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"Had a really good room with balcony. Quiet and spacious. Good location for a number of places nearby. Main centre is not too far to walk to. Good pool and spa included for guests. Parking can be limited, there is Blue zone out front and also Hotel car park. If you can the Blue Zone is likely cheaper, the reception staff were really helpful offering advice and sorting the parking."

"perfect!!! We arrived for three nights and following a surprising stay, we decided to change plans and stay 2 more nights!!! And all this, I must mention important details: the hotel is externally beautiful and inviting, the public areas are clean and well-maintained, the rooms require renovation (old furniture and many other details that require maintenance), but the cleanliness of the rooms is exceptional and the maid service is excellent and attentive to every request. We were on the all inclusive plan, and it was just perfect! The food was delicious and hot with a large selection of salads, soups, different meats, etc., the chef is always there and always in a position to serve the guests, a big thank you to the chef for the dedicated service! The waiters always smile and give good and efficient service. The reception service at the hotel is always available, attentive and creative for any question and request. Just a perfect hotel, we will come again and recommend to everyone at every opportunity! Thank you so much for wonderful time!"

"The location is amazing, everything is new at the hotel. Rooms are comfy and quiet, Staff is very kind. We even got free bikes from the hotel to go around the city (excellent bikes)"

"Not nice to stay accommodated"

"The outside (building) fresh paint does NOT match interior condition. Staff was amazing and accommodating, they are the only reason I gave the two stars! BUT the actual place is in urgent need of updating! Carpet was so gross we did not want to touch barefoot! I asked if we can change rooms, was shown another and it looked the same. The best I can describe it is a 60s-70s wall-to-wall dark blue mess, that has seen so much chemical treatment it felt like plastic! And yet still covered in stains and discolorations and stuff stuck in the plastic hairs of it… If you plan to use couch - extremely uncomfortable and had all sorts of dips and lack of support and one could not lay flat properly. Stay away! We will not be back!"

"Good location. Perfect service. Nice spa."

"A wonderful hotel and could not fault a single thing"

"The Executive Lounge and all its advantages make you feel really special. All the people, working there, were real professionals."

"Wonderful old world Grand Hotel in the centre of Varna that is convenient for restaurants, etc. 5/10 minutes walk form railway station"