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Reviews of Clarion Congress Hotel Usti nad Labem

4 out of 5
Clarion Congress Hotel Usti nad Labem
Spitalske namesti 3517, Usti nad Labem

Reviews

8.6

Excellent

Rating 10 - Excellent. 99 out of 240 reviews" "
Rating 8 - Good. 122 out of 240 reviews" "
Rating 6 - Okay. 12 out of 240 reviews" "
Rating 4 - Poor. 6 out of 240 reviews" "
Rating 2 - Terrible. 1 out of 240 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Dana, Sherwood Park

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, easy access to everything in Ústí
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Kent

Stayed 1 night in May 2022

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice.
Lovely, spacious rooms with nice big windows overlooking square, museum and hill. Cumbersome check in process due to covid registration etc Good breakfast buffet - wide selection.
Stayed 1 night in Aug 2021

8/10 Good

Vladimir

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Veronika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and simple.
The two of us had an enjoyable stay. The room was clean, good sized and lots of shelving to unpack your bags. The room had its own AC control. Breakfast was very good, as expected. I only thought the staff helping with the buffet could be more friendly. There was no smile, no "good morning". The lobby was kind of gray and definitely not inviting to lounge. But everything was clean and functional and the receptionist there was always friendly. Arriving by a car, I was disappointed that the hotel does not have a dedicated loading-unloading parking space near the entry. Fortunately, there is enough city parking in the nearby streets.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and great food
Loved to stay at this hotel. The staff was very friendly. Had dinner and breakfast and everything was superb.
Stayed 1 night in Oct 2018

8/10 Good

Ferdinand

Good hotel
Nice hotel in the center of the town Aussig (Usti). Arrived very late with sleeping kids, so check in was stressful and the first guy at the check-in was not very helpful. Luckily, a colleague jumped in and did help nicely with everything. Other than that, just a short but pleasant stay.
Stayed 1 night in Aug 2018

6/10 Okay

ORY, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
rather good but bit noisy
Stayed 1 night in Nov 2017

8/10 Good

Jaroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Vlad, Alton Bay, NH

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nothing to brag about
Minibar did not work, we were told it cannot be repaired till Monday because hotel maintenance does not work till Monday. air conditioning did not work either.

8/10 Good

steve, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel for this part of Czech
Modern, clean hotel, friendly staff whose English is pretty good. Good sized rooms but air-con not great. Parking limited. Will def stay again

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel although my room faced a main road and traffic noise was a slight problem. Breakfast was very good as we're the staff on reception. Out early one morning and a pack up was supplied instead of breakfast. Would definitely stay there again.

8/10 Good

Katarzyna, Expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel to be recommended to everybody.
Very comfortable hotel with professional stuff, clean and spacious rooms. Brilliant breakfast. The price of the hotel is affordable for 4* facilities including breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in a not very nice place!
The hotel was great, breakfast was excellent, rooms were very clean and comfortable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very positive, modern and fully functioning cosmopolitan hotel, basically what most travellers have come to expect from a hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Trip to Usti
Spent 1 night in this hotel. Was not expecting such a level of comfort in a small town hotel . Check in was effortless. The staff were courteous and spoke perfect English. The decor throughout was very modern and the entire place looked almost brand new. We stayed in a junior suite which boasted a view over the town. The rooms were spacious , very comfortable beds, all amenities provided including gowns and slippers. A fully stocked mini bar, safe, and TV in the room. Fast WiFi in the room and in the public areas too. The Resturant opens into a terrace with a mini Tesco grocery so you can easily pick up necessities forgotten back home. Safe , well lit area. Fully recommend if you're in Usti . No flaws to report .

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice and friendly stay. satisfied in all matters.

10/10 Excellent

Sandy, Cambridge, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Hotel in central location.
The hotel was centrally located with the town centre being within walking distance. There were plenty of shops and good eating places very close by. In fact if you wanted a supermarket Tesco Express was just behind the hotel. My room was very clean and bright with coffee and tea facilities, a mini bar, and a free safe within the room, which I found to be very useful. The air conditioning was also on as the outside temperature was very high. There was a huge selection for breakfast, whether you wanted continental breakfast or a hot breakfast.

8/10 Good

John, Lutterworth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
2 night stop

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great out of the way hotel.
A gem in a small Czech city, Clean, new, reasonable priced. English is limited but we had no problems if we were patient.

8/10 Good

Aaron, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Good for Business
A very convienient place to stay while visiting my customer and a small Tesco express on the ground floor which was very convienient for cold drinks.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beds
great hotel clean new but they only have single beds took some time to make the receptionist understand i wanted a double bed not 3 singles then a room with two singles

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
Clarion hotel is a nice and well decorated. It is in Usti town which is 20 km from Teplice the city of spas.

6/10 Okay

Michal, Warszawa

Liked: Cleanliness
Disliked: Staff & service
Nice hotel in the city centre
Breakfast was poor, unfriendly stuff, there was a problem with an invoice to the company when the reservation was made by expedia, the rest ok

10/10 Excellent

Hans, The Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Perfect stay, nice room, good service, good breakfast and nice personal

10/10 Excellent

Jørn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnatting
Alltid et hyggelig opphold i et rolig og fint hotell
Stayed 1 night in Feb 2024
Response from Clarion team on 19 Mar,2024
Dear guest,Thank you very much for your time you have spent writing your personal review of your stay in our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Clarion team

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Clarion team on 19 Mar,2024
Dear guest,Thank you very much for your time you have spent writing your personal review of your stay in our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Clarion team

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Hotel
Wie immer sehr freundliches und hilfsbereites Personal. Haben meine Wünsche bestens erfüllt und das Frühstück war ebenfalls sehr gut.
Stayed 1 night in Nov 2023

10/10 Excellent

Milos

Stayed 1 night in Oct 2023

8/10 Good

Hjarne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Per Bech

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det beskrives at der er restaurant på hotellet, det gælder dog kun morgenmad. Opdater faciliteter.
Stayed 1 night in Nov 2022

8/10 Good

Nini Østerby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

4/10 Poor

Aron V

Stayed 1 night in Aug 2022

8/10 Good

Dominica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Monica

Stayed 1 night in Aug 2022

8/10 Good

Peter

Liked: Staff & service
Stayed 1 night in Aug 2022

6/10 Okay

Charlotte

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

10/10 Excellent

mentor

Stayed 1 night in Jul 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

szabolcs

Stayed 1 night in Jul 2022

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes City Hotel
das hotel ist TOP allerdings die Zimmerpreise sind höher als in Prag
Stayed 1 night in Jun 2022

4/10 Poor

Frank Alfred

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Andreas

Travelled with group
Disliked: Staff & service
Statt dem gewünschten ruhigen Zimmer bekamen wir eine stark befahrene Kreuzung vor dem Fenster. Ab 5.00 Uhr reger Busverkehr, da half auch kein geschlossenes Fenster.
Stayed 1 night in Apr 2022

6/10 Okay

Sead

Stayed 1 night in Apr 2022

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021