Nice place, friendly and professional people. HOWEVER, the same cannot be said for WOTIF: this agency is non-communicative and ignores emails. If you have a booking issue, cancellation or similar, don't hold your breath waiting for WOTIF to respond: they won't. The hotel's advice is: they, themselves cannot deal with bookings made directly with WOTIF: fair enough. Based on our experience, we wont book anything through WOTIF / EXPEDIA.