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Reviews of ARC HOTEL Washington DC, Georgetown

3 out of 5
ARC HOTEL Washington DC, Georgetown
824 New Hampshire Ave Nw, Washington, DC

Reviews

8.2

Very good

Rating 10 - Excellent. 851 out of 1818 reviews" "
Rating 8 - Good. 522 out of 1818 reviews" "
Rating 6 - Okay. 215 out of 1818 reviews" "
Rating 4 - Poor. 120 out of 1818 reviews" "
Rating 2 - Terrible. 110 out of 1818 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roman

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location,friendly staff,room was clean
Stayed 1 night in Apr 2024

10/10 Excellent

Arianna, havre de grace

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was very clean, and the staff was very friendly! Great room in a great area
Stayed 1 night in Apr 2024

8/10 Good

Chiara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is in a great location. The property is clean and what you would expect. Very nice staff. The only complaint is about the internet that didn’t seem to work in our room. My husband ended up using the internet in our son’s apartment.
Stayed 2 nights in Apr 2024

8/10 Good

Mayra, ORLANDO

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Close to Metro
Stayed 4 nights in Apr 2024

10/10 Excellent

Carrie, Fox River Grove

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable boutique hotel in Foggy Bottom. The area had some very good restaurants in walking distance and the Kennedy Center is also very close. The staff was quite helpful and they have a good selection of food and snack items for purchase but the hotel is cashless. They also have beer & wine but can only sell them til 5 pm. Liked the fact that the room had a Keurig with Caribou coffee.
Stayed 4 nights in Apr 2024

6/10 Okay

Kathleen

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The door to the room was not closing properly and still should be replaced. The room was dark.
Stayed 2 nights in Apr 2024

6/10 Okay

giancarlo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Loved the location
Stayed 2 nights in Apr 2024

4/10 Poor

Carina, BLACKSBURG

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities
Steep parking fee, $50 per night. Otherwise you need to park in the neighborhood which has VERY limited parking. No in-room heater, only A/C. Hotel provides a tiny space heater. Pet friendly, however, not a pet friendly area--not much grass or dirt for your fur baby to go to the bathroom. Will never stay here again
Stayed 2 nights in Apr 2024

6/10 Okay

Marian

Travelled with partner
Liked: Cleanliness
Great location but suffers from old heating system. The hotel had switched to a/c but it was cold the night we stayed yet the heat was off. I couldn't call the front desk from the phone in the room as it didn't work. They finally brought extra blankets but it was a hassle. The radiator made a burbling noise all night. Staff seemed hassled when I brought things up.
Stayed 1 night in Apr 2024

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel has nice if oddly shaped rooms, but the heat didn't work the night we stayed. Valet parking is very limited and we were advised to arrive between 1:00 and 2:00 p.m. to have a reasonable chance of getting a space. They're only a few garages in the area that provide overnight parking.
Stayed 1 night in Apr 2024

10/10 Excellent

Heather, New Castle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was in a great location, easy walk to the foggy bottom metro. The complimentary water left in the room for you is a nice touch. There is also an area downstairs with fresh coffee, assortment of drinks (non and alcoholic) and a variety of food. Room was decent size and the Malin Goetz toiletries was a nice touch as well.
Stayed 1 night in Apr 2024
Response from NaTosha on 26 Apr,2024
Thank you for choosing to stay with us, Heather. We greatly value your feedback and look forward to welcoming you back soon.

10/10 Excellent

anna, west Covina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoy staying at Arc hotel. The room was very spacious and the staff was very friendly. There's a 7/11 near by. And it seemed like a very safe area. But they need some thing to hang your towels in the bathroom.
Stayed 3 nights in Apr 2024
Response from NaTosha on 26 Apr,2024
Thank you for choosing to stay with us, Anna. We appreciate your feedback and hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Jordan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from NaTosha on 26 Apr,2024
Thank you for your feedback

8/10 Good

Zain

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from NaTosha on 26 Apr,2024
Thank you for staying with us.

8/10 Good

chris

Travelled with partner
Liked: Amenities
Walkable from Kennedy Center
Stayed 1 night in Apr 2024
Response from Tyeesha on 23 Apr,2024
Thank you so much for taking the time to leave us feedback· We are so grateful for your awesome review. Thanks for sharing your rating with us and the community

8/10 Good

Paul, Hackensack

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and clean small ("boutique") hotel in Foggy Bottom. 3 minute walk to Foggy Bottom metro station, upscale, safe, quiet residential neighborhood "Kosta" the doorman very helpful with local transit info (bus & subway.) "Rezalyn" at front desk very friendly, helpful with printing Googlemaps directions to restaurants, points of interest for senior without a smartphone
Stayed 3 nights in Apr 2024
Response from NaTosha on 19 Apr,2024
We are honored by your fantastic review. Your satisfaction is our ultimate goal, and we are thrilled that we met your expectations. We look forward to your next visit.

4/10 Poor

Steven

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
No AC, and the surrounding area is very noisy, all night. Bathroom pocket door was broken.
Stayed 2 nights in Apr 2024
Response from NaTosha on 20 Apr,2024
We apologize for any inconvenience caused and understand that we did not meet your expectations. We are sorry for the inconvenience.

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly, helpful and very pleasant.
Stayed 3 nights in Apr 2024
Response from NaTosha on 20 Apr,2024
Thank you so much for your feedback! We're thrilled to hear from you and can't wait to exceed your expectations again.

6/10 Okay

Talos

Business traveller, Travelled with partner
Liked: Cleanliness
The main issue I had with the hotel was the AC not working because they explained the building had 2 different units and at the time the heat was on for the whole building so my room was practically cooking.
Stayed 1 night in Apr 2024
Response from NaTosha on 20 Apr,2024
Sorry for any inconvenience you may have experienced during your stay. We hope to make it up to you in the future.

8/10 Good

Suzanne

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from NaTosha on 20 Apr,2024
Thank you for staying with us.

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
The woman who checked us in was wonderful.
Stayed 1 night in Apr 2024
Response from NaTosha on 13 Apr,2024
Thank you for sharing your experience with us! We are thrilled to hear that you had a great time at ARC Hotel DC. We look forward to welcoming you back soon!

10/10 Excellent

Kathryn

Liked: Cleanliness, property conditions & facilities
This stay was lovely - room was extremely comfortable and thoughtfully decorated, with very nice details and quiet despite the convenient location close to transit. I’d stay again.
Stayed 1 night in Mar 2024
Response from NaTosha on 13 Apr,2024
Thank you for the amazing review! We can't wait to see you again soon!

10/10 Excellent

Susan

Stayed 1 night in Apr 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness
AC always was on heat. WIndows didn't stay open.
Stayed 3 nights in Apr 2024
Response from NaTosha on 12 Apr,2024
Thank you for sharing your feedback regarding your recent stay.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Could use breakfast
Stayed 1 night in Apr 2024
Response from NaTosha on 9 Apr,2024
Thank you for your feedback

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and helped when we had an issue.. within a short drive of everything.. or walkable if you liked a longer walk..
Stayed 3 nights in Apr 2024
Response from NaTosha on 12 Apr,2024
We're so glad you decided to stay with us. Your feedback means the world to us, and we're truly grateful that you took the time to share your experience. Thank you!

10/10 Excellent

Marla, Salem

Stayed 1 night in Mar 2024
Response from NaTosha on 27 Apr,2024
Thank you for your feedback

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The people at the desk were very helpful and accessible. Wonderful location--easy walk to Lincoln Memorial, Whole Foods, Metro stop.
Stayed 4 nights in Mar 2024
Response from NaTosha on 12 Apr,2024
Thank you for choosing to stay at the ARC Hotel. We truly value your feedback and appreciate you taking the time to share your experience with us.

10/10 Excellent

Slava

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Apr 2024
Response from NaTosha on 12 Apr,2024
Thank you for your feedback

8/10 Good

Jorge

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Located in a nice area near George Washington University, the hotel is near a good amount of dining options and the convenience of a nearby Whole Foods. If you’re visiting on a Wednesday do not miss the Foggy Bottom Market, a nice small farmers market. Its a short walk to the Kennedy Center, a hub for rich history and dedication to the arts like theater, opera, and concerts. The hotel staff was exceptional and attentive. However, the property itself shows signs of wear; the decor feels dated and some aspects, like the curtains, are noticeably unclean, signaling a need for an upgrade. Despite it the hotel provides a decent and affordable accommodation option in the area. Our stay was enjoyable, and we would consider returning in the future.
Stayed 4 nights in Mar 2024
Response from NaTosha on 9 Apr,2024
Thank you for choosing to stay at the ARC Hotel. We are delighted to hear that you enjoyed your visit.

10/10 Excellent

alan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were within 1 - 1 1/2 mile walking distance to the White House, capital and all other major attractions. the metro was right around the corner. great quiet neighborhood. Our room was spacious with 2 beds. We were able to open the windows a bit for some fresh air. air conditioner was not an option. the hotel itself was clean and tidy. staff were very nice and approachable. will stay again.
Stayed 6 nights in Mar 2024
Response from NaTosha on 9 Apr,2024
Thank you for providing your feedback. We are thrilled to hear that you enjoyed your stay with us and we look forward to welcoming you back soon.

10/10 Excellent

Rebecca, Waukesha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the ARC were helpful and friendly. We loved the convenience of the GW-Foggy Bottom metro nearby! The area was quiet and we slept well. The only thing I didn't like was that the lobby was heavily scented with some kind of floral scent spray or diffuser. However, that was only in the lobby and not in the rooms or breakfast area.
Stayed 5 nights in Mar 2024
Response from NaTosha on 9 Apr,2024
Thank you for choosing to stay with us, Rebecca. We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back in the future. stay. We look forward to welcoming you back in the future.

8/10 Good

Brittany

Travelled with family
Liked: Cleanliness, property conditions & facilities
We thought it was in a great neighborhood. The location was safe which was a huge plus. There were lots of food options and close to the National mall. The property was nice. I wished we had a microwave in the room. The down side was the air/heater wasn’t working properly, we had three people staying in the room but housekeeping would only leave two towels. We had to call the front desk every time our room was cleaned to ask for more. One time we had to go down to the front desk because they were too busy to bring the extra towels to our room. We also had to ask for extra coffee pods every day. It would have been really nice if the front desk made a note to housekeeping to leave extra in our room. Other than those minor hiccups we really loved our stay there and would definitely stay again.
Stayed 7 nights in Mar 2024
Response from NaTosha on 6 Apr,2024
We appreciate your decision to stay with us and sharing your valuable feedback. We are confident that your next visit will be even better and we eagerly await your return.We express our sincere appreciation for your decision to stay with us and for taking the time to share your valuable feedback. We are confident that your next visit will be even more enjoyable, and we eagerly await the pleasure of welcoming you back. Thank you for your continued patronage and trust in our services.

4/10 Poor

Savannah

Stayed 3 nights in Mar 2024
Response from NaTosha on 20 Apr,2024
Thank you for staying with us.

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay at the ARC. Good location, friendly and helpful staff, comfortable bed, nicely appointed rooms and lobby. Only a couple of negatives... parking was pricey at $50/night tax... and our 1st floor room was very noisy... lots of sound transfer from the hall, the entry (outside and below our window), sirens and planes flying overhead (even with windows closed). Bring your earplugs if you're a light sleeper.
Stayed 3 nights in Mar 2024
Response from NaTosha on 6 Apr,2024
We appreciate your decision to stay with us and sharing your valuable feedback. We are confident that your next visit will be even better and we eagerly await your return.

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from NaTosha on 6 Apr,2024
Thank you for staying with us

10/10 Excellent

Victoria

Liked: Cleanliness, property conditions & facilities
Wonderful stay!
Stayed 1 night in Mar 2024
Response from NaTosha on 5 Apr,2024
Thank you for selecting the ARC Hotel DC. We appreciate your feedback.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great. Clean and comfortable. The staff went above and beyond to help us in any way possible. The small shop was nice to visit when we needed coffee or sandwiches. I would highly recommend. Parking is very limited so beware.
Stayed 3 nights in Mar 2024
Response from NaTosha on 30 Mar,2024
We're so happy to hear that you had a wonderful stay! We can't wait to welcome you back to Washington, DC and make your next trip even better than the last.

10/10 Excellent

Aziz

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from NaTosha on 5 Apr,2024
Thank you for staying with us

6/10 Okay

Jerry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was relatively close to the Lincoln memorial and George Washington University. Street was relatively loud, we could hear people on the street multiple times. We were also charged almost DOUBLE the price that Expedia said it was going to be! Plus $50 a day for Valet parking!
Stayed 3 nights in Mar 2024
Response from NaTosha on 6 Apr,2024
Thank you for choosing the ARC Hotel. We sincerely appreciate your business and hope that you enjoyed your stay with us. We look forward to welcoming you back in the near future.

10/10 Excellent

Jaison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay and the hotel was very comfortable. The only thing I didn’t care for was that parking was limited. The hotel did provide alternative parking locations in close proximity.
Stayed 1 night in Mar 2024
Response from NaTosha on 28 Mar,2024
We can't thank you enough for choosing to stay with us and for taking the time to share your wonderful feedback. Your kind words made our day! We truly appreciate your support and would love to have you back for another memorable experience.

4/10 Poor

Douglas

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room smelled of air freshener and body odor. Could use a new mattress and pillows, which also smelled. No towel bars/hooks to hang towels. We felt like we were sleeping outside from the constant noise of cars passing by, a couple police cars and an ambulance, the neighbors on both sides, and in the hallway. Checked out a day early just so we can sleep and breathe clean air.
Stayed 2 nights in Mar 2024
Response from NaTosha on 29 Mar,2024
Hey Douglas, we're really sorry for any issues you faced during your stay with us. We'd love to make it up to you on your next trip to Washington, D.C. Hope to see you soon!

6/10 Okay

Nadene

Stayed 2 nights in Mar 2024
Response from NaTosha on 20 Apr,2024
Thank you for choosing the ARC Hotel

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities
I loved that the property was so close to GW University. You can walk to the monuments, coffee shops, restaurants, it is a perfect location.
Stayed 2 nights in Mar 2024
Response from NaTosha on 29 Mar,2024
Hey Lissa! I just wanted to say a huge thank you for your super kind review. It really means a lot to us! We're thrilled that you enjoyed your experience with us and we can't wait to welcome you back soon.

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk attendant was exceptional!
Stayed 1 night in Mar 2024
Response from Kevin - ARC HOTEL MANAGER on 25 Mar,2024
Suzanne appreciate the wonderful comment about our front office staff. Thank you for staying with us at the ARC HOTEL.

8/10 Good

samra

Liked: Cleanliness, amenities, property conditions & facilities
Staff is very friendly and very helpful.
Stayed 1 night in Mar 2024
Response from NaTosha on 24 Mar,2024
It was a pleasure working with you and we look forward to serving you again.

10/10 Excellent

candace

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and accommodating. No trouble dropping off car for valet parking.
Stayed 1 night in Mar 2024
Response from NaTosha on 24 Mar,2024
Thanks so much for sharing your feedback with us! We're thrilled to hear that you enjoyed your. It means a lot to us!

8/10 Good

Dirk

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from NaTosha on 9 Apr,2024
Thank you for your feedback

4/10 Poor

Alejandro

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from NaTosha on 9 Apr,2024
Thank you for your feedback

6/10 Okay

Alex

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from NaTosha on 20 Mar,2024
Thank you for staying with us.