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Reviews of Days Inn by Wyndham Windsor Locks / Bradley Intl Airport

2.5 out of 5
Days Inn by Wyndham Windsor Locks / Bradley Intl Airport
185 Ella Grasso Turnpike, Windsor Locks, CT

Reviews

6.4
Rating 10 - Excellent. 312 out of 1240 reviews" "
Rating 8 - Good. 273 out of 1240 reviews" "
Rating 6 - Okay. 228 out of 1240 reviews" "
Rating 4 - Poor. 197 out of 1240 reviews" "
Rating 2 - Terrible. 230 out of 1240 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jane

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell of marijuana is just outside of the front desk and extends to upstairs; our room had cigarette smoke smell; tub was deformed on the bottom, hand on or you will loose your balance; toilet was loose, hang on to that too; noisy refrigerator; heater did not work well; house keeping did not come to clean our room or change out towels for all 4 days we were there; cabinet, that holds the refrigerator, door hung open and in the way; no sink or tub stopper (no bath for us); ran out of soap; very run-down and dirty overall! Also complained on company webpage and to the corporate office!! Worst stay EVER!
Stayed 5 nights in May 2024

10/10 Excellent

Heather, Great Barrington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and easy
Stayed 1 night in Apr 2024

4/10 Poor

Tyrone

Travelled with family
Disliked: Staff & service
I requested for clean wash clothes and towels and never got them. Later in the day when I got back I called again to front desk and was given towels and they ran out of wash clothes. Tub sink in when stepping in it. Also no hand rails for seniors in them. Breakfast was so disappointing compared to hotels I’ve stayed at
Stayed 2 nights in May 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
na
Stayed 1 night in May 2024

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right at the Airport.
Stayed 1 night in May 2024

4/10 Poor

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs an update
Stayed 1 night in May 2024

2/10 Terrible

Matthew

Disliked: Cleanliness
The room was gross. Couldnt do it
Stayed 1 night in May 2024

4/10 Poor

Natalie

Disliked: Cleanliness
Stayed 1 night in May 2024

2/10 Terrible

David

Travelled with partner
Room, hallways and stairs dirty. Pillows were not real bed billows but square couch type pillows covered with a standard pillowcase. Bath tub was rusted and dirty. Bathtub was leaking water on the bathroom floor. Not enough outlets to charge any devices without unplugging the microwave or lamps. Weak cable tv connection. Would never recommend to anyone but I guess you get what you pay for and that wasn’t very much.
Stayed 1 night in May 2024

6/10 Okay

amanda

This was close to the airport and provided a shuttle service which was helpful, I wish I had known before arriving that I could have left my vehicle at the location while away this would have made the service that much better.
Stayed 1 night in Apr 2024

4/10 Poor

Elizabeth

Business traveller
Disliked: Cleanliness, property conditions & facilities
I would never stay here again. If hadn't been nearly midnight when I checked in, I would have requested another room. There was trash in the trashcan, a hand towel hanging on the towel rack, an opened coffee packet, and hair/ stains on the bed sheets. Completely unacceptable.
Stayed 1 night in May 2024

6/10 Okay

Angelica

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The staff here are wonderful and always incredibly helpful. I have stayed here twice now and the front staff are always just superb, going above and beyond. The rooms are what are i would call lower end of standard. Very much gets the job done of a clean place to lay your head and catch some z's but if i recommended this place to a friend i would certainly preface it with it aint pretty but it gets the job done.
Stayed 1 night in May 2024

4/10 Poor

Beth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms were dirty and in poor condition. Linens were worn and had holes in them. Overall it was really unpleasant to sleep there.
Stayed 1 night in Apr 2024

6/10 Okay

Mark

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Convenient to BDL with shuttle.
Stayed 1 night in May 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
No one bothere you:)
Stayed 1 night in May 2024

6/10 Okay

Cathy

Business traveller
Bad smell in hallway Back door not secure- anyone could walk in Fridge very loud had to unplug Chair in room very uncomfortable Bathroom very small
Stayed 1 night in May 2024

10/10 Excellent

Josie

Stayed 2 nights in Apr 2024

10/10 Excellent

Diane, Northfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is continently located near Bradley International airport and provides shuttle service from 4 am - 12:30 am to and from the airport. Staff was friendly, breakfast was good, dining area comfortable and clean as was my room
Stayed 1 night in Apr 2024

4/10 Poor

Delsa

Travelled with group
Liked: Staff & service
Disliked: Amenities
Came in thru the back and there were people sleeping in the hall way. not secure at all.
Stayed 1 night in Apr 2024

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff. They are very helpful when there is an issue.
Stayed 5 nights in Apr 2024

6/10 Okay

Marie

Liked: Staff & service
Free shuttle to airport is the saving grace here. Hallway needs vacuuming. Run down but the plumbing works and it's cheap
Stayed 2 nights in Apr 2024

10/10 Excellent

Ever

Travelled with family, Business traveller
Good for the price
Stayed 3 nights in Apr 2024

2/10 Terrible

Caleb

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls and floors were filthy, there was sticky stuff in several spots on the carpet. The lady at the front desk is a thief, we made reservations and paid with a different credit card upon arrival, she charged the other card also and is blaming expedia (which is a lie). I would not ever recommend this place, it is disgusting and as of now twice the price until this is resolved
Stayed 1 night in Apr 2024

8/10 Good

Anne

Stayed 1 night in Apr 2024

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities
Shuttle driver was very helpful!
Stayed 1 night in Apr 2024

4/10 Poor

Tiffany

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Filthy.
Stayed 1 night in Apr 2024

8/10 Good

Karen

Travelled with partner
Liked: Amenities
It was comfortable and convenient
Stayed 1 night in Apr 2024

8/10 Good

I, Natick

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Enjoy that it is close to Bradley International Airport, and some fast food and delivery available. It is also close to some grocery stores. I find it somewhat hypocritical of the staff (might NOT be the management), to: A) Have Expedia or their website offer front-desk safe (but apparently no safe is there), B) Offer 3-mile radius shuttle rides (but depending on who is driving that shift, they might-or-might-not go to the grocery store {some are within 3 miles} or the Air Museum {which is right next to the Airport's control tower!}, C) Claim they will have towels or shampoo or toilet paper rolls or toothpaste sent to your room, but never follow-through with having them sent that shift {It seems some staff are making up excuses for not stocking the front desk with enough of these for the night, and then fibbing to guests for their lack of preparation} D) Claim cleanliness of breakfast area, but not cleaning toaster crumb trays, nor cleaning juice spill-trough at least daily, E) Why not leave a "Used linens & blankets" basket and a "Used towels" basket right near the housekeeping door on each floor, so guests can throw used towels into those, unstead of leaving them on the ground, or putting them into plastic bags? F) Why doesn't the hotel have the ability to leave voice-mails on the room phones? (There are instruction plates on the phones that are marked "Days Inn - Windsor Locks", which indicate "Press *71 to retrieve voice messages") Management should fix these!
Stayed 7 nights in Apr 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and facilities around the place.
Stayed 2 nights in Apr 2024

10/10 Excellent

334

Stayed 1 night in Apr 2024

8/10 Good

Cynthia

Liked: Staff & service
Disliked: Property conditions & facilities
Although clean, the hotel seriously needs new paint on the walls just about everywhere I saw. Scuffs, scrapes and dirty marks. The staff was helpful and friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Laura

Stayed 1 night in Apr 2024

8/10 Good

Susan

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The person checking us in was super nice and helpful. Our room was so far away...very inconvenient. The room was poorly maintained with rust in the bathroom and broken drawers in the furniture. We won't be staying here again. The floors were uneven and a tripping hazard as well.
Stayed 1 night in Apr 2024

6/10 Okay

Caleb

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
There were stains and gum in room/carpet. Made reservation for two queen beds and was given a king. Not practical when rooming with a male friend and I am not gay
Stayed 1 night in Apr 2024

8/10 Good

Lil

Stayed 2 nights in Apr 2024

2/10 Terrible

Dana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

carillon

Travelled with family
Very noisy. The flooring was coming up snd bowed in our room due to water damage.
Stayed 1 night in Apr 2024

6/10 Okay

Jeanne

Liked: Cleanliness, staff & service
Older premises, but staff courteous and helpful, rooms clean and beds comfortable. Very reasonable for a short stay.
Stayed 1 night in Mar 2024

6/10 Okay

shawn

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Beds were hard, very noisy, tight parking, no on the breakfast like advertised. First and last time coming back.
Stayed 1 night in Mar 2024

4/10 Poor

Donna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The bathroom was gross, missing caulking around the tub, black spots! The toilet had spray foam around the pipes, The only thing I can say good about it was the shower head was great! I used the shampoo & conditioner only to find out the conditioner was actually more shampoo. Towels were small and not very absorbent. There are no Kleenex in the room. The outside is very dirty, papers, cups, garbage all thru the parking lot. The staff were very nice so this in no way reflects the job they do.
Stayed 1 night in Mar 2024

8/10 Good

Brandon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again
Stayed 2 nights in Mar 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service
Sheets had a cigarette burn. Floor tiles warped, movable. Telephone in room did not work.
Stayed 1 night in Mar 2024

6/10 Okay

Barbara

Travelled with family
Liked: Cleanliness
Disliked: Amenities
As the hotel was near the airport, noise was to be expected but I think most of the noise came from the road. I was mostly alarmed when I returned to the hotel at @9:30pm and no one was at the front desk so I just walked to my groin floor room. Since I was a guest, that ok but others who were not could walk in freely as well, which I find somewhat alarming.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ilona, Shelton

Stayed 1 night in Mar 2024

6/10 Okay

Tyler

Stayed 1 night in Mar 2024

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, property conditions & facilities
I like
Stayed 2 nights in Mar 2024

10/10 Excellent

Garrett, New Haven

Liked: Cleanliness, staff & service, property conditions & facilities
Dated but clean and very nice staff.
Stayed 4 nights in Dec 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024

8/10 Good

Sergio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could be better… they allowed me to checkout at 12:00 noon
Stayed 1 night in Mar 2024