Iron/ironing board, rollaway beds, free WiFi

Reviews of Travel Inn

2.5 out of 5
Travel Inn
1714 9th Ave SW, Watertown, SD

Reviews

7.4

Good

Rating 10 - Excellent. 34 out of 135 reviews" "
Rating 8 - Good. 45 out of 135 reviews" "
Rating 6 - Okay. 35 out of 135 reviews" "
Rating 4 - Poor. 12 out of 135 reviews" "
Rating 2 - Terrible. 9 out of 135 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Jackie

Travelled with partner
Liked: Cleanliness, staff & service
The place had an od smell. Undescibable. Breakfast was cereal, toast, bagels, bananas, milk and OJ.
Stayed 1 night in Feb 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
OK for the price.
When checking in the hostess was not very welcoming, I felt like I was interrupting their family party. The room was clean, however the bed sheets were either not clean or in need of being replaced, they looked dirty or dingy. The top sheet was however a crisp white so I pulled it up over the pillows and slept on it. The continental breakfast was all carbohydrates and the coffee creamer was powdered so I waited until I got to the airport to purchase a coffee and skipped breakfast.
Stayed 1 night in Feb 2024

8/10 Good

FRANCOIS

Stayed 3 nights in Jan 2024

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice quiet inexpensive
Stayed 2 nights in Apr 2023

8/10 Good

Ron

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

2/10 Terrible

Brad

Stayed 1 night in Feb 2023

8/10 Good

William

Stayed 1 night in Feb 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was alright
Stayed 1 night in Jun 2022

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff!
Stayed 1 night in Jun 2022

6/10 Okay

Brittany

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff was nice. Looks like a family run establishment. The room seemed clean and smelled clean but the sheets and pillow cases had stains all over them. For what we paid it was good but not great. We would probably consider staying again. Breakfast left something to be desired. It was quiet during our stay which was nice as the hotel was fully booked.
Stayed 1 night in Jun 2022

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value - Very clean
I had a very nice stay. It was very clean and tidy. I couldn’t find a taxi to the airport so the staff had a friend drive me there for free.
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

4/10 Poor

Vanah

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Satisfied with our stay.
Stayed 1 night in Mar 2022

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was very good for what we got. Would definitely recommend it to others.
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly as expected
Exactly as expected. No frills hotel, but included breakfast was a nice perk. Nothing out of the ordinary.
Stayed 1 night in Mar 2022

2/10 Terrible

Gord

Disliked: Cleanliness, property conditions & facilities, room comfort
Low end facility for medium price.
Poor sleep, paper thin walls, noisy room, temperature was extremely difficult to control, awoke a few times either shivering or sweating. Old hotel that is in need of maintenance, towel bar was just barely hanging on, doors drag on the floor, water pressure is quite low, lots of little things. Hotel is a long ways away from the main restaurant areas, likely the furthest from the highway by a few miles. The rooms still smell of smoke from many years of being smoked in.
Stayed 1 night in Mar 2022

10/10 Excellent

Wendell

Stayed 1 night in Mar 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Comfortable Room
The room was clean and comfortable. The decor was simple, yet tasteful. I especially appreciated the traveler’s blessing posted in the room.
Stayed 1 night in Mar 2022
Response from David S on 24 Mar,2022
Thank you for the kind words sir. We appreciate your feedback.

6/10 Okay

BARB

Stayed 1 night in Mar 2022

10/10 Excellent

CLAYTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean.. staff checked me in right away..
Stayed 1 night in Mar 2022
Response from David S on 24 Mar,2022
We appreciate your feedback. Thank you

10/10 Excellent

Allen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

David

Business traveller
Liked: Staff & service, room comfort
Room Not Up To The Standard Of Previous Stays
The room I was in was not up to the same quality standard I’ve experienced in my previous stays at Travel Inn. The walls needed painting, there were stains on the carpet, a streak of something on the bathroom wall by the door, and the hook on the bathroom door was hanging loose. In previous stays, the rooms I was in were in much better condition - clean, attractive, and in good condition.
Stayed 1 night in Feb 2022
Response from David S on 24 Mar,2022
Hi, We are sorry for the bad experience and not meeting the expectations as your previous stays. We are trying to improve all of our rooms slowly to make sure all of our guests can have good experience. Thank you

4/10 Poor

Steve

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
pay extra and stay elsewhere
very dimly lit hotel, could hardly see in the parking lot at night. puke at back entrance, strong smell of pot inside, stained bedsheets. do not recommend
Stayed 1 night in Feb 2022
Response from David S on 24 Mar,2022
We are sorry for the bad experience sir. We are trying to improve slowly and day by day to make sure we do not have any complaints in the future. We appreciate your feedback and will address all the issues ASAP.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, Clean Rooms
The rooms are comfortable, clean, and pleasant.
Stayed 1 night in Feb 2022
Response from David on 7 Feb,2022
Thank you, We appreciate your feedback

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable stay
Stayed 1 night in Jan 2022
Response from David on 7 Feb,2022
Thank you, We appreciate your feedback

10/10 Excellent

Yue

Stayed 1 night in Jan 2022
Response from David on 7 Feb,2022
Thank you, We appreciate your feedback

6/10 Okay

Kristen

Liked: Cleanliness
Stayed 2 nights in Jan 2022

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2021

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly.
Stayed 1 night in Jul 2021

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good 2nd choice for Watertown
Travel Inn was a good 2nd choice for our stay, as Watertown was packed with a softball tournament. Cleanliness was good.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Couldn’t get an official computerized receipt, which I needed for the state of South Dakota as a new resident. They only had hand written receipts, not acceptable. On a side note: A few weeks before I called the hotel direct for a room and they said they were full for the date I requested, so I got a room via Expedia. The hotel had 4 vehicles in their parking lot Wednesday night and in the morning. Interesting…I won’t stay there again. Everything else was fine.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean at a fair price!
Stayed 1 night in Jun 2021

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All went just fine!!
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
just needed a place to stay in town over night. Travel Inn worked out real well for us,we where well pleased.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little room
Pretty spectacular for the price considering everyone else's prices
Stayed 1 night in Apr 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
No heat. Asked for help . Staff was very reluctant to help. Would not even give me a blanket
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

8/10 Good

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Alli, Rapid City, SD

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Man was very unfriendly, to the point of being rude.
Stayed 1 night in Jan 2020

8/10 Good

steven

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good business stay
I was there just for the night and the state was very nice the room was clean the bed was comfortable. As a business person I’ve stayed a lot worse places that I paid a lot more money for. I would definitely stay here again.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very good value for money and location. Friendly staff, clean room. Would absolutely stay here again.
Stayed 1 night in Sep 2019

6/10 Okay

Wayne

Disliked: Staff & service
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019