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Reviews of The Belmore Apartments Hotel

4 out of 5
The Belmore Apartments Hotel
39 Smith Street, Wollongong, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 519 out of 1000 reviews" "
Rating 8 - Good. 384 out of 1000 reviews" "
Rating 6 - Okay. 71 out of 1000 reviews" "
Rating 4 - Poor. 13 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at The Belmore Apartments. Spacious apartment with great facilities. We did a load of washing then walked up town to shop, have a happy hour drink and dinner, then easy walk back. Quiet and easy parking, we accessed the rear corridor entry to our apartment. The well equipped kitchen was appreciated. Comfortable, luxurious bedding made for excellent sleeping and the large bathroom with walk in shower was great. Check out convenient via back door to load luggage in the car, then leave room card in secure safe box. Too easy. Would definitely be back!
Stayed 1 night in May 2024
Response from Mary Manager on 14 May,2024
Hello Anne, we really do appreciate your great review and comments, we are glad that we met all your expectations. We hope to welcome you back again in the near future, Kind Regards

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best aparthotel in town by far
Stayed 7 nights in Apr 2024
Response from Eric on 10 May,2024
Thank you for your feedback

8/10 Good

Huy

Stayed 1 night in Mar 2024
Response from Eric on 24 Apr,2024
Thank you for your feedback.

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the property is so clean the staff are friendly and polite always ready to help
Stayed 4 nights in Mar 2024
Response from Kit on 15 Mar,2024
Hi Rita,Thank you for your feedback.

10/10 Excellent

Ivanka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position and facilities plus a feeling that one is being looked after...
Stayed 3 nights in Feb 2024
Response from Mary Manager on 10 Mar,2024
thanks for your review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Kit on 21 Feb,2024
Thank you for the great review.

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service
The staff were so helpful and super nice!
Stayed 3 nights in Feb 2024
Response from Kit on 19 Feb,2024
Thank you for the great review.

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2024
Response from Kit on 19 Feb,2024
Thank you for the great review.

10/10 Excellent

Modesty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room and close to shopping and dining. Very friendly staff.
Stayed 3 nights in Feb 2024
Response from Manager on 16 Feb,2024
thanks for your review

8/10 Good

Holly

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Kit on 8 Feb,2024
Thank you for the review.

10/10 Excellent

Timothy

Stayed 1 night in Jan 2024
Response from Eric on 21 Mar,2024
Thank you for your feedback

10/10 Excellent

Paige

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay at the Belmore apartments; comfortable beds, clean rooms, friendly staff, cannot fault our stay
Stayed 4 nights in Jan 2024
Response from Kit on 8 Feb,2024
Thank you for the great review.

8/10 Good

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Shower floor greasy to stand on
Stayed 1 night in Jan 2024
Response from Kit on 8 Feb,2024
Thank you for the review.

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, property conditions & facilities
Easy to use, staff knock off at 5pm
Stayed 1 night in Jan 2024
Response from Kit on 8 Feb,2024
Thank you for the review.

10/10 Excellent

rockyroder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jan 2024
Response from Kit on 8 Feb,2024
Thank you for the great review.

8/10 Good

Denis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Kit on 8 Feb,2024
Thank you for the review.

4/10 Poor

Tony

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Not short on action! When we arrived an ambulance was onsite with a paramedic team. Soon after check-in three Police vehicles turned up and as they couldn't access the building (reception operates limited hours) to speak to some occupants they knocked on our kids bedroom window and asked to access the property through our room. The property was clean but it is very dated and it wasn't cheap to stay there. Out of our holiday in Australia, this was our least favorite property and we were glad to leave to get some sleep (the walls are paper thin and you can hear everything going on around you). On the plus side the staff we did interact with were super friendly.
Stayed 2 nights in Dec 2023
Response from mm on 16 Feb,2024
Thanks for the comments

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and good location
Spacious room with nice balcony and comfy bed. We were upstairs at the back so a long walk and stairs to access. Great location, the roller door to the neighbouring apartments was right across from our balcony and noisy with the door open.
Stayed 1 night in Dec 2023
Response from mm on 16 Feb,2024
Hello Veronica thanks for the review

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the CBD and the beach loved it😁
Stayed 1 night in Dec 2023
Response from mm on 16 Feb,2024
thank you Sharon for your review and comments

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, room comfort
NYE with the kids !
Great clean Room seperate bedroom beautiful bathroom loved the shower 👍😀close to the 🏝️ excellent ❤️
Stayed 1 night in Dec 2023
Response from Mary Manager on 16 Feb,2024
Hello Elizabeth, thanks so much for your wonderful comments and review and for the photo of Molly our wandering cat who lives nearby who comes to visit and loves all the guests. Hope to see you again in the future. Kind Regards

8/10 Good

Benjamin, Sydney

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with partner and family friend in a two bedroom apartment. Spacious suite for 3 pax, clean and well-maintained. Easy parking and a short walk to dining along the cove. Highly recommended.
Stayed 1 night in Dec 2023
Response from Mary Manager on 16 Feb,2024
Hi Benjamin thanks for your review and comments, we are so happy that you enjoyed your stay with us. We hope to welcome you back in the near future. Kind Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023
Response from Kit on 8 Feb,2024
Thank you for your review.

10/10 Excellent

Juli

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flexible sleeping options helped out when one of our party fell sick
Stayed 6 nights in Dec 2023
Response from Kit on 26 Dec,2023
Thank you for your feedback.

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great. Our apartment suffered from excessive plumbing noises from adjacent room and also from above. This made sleeping a little difficult.
Stayed 1 night in Dec 2023

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly good value. A little dated and could do with a refresh.
Stayed 1 night in Dec 2023

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Parking easy. Good value. No lift if you have a heavy suit case.
Stayed 1 night in Dec 2023

10/10 Excellent

Roslyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
A spacious apartment with all amenities. It was clean, bed was very comfortable and service very friendly and accommodating. I left behind an item in my room and they contacted us straight away.
Stayed 2 nights in Nov 2023
Response from Mary Manager on 5 Dec,2023
Hello Roslyn, thanks for review and comments, we are glad that you enjoyed your stay, Kind Regards

8/10 Good

james

Travelled with partner
Liked: Staff & service, property conditions & facilities
Handy for Wollongong city centre , compact room , shower somewhat intermittent
Stayed 2 nights in Nov 2023
Response from mm on 5 Dec,2023
Hello James, thanks for your review and comments,

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Well equiped apt
Check in and check out were a breeze. The apartment allocated to us in this second time stay has not been refurbished. The edges of bathroom cabinets and door frame are chipped. And there was no coffee table in the apartment. We saw one in the next apartment. Dishwasher and washer-dryer are in the apt.
Stayed 1 night in Nov 2023
Response from mm on 5 Dec,2023
Hello and thanks for staying with us

8/10 Good

Eleni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
A good stay and close to the shops. Very comfortable
Stayed 3 nights in Nov 2023
Response from Eric on 21 Nov,2023
Thank you for your feedback

10/10 Excellent

Ian

Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
V. Comfortable.
We loved the location. We had a room on the driveway side with garbage truck service first thing one morning. Not the best. Room was spacious and clean and plenty of property parking available. Would recommend.
Stayed 3 nights in Oct 2023
Response from mm on 31 Oct,2023
Hello Anonymous, thanks for staying with us and for your review and comments.

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from mm on 31 Oct,2023
Hello Alex thanks so much for your wonderful score for us

10/10 Excellent

Matt

Stayed 1 night in Oct 2023
Response from Eric on 28 Oct,2023
Thank you for your feedback

10/10 Excellent

Sonia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always guaranteed a great stay at The Belmore Apartments. Staff are friendly and helpful. Apartment is always nice and clean. Good parking and you can walk to the beach or into Wollongong CBD.
Stayed 1 night in Oct 2023
Response from Mary Manager on 25 Oct,2023
Hi Sonia, thanks for your wonderful review and comments, so happy that your stay was great. We look forward to welcoming you back again soon, Kind Regards, Mary Manager

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
All good- exactly as required and listed. Thanks
Stayed 1 night in Oct 2023
Response from Mary Manager on 18 Oct,2023
Hello Marian, thanks for taking the time to leave your review and comments.

8/10 Good

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy. Well equipped rooms.
Stayed 2 nights in Oct 2023
Response from Kit on 12 Oct,2023
Hi Kayla, thank you for the great review. We're glad you had a wonderful stay with us. We hope to see you again in your next visit to Wollongong.

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and comfortable
Stayed 2 nights in Sep 2023
Response from Mary Manager on 18 Sept,2023
Hi Vicki thanks for staying with us and for your review and comments, we hope to see you again in the future, Kind Regards

10/10 Excellent

Jo

Well organised late check in
Stayed 2 nights in Sep 2023
Response from mm on 18 Sept,2023
Hello Jo, thanks for your review and comments, we look forward to seeing you again in the future, Kind Regards

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great location and very comfortable room. Mary on reception was very help with our late check in.
Stayed 1 night in Aug 2023
Response from Manager on 9 Sept,2023
Hello David, thanks for taking the time to leave your review and comments. Regards

8/10 Good

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned, very clean and comfortable
Stayed 3 nights in Aug 2023
Response from Manager on 9 Sept,2023
Hello Lindsey thanks for your review and comments Kind Regards

10/10 Excellent

Penny

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, after driving 7 hours it was great just to find it, drive in, grab key ( after hours ) go to our room and relax, will definitely be back again soon
Stayed 2 nights in Aug 2023
Response from Manager on 9 Sept,2023
Hello Penny thanks for staying with us and for your lovely review. Regards

8/10 Good

Francis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from mm on 2 Sept,2023
thanks for your review

10/10 Excellent

Geoff

Stayed 1 night in Aug 2023
Response from mm on 30 Aug,2023
Hello Geoff thanks for staying with us

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, quiet, pleasant staff & safe car parking. Yeta bit expensive on weekends at present! Wonderful washer & dryer in room😄
Stayed 3 nights in Aug 2023
Response from Mary Manager on 25 Aug,2023
Hello Anonymous thank you for your review and comments

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly welcome and helpful reception. The room was spacious and comfortable. We enjoyed sitting on the balcony in the fresh afternoon air.
Stayed 1 night in Aug 2023
Response from Mary Manager on 25 Aug,2023
Hello Mary, thanks for your lovely review and comments Kind Regards

6/10 Okay

Lynley

Little disappointed I didn’t get the 1 bed apartment I thought I’d booked A 10 day stay in a studio room a bit difficult but owners did provide me with the equipment I needed for in room dining
Stayed 10 nights in Aug 2023
Response from mm on 14 Aug,2023
Hello Lynley, thanks for you review and comments. Yes as advised when you checked in you did in fact book the Studio Apartment and not the 1 bedroom. We were happy to help with the other items. Kind Regards

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
All you need in one place
Stayed 2 nights in Jul 2023
Response from Mary Manager on 31 Jul,2023
Hello Scott, thanks for staying with us and for taking the time to leave your review. We hope to see you again in the future Kind Regards, Mary Manager

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from mm on 22 Jul,2023
Hello Harold, thanks for your review, Kind Regards