2/10 Terrible
Eduard
Travelled with family
17 May,2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel on the Strip, and I've stated in all of them. First time here...and last. Got to the room, reservation for 3, it's 80 degrees inside. Go to the bathroom, no towels, except a tiny hand towel. No worries - I call front desk, someone should show up soon. I tell them that we have to clean up asap because we have to be somewhere. 1 hour later we leave to see a show, sweaty and dirty, because of course we couldn't shower and the room was a sauna.
We come back and finally the maintenance guy comes. He fixes the AC, but in the process, he scrubed the vent with a brush while the fan was running, so a cloud of dust just blew into the room. Talked to front desk to change the room, but they said it's not possible because the issues have been fixed. Really? Cause I'm still dirty and coughing dust balls.
On top of this, the whole 4th floor should be shut down. I understand that no view was promised or paid for, but our window is feet away from a wall. Thats it, a wall. Turn that floor into a facility management or something. You can't charge guests 250$ for that! Dusty furniture (prior to the AC incident) and bathroom sink faucet was installed wrong so it hits the wall when you try to turn on the water (this was actually funny). Wifi didn't work for a second.
Now, you might get lucky and get better rooms, but if you get this one or similar, you've wasted your money. I've stayed in better Motel 6s or campgrounds. At least those don't charge you a resort fee.
Eduard
Stayed 1 night in May 2024