Located in Bintan, Grand Lagoi Hotel Bintan is on a lake. While the natural beauty of Lagoi Bay Lake and Lagoi Bay Beach can be enjoyed by anyone, those looking for an activity can explore Ria Bintan Golf Club. Plaza Lagoi and Chinese Temple are two other places to visit that come recommended. Snorkelling offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain climbing, hiking/biking trails and horse riding nearby.
Hutan Bakau Seafood Restaurant Bintan - 16 min drive
About this property
Grand Lagoi Hotel Bintan
Upscale family-friendly hotel near Plaza Lagoi
Located close to Lagoi Bay Lake and Lagoi Bay Beach, Grand Lagoi Hotel Bintan provides a poolside bar, a corner/local shop and a rooftop terrace. Active travellers can enjoy amenities, such as archery and cycling, at this hotel. Treat yourself to a massage or other spa services. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and an arcade/games room.
Other perks include:
An outdoor pool and a children's pool, with sunloungers and pool umbrellas
Free self-parking
A free local area shuttle, bike hire and babysitting (surcharge)
A billiards/pool table, tour/ticket information and smoke-free property
Room features
All 133 rooms have comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
Separate baths/showers, free toiletries and hairdryers
40-inch LED TVs with satellite channels
Electric kettles, daily housekeeping and phones
Languages
Chinese (Mandarin), English, Indonesian, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free offsite parking
Free area shuttle
Free ferry terminal shuttle
Free self parking on site
Food and drink
2 restaurants
A bar/lounge
A poolside bar
Snack bar/deli
Restaurants on site
Bar7 Rooftop Bar & Grill
Grand Cafe
Things to do
Arcade/game room
Archery
Bicycle rentals
Billiards/pool table
Children's club
Children's pool
Gym
Karaoke
Outdoor pool
Outdoor pool (guest access)
Family friendly
Arcade/game room
Babysitting (surcharge)
Children's club (surcharge)
Children's pool
Free area shuttle
Grocery/convenience store
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
3 meeting rooms
Outdoors
Garden
On a lake
Outdoor furniture
Picnic area
Pool loungers
Pool umbrellas
Rooftop terrace
Spa
Massage
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
No lift
Visual doorbell notification
More
7 floors
Building
Built in 2015
Reception hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels
Entertainment
40-inch LED TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
More
Access via exterior corridors
Connecting rooms available
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 17
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests have access to the pool and beach facilities at a nearby partner property. Shuttle service is provided.
We should mention
This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Swiss-Belhotel Lagoi Bay Bintan Hotel
Swiss-Belhotel Lagoi Bay Bintan
Grand Lagoi Hotel Nirwana Gardens Bintan
Village Resort Grand
Grand Lagoi Hotel Nirwana Gardens
Grand Lagoi Nirwana Gardens Bintan
Grand Lagoi Nirwana Gardens
Grand Lagoi Village
Village Resort Grand Lagoi
Grand Lagoi Hotel By Willson
Grand Lagoi Hotel Bintan Hotel
Grand Lagoi Hotel Bintan Bintan
Grand Lagoi Hotel by Nirwana Gardens
Grand Lagoi Hotel Bintan Hotel Bintan
Frequently asked questions
Does Grand Lagoi Hotel Bintan have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Grand Lagoi Hotel Bintan pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Lagoi Hotel Bintan?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Grand Lagoi Hotel Bintan?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.
What time is check-out at Grand Lagoi Hotel Bintan?
Checkout is at noon.
Where is Grand Lagoi Hotel Bintan located?
This family-friendly Bintan hotel is located by the ocean, within 3 mi (5 km) of Plaza Lagoi, Lagoi Bay Beach and Lagoi Bay Lake. Ria Bintan Golf Club and Chinese Temple are also within 20 mi (32 km).
Grand Lagoi Hotel Bintan Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel looked novice in their approach specially for booking. After booking with the credit card details, they kept on asking me for the card to charge me. This was ridiculous.
Second, wi-fi signal was pathetic and moreover they limited it to only 2 device per room. People travelling with kids need to take note of this, whether you want or sacrifice the wi-fi for the kids.
Third, breakfast buffet was very minimal and difficult to make choices out of the limited options.
Sirsendu
Stayed 2 nights in Apr 2023
8/10 Good
Eric
Travelled with family
29 Jan,2023
Liked: Staff & service
The roof top restaurant was closed for event for the 2 days of my stay , rather disppointed ! The housekeeper did not sweep the floor after make up room , can see dirt all around . Never provide a connecting room for us say is fully book but during the 2 days I hardly see more than 10 paxs .
Eric
Stayed 2 nights in Jan 2023
6/10 Okay
Samarth
Travelled with group
27 Jan,2023
Liked: Cleanliness
The property was clean and huge located in an isolated place far away from all the happening places
The internet was disruptive though food was not that great
Big Room size and comfortable bed. Breakfast provided.
Air Con is very cold. After adjusting fan speed and increasing the temperature did not help. Stayed for a night so did not raise it to management for assistance
Prefer to have soft fabric bedroom slipper instead of hard rubber ones.