2 outdoor pools, pool umbrellas, pool loungers

Reviews of Hilton Grand Vacations Club Kings’ Land Waikoloa

4 out of 5
Hilton Grand Vacations Club Kings’ Land Waikoloa
69-699 Waikoloa Beach Dr, Waikoloa, HI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 718 out of 1016 reviews" "
Rating 8 - Good. 194 out of 1016 reviews" "
Rating 6 - Okay. 63 out of 1016 reviews" "
Rating 4 - Poor. 25 out of 1016 reviews" "
Rating 2 - Terrible. 16 out of 1016 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

JAIME, Kahului

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were so clean and well equipped. I would recommend ot to all my friends..LOVED IT !!
Stayed 3 nights in May 2024

10/10 Excellent

Edwy Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was pretty nice. Staff were not very friendly and accomodating except the 2 guys from the bistro, the server and the bar tender. We bought a timeshare from Kama. She was awesome. We would prefer to go back to Maui or Oahu. Hard to Find an access to the ocean there, although i expected that but not that bad😂.
Stayed 7 nights in May 2024

8/10 Good

Debra N Leward

Travelled with family
Liked: Cleanliness, staff & service
A beautiful set up. Was able to watch the sunrise everyday we was there. If we had any concerns about anything they was very responsive. Our ice maker never worked nor did my sister in law's. They should consider getting new coffee makers. Only because all the words on the buttons have been rubbed off.
Stayed 3 nights in May 2024

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff, great atmosphere… only thing was the entrance sign said club house and not kings land, a little confusing is all
Stayed 1 night in May 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to all the Hilton pools was awesome. The text concierge was very convenient. Spacious rooms. Overall a great stay
Stayed 2 nights in May 2024
Response from Teresa Gonzalez on 11 May,2024
We want to Thank you for taking the time to share your recent experience with us and are glad you overall enjoyed your stay with us. Our company values really emphasize giving exceptional customer service and we love hearing our guest and owners’ stories along with how much they've enjoyed their stay. Thank you for choosing to stay with us on this visit and we look forward to welcoming you back home again soon!

8/10 Good

Jing

Stayed 1 night in May 2024

6/10 Okay

Peter J, Brooklyn

Disliked: Staff & service
Stayed 6 nights in Apr 2024
Response from Lota on 10 May,2024
Thank you for your response

10/10 Excellent

Guishu Kris

Travelled with family
Liked: Cleanliness, staff & service
It would be easier to have car next time.
Stayed 2 nights in Apr 2024
Response from Noe on 9 May,2024
Thank you for the feedback regarding your stay with us. It's great to hear the experience of our guests. We look forward to your visit with us again.

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the adult only pool. It’s so relaxing and quiet. There’s an awesome area for families with lots to do for the kids. Also, happy that they updated the pool furniture on the adult side. Family side could use some new loungers. Spa, pools, and plunge very clean as well as restrooms and grounds. Beautiful setting. It can get windy. We had a couple hiccups at checkin but they were resolved quickly and we were extended a late checkout. So all in all it was a great weekend!
Stayed 2 nights in May 2024
Response from Noe on 9 May,2024
Aloha and thank you for your review. We appreciate you sharing your stay experience with us. We strive to exceed the expectations of our guests and it’s clear we fell short of that mark during your visit. We hope for a future opportunity to provide an improved overall experience.

10/10 Excellent

Dani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Noe on 9 May,2024
Thank you for your review. t’s such a great feeling to hear what a wonderful experience you had during your stay with us. We appreciate your patronage and will certainly look forward to your next visit with us.

10/10 Excellent

Yuliya

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Noe on 9 May,2024
Thank you for your feedback and 5-star review. It is great to hear what a wonderful stay you had and that overall, you enjoyed the amenities and our property. We look forward to welcoming you back again.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Noe on 9 May,2024
Mahalo for sharing your review regarding your stay experience here at Kings' Land. We truly value your feedback and it’s wonderful to know you enjoyed your stay with us. Thank you for choosing to visit with us. Mahalo Nui Loa!

10/10 Excellent

Sumit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing. The property itself was impressive. Starting with check in, the staff were very nice and helpful with how to make the most of stay. The accomodations were clean and comfortable. The pool area and the whole resort felt like paradise and would definitely come back for another stay.
Stayed 1 night in Apr 2024
Response from Teresa G on 4 May,2024
We want to Thank you for taking the time to share your recent experience with us and are glad you overall enjoyed your stay with us. Our company values really emphasize giving exceptional customer service and we love hearing our guest and owners’ stories along with how much they've enjoyed their stay. Thank you for choosing to stay with us on this visit and we look forward to welcoming you back home again soon!

10/10 Excellent

ESMERALDA MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Noe on 9 May,2024
Thank you for sharing your recent experience here at Kings' Land. We truly value your feedback and it’s so wonderful to know you enjoyed your stay with us. Thank you for choosing to visit with us this stay and we look forward to welcoming you back again. Mahalo Nui Loa!

10/10 Excellent

Hark Kun

Liked: Cleanliness, staff & service, property conditions & facilities
A good hotel particularly swimming pools and holf
Stayed 5 nights in Apr 2024
Response from Teresa G on 4 May,2024
Thank you so much for taking the time to rate our property. We wish you well on your future travels.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Teresa G on 4 May,2024
Thank you so much for taking the time to rate our property. We wish you well on your future travels.

10/10 Excellent

James

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Washer and dryer in the room. The bidet was a game changer, now i have to add one at home.
Stayed 7 nights in Apr 2024
Response from Teresa Gonzalez on 4 May,2024
Thank you so much for taking the time to rate our property. We wish you well on your future travels.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Noe on 1 May,2024
Thank you for choosing to stay with us. We appreciate your patronage and will certainly look forward to your next visit with us.

10/10 Excellent

Shannon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything. Room was perfect and everything was so easy!!
Stayed 3 nights in Apr 2024
Response from Lota on 28 Apr,2024
Mahalo Nui Loa.

10/10 Excellent

lisa anne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at the hilton grand kingclub.......was amazing one of my all time moments in my life. The lanei was my favorite spot in my deluxe suite. Bbq was very pleasing for some good food. Pools were amazing and walkable loved our late night swims and vollyball with the fam. And my sister who had anther suit was close to or room, for my neices and nephews to go to and from. Safely. :) i will come back only complaint was now jets in my amazing tub. Other that best dayz evvvveeerrrr. Happy wilks/Neal/hernandez/plus Spencer future bil.2024 oregonians.
Stayed 7 nights in Apr 2024
Response from Lota on 28 Apr,2024
Thank you so much for your comments.

10/10 Excellent

Julia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family’s favorite place for a staycation! The kitchen, washer, and dryer makes it so convenient and homey. Absolutely love the pool, as my kids range from toddler to teen, there is a place at the pool for all of them to enjoy!
Stayed 1 night in Apr 2024
Response from lota on 28 Apr,2024
Thank you for your feedback.

10/10 Excellent

Kamalani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from lota on 28 Apr,2024
Mahalo

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Very surprised. This is a massive resort but our unit was placed on the golf course and it was a perfect change of pace
Stayed 7 nights in Apr 2024
Response from Lota on 23 Apr,2024
Thank you for your feedback.

8/10 Good

Mondy

Liked: Cleanliness, property conditions & facilities
Beautiful and safe
Stayed 1 night in Apr 2024
Response from Lota on 23 Apr,2024
Mahalo for thour feedback

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our golf tournament right next store!
Stayed 4 nights in Apr 2024
Response from Lota on 21 Apr,2024
Thank you for feedback and staying with us.

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a really nice quick stay. The family had a great time and the kids want to live there forever.
Stayed 2 nights in Apr 2024
Response from Lota on 21 Apr,2024
Thank you for your feedback.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Lota on 21 Apr,2024
Mahalo!

10/10 Excellent

Christopher Aban

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice amenities. Pools are amazing
Stayed 7 nights in Mar 2024
Response from lota on 21 Apr,2024
Thank you for your feedback and hope you will stay with us again.

10/10 Excellent

Melarie

Stayed 5 nights in Apr 2024
Response from Noe on 9 May,2024
Thank you again for choosing to stay with us, and we hope to host you again soon!

10/10 Excellent

Alexandrea

Travelled with family
Liked: Staff & service, property conditions & facilities
Was beautiful and amazing. House keeping very friendly and staff very helpful
Stayed 8 nights in Apr 2024
Response from Lota on 21 Apr,2024
Mahalo!

10/10 Excellent

Marianne, Reno

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean great. We thought staff koa and David and lander and bar staff were fantastic
Stayed 7 nights in Apr 2024
Response from Lota on 21 Apr,2024
Thank you foir your feedback. I will let me staff know

10/10 Excellent

TIANA

Liked: Cleanliness, staff & service, property conditions & facilities
We loved Waikoloa Kings Land and can’t wait to go back!
Stayed 3 nights in Mar 2024
Response from Lota on 15 Apr,2024
Thank you for your feedback

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, property conditions & facilities
What a great place to stay. Family friendly and the amenities were great. Good location too. Would recommend
Stayed 4 nights in Apr 2024
Response from Lota on 15 Apr,2024
Thank you very much for your comments.

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!!
Stayed 4 nights in Apr 2024
Response from Lota on 15 Apr,2024
Mahalo

10/10 Excellent

LaToya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Noe on 11 Apr,2024
Thank you for choosing to stay with us. We appreciate your patronage and will certainly look forward to your next visit with us.

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Mar 2024
Response from Teresa G on 7 Apr,2024
Thank you so much for taking the time to rate our property. We wish you well on your future travels.

10/10 Excellent

Shanetha Shontay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice family location, not for couples that are single
Stayed 3 nights in Mar 2024
Response from Teresa Gonzalez on 7 Apr,2024
Thank you so much for your feedback. We wish you well on your future travels.

4/10 Poor

Svetlana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The rooms are very outdated and need a lot of remodeling. Small bedroom is actually with no windows, because you have to keep it close with wood panels all the time. The cleaning of the room was poor, the furniture, windows and light switches were dirty. The only thing we really liked was the swimming pool. The staff was mostly nice and helpful.
Stayed 4 nights in Mar 2024
Response from Teresa Gonzalez on 7 Apr,2024
Thank you for choosing to visit with us. My apologies for not meeting your expectations. We appreciate your feedback.

8/10 Good

Jason Jean

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
Beautiful setting in a nice location and grounds that are kept immaculate. The rooms are outstanding, with a nice master bedroom and a huge bathroom. Liked the shared barbecue area at each building. The pools were amazing with great options for families with kids and an adults only area. Only negatives would be the overall cleanliness of our room and the lack of restaurants/ bars and eating options on such a huge property. Seemed really ridiculous that nothing is open past 6 pm (not even the hotel bar!) Getting around also posed a bit of a challenge. You need to have a car to get around quickly from place to place, otherwise, be prepared to do a lot of walking.
Stayed 6 nights in Mar 2024
Response from Teresa Gonzalez on 7 Apr,2024
Thank you so much for your feedback. We wish you well on your future travels.

10/10 Excellent

Shelby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and were easy to access via text. The shuttle was nice, but we had a rental car and it was easy to validate parking at the Hilton Waikoloa Resort, so we ended up driving down there. The pool was nice. We were there early and they let us use the pool as they were getting our room ready. Great location - there is a nice market nearby and it's great that the room had a full kitchen.
Stayed 4 nights in Mar 2024
Response from Teresa G on 24 Mar,2024
We want to Thank you for taking the time to share your recent experience with us and are glad you overall enjoyed your stay with us. Our company values really emphasize giving exceptional customer service and we love hearing our guest and owners’ stories along with how much they've enjoyed their stay. Thank you for choosing to stay with us on this visit and we look forward to welcoming you back home again soon!

10/10 Excellent

Lucas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were great, and the necessary amenities were close
Stayed 7 nights in Mar 2024
Response from Teresa Gonzalez on 22 Mar,2024
hank you so much for taking the time to rate our property. We wish you well on your future travels.

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and beautifully maintained property. The gym was surprisingly well equipped and the pools and hot tub were awesome for kids. Would love to stay here again.
Stayed 4 nights in Mar 2024
Response from Teresa G on 22 Mar,2024
We want to Thank you for taking the time to share your recent experience with us and are glad you overall enjoyed your stay with us. Our company values really emphasize giving exceptional customer service and we love hearing our guest and owners’ stories along with how much they've enjoyed their stay. Thank you for choosing to stay with us on this visit and we look forward to welcoming you back home again soon!

10/10 Excellent

Dolly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in guy was awesome 👌 what a great welcoming! Thank you for providing amazing staff. Great start to our vacation stay. Five stars 🌟 just for the guy who checked us in to our reservation.
Stayed 1 night in Mar 2024
Response from Teresa Gonzalez on 22 Mar,2024
We want to Thank you for taking the time to share your recent experience with us and are glad you overall enjoyed your stay with us. Our company values really emphasize giving exceptional customer service and we love hearing our guest and owners’ stories along with how much they've enjoyed their stay. Thank you for choosing to stay with us on this visit and we look forward to welcoming you back home again soon!

10/10 Excellent

Linda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service from checkin, concierge and especially housekeeping. What a professional staff! Thanks for a rewarding and special stay
Stayed 4 nights in Mar 2024
Response from Teresa Gonzalez on 22 Mar,2024
We want to Thank you for taking the time to share your recent experience with us and are glad you overall enjoyed your stay with us. Our company values really emphasize giving exceptional customer service and we love hearing our guest and owners’ stories along with how much they've enjoyed their stay. Thank you for choosing to stay with us on this visit and we look forward to welcoming you back home again soon!

6/10 Okay

Kathleen

Disliked: Cleanliness, staff & service
Stayed 7 nights in Mar 2024
Response from Teresa Gonzalez on 22 Mar,2024
Thank you so much for taking the time to rate our property. We wish you well on your future travels.

2/10 Terrible

heath

Travelled with partner
Arrived at 220 pm check in is at 4. Clerk tried to charge me twice for the room when I already paid on Expedia. Clerk took my phone number and said they would text as soon as my room was available. I sat at the bar until 415 pm, then finally asked what the issue was. Surprise! My room was ready!
Stayed 1 night in Mar 2024
Response from Teresa Gonzalez on 9 Mar,2024
Please accept our apologies for the challenges you experienced during your stay with us. Please know this is a rare occurrence and we are dedicated to providing outstanding service to all guests. We hope you’ll give us the chance to restore your trust in us on your future travels.

8/10 Good

Ariana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the salt water hot tub and waterslide. We went when it was not busy and had a great time! A little fumble at check in that they corrected fairly.
Stayed 1 night in Mar 2024
Response from Teresa G on 22 Mar,2024
We want to Thank you for taking the time to share your recent experience with us and are glad you overall enjoyed your stay with us. Our company values really emphasize giving exceptional customer service and we love hearing our guest and owners’ stories along with how much they've enjoyed their stay. Thank you for choosing to stay with us on this visit and we look forward to welcoming you back home again soon!

10/10 Excellent

Debbie

Stayed 3 nights in Feb 2024
Response from Teresa Gonzalez on 7 Apr,2024
Thank you so much for taking the time to rate our property. We wish you well on your future travels.

10/10 Excellent

Darvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Teresa Gonzalez on 9 Mar,2024
Thank you so much for taking the time to rate our property. We wish you well on your future travels.

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and surrounding area. Comfortable rooms with all amenities. One of the best I have stayed at.
Stayed 7 nights in Feb 2024
Response from Teresa Gonzalez on 26 Feb,2024
Thank you so much for taking the time to rate our property. We wish you well on your future travels.