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Reviews of Baymont by Wyndham Zanesville

2.5 out of 5
Baymont by Wyndham Zanesville
230 Scenic Crest Dr, Zanesville, OH

Reviews

7.6

Good

Rating 10 - Excellent. 188 out of 622 reviews" "
Rating 8 - Good. 213 out of 622 reviews" "
Rating 6 - Okay. 125 out of 622 reviews" "
Rating 4 - Poor. 63 out of 622 reviews" "
Rating 2 - Terrible. 33 out of 622 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luke

Travelled with family and small children
Liked: Amenities
The swimming pool is nice and I had a good nights sleep. Staff was very friendly and helpful.
Stayed 1 night in May 2024

8/10 Good

Michelle

Stayed 3 nights in May 2024

6/10 Okay

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was nice since it was all windows and even just sitting in there was relaxing even if you didn't swim.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good!
Stayed 1 night in Apr 2024

8/10 Good

caroline

Stayed 1 night in Apr 2024

8/10 Good

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service
It was fine. Plder rooms, but fine.
Stayed 1 night in Mar 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
I did not like the pool it was cold they said it was heated and I stayed here for that main reason for the pool and then couldn't even swim in it
Stayed 1 night in Feb 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
The rooms have paper thin walls so if somebody's next to you and they have their temp set high you get hot in you're room and also you hear everything
Stayed 3 nights in Feb 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
still the best place for us to stay!!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Brittany

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Sergio

Stayed 1 night in Jan 2024

10/10 Excellent

Magnum

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel we have stayed at
Stayed 1 night in Dec 2023

8/10 Good

Brittany

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Stayed 1 night in Dec 2023

2/10 Terrible

Jill

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Given a room 2nd floor no elevator so lug your luggage up the steps through 4 doors. Open the room door a roach greeted us. I go to turn on the bathroom light and the switch is broken. Husband sat on the bed and nearly went to the floor mattress was awful. We tried to decided to leave he we went into the shower to see how well it might work omg it wouldn’t even pull up from the tub looked up the shower wasn’t connected and the ceiling was covered in mold. Yep we gathered our bags and went down to check out and all they kept saying it was just recently remodeled. I work construction and if that is recently remodeled I would hate to see it before. Thank goodness I used Hotel.com party and was refunded. SHOULD NOT BE ON HOTEL .COM list.
Stayed 3 nights in Dec 2023

10/10 Excellent

Phillip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
House keeping was very helpful when asked a question and polite
Stayed 1 night in Dec 2023

2/10 Terrible

Chris

You guys suck
Stayed 3 nights in Nov 2023

10/10 Excellent

Penny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Kathleen

Travelled with family
Helpfiul staff. Clean rooms.
Stayed 1 night in Nov 2023

6/10 Okay

Francis

Travelled with family
Limited breakfast items. Juice machine broken. Coffee machine broken. Had coffee available from a “Mr. Coffee.”
Stayed 1 night in Oct 2023

8/10 Good

Paula, Danville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nicely remodeled. Our only complaint would be the coffee and juice machines for breakfast were both not working. They did have a coffee pot they made coffee in. I am assuming these will fixed in the near future. We would stay again.
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were in the middle of remodeling. Thats the only reason I gave them 4 out of 5. Staff was amazing.
Stayed 1 night in Oct 2023

4/10 Poor

Paul

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Odor in the room, the shower drain was slow, and the morning breakfast was below par. NOT worth the price charged to stay here.
Stayed 1 night in Oct 2023

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet.
Stayed 1 night in Oct 2023

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff and guests very friendly.
Stayed 2 nights in Oct 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities
The staff was very friendly and helpful. It was very quiet. They began a remodel but it is only partial. For example, the bathroom was painted and had a new toilet and shower curtain and rod, but the encasement for the tub/shower was old and cracked and the facet was old. The switch to go from tub to shower didn’t put all the water to the shower so the pressure was low. The new paint job was incomplete with areas not painted. A new mirror was installed but you can see the outline of the old one. They didn’t paint around it. Also, while the filters were clean for the a/c, it still smelled musty. The room was well cleaned except dust in the a/c, but the removable filters were perfectly clean. I tipped the housekeeping because I appreciated the cleanliness. The beds and pillows and bedding were clean and comfortable. It is a smoke free hotel which I loved but employees smoked near the entrance which seemed contrary. They are working on things and are nearly there. Hopefully, they will complete it and it will be an even better place to stay.
Stayed 1 night in Oct 2023

8/10 Good

David

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty. I didn’t even want to walk on the floor barefooted. The bed was very uncomfortable. The staff was great though. This property just needs a total remodel.
Stayed 1 night in Sep 2023

10/10 Excellent

pat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of people outside. I assume those staying at the motel. Perhaps the brushes around the building should be trimmed. Front desk clerk was great—personable and friendly.
Stayed 1 night in Sep 2023

6/10 Okay

Debbie

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Remodeling work seems to be in progress. Parking lot is oddly shaped. I used the exercise room and it was very dusty. The tv didn’t work and the sanitizer wipes were dry. They upgraded me at checking and that was nice but I will stay elsewhere when in the area.
Stayed 1 night in Sep 2023

4/10 Poor

Dana

Disliked: Staff & service
Dissatisfied
Service not so good. Booked a king size bed room and they said i booked a queen pet room. They did not accommodate my booking. I traveled solo no pets. Wanted a king bed and they refused. Breakfast was also not so good. They did not keep it full. Was out of eggs day 1 and i was down there early. Disappointed to say the least! They seemed they didnt want to accommodate me at all! And it wont let me add photos to my review
Stayed 2 nights in Aug 2023

10/10 Excellent

Carol

Stayed 1 night in Sep 2023

8/10 Good

pattie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

jack

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Noisy No parking
Stayed 1 night in Sep 2023

10/10 Excellent

Rebecca

Stayed 1 night in Sep 2023

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road trip
We doing a road trip, it was good for a night stay. Shower and sleep. Close to restaurants
Stayed 1 night in Sep 2023

10/10 Excellent

Migdalia

Liked: Cleanliness, staff & service, property conditions & facilities
Have the opportunity to be with my lovely dog.
Stayed 3 nights in Aug 2023
Response from Cindy/Manager on 31 Aug,2023
Migdalia, We are so glad you got to spend time with your lovely dog. Thank you for choosing our hotel and posting this great review. We make every effort to make your stay pleasant and we are very happy to see you enjoyed your stay with us. We hope to continue to be your choice of hotel in the Zanesville area.

6/10 Okay

Adreana

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
wasn’t too bad of a stay just the pillows were dirty
Stayed 1 night in Aug 2023

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, peaceful and quiet. Friendly staff, good breakfast, comfy beds. I will be back
Stayed 1 night in Aug 2023
Response from Cindy/Manager on 17 Aug,2023
Sheila,Thank you for choosing our hotel and posting this great review. We make every effort to make your stay pleasant and we are very happy to see you enjoyed your stay with us. We hope to continue to be your choice of hotel in the Zanesville area.

8/10 Good

John

Travelled with family
Liked: Staff & service, room comfort
Older but well maintained
Hallway smelt like sushi. Even though on 1st floor drapes would not close for privacy. Had to use a hair clapse to hold drives closed. Overall dated property but well maintained.
Stayed 3 nights in Aug 2023
Response from Cindy/Manager on 17 Aug,2023
John,We apologize that we fell short of providing an excellent stay for you during your time at our hotel. We will share your comments and feedback with our hotel team as you helped us to identify areas for improvement. In regards to the drapes, please always call front desk to explain or so we can fix any issues with your room. We hope to have another opportunity to serve you better in the future.

10/10 Excellent

Denzil

Stayed 1 night in Aug 2023
Response from Cindy/Manager on 17 Aug,2023
Denzil,Thank you for choosing our hotel and posting this great review. We make every effort to make your stay pleasant and we are very happy to see you enjoyed your stay with us. We hope to continue to be your choice of hotel in the Zanesville area.

6/10 Okay

Rose

Disliked: Amenities
No breakfast as promised
Stayed 1 night in Jul 2023

4/10 Poor

Arlene, Mt. Pleasant

Travelled with family
Will never stay there again
Stayed 1 night in Aug 2023

6/10 Okay

Susan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A lot of lights in parking area where out… trash was everywhere…the floor in our room was so dirty my white sock where dirty black just walking around room… the exercise room was so very hot, there was no air conditioning in the room at all.. the good was everything worked… we had no problems with anything….
Stayed 2 nights in Aug 2023
Response from Cindy/Manager on 17 Aug,2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.