Hi Lesley, Thank you so much for choosing us for your most recent visit to Grand Cayman and also for taking the time to share your feedback. While we are pleased you enjoyed our beautiful grounds and location, we are sorry to hear that your room was not up to expectations. Please rest assure that your feedback has been passed on to the relevant departments for further investigation. It would be a pleasure to welcome you back in the future to ensure you have a truly Cayman Kind experience with us.

Hi Glenn, Thank you for your wonderful review. We appreciate your compliments on our Driftwood Bar & Grill and amenities. We hope to see you back to the Grand Caymanian Resort soon.

Hi John, Thank you so much for staying with us. We are thrilled you enjoyed your stay and look forward to your return.

Hi John, Thank you for joining us again at the Grand Caymanian Resort. We were happy to welcome you back, and excited that your time was just as wonderful as a previous visit. Thank you for the lovely feedback, we look forward to welcoming you back again soon.

Thank you so much for all of your lovely compliments, Peter. We are thrilled you had a wonderful vacation and look forward to your return!

Hi Edward, Thank you for staying with us! We are pleased to see you enjoyed your stay with us and appreciate your feedback on our Driftwood menu. We will share it with the team. It would be our pleasure to welcome you back the next time your travels bring you to Grand Cayman!

Hi Charles, Thank you for choosing us! We are so pleased you enjoyed your stay and it would be our pleasure to welcome you back any time.

Hi Samer, Thank you for choosing Grand Caymanian Resort and for taking the time to provide feedback about your experience. While we do wish you had notified us of the challenges while at the property so we had an opportunity to address them prior to your departure, we sincerely apologize that we were not able to meet your expectations on this visit. We will share your comments with our team; positive or negative it is always a tool for improvement. Thank you.

Hi Catherine, thank you for choosing us! We are so pleased to hear our team provided you with great service. We thank you for your feedback regarding the shuttle and will be sure to pass it on for review. We hope to welcome you back the next time you visit Grand Cayman!

Shakima, we are thrilled to hear that you enjoyed our peaceful location and stunning sunrises. Please allow us to welcome you back to the Grand Caymanian Resort again soon.

Hi Scott, We're grateful for allowing us the chance to host you, and we look forward to welcoming you back soon!

Cynthia, we are so sorry you had an unhappy stay and found Cayman expensive. Guest feedback is important to us and we appreciate you taking the time to share your viewpoints.

Hi Michael, Thanks so much for the great rating and review. We are so pleased to hear you enjoyed a relaxing stay with us and hope to welcome you back soon!

Thank you for the 5 star rating, Robert! We hope to welcome you back the next time you visit the Cayman Islands

Stuart, we appreciate you choosing to stay with us, and we are glad to know that your experience was a pleasant one. Hopefully, a return trip will be a part of your future travel plans!

Thank you for staying with us and we are glad to know that your experience was a pleasant one. Hopefully, a return trip will be a part of your future travel plans!

Thank you for the five-star rating! It would be a pleasure to welcome you back, Jay.

Hi Michael, we do apologize if we were not able to meet your expectations on this visit. Our guests’ satisfaction is extremely important to us. The manager you spoke with relayed the correct information, the hotel is unable to modify or refund guests when they book and pay a third party for their stay. We now have our new local watersport tenants, Sun Splash Tours, fully open and operating from our poolside hut, offering jet ski rentals, banana boat rides, kayak rentals, snorkel gear, stingray city tours, private boat charter tours and so much more for our guests to enjoy. We hope you enjoyed the rest of your time visiting Grand Cayman and hope that you will give us another chance the next time you visit.

Thank you for choosing the Grand Caymanian Resort to be your home away from home and for taking a moment to share your experience! We are so glad to hear you enjoyed your stay with us. It was our pleasure to serve you and we are looking forward to your return trip, hopefully :)

Hi Ebonne, Thank you for choosing the Grand Caymanian Resort and for taking the time to share your concerns and your comments with us. We have 82 Holiday Inn Resort Rooms in our North Building and 32 Grand Caymanian Resort rooms in the South Building. We are sorry if you felt you were misled and the rooms and location were not as advertised. We aim to keep our property information and images up to date and remain transparent about our location on the North Sound Caribbean Sea, which gives us a location from the crowds, but close to all Cayman offers. We hope that one day you will reconsider giving our property another try in the future.

Merci de rester avec nous. Nous espérons vous revoir bientôt!

Hi Cynthia, We appreciate you choosing to stay with us and we are glad to know that your experience was a pleasant one. You brought a great point to our attention, and our team is currently looking at ways to change this and have a small cart or alternative system to use when delivering these items going forward. Hopefully, a return trip will be a part of your future travel plans as we would love to welcome you back!

We’re proud to have earned 10/10 on your recent visit, thank you! It would be a pleasure to welcome you back, Jan.

Thank you for the five-star rating! We are pleased you enjoyed your stay with us and look forward to welcoming you back, Shakeya.

Thank you for the five-star rating! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back, Tim.

I do apologize if we were not able to meet your expectations on this visit. We wish you had shared more information as guest feedback is important to us. Thank you for choosing the Grand Caymanian Resort.

I do apologize if we were not able to meet your expectations on this visit. We wish you had shared more information as to why you gave us a 2 star rating as guest feedback is important to us. Thank you for choosing the Grand Caymanian Resort.

Hi David, Thank you very much for your kind review. You made our day! We hope to welcome you back, soon!

Hi Barbara, Thank you for staying with us! We hope to welcome you back soon.

Hi Kelley, We're happy to hear that you enjoyed your stay with us and that our team provided great service. We look forward to your return!

Thank you for your great review and feedback Samantha. We're glad you enjoyed your stay with us and look forward to your return.

Thank you for your review Timothy! We're glad you liked that we were so close to the North Sound Golf Club. We look forward to your return.

Thank you for your great review Sharmila. While the beach is a bit rocky, we do have a ladder at the end of the pier that guests can use to access the water. Many do snorkel there and have seen lots of starfish, stingrays and other tropical fish. We hope to have you back again soon!

Thank you for the 5 star rating Edward!

Thank you for staying with us Michael. It would be our pleasure to welcome you back anytime!

Hi Harry, Thanks so much for staying with us and sharing about your great experience. We are glad to read you took advantage of our complimentary shuttle and explored the island! We hope to welcome you back soon

Hi Patrice, We are so glad you enjoyed your stay with us! It would be our pleasure to welcome you back any time.

Hi Jane, Thank you for choosing us and taking the time to share your rating. We hope to welcome you back the next time you are visiting the Cayman Islands!

Thanks for the 5-star rating! We look forward to welcoming you back!!

Thank you for your great review Nancy. We're so glad you enjoyed your time with us

Thank you for the fantastic review John! We look forward to your return. We're so glad you enjoyed your stay with us

Hi Tina, Thank you for staying with us! We are glad you enjoyed your stay and appreciate your feedback regarding the shuttle hours which we will review with the team. We hope to welcome you back the next time you are visiting Grand Cayman!

Thank you for your review Verna. We're glad you enjoyed your stay with us and look forward to having you back again soon!

Thank you for the five-star rating! We look forward to welcoming you back, Tyler.

Thank you for staying with us and taking the time to leave your rating. We hope to welcome you back the next time you are visiting Grand Cayman!

Thank you for your feedback Simon. We will discuss this with our team and hope to welcome you back again.

Thank you for taking the time to review the Grand Caymanian Resort. We are pleased to see that you have enjoyed your stay and look forward to welcoming you back again the next time you are in Grand Cayman.

Thank you for the 5 star review Patrick!!

Hi khanittha, Thank you for taking the time to leave us a review. While we wish your room experience was better, we're glad you enjoyed the rest of the aspects of your stay. We will be sure to pass on your comments regarding the view from your room to upper management. We hope to welcome you back again should your travels bring you back to Grand Cayman!