2/10 Terrible
Sawen
25 May,2024
Disliked: Staff & service
The staff except the bellboy is extremely rude. Multiple times they snapped at us for simple questions like asking if I could use their freezer to store something. The restaurant and all the nearby ones close at 10 so good luck finding any food after a long for of exploring. The room had multiple scratches and damage done to the walls. Considering the cost of this hotel, this is unacceptable. It’s extremely difficult to get transportation back to your hotel from the main city and the hotel staff were no help in trying to find us transportation back. We also checked out 3 days early and they refused to refund us anything. The attitude of the staff honestly was so hard to deal with.
Sawen
Stayed 2 nights in May 2024