In-room safe, desk, soundproofing, iron/ironing board

Reviews of Toyoko Inn Ulaanbaatar

3 out of 5
Toyoko Inn Ulaanbaatar
9D Peace Avenue, 2nd Khoroo, Bayangol District, Ulaanbaatar

Reviews

8.4

Very good

Rating 10 - Excellent. 28 out of 58 reviews" "
Rating 8 - Good. 17 out of 58 reviews" "
Rating 6 - Okay. 8 out of 58 reviews" "
Rating 4 - Poor. 2 out of 58 reviews" "
Rating 2 - Terrible. 3 out of 58 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very handy inexpensive and surprising hotel. The l9cation is pretty much close to everything you need and the rest in a warm comfy room was peaceful.
Stayed 1 night in Apr 2024

10/10 Excellent

Burenjargal, Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Feels like in Japan
Stayed 1 night in Sep 2023

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place to stay while u r on vacation
Stayed 1 night in Sep 2023

4/10 Poor

CHIKEONG

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Poor and misleading breakfast.It is total different to what it shows in website. The soundproof of room is also poor.
Stayed 1 night in Feb 2023

8/10 Good

Erin, Silver Spring

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I definitely recommend staying here if you're visiting Ulaanbatar. It's in a great location and tourist areas such as Sukhbaatar Square are walkable from the hotel.
Stayed 2 nights in Sep 2022
Response from Toyoko Inn Ulaanbaatar on 3 Oct,2022
THANK YOU FOR CHOOSING OUR HOTEL

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was at a great location, just walking distance away from the where i needed and wanted to be. The room was clean and spacious. The service, reception and the staff were especially kind and helpful. I'm looking forward to booking this trip and staying at the Toyoko inn again!
Stayed 20 nights in Jul 2022
Response from Tsolmon on 9 Sept,2022
ご利用いただきありがとうございます。心からお待ちしております。

10/10 Excellent

Glenn H.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

6/10 Okay

toru

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
インターネットの速度が半端ない遅い
Stayed 3 nights in May 2024

6/10 Okay

KENICHI

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
トランジットで利用。 中身は日本の東横インと変わらず。ただし風呂のお湯が適温になるのに10分以上かかったのは要改善。
Stayed 1 night in Apr 2024

8/10 Good

Yoko

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ランドリーは有料でフロントでコインを購入する。フロントで両替はできないので向かいのラマダで。
Stayed 1 night in May 2024

8/10 Good

MIKA

Business traveller
Liked: Cleanliness, staff & service, amenities
ホテルでタクシーの手配を何度かお願いしたところ、ドライバーに行き先を伝えてくれたり、支払い方法を確認してくれるなど、とても丁寧に対応してくれた。
Stayed 3 nights in May 2024

10/10 Excellent

kouichirou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とてもスタッフさんが親切。
Stayed 1 night in Mar 2024

6/10 Okay

TSUYOSHI

Travelled with partner
外気はマイナス25度でしたが、室内は暖房が暑すぎで、室内温度が30度を超えていて、窓を開けて就寝しました(^^;
Stayed 1 night in Jan 2024

10/10 Excellent

Lee

Stayed 3 nights in Jan 2024

8/10 Good

NADIR

Liked: Cleanliness, staff & service
Disliked: Amenities
Buon rapporto qualità-prezzo, ottima posizione e personale gentilissimo. Dovrebbero però usare più attenzone sui dettagli perché un sono cuscino per un letto matrimoniale, saponetta o shampoo non in dotazione o altri dettagli non lasciano in buonumore.
Stayed 1 night in Dec 2023

6/10 Okay

Heedong

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

SEUNGJOO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조식이 조금 떨어집니다.
Stayed 2 nights in Nov 2023

10/10 Excellent

ko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
도요교호인 울란바트로호텔 너무좋아요
아주 훌륭한 호텔입니다..직원써비스 공항픽업,시내 안내.관광안내.,아침음식제공,모두 너무나 가격에 비해 훌륭합니다..위치 시설도 매우 좋아요 버스2정거장에 국립박물관 중심시내 백화점 모두 있어요..
Stayed 5 nights in Oct 2023

10/10 Excellent

KENICHIRO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

???

Stayed 2 nights in Oct 2023

10/10 Excellent

Megumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

DONGCHEOL

Stayed 5 nights in Sep 2023

10/10 Excellent

TSUCHIYA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
他のホテルに比べて、圧倒的に設備が良かった(シャワー、トイレ、ベッドなど)。
Stayed 1 night in Oct 2023

10/10 Excellent

Ka Kik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
性價比價錢為高 值得可以去再住多一次
Stayed 3 nights in Sep 2023

10/10 Excellent

Ka Kik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值回票價
地理位置良好,附近有好附餐廳,超市 房間乾淨
Stayed 1 night in Sep 2023

6/10 Okay

Chun Sang

Business traveller
Liked: Cleanliness
조식
조식 내용이 부족.
Stayed 3 nights in Sep 2023

8/10 Good

MASAYUKI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
コストパフォーマンスがいいと思う。
Stayed 2 nights in Sep 2023

6/10 Okay

Eiji

Stayed 2 nights in Sep 2023

2/10 Terrible

HAKYONG

Stayed 2 nights in Sep 2023

10/10 Excellent

yasuo

Liked: Cleanliness, staff & service
よい意味で日本のチェーンと変わらないのがすごい。
Stayed 3 nights in Aug 2023

10/10 Excellent

EIJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本のホテルサービスをウランバートルで受けれて満足です。まるで日本にいるみたいでした。
Stayed 3 nights in Aug 2023

2/10 Terrible

Nam jin

Stayed 1 night in Aug 2023

2/10 Terrible

SYERIKJAN

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

kenichiro

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

kenichiro

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

RIE

Liked: Cleanliness, staff & service, property conditions & facilities
日本語対応のスタッフが、たくさんいます。 英語対応も可能スタッフももちろんいますが スタッフの方が日本語がとても素晴らしく、丁寧に対応してくださり、本当に助かりました。 ホテルからタクシーも呼べます。 行き場所もホテルスタッフがタクシー運転手にちゃんと説明してくださる為、モンゴル語が全く分からなくても大丈夫でした。 ホテル設備もとても良く、アメニティも何でもあります。 トイレはウォシュレット付きのトイレです。 日本に比べるとシャワーの出が少し悪かったかなと思いますが。 部屋もとても綺麗でシングルタイプの部屋でもけっこう広めの部屋でした。 ホテル周辺には大きなスーパーマーケット、コンビニもあります。 大通り沿いで、交通量も多い場所なので、 時間帯によっては、とても渋滞して車は進まない場所です。 スタッフの方がとても素晴らしかった 本当に助かりました。
Stayed 9 nights in Jul 2023

10/10 Excellent

JONG JOON

Stayed 1 night in Jul 2023
Response from Toyoko Inn Ulaanbaatar on 19 Jul,2023
Thanks for your review, our door is always open for you and we wish you the best!

8/10 Good

JONGNAM

Stayed 3 nights in Jun 2023
Response from Toyoko Inn Ulaanbaatar on 30 Jun,2023
Thanks for choosing us! We are always happy to welcome you again.

8/10 Good

JIAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Toyoko Inn Ulaanbaatar on 30 Jun,2023
Thanks you and safe travels!

8/10 Good

YOUNG JIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Toyoko Inn Ulaanbaatar on 30 Jun,2023
Thank you and come again!

4/10 Poor

Verified traveller

Business traveller
部屋は少し狭いが日本と同程度。 朝食が不味すぎて食べれなかった。 もう利用することはないだろう。
Stayed 3 nights in Dec 2022
Response from Toyoko Inn Ulaanbaatar on 8 Feb,2023
ご利用ありがとうございました。これから改善いたします。貴重なご意見ありがとうございました。

10/10 Excellent

Eri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
帰国日の朝の空港シャトルバスの予約を、フロントでしましたが、当日朝にバスが手配されていないことが判明。他のホテルを回って空港に向かった後だとわかり、急遽、通りでタクシーを拾い、シャトルバスを追いかけて、後からシャトルバスに乗ることになりました。フロントの方は、臨機応変に対応してくださいましたが、通りで拾ったタクシーは白タクで、言語がわからない旅行者には、どこに連れて行かれるかわからず不安になったかもしれません。シャトルバスの手配は、一度だけでなく、前日夜にも再度確認することをお勧めします。 シャトルバスの手配以外の面では、サービスもよく、部屋も綺麗で、エレベーター上階に行く際は部屋のカードキーが必要でセキュリティもしっかりしており、安心して快適に過ごせるホテルです。
Stayed 3 nights in Oct 2022
Response from Toyoko Inn Ulaanbaatar on 25 Oct,2022
ご利用いただきありがとうございます。シャトルバスの予約の件で大変失礼いたしました。シャトルバス会社に再度確認するように、フロントにもバス予約の良く確認をするようにいたします。次回のご利用お待ちしております。

10/10 Excellent

Eri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が清潔で快適です。Wifiの接続もスムーズで仕事がはかどります。
Stayed 1 night in Oct 2022
Response from Toyyoko Ulaanbaatar on 11 Oct,2022
ご宿泊ありがとうございます。またのご利用をお待ちしております。

10/10 Excellent

SEOYOUNG

Stayed 3 nights in Sep 2022
Response from Toyoko Ulaanbaatar on 11 Oct,2022
ご利用ありがとうございます。

10/10 Excellent

Incheon

Business traveller
Stayed 1 night in Sep 2022
Response from Toyoko Inn Ulaanbaatar on 3 Oct,2022
THANK YOU FOR CHOOSING OUR HOTEL

10/10 Excellent

HANJO

Stayed 1 night in Sep 2022
Response from Toyoko Inn Ulaanbaatar on 3 Oct,2022
THANK YOU FOR CHOOSING OUR HOTEL

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
청결하고 이용하기 편했습니다. 또 이용하고 싶어요.
Stayed 2 nights in Sep 2022
Response from Tsolmon on 9 Sept,2022
ご利用いただきありがとうございます。又のご利用をお待ちしております。

6/10 Okay

Hiroshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
館内に食堂・カフェがなく、近隣にもあまりよいレストランがない。コロナ影響下で観光客が少ないことが背景にあるのではあろうが、日系のホテルとしては、朝食の質が貧弱である。同等のモンゴル系ホテルよりも料理の質が低かった。
Stayed 3 nights in Aug 2022
Response from Tsolmon on 9 Sept,2022
ご利用いただきありがとうございます。朝食のついてコメントくださいましてとても助かります。これから改善するように注意いたします。

8/10 Good

samkyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원들이 친절해요 조식도 포장해주고 좋았어요
Stayed 8 nights in Jul 2022
Response from Tsolmon on 9 Sept,2022
ご利用いただきありがとうございます。また是非いらして下さい。お待ちしております。

10/10 Excellent

Noemie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personel courtoie et chambre confortable
Stayed 3 nights in Apr 2022
Response from Toyoko Inn Ulaanbaatar on 3 Oct,2022
THANK YOU FOR CHOOSING OUR HOTEL