4/10 Poor
WAN LING
28 May,2024
Liked: Cleanliness, amenities
Disliked: Staff & service
Overall staying is good with the room clean and big. Just a bit unhappy with the front desk staff that not really friendly and words from them is uncomfortable.
Understand with some additional requests is too much but a friendly yes or no due to peak season will do and not reply us saying that “you guys choose the cheapest room type range and still ask for so many request that we can’t match your needs”.
Then whenever we ask something from them they will use this reason “oh because we match your needs so u can’t ask for more”.
That really let people feel very uncomfortable and I personally feel those cleaning staff is more friendly & polite.
But still a good place to stay if avoiding going to the concierge to ask for help or things. Will go back again.
WAN LING
Stayed 6 nights in May 2024