4/10 Poor
Daniel
Travelled with family
1 Jun,2024
Liked: Cleanliness
Disliked: Staff & service
Service was lackluster at best. There were a few individuals that were great like the bellboy and some servers but for the most part the check in and most other service personnel were rude or unwilling to help. The facility does not offer the activities and amenities you’d expect but to their defense they are doing some construction. The beach is deserted since there is nothing but rocks and seaweed. They tried to cut the pool to close at 6pm when it actually closes at 7pm which is still early. The buffet is good but the restaurants are super hard to reserve even though they are empty. The first restaurant we were finally able to reserve took a hour to get us our food and then another 45 minutes for desert. Many other tables left unsatisfied. This is not the service you expect to get.
Daniel
Stayed 3 nights in May 2024