you for leaving a review. We are pleased to hear you had a good nights rest. We hope to welcome you back soon. Thank you for being our guest!

10/10 Excellent

Ana

Stayed 1 night in Feb 2024
Response from Front Desk on 20 Mar,2024
Thank you for your kind words and yourfeedback. I appreciate that you took your timeto share your experience at Red Lion Inn.I hope that you keep us in mind forfuture visits to Tucson. As always, we will doour best to serve our guests to the best of ourabilities. Thank you for being a valued guests!

2/10 Terrible

Dania

Stayed 1 night in Feb 2024
Response from Front Desk on 18 Feb,2024
Thank you for leaving us a review. We would appreciate more feedback that way we may grow. Please feel free to reach out to our front desk for additional feedback. Thank you for choosing to stay at Red Lion Inn. We hope to hear from you soon.

8/10 Good

Michael

Stayed 3 nights in Feb 2024
Response from Front Desk on 20 Mar,2024
Thank you for your kind words and yourfeedback. I appreciate that you took your timeto share your experience at Red Lion Inn.I hope that you keep us in mind forfuture visits to Tucson. We hope to welcome you back soon.

2/10 Terrible

Peter

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m elderly and had to climb stairs which I could hardly climb. Nosy right next to huge freeway, no parking close. I’ll never stay there again. Oh by the way couldn’t get the TV working for several hours till the maintenance man came.
Stayed 1 night in Feb 2024
Response from Front Desk on 10 Feb,2024
Thank you taking the time out to leave us a review. On behalf of my entire team I'd like to apologize we were unable to accommodate you with a downstairs room. During the time of your stay we had our Gem And Mineral Show. Thank you for being a valued guest!