Exterior

Reviews of Swiss Alpine Hotel Allalin

4 out of 5
Swiss Alpine Hotel Allalin
Kirchstrasse 40, Zermatt, VS

Reviews

9.6

Exceptional

Rating 10 - Excellent. 238 out of 286 reviews" "
Rating 8 - Good. 40 out of 286 reviews" "
Rating 6 - Okay. 3 out of 286 reviews" "
Rating 4 - Poor. 3 out of 286 reviews" "
Rating 2 - Terrible. 2 out of 286 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent Hotel and impecable service. Great location, easy walk every where
Stayed 5 nights in Dec 2023
Response from Swiss Alpine Hotel Allalin on 23 Jan,2024
So wunderful to get your great review and that we could provide you with an excellent and appreciated service from your side. We thank you very much for your kindness and hope to welcome you in the future again.

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay!!
What a delightful stay. The hotel is impecable, the service is excellent. Every detail was taken care of. I thank you Krista !!! I recommend this hotel wholeheartedly.
Stayed 5 nights in Dec 2023
Response from Swiss Alpine Hotel Allalin on 23 Jan,2024
We are so very delighted and grateful to receive your enthusiastic comment and feedback which means a lot to all of us! This is so supporting to continue with our best efforts on behalf of all guests. It was a special pleasure to welcome you and your family and to see you having such a good time together! We thank you a lot for your very personnel attention and send our best greetings to you. Hopefully see you back!

10/10 Excellent

Ariella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The safe were very attentive and knowledgeable. The bathrooms can use updating as the high baths aren’t very safe. The lack of a restaurant is also unfortunate but its location makes up for it as you are close to everything. I would highly recommend this hotel and go back to it, in the future.
Stayed 3 nights in Dec 2023
Response from Swiss Alpine Hotel Allalin on 23 Jan,2024
First we would like to thank you very sincerely for your great classification as well as we appreciate your fair comment and inputs. We are happy we could convince you anyway and even to hear of your intention to visit our hotel in the future again. It would be our pleasure to welcome you for on other stay!

10/10 Excellent

CHUNFANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect 👍
Stayed 1 night in Oct 2023
Response from SWISS ALPINE HOTEL ALLALIN on 18 Oct,2023
On behalf of all involved, we would like to thank you most sincerely for your highest possible review! It is a pleasure that you were able to spend a stay to your complete satisfaction and that you appreciate our efforts so warmly. We send you our kindest regards from Zermatt.

10/10 Excellent

CHUNFANG

Stayed 1 night in Oct 2023
Response from SWISS ALPINE HOTEL ALLALIN on 18 Oct,2023
On behalf of all involved, we would like to thank you most sincerely for your highest possible review! It is a pleasure that you were able to spend a stay to your complete satisfaction and that you appreciate our efforts so warmly. We send you our kindest regards from Zermatt.

10/10 Excellent

Diane

Liked: Cleanliness, property conditions & facilities, room comfort
The balcony view of the Matterhorn was amazing from our room. Room was as pictured on site. We would stay here again.
Stayed 3 nights in Sep 2023
Response from SWISS ALPINE HOTEL ALLALIN on 3 Oct,2023
Highly pleased with your positive recommendation of our services, facilities and efforts we want to thank you very much for your awareness and for sharing your impressions! It would be our pleasure to see you back at our SWISS ALPINE HOTEL ALLALIN at any time in the future again.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from SWISS ALPINE HOTEL ALLALIN on 27 Aug,2023
Our entire team is very pleased and thankful for your maximum positive appreciation of your stay at our SWISS ALPINE HOTEL ALLALIN. Thank you very much for taking the time to value our daily efforts. Having you to visit us again at any time in the future would be a great pleasure for all of us!

10/10 Excellent

Annie

Stayed 1 night in Jul 2023
Response from Swiss Alpine Hotel Allalin on 31 Jul,2023
We are excited to get your great score and thank you very much for your wonderful appreciation and last but not least for having visited our hotel. Please receive our most sincere thanks for all and we hope to see you back at our Swiss Alpine Hotel Allalin.

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with wonderful and personalised service, with great facilities as well.
Stayed 1 night in Apr 2023
Response from Swiss Alpine Hotel Allalin on 24 Apr,2023
We thank you very much for the great review and are especially pleased that you appreciated our efforts to provide a personal and attentive service to our guests. Furthermore we are very happy to hear that we could meet all your expectations in regard of our facilities. We will keep going on and hope to have the pleasure to welcome you again.

10/10 Excellent

Heidi

Liked: Staff & service
Response from Swiss Alpine Hotel Allalin on 24 Mar,2023
It was our pleasure welcoming and accommodating you and your family. We would like to thank you very much for staying with us and for your wonderful and great feedback which we highly appreciate!

10/10 Excellent

Carlos Martinez Abrego

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff is very friendly, rooms are big with great views
Stayed 5 nights in Feb 2023
Response from Swiss Alpine Hotel Allalin on 22 Feb,2023
We are highly delighted about your wonderful feedback and thank you very much for your kindness as well as for having had the opportunity to take care of you. This was our pleasure! We hope to see you somewhen in the future again and we send our best greetings to you.

10/10 Excellent

Monte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Great location, beautiful woodwork, great staff!
Stayed 5 nights in Feb 2023
Response from Swiss Alpine Hotel Allalin on 16 Feb,2023
We are very delighted to receive all your beautiful compliments and thank you so much for letting us know about all your appreciation. It was our pleasure to have you at our hotel and assure you of our best care and attention for the future too.

10/10 Excellent

Abraham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023
Response from Swiss Alpine Hotel Allalin on 16 Feb,2023
We would very much like to thank you for your great classification concerning your stay with us! We are happy to hear that we could have met all your expectations. We hope to have the pleasure to see you in the future again.

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
Lovely hotel that is ideally located only 8 minutes from the train station. Staff are friendly and helpful too
Stayed 1 night in Feb 2023
Response from Swiss Alpine Hotel Allalin on 16 Feb,2023
It was a great pleasure that we had the opportunity to take care of you and that we could make your stay a pleasant one. We thank you a lot for your great feedback which we appreciate very much. We hope to see you again.

8/10 Good

Karan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allalin is very cozy and has some nice moves. Breakfast was perfect.
Stayed 3 nights in Jan 2023
Response from Swiss Alpine Hotel Allalin on 1 Feb,2023
We are very happy to receive your attentive feedback and to hear that you had just a fine and comfortable stay with us. We thank you very much for your efforts to let us know of your good experience and again of course for having visited us.

10/10 Excellent

Lawrence

Stayed 3 nights in Dec 2022

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with excellent service. You’ll love it! Centrally located in Zermatt, just a short distance to the train station, shops/restaurants, and all three lifts to ski. This family-owned boutique hotel is luxurious and charming with careful attention to detail. They even recognized we had a birthday and surprised us with a cake! Wow! You’ll be taking photos of the beautiful woodwork your whole trip, while also admiring the view off your balcony.
Stayed 5 nights in Dec 2022
Response from Swiss Alpine Hotel Allalin on 29 Dec,2022
Dear Guest, we are so very delighted to receive your wonderful comment and best review. We thank you very, very much for your kindness and attention to all we provide to our guests. We are very happy to hear you had such a good time and hope we will have the pleasure beeing at your disposal in the future again. Warmest greetings from Zermatt!

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
The hotel is beautiful, the room is extremely comfortable with a majestic view of the Matterhorn, the location is excellent, and the staff is amazing. We had a great stay here and we wish we could have stayed longer.
View from our room
Stayed 3 nights in Oct 2022
Response from Swiss Alpine Hotel Allalin on 2 Nov,2022
We thank you very much for your wonderful compliments which you address to our staff and also apply to our offer. We are very pleased that you enjoyed your stay so much and will always be happy beeing at your disposal.

10/10 Excellent

Bernard

Stayed 3 nights in Oct 2022
Response from Swiss Alpine Hotel Allalin on 2 Nov,2022
We thank you so very much for your wonderful score which we all of us appreciate a lot! Thanks for having been at our hotel and we kindly remain at your disposal for any further visit.

10/10 Excellent

Lilia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, breakfast is huge variety of great choice of everything! 💕
Stayed 2 nights in Oct 2022
Response from Swiss Alpine Hotel Allalin on 14 Oct,2022
It is such a great pleasure to hear all your compliments for our staff and the provided service and offer. We would like to thank you very much for your great appreciation and your visit at this opportunity again. We would be pleased to see you back!

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Place in Zermatt
Very accommodating staff. Lovely rooms. Beautiful location.
Stayed 1 night in Sep 2022
Response from SWISS ALPINE HOTEL ALLALIN on 4 Sept,2022
We are more than satisfied with your happy memories of your stay at our SWISS ALPINE HOTEL ALLALIN and kindly thank you for your warm and motivating words of appreciation. We would be delighted to welcome you again in the future and can assure you that we will do our best to ensure a pleasant experience in Zermatt again. May our kindest regards reach you.

8/10 Good

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and welcoming Hotel with Alpin Chic
Overall a very friendly and clean Hotel! We were met at the Train Station and Shuttled to the Hotel. Greeted by friendly, very professional Staff and of course a Glas of Sparkling Cider. Unfortunately the room we booked was not available due to the Guests not being able to continue their travels. The Hotel handelt this problem very professionally and we were given another room with Valley Views. There is no Restaurant in this Hotel but the Staff were very helpful in finding something to our taste. Breakfast was a highlight, surrounded by Alpin Chic, a generous, well chosen and displayed Buffet, that met all our desires. Thanks to Lina who with her charming and professional touch made this experience unforgettable. We enjoyed our Stay at this Hotel and will be recommending it to our friends and family.
Stayed 1 night in Jul 2022
Response from Swiss Alpine Hotel Allalin on 6 Aug,2022
We are highly delighted and very grateful to receive your wonderful and also very fair comment about your stay. We are even more pleased that we were able to convince you, even though we immediately had to let you know about an unexpected change at the beginning. We thank you very much again for your comprehension and are now, very happy about all your attention for our staff especially Lina, one of our leaders, for all our services and all your kindness in mentionning the good experiences and even more for your recommendation. We are more than impressed about your great appreciation and are very pleased we could have you as our guests. We hope to see you at any time in the future again.

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful. Well located. Very Swiss!!
Stayed 1 night in Jul 2022
Response from Swiss Alpine Hotel Allalin on 1 Aug,2022
We are very glad about your feedback and that you've enjoyed a beautiful atmosphere as well as the appropriate ambience with us at the SWISS ALPINE HOTEL ALLALIN. It is very important to us to provide our guests with an all-round pleasant setting. With this in mind, we are very much looking forward to be of service to you at any time in the future again.

10/10 Excellent

Joseph

Stayed 2 nights in Jul 2022
Response from Swiss Alpine Hotel Allalin on 1 Aug,2022
We thank you very much for visiting us and for your appreciation of the many and valuable efforts of our staff to achieve precisely what you have so gratefully reviewed! We hope that we can look forward to another stay of yours at our SWISS ALPINE HOTEL ALLALIN.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Guodong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 7 nights in Jun 2022
Response from Swiss Alpine Hotel Allalin on 4 Jul,2022
We are very delighted to receive your wonderful classification and for your compliments for all our staff members. We thank you very much for your kindness and of course for your visit again. We do assure you to continue the best way possible and would be pleased to welcome you again.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
A brillian reception, with a warm welcome and two glasses of champagne we arrived. Straight away we were provided information about the area and where we could hike / cycle. The little touches throughout the week were lovely; from making the bed then unruffling just before night, or the excellent chocolates each day by the bedside table. The spa is relatively small but beautiful and all that is required.
Stayed 5 nights in Jun 2022
Response from Swiss Alpine Hotel Allalin on 4 Jul,2022
We are very happy to hear that we could meet all your expectations and that we could surprise you with some small attentions during your stay. It was our pleasure to provide our best service possible to you. We appreciate your remarks very much and thank you for all your compliments and last but not least, for your kind visit. We hope to see you again!

10/10 Excellent

Zvi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, very nice & supportive team
Stayed 6 nights in Jun 2022
Response from Swiss Alpine Hotel Allalin on 17 Jun,2022
We are very pleased and grateful to receive your nice comment and would like to thank you for it as well as for your decision to stay at our hotel. It was a pleasure to welcome you and we hope to have so at anytime in the future again.

10/10 Excellent

Francis

Stayed 3 nights in May 2022
Response from Allalin on 2 Jun,2022
We are delighted and very grateful for your top rating as well as having had the pleasure to have you as our guests with us. We thank you very much for all your kindness and we hope to see you again at our Swiss Alpine Hotel Allalin in Zermatt.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the friendliness of the staff. It felt like family. There was nothing we didn't like -- everything was excellent!
Stayed 9 nights in Mar 2022
Response from SWISS ALPINE HOTEL ALLALIN on 24 Mar,2022
We are very happy that our offer and our way of service have found such favour with you. Our daily efforts are geared towards this goal. accordingly, we value your feedback most highly! It would be our utmost pleasure to have you back at our SWISS ALPINE HOTEL ALLALIN at any time in the future again!

10/10 Excellent

Ilya

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good and calm place, friendly staff made our visit even more comfortable
Stayed 4 nights in Feb 2022
Response from SWISS ALPINE HOTEL ALLALIN on 4 Mar,2022
We are very pleased that we did well in accompanying your stay with us at the SWISS ALPINE HOTEL ALLALIN in an enjoyable way. Thank you for your very appreciative words!

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite hotels ever! Highly recommend!
Hotel Allalin is absolutely amazing! It’s family owned and you feel that from the moment you walk in. The staff are so attentive, the free breakfast is fantastic, and the views may be some of the best in the village. The room itself is full of hand carved wood and is so stunning, and is super comfy. The location is right near the main road of the city and is steps from everything you need. I highly highly recommend it!
Stayed 3 nights in Feb 2022
Response from SWISS ALPINE HOTEL ALLALIN on 4 Mar,2022
Wow, your extensive review with so many superlatives has touched, motivated and reached our entire team in special joy - we thank you very much! We would be delighted to welcome you again to our SWISS ALPINE HOTEL ALLALIN.

4/10 Poor

Jenny

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2021

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021
Response from Swiss Alpine Hotel Allalin on 28 Sept,2021
Many best thanks for your wonderful review. It was our pleasure to have you with us and hope to see you back on an other occasion. Best regards from Zermatt!

2/10 Terrible

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
charged to use the jacuzzi without notice
The hotel was nice but we were charged for something we weren't told before. We arrived and were told that they had a spa and that if we wanted to use the jacuzzi of the hotel, we should let them know in advance. The next day, we said we wanted to do it and they confirmed we could use it. To our surprise, when the bill arrived we had to pay CHF 40 to use the bathtub, and we told the reception that we were not informed about this (in the check in, nor by the person who booked it, nor anywhere in the room there was this info). She just shrugged and said "it's a paid service". We were really disappointed as we wouldn't use it for this price, specially when there were 4 saunas that were free. Additionally, our train was late and we didn't make it to our dinner reservation on the day we arrived and even though I wrote an email explaining the situation, the receptionist made us feel really bad about it, even though it was not our fault.
Stayed 2 nights in Feb 2021
Response from Allalin on 10 Feb,2021
We are pleased to hear that you liked our hotel and that you were enjoying the spa with the spacious and free public area. We thank you for your comprehension that of course all individuel and private offers are chargeable according the marked price list which can be found on our web, in documents and information in your room and at the front as well as at the spa desk. However we were happy to provide a late-check-out to you without any extra costs. We kindly assure you of our best care and attention again at any time in the future.

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Allalin on 25 Aug,2020
Es freut uns ausserordentlich, wenn unsere Bemühungen so sehr geschätzt werden und wir Ihre Erwartungen erfüllen durften. In diesem Sinne danken wir Ihnen besonders für Ihre tolle Bewertung!

10/10 Excellent

Gabor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really loved the stay.
Stayed 1 night in Aug 2020
Response from Allalin on 25 Aug,2020
It is simply a great pleasure to hear that you have had a really pleasant stay with us. We thank you for your wonderful feedback. We hope to see you back.

10/10 Excellent

Yuka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Allalin on 3 Jul,2020
We are very thankful and pleased to hear that we could met all your expectations in regard of our offer and services. It would be a pleasure to see you back at an other opportunity. Kind regards, Yours, Swiss Alpine Hotel Allalin.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is located just off the Main Street donut is quiet and is an easy 5-10 walk from the train station. Or you can arrange a ride with their free shuttle. Check-in is unique and inviting where you sit in their lobby with a welcome drink and they come to you to walk you through the process. The rooms are very spacious, comfortable and clean. The staff is incredibly friendly and accommodating. It is a boutique so he aware that the staff do leave at night and the hotel locked but you have full access still with your room key.
Stayed 2 nights in Feb 2020
Response from Allalin on 26 Feb,2020
We are very delighted and thankful to get your wonderful comment. It was a pleasure to welcome you and are happy we that we were able to convince you with our services and offer. We hope to see you at an other opportunity again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Allalin on 11 Feb,2020
We are very happy to get your great classification and thank you a lot for it and of course for having stayed with us. It would be a pleasure to welcome you again.

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Allalin on 31 Jan,2020
It is such a pleasure to get your wonderful feedback and we thank you a lot for it! Thanks also for having been with us and please always feel welcome.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I just spent a lovely weekend in Zermatt. We loved the location and view from our balcony. The room was beautifully decorated and the bed was comfortable. I loved the extra little touches like the little chocolate squares we were given each night and the welcome drink. Our only complaint would be that the bathrooms are a bit dated and the shower was a bit low (especially for my 6'2" husband!). Overall, we loved our stay and can't wait to come back!
Stayed 2 nights in Dec 2019
Response from Allalin on 26 Dec,2019
We thank you a lot for your wonderful comment and are happy you could spent your stay during exceptionel and magical winter days. We are happy to hear that all was fine for you and would just like to know by the way that some of the bathrooms have been updated already and all others will be done soon in the future. We hope to have pleasure to see you again.

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Allalin on 18 Dec,2019
We thank you very much for having visited our hotel and appreciate your great feedback very much! It was a pleasure to have you at our hotel and hope to see you again.

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr Pierre S
If by luck you do have room 55, well you will have such a beautiful vue on the Matterhorn, otherwise this hotel is very nice, room are beautiful, the breakfast is lovely, at the reception they are friendly and professional, and the location is pretty cool, I can’t fault this place at all and ah yeah : the spa Center is cool too:)
Stayed 3 nights in Dec 2019
Response from Allalin on 18 Dec,2019
We are lucky as well to hear from your excitement for the view from your room (you have a wonderful view to the Matterhorn from all our Deluxe rooms by the way) and from our service in generally. We thank you a lot for your great feedback and hope to have the pleasure to welcome you again.

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Allalin on 24 Oct,2019
We thank you very much for rating as so well and for having visited our hotel. We appreciate it very much.

8/10 Good

C.H.

Liked: Cleanliness, staff & service, property conditions & facilities
To noisy from the hallway. Not a lot space in the wellness area.
Stayed 1 night in Oct 2019
Response from Allalin on 21 Oct,2019
We thank you for having visited our hotel and are sorry you felt a bit disturbed from some outside noise which can happen. To avoid this we allow us to recommend our Deluxe room category which faces south side for a next visit as well to discover our very spacious relaxation room in the spa.

10/10 Excellent

Perunika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Allalin on 21 Oct,2019
We are very delighted and thankful for your wonderful feedback and appreciate this very much. We hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Allalin on 21 Oct,2019
It is a great motivation for us to get your best feedback and assure you to continue with the most attentiv service possible. Thank you so much!

10/10 Excellent

Nathaniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel!
Wow! The Allalin has to be one of the best hotels and overall experiences I’ve ever had traveling. We were created with champagne, rooms were immaculate, and that VIEW! We had a fantastic view of the Matterhorn. Breakfast was delicious and included in the hotel also. My only complaint was the hassle of getting to and from the train station via taxi. Because cars are not allowed in the city, we had to call and wait a while to get this figured out. A better warning and instructions of how to do this, where to park, etc would be helpful from either Hotels.com or the hotel itself.
The view from the room
The view from our room!
Stayed 1 night in Oct 2019
Response from Allalin on 21 Oct,2019
Wow, many best and all our thanks for your wonderful report. It was a pleasure we could accommodate you and hopefully will be a pleasure to welcome you again in the future after we could have picked up with the available own hotel shuttle at the train station in Zermatt.