2/10 Terrible
Eunice
Travelled with partner
22 May,2024
Disliked: Cleanliness, staff & service
Trust the other reviews when they say don’t book here.
The hotel was pretty easy to find and the convenience of the 7-11 right downstairs was nice. Checking in was easy and I was able to check in around 3 PM (check in says it starts at 4 PM). When I got to the room, I walked into a humid wall with an odd stench that I can still smell (a mixture of mint, mold, and a hint of cigarettes even though we didn’t get a smoking room). I immediately noticed a recent water glass ring on the counter (I was able to wipe it off but not a good feeling when I just checked into the hotel) and some stains and markings in the sheets. One of the lightbulbs was loose and buzzing to the point where we didn’t turn on that light switch. After giving everything a good wipe down with a Clorox wipe including the walls and surfaces, I noticed that the peep hole on the door was about two screw turns before it fell out (I fixed it). Later that day we accidentally knocked over a half full water bottle and used a towel to dry up the carpet, from which the white bath towel picked up a brown stain from the carpet….
In the bathroom you can see mold growing on the rims of the mirror and you can also look directly into the bath drain and see oily standing water.
My advice: don’t suffer like we did and book in advance for a better affordable hotel.
I will never be booking with LiveMax after this experience.
Eunice
Stayed 4 nights in May 2024