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It is very dusty in the room and the carpet is not really clean. They haven't cleaned up the room everyday and told me that they will clean the room every third day if you are staying there for a week.
Accessible via WMTA. Staff was so welcoming from the very beginning. The room was clean. The campus is beautiful and made for a beautiful walk. The Gallaudet University staff were also amazing and amiable. I would definitely stay here again.
Jocelyn
Stayed 1 night in Apr 2024
Response from Andre on 12 Apr,2024
Thank you for the 5. We are glad you enjoyed your stay.
6/10 Okay
David
Travelled with family and small children
9 Apr,2024
Liked: Cleanliness, staff & service
Look, these accommodations are not the Four Seasons, and various aspects of the property are a little run down. Nevertheless, it's clean and convenient and peaceful.
David
Stayed 1 night in Apr 2024
Response from Andre on 10 Apr,2024
Thank you very much for you candid response. While we are not the Four Season in regards to the amenities we provide, we do believe our staff is second to none.Kind Regards
Clean hotel. very nice staff. It's not your fancy hotel but they provide all the necessary amenities. We felt safe being inside the college campus. Not very convenient if you want to walk to the most tourist areas. More of a work/ business stay. Not recommended for families or people with walking restrictions.
Karen
Stayed 2 nights in Apr 2024
Response from Andre on 12 Apr,2024
Thank you for your kind words. I am glad you enjoyed your stay.
It wasn’t the best experience! I arrived after dark and didn’t know where the parking garage was and had my car flashing outside. The front desk staff was kind enough to tell me my car can remain there while I unload my luggage, but the parking pass I was given provided directions to the garage from the main entrance to the campus not from the hotel! It said to drive past the security guard and turn left so I ended up circling the campus before asking the guard who redirected me the opposite way. I mean, how asinine, clearly the front desk is giving a parking pass to someone who has already arrived - why give directions all the way back where they arrived on campus rather than from their likely starting point? That pass needs to be edited to provide directions from both the front of the hotel and the front of the campus.
Additionally, the non slip strips on the floor of the bathtub were filthy. They were almost black. That’s got to be a cheap replacement.
There were no cleaning wipes in the gym & the hook to hang the remote control on the wall was broken. I had to waste time looking around for it.
I reported to the front desk at checkout that the entry light of my room was broken. It would randomly start flashing erratically, leading me to believe there was someone ringing the doorbell, but there would be nobody in the hallway. The room and hallways were so creepy it did not feel like a safe place to be staying alone.
Shannon
Stayed 2 nights in Mar 2024
Response from Andre on 21 Mar,2024
Thank you Shannon for bringing this oversight to our attention. I will fix this immediately.
Simply wonderful review. Thank you for your kind words.
6/10 Okay
Tristan
4 Mar,2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tristan
Stayed 1 night in Mar 2024
Response from Andre on 5 Mar,2024
Thank yo for staying with us. I hope we get a chance for you to visit us again soon.
2/10 Terrible
Orna
9 Feb,2024
Orna
Stayed 2 nights in Feb 2024
Response from Andre on 10 Feb,2024
Good afternoon and thank you for staying with us. Un behave of my entire team, I deeply apologize regret that your stay with us did not go as planned. We are always trying to ensure our guests have a great stay with us, the fact that this was not your experience is concerning but we will continue to commit to being better than the day before. Regards
10/10 Excellent
Sherri
3 Feb,2024
Sherri
Stayed 1 night in Feb 2024
Response from Andre on 6 Feb,2024
Thank you for the 10. I am glad to see you enjoyed your stay.Regards,Andre
Beautiful Hotel surrounded for amazing in budlings of the Gallaudet University, comfortable rooms and common areas (only the beds little too high to seat), close for the cable car that let you in Central Station and really close by car from the Capitol area.
Raul
Stayed 2 nights in Dec 2023
Response from Andre on 18 Jan,2024
Thank you so very much for the kind words. I am glad you enjoyed your stay. We are working on our beds. We hope very soon that all our guest can get an even more comfortable night sleep.
Our stay was on NYE evening. It felt very safe because it’s on campus of a university. It was clean and the staff was friendly. A little outdated but we didn’t care about that much at all. The one thing that threw us off was they charge you $45 to park in their garage which is about a block distance away from the hotel.
Melissa
Stayed 1 night in Dec 2023
Response from Andre on 6 Jan,2024
Thank you for staying with us. I am so glad that you found our setting to be safe. As for parking, while do not share the same building with the garage, it is only about a 5 min walk to the hotel from the garage.We hope to see you again in the near future.
Hotel was an amazing respite from the rest of the city, noise, etc. Room was very spacious had all amenities, very helpful and courteous staff. Close to all DC destinations, Smithsonian, Capitol, etc., but then some peace and quiet on the campus. Could not recommend this hotel more highly to family, friends, or fellow travelers.
John
Stayed 1 night in Dec 2023
Response from Andre on 25 Dec,2023
Thank you for your feedback. Your feedback truly validates everything we are doing at the hotel to ensure all guest enjoy their experience with us here at the KCH. We hope to see you again in the near future.
This was a lovely hotel. Our stay was quiet and enjoyable. The room was a great size, the campus it sits on is lovely, the staff was very friendly and accommodating. I would definitely stay there again.
Wonderful place to stay, helpful staff, lovely breakfast, peaceful quiet location within easy reach of all of the sights.
Melissa
Stayed 3 nights in Jul 2023
Response from Andre on 13 Sept,2023
Awesome. Thank you for the kind words and review.
8/10 Good
Verified traveller
Travelled with group
18 Jul,2023
Liked: Cleanliness, staff & service, room comfort
Okay, did the job.
Stay was okay, they really should say that this hotel is on a college campus that is catered to students and staff whom are deaf. I felt terrible when I did not know. I could have made communication easier with staff with prior knowledge. The breakfast is $32 dollars per person. The parking in 55 per night.