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"Customer service is world class exceptional. Hotel in great location. Beautiful property. Breakfast best I have had whilst travelling. Hotel truly excels only one suggestion be more sustainable with removal of plastic bottles to glass and wooden toothbrushes etc but faultless and highly recommended. "

"Great stay - highly recommend! "

"Hotel's staff were friendly, polite & helpful. Our 3 bedroom residence was perfect & the location of hotel was perfect for our golf trip as there were lots of courses close by. The awesome beach view was relaxing after a hot day on the golf course. The poolside restaurant had delicious food & attentive staff. We're already planning our return trip & staying at the Hyatt again."

"Nice staff and service. Location very convenient, near the famous lake. A lot of restaurant and shops around here. Nice staff and service. Location very convenient, near the Hao lo prison. Staffs are helpful included Sulli. Good good good. A lot of restaurant and shops around here."

"Having spent a whole week (21-28/04)at Vinpearl Resort and Spa in Phu Quoc, this is the newest and most beautiful Vinpearl resort that we have been to, and we are very grateful for all the kindness, hospitality and services that we are have received during our stay. The beach is amazing, clean, well-looked after, with life-guard on duty from dusk to dawn. Free regular (and on time) Vinbus services back and forth to amazing places like Grand World, VinWonders and Vin Safari makes it even a more wonderful experience to stay at Vinpearl Phu Quoc resort ! The Resort has a nice ,clean and gigantic swimming pool for all the guests to enjoy. The only comment we would make here is that for certain months of the year (e.g. April) the pool water is just TOO WARM. It would be great if Management could test the temperature of the pool and try to keep it below 30 degree Celsius The buffet breakfast at the Shell restaurant is rich, plentiful and delicious ! Last but not least: the view from our Deluxe Ocean-view king bedroom is simply beath-taking! The sunset view is just amazing! We definitely come back again "

"great property but wont return if the continue to allow smoking in restaurant and pool area. Also, pool an sitting area around pool needs more lounge chairs. Rest was great. "

"Very nice property close to D1."

"Best hotel for the prices. The room was really nice and clean. The food, breakfast buffet’s excellent. Service staffs are wonderful. Location’s great. We really enjoyed our stay at Orchids and will be back. Strongly recommended. "

"everything about this property is 10/10! you wont regret this stay"