Indoor pool, outdoor pool, pool umbrellas, pool loungers

Reviews of The Residence Tunis

5 out of 5
The Residence Tunis
Boite Postale 697, La Marsa, Tunis Governorate

Reviews

9.2

Wonderful

Rating 10 - Excellent. 301 out of 418 reviews" "
Rating 8 - Good. 85 out of 418 reviews" "
Rating 6 - Okay. 18 out of 418 reviews" "
Rating 4 - Poor. 6 out of 418 reviews" "
Rating 2 - Terrible. 8 out of 418 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to be during this last spring break. The hotel was absolutely perfect. My room looked onto the pool and ocean. The weather was gorgeous and spending time outdoors for breakfast, relaxing and walking the beach was perfect. Loved the staff; all friendly and happy! Thank you to all for making my get away so magical!
Stayed 5 nights in Apr 2024

10/10 Excellent

Milana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff & the property was amazing!
Stayed 8 nights in May 2024

8/10 Good

Raju

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the Resort was real nice. All Staff around the resort very lovely, welcoming and helpful. Breakfast was good, just at times we found the food replenishment to be bit slow. No half board etc options available, Al-arcate only for lunch and dinner which was fairly pricey but nice food. I am only giving 4* and not 5 because of 2 reasons. Outdoor pool very cold. Indoor pool for children only restricted between 8-10am and 12-2pm. Very hard managing around a 2yr old with his nap etc. One major downside was the Burkini ban. Being a muslim and being in a muslim country we did not expect this. Unfortunately my wife was not allowed in pool with me and my son so was not able to fully enjoy it. They allow muslim women to walk around whole grounds in hijab (scarf) but not in a pool which i found bemusing. Feedback given to manager who was really nice. Gave a Olive oil bottle (from hotel grounds) as a gesture to take back. Manager mentioned they will feedback to hotel chain execs on Burkini issue however i will not hold my breath with this being taken off. I would probably avoid this hotel for muslims as coming across as not so muslim freindly with the burkini ban. My advice to management was either fully allow burkini as you are a muslim country or allow burkini for certain times of the day. Secondly, the kids play room open only between 9-5pm for 3 yo only. We were given an exception but the 5pm finish meant we could not fully use the facility as we were out during the day.
Stayed 5 nights in May 2024

10/10 Excellent

Thomas, Dearborn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Residence Tunis was the perfect hotel for our first trip to Tunisia. The property is in a very quiet and safe location, and provides a multitude of amenities. The staff was incredible, helping us with anything we needed, from taxis to currency exchange, and everything in between. As an American, I highly recommend you stay here if you're considering a visit to Tunisia.
Stayed 6 nights in May 2024
Response from GM on 13 May,2024
Dear Sir,Thank you so much for your wonderful review! We're thrilled to hear that The Residence Tunis was the perfect choice for your first trip to Tunisia. It's fantastic to know that you felt safe and enjoyed our quiet location, as well as the variety of amenities we offer.We're especially delighted that our staff could enhance your experience by assisting with all your needs. Your recommendation means a lot to us, and we're honored to have had the opportunity to host you during your visit to Tunisia.We hope to welcome you back again soon for another memorable stay at The Residence Tunis!Warm regards,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Arwa, Kingston Upon Thames

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing and the staff were very friendly and helpful. They decorated the room for my husband’s birthday and sent us a birthday cake. Wouldn’t hesitate for a second to book again and recommend it to friends
Stayed 6 nights in Apr 2024
Response from GM on 13 May,2024
Dear Madam,Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience at our hotel and that our staff could contribute to making your husband's birthday celebration extra special. It's wonderful to know that you appreciated the personalized touches.We're delighted that you wouldn't hesitate to book with us again and recommend us to your friends. Your satisfaction and recommendation mean the world to us, and we look forward to welcoming you back for another memorable stay at our hotel.Best regards,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Elvis, Calgary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and inviting atmosphere. Excellent service from all the staff. Very much enjoyed our short stay.
Stayed 1 night in Apr 2024

8/10 Good

WAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything except there was a chemical smell in our room. Hotel wasn’t able to resolve.
Stayed 4 nights in Dec 2023
Response from Thanks on 2 Feb,2024
Dear Sir,We Sincerely appreciate you taking the time to share your feedback. We're delighted to hear that you enjoyed your overall stay. We apologize for any incontinence caused. It was an occasional issue due to temporary intervention and we want to assure you that corrective measures have been taken. Subsequent visits should not have this concern.Your satisfaction is our priority.Thanks and best regards,Mehdi BelkhodjaGeneral Manager

8/10 Good

Aya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great fancy stay with very welcoming staff and service during our stay until the checkout day! we realized at the end that all services delivered to us were paid and the driver has been counting days we were not getting any of his services, for example he counted the checkin day as one of his driving days although I haven’t seen him during that day and took taxi from airport to the hotel assuming that the driver will start his payment and work starting from second day when my friend arrives, but we discovered at the checkout day that everything is money and had to pay the driver for unused days during our stay. I recommend staying at the hotel but be careful and use external services or keep asking about extra charges on daily basis. And try to get a driver from a different company than the hotel if really needed.
Stayed 7 nights in Dec 2023

10/10 Excellent

Chanel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay. I slept really well. The duration of my stay was great, my room was very comfortable. The front desk staff was exceptional. I wish I knew the young woman’s name because she deserves a promotion :) for sure! Breakfast was great everyday and I got a chance to eat at the restaurants as well. The only thing I was sad about was that I picked this property for the spa and gym mainly. The gym was very small, and the spa was under construction. So I was a disappointment. Nevertheless, I would stay here again, also recommend, if someone needed a suggestion.

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mehdi Belkhodja on 29 Oct,2023
Cher Monsieur,Chère Madame,Je vous remercie d'avoir pris le temps de partager votre appréciation sur notre page.Nous sommes ravis de voir que les moments passés en notre compagnie vous ont apporté satisfaction et nous attendons de pouvoir vous accueillir de nouveau très vite à The Residence Tunis,Cordialement,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Ambrish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so well looked after as vegetarians. The head chef made us a special breakfast and the team were very helpful in booking us into the hammam on the same day as we arrived. I wish we stayed longer
Stayed 1 night in Oct 2023
Response from Mehdi Belkhodja on 29 Oct,2023
Dear Madam,Thank you very much for taking the time to write a review after your recent visit to The Residence Tunis.It is such a pleasure to read that you enjoyed your stay with us and that everything has been up to your expectations.I will certainly convey your compliments to the team, as your satisfaction is their best reward.We all hope to be able to welcome you back very soon, Yours sincerely,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Jamie Beth, New York

Loved it! Highly recommend.
Stayed 5 nights in Sep 2023
Response from Mehdi Belkhodja on 18 Oct,2023
Dear Madam,Thank you very much for your comment. Please be assured that your congratulations have been shared with the entire team.We are delighted to read you enjoyed your time at The Residence Tunis and Ihope to have the pleasure to welcoming you back very soon.Respectfully,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Dejan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best property in Tunisia ,no doubt about it ! Amazing place with even more amazing people !
Stayed 4 nights in Sep 2023
Response from Mehdi Belkhodja on 29 Sept,2023
Dear Sir,Dear Madam,I would like to truly thank you for taking the time to write us such a lovely feedback.We are very touched to read that you were fully satisfied with your experience at The Residence Tunis! We hope to have the pleasure of welcoming you back again !Sincerely,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

esam

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet place good breakfast confronting beds
Stayed 2 nights in Sep 2023
Response from Mehdi Belkhodja on 7 Sept,2023
Dear Madam, Dear Sir,Thank you for taking the time to share your feedback with us.We are delighted that you enjoyed your visit at The Residence Tunis and we will share your nice review with the team.Yours sincerely,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel with the best staff!
Lovely hotel, made all the better by the amazing staff! All so attentive and go above and beyond to make your experience 5 star. Delicious food at the restaurants, great pool and lovely interior. Extremely clean and tidy. Highly recommend! Particularly want to shout out Anis who was so helpful to us and gave us so much insight into Tunisia as a country and the things to do in Tunis.
Stayed 3 nights in Aug 2023
Response from Mehdi Belkhodja on 7 Sept,2023
Dear Madam,What a pleasure to read your wonderful review following your experience at The Residence Tunis.All of us are delighted to learn that you have fully appreciated all the aspects of your stay and we heartily welcome your nice compliments as a fantastic reward. We would like to thank you once again for your feedback and I will be delighted to share your compliments with the teams, especially Anis, who will be very touched. We very much look forward to welcoming you back in the near future.Sincerely,Mehdi BelkhodjaGeneral Manager

8/10 Good

Tarek

Stayed 5 nights in Jul 2023
Response from Mehdi Belkhodja on 14 Aug,2023
Cher Monsieur,Je vous remercie pour votre belle appréciation et espérons pouvoir vous accueillir et répondre de nouveau à vos attentes.Bien à vous,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Anthony, Dubai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed here for 1 night and didn't use the restaurants but the hotel was very nice, both in terms of the public spaces and also the room itself. We had a sea view room and whilst the property is a short walk from the beach itself the outside pool and indoor hammam were lovely albeit very busy.
Stayed 1 night in Jul 2023
Response from Mehdi Belkhodja on 27 Jul,2023
Dear Sir,I would like to thank you for your nice comment and your rating.We are very happy to read that you enjoyed your stay at The Residence Tunis and we hope you will have the opportunity to enjoy our Hammam during your next stay with us.On behalf of the entire team here, thank you again and I hope we have to pleasure to welcome you back soon.Kind regards,Mehdi BelkhodjaGeneral Manager

8/10 Good

Hedi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Superbe hôtel sécurisé tranquille et excellent sens du service.
Stayed 2 nights in Jun 2023
Response from Mehdi Belkhodja on 26 Jun,2023
Cher Monsieur,Merci d'avoir pris le temps de nous faire part de votre retour d'expérience.Nous sommes ravis de lire que vous avez apprécié votre moment à The Residence Tunis.Bien cordialement,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Everything ok
Stayed 1 night in Jun 2023
Response from Mehdi Belkhodja on 13 Jun,2023
Dear Sir,I would like to thank you for your nice comment and your rating. We hope we will have the pleasure to welcome you back soon.Kind regards,Mehdi BelkhodjaGeneral Manager

2/10 Terrible

Mohammed

Stayed 1 night in May 2023
Response from Mehdi Belkhodja on 5 Jun,2023
Cher Monsieur,Je suis désolé de lire que votre séjour parmi nous n'a pas répondu à vos attentes.Il est dommage que nous n'ayons pas plus de détails sur les raisons de votre insatisfaction et je vous propose de nous contacter sur notre email manager-tunis@theresidence.com afin de mieux comprendre vos attentes.Nous espérons toutefois avoir le plaisir de vous accueillir à nouveau pour transformer cette récente impression de notre établissement.Sincèrement,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Bassam

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2023
Response from Mehdi Belkhodja on 29 May,2023
Cher Bassam,Merci pour votre aimable feedback et nous espérons pouvoir vous accueillir très prochainement de nouveau parmi nous,A très bientôt,Sincèrement,Mehdi BelkhodjaGeneral Manager

4/10 Poor

norman

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 4 nights in Apr 2023
Response from Mehdi Belkhodja on 16 May,2023
Cher Monsieur,Je vous remercie d'avoir partagé votre feedback et pour avoir choisi de séjourner parmi nous.J'aurais aimé avoir plus de détails sur vos appréciations afin de mieux répondre à vos attentes lors d'une prochaine visite à The Residence Tunis.Si vous le désirez, je vous propose de nous contacter sur notre email manager-tunis@theresidence.com Dans l'attente,veuillez accepter nos sincères salutations et nous vous disons à bientôt§Sincèrement,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Elsa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet room with most comfortable mattress, wonderful shower and bathroom layout, excellent spa, huge swimming pool, fabulous food very friendly and efficient staff. Highly recommend
Stayed 2 nights in May 2023
Response from Mehdi Belkhodja on 4 May,2023
Dear Elsa,Thank you so much for your thoughtfulness in posting your review on Expedia. We were thrilled to welcome you recently and are delighted you had such a great experience.We look forward to creating other wonderful memories for you at The Residence TunisWarmest regards,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Edward, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service. Staff were all so friendly. Excellent breakfast too!
Stayed 1 night in May 2023
Response from Mehdi Belkhodja on 4 May,2023
Dear Edward,I would like to thank you for your delightful review! All your comments regarding the property and the service delivered by our staff means a lot to us. You can count on me to pass on your compliments to our staff with great pleasure.We are all looking forward to welcoming you for many more opportunities! Sincerely,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time ever leaving a review just to highlight how great the staff were, very helpful and very well run hotel. Perfect stay!
Stayed 3 nights in Apr 2023
Response from Mehdi Belkhodja on 4 May,2023
Dear Martin,I would like to personnally thank you for taking the time to write us such a lovely "first" review. We are delighted to read that you enjoyed your experience at The Residence Tunis.We have well share your kind words with the entire team who was thrilled to hear that they contributed to the success of your stay.We hope to have the pleasure of welcoming you back again !Warm regards,Mehdi BelkhodjaGeneral Manager

8/10 Good

Pamela

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2023
Response from Mehdi Belkhodja on 26 May,2023
Dear Madam,Thank you for your kind feedback and we hope to have the pleasure of welcoming you again very soon!Best regards,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023
Response from Mehdi Belkhodja on 16 May,2023
Chère Madame,Merci infiniment pour votre aimable feedback et nous sommes heureux d'avoir su répondre à vos attentes.Nous serons heureux de vous accueillir de nouveau parmi nous.Bien à vous,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service was first rate. The property was beautiful and luxurious!
Stayed 4 nights in Mar 2023
Response from Mehdi Belkhodja on 30 Mar,2023
Dear Madam,Thank you for your kind and positive words. Your feedback is much appreciated and will be happily shared with the team. We are very much looking forward to welcoming you back soon.Sincerely,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Mehdi Belkhodja on 7 Mar,2023
Chère Madame,Cher Monsieur,Je vous remercie pour votre belle appréciation et nous attendons impatiemment de pouvoir vous accueillir de nouveau parmi nous.Cordialement,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

AHMAD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality service
Stayed 3 nights in Feb 2023
Response from Mehdi Belkhodja on 6 Mar,2023
Dear Ahmad,Thank you kindly for your kind feedback regarding your experience at The Residence Tunis. It gives me so much pleasure to read of your wonderful experience.On behalf of the entire team, thank you again and I hope we have to pleasure to welcome you back with us soon.Best regards,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Eustacia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Mehdi Belkhodja on 30 Jan,2023
Cher Monsieur, Chère Madame,Merci infiniment pour votre appréciation et nous sommes ravis de lire votre satisfaction.Dans l'attente du plaisir de vous accueillir de nouveau parmi nous,Cordialement,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Silvia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, hotel is on the beach. The hotel staff is very polite and helpful.
Stayed 10 nights in Jan 2023
Response from Mehdi Belkhodja on 23 Jan,2023
Dear Madam,Thank you very much for your positive review and your high ratings on our resort are very gratifying.We are delighted to learn that you were satisfied with the friendliness of our staff as well as with our property and its ideal location close to the sea !It was a pleasure for us to have you as our guests and we hope to welcome you again very soon.Best regards,Mehdi BelkhodjaGeneral manager

10/10 Excellent

Eunji

Stayed 2 nights in Jan 2023
Response from Mehdi Belkhodja on 19 Jan,2023
Cher Monsieur,Chère Madame,Je vous remercie pour votre feedback et sommes heureux d'avoir répondu à vos attentes.Nous espérons pouvoir vous accueillir très prochainement parmi nous,Cordialement,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2023
Response from Mehdi Belkhodja on 13 Jan,2023
Cher Monsieur, Chère Madame,Nous sommes enchantés d'apprendre que vous avez apprécié l'ensemble de votre séjour parmi nous.Toute l'équipe de The Residence Tunis vous remercie pour votre feedback et espère vous recevoir à nouveau très prochainement.Sincèrement,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Sana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, beautiful architecture, great service.
Response from Mehdi Belkhodja on 6 Dec,2022
Dear Madam,Thank you very much for your kind comment.We are delighted to see that you enjoyed your stay at The Residence Tunis. We will be sure to share your congratulations with the team.We look forward to seeing you again at The Residence Tunis.Best regards,Mehdi BelkhodjaGeneral Manager

6/10 Okay

Cindy

Travelled with group
Liked: Cleanliness
The building was beautifully designed and the grounds were well kept. Some of the staff was not friendly, some did not greet or help, some seemed like it was a chore to work there.. it just didn't feel welcoming. The one exception was a gentleman named Anis. He was absolutely amazing and always had a smile on his face and provided a helping hand
Stayed 2 nights in Aug 2022
Response from Mehdi Belkhodja on 6 Sept,2022
Dear Madam,We are very grateful that you took some time to leave us a review and I am glad that you appreciated the Arabo-Andalusian architecture of our hotel.May I assure you that our teams' priority is your satisfaction, and the matters you have raised do not reflect our standards of service.Please accept our apologies for the inconvenience caused.Your review will be shared with our management team so we can focus on ensuring we maintain the high standards you expect as our guest. We hope that we may provide you a warm welcome for your next stay. Sincerely,Mehdi BelkhodjaGeneral Manager

6/10 Okay

kamaleddin

Travelled with family
Liked: Cleanliness, property conditions & facilities
This place is good for weekenders as the best thing is the pool and maybe the peach for those who like the private peaches. For full use of faculties there are much better and less expensive
Stayed 4 nights in Jun 2022
Response from Mehdi Belkhodja on 1 Jul,2022
Dear Sir, I would like to thank you for sharing your impressions following your recent stay. It’s a great pleasure to know that you enjoyed the perfect location of The Residence Tunis, facing the Mediterranean sea and a few steps away from the private beach. However, I am really sorry to read your disappointment regarding the facilities and would like to sincerely apologize, since our main priority is to ensure our guests’ full satisfaction at all. Please believe that your comment have been taken into account. It will be my pleasure to welcome you back during your next visit. Sincerely, Mehdi Belkhodja General Manager

10/10 Excellent

Syeda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A blissful experience
A beautiful venue, website does not do justice to the atmosphere abd beauty. Loved the design, architecture, comfort, professional yet friendly staff- from management to maintenence. Lovely grounds, short walk to private beach too. Only downside was no outside pool due to refurbishment/maintenance during our stay but team working on it round the clock - quietly. Only other minor noise issue meant couldn't sleep with balcony door open die to a nearby discotheque playing loud music but that will be commmon for any resident in the area. The hotel complex offers every comfort, I highly recommend it. Spa was relaxing too. We dud camel ride and horse riding on the beach (additional cost), a day out with the hotel recommended guide Fathi who looked after us, he went above and beyond what was expected. Thank you sooo much Bechir, Besma (management) and the whole team, esp Feysal at breakfast too. Looking forward to visiting again.
Sunrise from a beautiful feature window in the bedroom
Spa room
Security/staff
Bechir (G.M)
Stayed 4 nights in May 2022
Response from Mehdi Belkhodja on 16 May,2022
Dear Madam,Dear Sir, Thank you very much for this great review following your stay. Your remarks are truly flattering and an absolute joy to read! We are grateful for your support and hope that we may have the pleasure of welcoming you again at The Residence Tunis, Very best regards, Mehdi Belkhodja General Manager

8/10 Good

Sakthi

Liked: Cleanliness, staff & service, amenities
Nice property, but the swimming pool was under renovation. And the dining options were limited to two restaurants that are not up to 5-star quality. However, I would still recommend this property for a great holiday in Tunisia because the staff is very helpful.
Stayed 3 nights in May 2022
Response from Mehdi Belkhodja on 17 May,2022
Dear Sir,Dear Madam, I would like to thank you for sharing with us your feedback. It is always a joy for the team to read how happy our guests are and how we managed exceed their expectations in terms of service. However, as regards the ongoing swimming pool works I am sincerely sorry to read your disappointment. We can certainly appreciate the displeasure this may entail and we do apologize for this inconvenience. Your comments regarding our restaurants will be shared with our Executive Chef and please rest assured we will do everything in our power to make sure your next stay with us will be unforgettable. Sincerely, Mehdi Belkhodja General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service! “No hijab” in the pool must change
Stayed 6 nights in Apr 2022
Response from Mehdi Belkhodja on 31 May,2022
Dear Madam, Thank you kindly for your positive review of The Residence Tunis. I hope that we can welcome you back. Sincerely, Mehdi Belkhodja General Manager

10/10 Excellent

SUGURU

Stayed 1 night in Apr 2022
Response from Mehdi Belkhodja on 16 May,2022
Dear Madam,Dear Sir, Thank you very much for taking the time to share your experience on Expedia! We genuinely value and appreciate your feedback and are delighted to hear that you spent a wonderful stay with us. We look forward to welcoming you back to The Residence Tunis! Sincerely, Mehdi Belkhodja General Manager

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, but terrible location
Outside pool was under renovation. Overall a nice hotel. The downside is that is super far from everything and since it's a five star hotel, taxis will always overcharge you to take you to anywhere. There is no service of tour in the hotel, they only recommend one guy that is always busy. They don't help on that. The spa is great, hamman is te best service! I just don't recommend the manicure service, very bad and expensive.
Stayed 2 nights in Apr 2022
Response from Mehdi Belkhodja on 14 Apr,2022
Dear Madam, I would like to thank you for taking the time to share your feedback after your stay with us. Our guests' comments are very valuable for us and I read yours carefully. I am deeply sorry you experienced inconvenience and would like to apologize for it. Please rest assured I took your different comments into great consideration, and I share them immediately to the Spa team for the manicure service and to the Front desk service. Despite the elements you mentioned above, I truly hope to have the opportunity to welcome you back at The Residence Tunis. Sincerely, Mehdi Belkhodja General Manager

10/10 Excellent

Tian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. Feels like home.
Stayed 3 nights in Mar 2022
Response from Mehdi Belkhodja on 29 Mar,2022
Dear Sir, Dear Madam, Thank you kindly for sharing your wonderful review of The Residence Tunis. It gives me great pleasure to learn that you had a wonderful time with us. I hope we can welcome you back soon to your "Tunisian home"! Very best regards, Mehdi Belkhodja General Manager

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, attentive, room service, smoking areas, great food. Booked for 2 days and added an extra day with no hassle. Spa treatments were great and heated indoor pool was fabulous too.
Stayed 2 nights in Dec 2021
Response from Mehdi Belkhodja on 4 Jan,2022
Dear Madam, Thank you kindly for your positive, enthusiastic review of The Residence Tunis. I am delighted to have read how much you enjoyed your stay with us. Please be assured that I will share your compliments with the wider team especially with the Spa team. I hope that we can welcome you back very soon. Sincerely, Mehdi Belkhodja General Manager

10/10 Excellent

Yan

Stayed 2 nights in Nov 2021

10/10 Excellent

jennifer

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Always wonderful staying here. Staff is super nice and attentive, beautiful hotel... great breakfast... nice place to return to after exploring wonderful Tunis.
Stayed 2 nights in Nov 2021
Response from Mehdi Belkhodja on 18 Nov,2021
Dear Madam, Thank you very much for your kind comments and for your loyalty to The ResidenceTunis. On behalf of the entire team, thank you again and I hope to have the pleasure to welcome you back very soon. Very best regards, Mehdi Belkhodja General Manager

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my 1 week stay at The Residence Tunis. It is a fine hotel with very welcoming ambiance, beautiful buidling and rooms in Arabic decor and a wonderful garden and beach. The birds sing beautifully in the morning when its time for the delicious breakfast.
Stayed 7 nights in Nov 2021
Response from Mehdi Belkhodja on 17 Nov,2021
Dear Madam, What a wonderful review to have read, I am so pleased that The Residence Tunis met your expectations. I will share your review with the team. I was very pleased to read your feelings about our breakfast and our amazing gardens as it is exactly the values we are attached to at The Residence Tunis. I hope we will have the pleasure to welcome you back soon. Best regards, Mehdi Belkhodja General Manager

10/10 Excellent

Amal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021
Response from Mehdi Belkhodja on 17 Nov,2021
Chère Madame, Merci infiniment pour votre appréciation que je ne manquerai pas de partager avec tous mes collaborateurs. Dans l'attente de pouvoir vous accueillir très prochainement à nouveau parmi nous. Cordialement, Mehdi Belkhodja General Manager

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive throughout our stay. The accommodations, while not oversized, were very nice. Clean, updated, well maintained. Turndown service was a nice unexpected touch, and the spa was clean and well managed. Our massages were some of the best we have had in country, and the indoor salt pool was very refreshing.
Stayed 3 nights in Oct 2021
Response from Mehdi Belkhodja on 21 Oct,2021
Dear Sir, Dear Madam, Thank you kindly for your review. I am so pleased that The Residence Tunis met your expectations. I will share your review with the wider team and I truly hope that we would offer you a wonderful stay next time. Sincerely, Mehdi Belkhodja General Manager

10/10 Excellent

Khaled

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding experience
We were amazed for the quality of service, location and facilities. Despite the pandemic the staff kept the bar very high with attention to detail and kind gesture. Shout-out to Saida from the reception and to the waters during the breakfast.
Stayed 1 night in Jul 2021
Response from Mehdi Belkhodja on 17 Aug,2021
Dear Sir, Thank you kindly for your positive, enthusiastic review of The Residence Tunis. I am delighted to have read how much you enjoyed your stay with us. Please be assured that I will share your compliments with the wider team especially with Saida and the breakfast waiters I hope that we can welcome you back. Sincerely, Mehdi Belkhodja General Manager