Outdoor pool, pool umbrellas
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Reviews of DARA Hotel

4 out of 5
DARA Hotel
14/18,14/21 Moo 4, Chaofa Road, Wichit, Phuket

Reviews

7.0

Good

Rating 10 - Excellent. 13 out of 75 reviews" "
Rating 8 - Good. 26 out of 75 reviews" "
Rating 6 - Okay. 20 out of 75 reviews" "
Rating 4 - Poor. 12 out of 75 reviews" "
Rating 2 - Terrible. 4 out of 75 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

zac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and simple hotel. We stayed in several hotels in the area and for the price this one was quite accommodating and well located. The only cons are: you hear everything in your hallways, can’t keep the room cold with out leaving your key inserted.(it takes quite a while to cool the room down when you get back for the day) and the pool is quite gross a lot of things floating in it and the surface shows a lot of oils floating. We didn’t see it cleaned once in 10 days.
Stayed 7 nights in Feb 2024

10/10 Excellent

Dorsa

Stayed 1 night in Jan 2024

2/10 Terrible

Seema

Stayed 7 nights in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and nice staff. Good shopping mall nearby
Stayed 7 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Noisy hotel
Too many Chinese, too noisy
Stayed 1 night in Dec 2019
Response from Supparat J. on 23 Dec,2019
Dear Customer, We are sorry for your experience during your stay with us. We regret that you did not get a similar impression. Rest assured that we have received your feedback on our service and we're doing our best to improve them. The next time you stay with us, we will make sure to serve our best to ensure your satisfaction while staying here.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
The staff were good. However on our last night, the people who were staying next to our room were making so much noise at 2am in the morning. I even went to complain but nothing was resolved and eventually I fell asleep only because I was tired. I was also disappointed with the gym facilities and the fact that the swimming pool was not deep enough.
Stayed 2 nights in Nov 2019
Response from Supparat J. on 2 Dec,2019
Thank you for providing feedback to our hotel. The hotel will be used to improve the service.

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
There are old and new building. the old one is cheaper. Overall the room is okay just look old and need to modify.
Stayed 1 night in Oct 2019
Response from Supparat J. Reservation Supervisor on 1 Nov,2019
Thank you for providing feedback to our hotel. The hotel will be used to improve the service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near major shopping
Hotel is okay... Problem with the air conditioner was sorted very quickly and we were given an upgraded room. Showers were a bit weird with the flow and heat/cold. Catching a bus opposite central gets you to Patong Beach for 30 baht. Shopping is walking distance. All good.
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
NOISY: Annoying beeping doors and group tours
One complaint. This group caters to big group tours. So the hotel is overrun by this specific type of tourist. So the other guests are very loud, going in and out of each other's room, yelling across the hall. So if you wanna peaceful stay, this is not the place for you. And they need to do something about the DOORS. The doors don't close on their own - you need to yank them yourself. If the door is not fully closed, there is an annoying, incessant beeping that will go on forever until you yank the door shut. The group tours don't know this, so every day, almost all day, the "beep-beep-beep-beep" goes on and on and on, driving you crazy! Oh the wifi is terrible.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel close to central festival mall
Nice friendly staff, room is alright to me, from hotel to central festival mall is just 15mins away. Hotel provide shuttle service to central festival mall. All is good except for the wifi. Wifi is hard to connect. Also wifi signal is not good in room. Hopefully they will work on it.
Stayed 5 nights in Nov 2017
Response from Katha W. on 14 Dec,2017
Many thanks for your comment, we will improve our wifi connection.

4/10 Poor

Nicholas, nothing within walking distance.

Disliked: Staff & service
looks the part but falls short
main reason for staying was because it had a balcony room, which we did not receive. staff were scarce, breakfast was less than average, could not supply or make an effort to get a taxi, the only good thing I can say, is that the bed was very comfortable and the pool was very nice.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
New Clean Spacious Hotel but poor WIFI and ave svc
A new hotel, room is spacious and clean. I had the impression that hotel was to meant more for PRC tourists. Front desk speaks Chinese though I indicated to speak English. Some hotel service staff seems unfriendly unlike other hotels I had stayed. probably they thought we are one of those uncouth Chinese from PRC. Wifi is bad requiring auto-reconnections many times. Would not recommend to anybody who needs to be connected within a blink.

10/10 Excellent

Chart, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like this hotel
Very good service

8/10 Good

stephen, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break
A central hotel within walking distance of a lot of sites

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep searching you can find a better hotel...
Looking at the reviews and on-line I really thought this place was going to be cool and hip. It was neither. We got there late and there were a bunch of loud chinese tourists and the process of getting to the room was a pain and a cockroach was about to climb up my leg before my sister stomped on my shoe to kill it. My cousin had checked in prior and it took us almost 35 minutes to just get the ok to go up to the room. It would have been faster to have him just come and get us in the lobby. Then when we got to building of the room he was in, security didn't have the key so we had to wait another 10 minutes for them to go back to the front desk and get it. When we finally got there the room looked nothing like what it did online, it was cheap and super hot! We had to call the front desk 4 different times for service on various things and it was just a pain to get what we wanted. It was a super noisy room do to the street it is on and the chinese tourist were loud and obnoxious and spit everywhere something I am not attracted to. I would find another hotel in the area you can do better for the amount you pay. Thank GOD we were only there for 1 night.

8/10 Good

Sunisa, Richmond

Liked: Cleanliness, staff & service, room comfort
Great hotel
Great

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dara Hotel.
it was a very pleasant stay but it took some time to find the place. However the hotel staff was kind to meet us and guide us to the hotel. Superb service

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel for Working Visit in Phuket
Very stylish and chic hotel. As it is new, the room and public areas are very well maintained and clean. Staff ability to serve and interact with guests can be improved. Overall, my stay was good and I will definitely stay here again on my next working trip to Phuket.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The room and facilities are new but it is quite dusty due to nearby construction. We are not satisfied with the staff / management service who arrange the transportation for us with a very over price rate. They offer us 600Baht but We found out it was only 200B when we walk out to a nearby street for a cab.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad service from a new hotel
Overall, my stay in this hotel was relaxing except for the service where I may have second thoughts in choosing this hotel if I visit Phuket again. I took the free shuttle to the shopping center and the staff informed me the time he will come and pick me up. I had waited for nearly half an hour but the staff did not turn up. I took a cab back to the hotel and immediately went to the reception. The receptionist told me that they are short-handed and thus unable to pick me up. I found such service is so unprofessional and had told them off.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not bad if you are not a beach person
It is a hotel that is pretty close to the weekend night market and central festival shopping. Also they provide shuttle service to these places too.

6/10 Okay

Colin, Galway Ireland

Liked: Cleanliness
Disliked: Staff & service
Good and Bad
Some quick notes to mention. Bar staff were amazing, very friendly and helpful. Reception staff were the opposite. On a number of occasions we requested simple things like to book a taxi or try to organise trips and they seemed unwilling and were unable to book anything and just told us to go to the shopping centre and book it there. Food was cheap and very basic. Location is terrible and transport (by taxi mainly) is very expensive. The shopping centre near by was a life saver for food and activities/shopping as travel was so expensive. Room was lovely and clean. Pool area was also very nice and well kept.

2/10 Terrible

sofia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and friendly staff
Location of the Hotel is a great plus point. The hotel staff are friendly though some are not conversant in English.

4/10 Poor

a

Disliked: Cleanliness, staff & service, property conditions & facilities
poor service
the receptionist must speak English. the kitchen was closed, only breakfast? the food area for breakfast has a lot of insects and flys. the free shuttle was not available. I was asked to walk ( in a very rude manner) when I requested the shuttle.

8/10 Good

sip chai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable n friendly staff,good hotel to stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
was very retro and the staff was very friendly the bar was open late, rooms were done to our liking very colourful and fun

6/10 Okay

Karl, Toronto

Liked: Cleanliness, property conditions & facilities, room comfort
Too far from Phuket town
We stayed at this hotel thinking that it would be a nice break from the beaches. Total mistake - it was too far from the centre of town. Also, hotel staff don't know the area and cannot offer much help. Please don't make the same mistake we did. If you are looking for an inconvenient location then this is the place for you as everything else was great.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Old Phuket Town.
The hotel itself is amazing with all the vibrant colours. It looks like a newly refurbished hotel as i can still smell the paint. The room itself is spacious and very metro looking. The place itself is new along with all its furnishing and facilities. The buffet breakfast was not the best but still pretty decent. Only minor thing about the location was that it was located in the middle of a massive intersection on one of the busiest major roads. There is no walk ways to get around so your only option is hire a tuk tuk or a taxi. This can be very expensive as it is quite far from any attractions or anything remotely interesting to do. Only thing is that it is close to a big shopping center with free tuk tuk service over. On the way back you will need to walk. Around the hotel area there isnt much local stores that serves lunch or dinner. This was particularly bad when the hotel was not serving dinner or lunch.

8/10 Good

Juan, Dubai, UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dara Hotel - Phuket town
The hotel is situated near the edge of town beside a very busy road, there was a lot of noise from cars throughout the night and some construction work started early morning. The place is good as a one night stop over as we used it, unluckily there were no nice places to eat nearby and the nearest convenience store was more than 500m from the hotel in a very busy road. The hotel place and pictures reflect truly the reality.

6/10 Okay

Junko

Liked: Staff & service
The staff was kind and friendly. The property was old but OK, hoped 7-11 was nearby.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mathias

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Bra Hotel i mitten av Phuket
Frukost okej, ingen kunde engelska. Men allt annat va perfekt, bodde i smekmånads sviten! Rätt över gatan finns stort köpcentrum
Stayed 2 nights in Jan 2024

4/10 Poor

tsz kit

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Monja

Stayed 2 nights in Feb 2023
Response from Admin on 4 May,2023
Dara Hotel thank you for your complaints and compliments. We will improve and improve your feedback. The hotel hopes that the next opportunity will be given. Certify and serve you again.

6/10 Okay

Amine Ebru

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

ฟารีดา

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
บริการดีมากค่ะ โรงแรมหรู สบาย
Stayed 1 night in Jul 2019
Response from Supparat J. on 5 Sept,2019
Thank you very much.

6/10 Okay

WISANU

Disliked: Cleanliness
Stayed 1 night in Mar 2019

8/10 Good

Thananlak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
โรงแรมอยู่ในทำเล ที่ดีเลยครับ สะดวกสบายดี
ที่พักโดยรวมถือว่าดีครับผม - แต่จะมีเสียงรถยนต์ แต่ก็ไม่เป็นปัญหาอะไรมาก ครับผม แต่ เรื่องผ้าห่ม หรือ ผ้าปูเตียงเก่า ครับ ปลอกหมอน ขาดด้วย ครับผม การบริการพนักงานต้อนรับดีเลย ช่วยเหลือ การเข้าพักได้เป็นอย่างดี ความสะอาดก็ดีเลยครับผม เรื่องผ้าเช็ดตัว เช็ดมือใหม่นะ สะอาดเลย
Stayed 1 night in Dec 2018

8/10 Good

aim, bangkok

Liked: Staff & service, property conditions & facilities
โรงแรมในตัวเมือง
เป็นโรงแรมที่ใกล้ที่ตัวเมืองมาก เดินทางสะดวก พนักงานบริการดี แต่มีชาวจีนเข้าพักเยอะมาก ห้องพักไม่แย่ แต่ไม่ได้ดี ดูมีความเก่าเล็กน้อย ห้องน้ำน้ำไหลแรงบ้าง ค่อยบ้าง (ชั้น5) ไม่มีที่วางพวกสบู่แชมพู ทำให้อาบลำบาก แต่โดยรวมถือว่าใช้ได้
Stayed 3 nights in Apr 2018
Response from Supparat J. on 12 Dec,2019
ขอขอบพระคุณที่คุณลูกค้ามาใช้บริการ โรงแรมดาราโฮเทล ส่วนอื่นๆที่ทำให้คุณลูกค้ารู้สึกไม่ได้รับความสะดวกสบายระหว่างที่พักที่โรงแรมดาราโฮเทล ทางโรงแรมต้องขออภัยมา ณ.โอกาศนี้ด้วยค่ะ จะนำทุกข้อคิดเห็นไปปรับปรุงแก้ไขค่ะ If you have any inquire please feel free to contact us. Best Regards, Supparat J. Reservation Supervisor. Dara Hotel. 14/18, 14/21 Moo 4, Chaofa Rd., T.Wichit, A.Muang, Phuket 83000 Thailand Tel.: +66 (0) 76 612 846-48 Fax.: +66 (0) 76 612 850 www.daraphuket.com

2/10 Terrible

Pattanapong

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

punkanin, BKK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ห้องพัก ทันสมัย
ใกล้สนามบิน มีความสะดวกเรื่องของการเดินทาง อาหารเช้า อร่อย และบริการดี
Stayed 2 nights in Sep 2017
Response from Supparat J on 12 Dec,2019
ขอขอบพระคุณที่คุณลูกค้ามาใช้บริการ โรงแรมดาราโฮเทล ส่วนอื่นๆที่ทำให้คุณลูกค้ารู้สึกไม่ได้รับความสะดวกสบายระหว่างที่พักที่โรงแรมดาราโฮเทล ทางโรงแรมต้องขออภัยมา ณ.โอกาศนี้ด้วยค่ะ จะนำทุกข้อคิดเห็นไปปรับปรุงแก้ไขค่ะ If you have any inquire please feel free to contact us. Best Regards, Supparat J. Reservation Supervisor. Dara Hotel. 14/18, 14/21 Moo 4, Chaofa Rd., T.Wichit, A.Muang, Phuket 83000 Thailand Tel.: +66 (0) 76 612 846-48 Fax.: +66 (0) 76 612 850 www.daraphuket.com

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
출장여행
대단히 친절함. 시설이 오래되고, 공사 중이라 소란함. 주변에 대형몰이 있다는 것이 큰 장점.
Stayed 3 nights in Aug 2017

8/10 Good

c, k

Liked: Staff & service
쇼핑몰에 가깝고 태워주기까지 함.
장점은 푸켓페스티벌쇼핑몰과 가깝고 요청하면 태워주고 전화주면 픽업까지 해줌. 단 너무 저렴한 방을 하면 옆건물로 이동하니 방을 잘 골라야 함. 저렴한 방은 테라스가 있어서 흡연가한테는 추천함. 냄새에 민감한 비흡연가한테는 운이 나쁘면 담배냄새나는 방이 배정될 수도 있음. 공항가는 버스가 쇼핑몰 거리쪽에 있다고 함. 버스터미널1까지는 파란 버스(호텔 앞쪽 큰사거리에서 다운타운방향으로 정류장이 없어서 손을 흔들면 세워줌)를 타고 종착지에서 쫌 걸어가야 함. 버스터미널2까지는 택시를 타고 가야 되는데 그랩이 없으면 흥정을 잘 해야됨.
Stayed 1 night in Jul 2017

10/10 Excellent

Kasem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

4/10 Poor

Andy, Hong Kong

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
酒店位置差，酒店質素差
我在網上訂購與實質有很大偏差，因為我們有7個人，要加床收費要收一間房價，因該酒店當日fully book,未能提供多一間房間，此酒店入住率大多是中國旅客，所以下次都不會選擇此類酒店，為一好的是此酒店有shuttle bus,可隨時接送附近的商場

6/10 Okay

hyelin

Disliked: Cleanliness, staff & service, room comfort
잠만 잘분만 가시길
음....전 허니문스윗에서 숙박 했어요. 일단 인테리어는 굉장히 만족했지만요 커피포트에서 녹이 나와서 이용하지 못했고 물은 온도가 오락가락 해서 씻을때 힘들었구요. 굉장히 습한데 에어컨이 천정형이지만 낡고 먼지가 너무많아서 계속 틀고있다간 기관지 안좋아질것 같아서 껐다켰다를 반복했어요 직원들은 영어가 잘 안됩니다. 가격대비 그럭저럭 입니다

8/10 Good

Seungman, 서울

Liked: Cleanliness, staff & service, property conditions & facilities
쇼핑을 위한 최적의 장소
Central Festival mall과 인접하여있으며 무료 셔틀도 운행. 직원들은 친절하였고 객실 및 호텔의 전반적인 청결 상태도 좋았습니다.

10/10 Excellent

Leena, HongKong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店設施
酒店好有自己style 大方整潔

8/10 Good

Dmitry, Владивосток

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший отель
Отель сделал апгрейд номера. Мы жили в отремонтированном корпусе, запах стройматериалов все еще чувствуется, но не слишком сильный. Трансфер до ТЦ фестиваль организовывали без проблем: ездили и на машине, и на тук-туке. Завтрак вполне нормальный, если останавливаться на день-два. Отель хороший для шоппинга.