All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you for sharing your feedback. We're sorry that your experience with us did not meet your expectations. Your comments are valuable, and we will share them with our team to ensure any opportunity to improve is seized promptly. It was a pleasure to welcome you, and we hope you'll consider giving us another chance to go above and beyond for you in the future.Warm Regards,Management Team
Dear Samaneh,Incredible! Here at Holiday Inn Washington DC - Central / White House, we strive to ensure every guest has an unforgettable experience. It truly warms our hearts to know that everything about your recent stay with us was exceptional. Thank you for your outstanding review, and know that it would be our pleasure to welcome you back any time for another extraordinary getaway.Warm Regards,Management Team
A very well kept hotel with friendly and professional staff. The White House is a 10 minute walk away. There are many eateries on 14th Street. Highly recommended.
Mark
Stayed 3 nights in May 2024
Response from General Manager on 10 May,2024
Dear Mark,We’re delighted to hear about your recent experience with us, and we’re so pleased that you recommend us to your fellow travelers! It’s great to know that our hospitable team and fabulous location helped make your trip to DC a memorable one. Thank you for taking the time to share your experience, and we look forward to welcoming you back to Holiday Inn Washington DC - Central / White House soon!Warm Regards,Management Team
Property not next to metro, but half mile from 4 different stops on three different lines so super convenient location (with a 15 minute walk).
Anthony
Stayed 2 nights in Apr 2024
Response from General Manager on 10 May,2024
Dear Anthony,Thank you for staying with us and for your feedback. We're glad that our location was so convenient and made such a positive impact on your experience. We hope to welcome you back soon for another great stay at Holiday Inn Washington DC - Central / White House. Warm Regards,Management Team
8/10 Good
Daniel
Travelled with family
7 May,2024
Liked: Cleanliness, staff & service, amenities
The hotel is located not too close, but not too far from the White House and the National Mall. It's clean, has a friendly staff, and close to other conveniences. Nearby are a lot of restaurants with a Johnny Rockets in the lobby. The DC Metro is a short walk.
Daniel
Stayed 4 nights in May 2024
Response from General Manager on 8 May,2024
Dear Daniel,Thank you for taking a moment to share your thoughts about your recent stay. Our ideal location, convenient to the White House and the National Mall is just one of the many benefits of staying with us. We're glad to know we could meet your expectations and provided you with the visit you expected and deserve. It would be wonderful to see you again. Come back soon!Warm Regards,Management Team
The check-in process was extremely easy and fast. The person at the front desk was full of kindness and hospitality. Would definitely stay here again!
Tori
Stayed 1 night in May 2024
Response from General Manager on 8 May,2024
Dear Tori,Thank you for choosing Holiday Inn Washington DC - Central / White House. It's wonderful to read about your pleasant check-in experience, and we trust you settled right into our accommodations. Our team hopes your travels bring you back to Washington, as we'd love to see you again!Warm Regards,Management Team
Stayed here for a quick birthday trip and I gotta say I loved this place. The hotel was very clean and the rooms somewhat spacious. I had to work on Friday and the wifi did not let me down, it worked fast and it was reliable throughout the day. The Johny rockets restaurant in the lobby is very convenient and the food is great. This hotel is also very centrally located, giving you quick access to major tourist attractions. I did not have a chance to check out the pool or the gym but I’m sure it was also great! The staff was also very friendly and willing to assist.
Highly recommend this place for your stay in DC. Will definitely come back :)
Dear Fatoumata,Thank you for choosing Holiday Inn Washington DC - Central / White House and for sharing your lovely five-star review. We know how important it is to have a spotless room to return to after a busy day, so we are delighted you were impressed with your stay. We look forward to welcoming you back on future trips to DC.Warm Regards,Management Team
Dear Sheliza, Thank you so much for taking the time to give us this five-star review, and we're glad to hear how much you enjoyed the convenience of our location! Should you return, are confident you'll find plenty more to enjoy about Holiday Inn Washington DC - Central / White House, including our indoor pool, 24/7 fitness center, and restaurant Johnny Rockets. We look forward to seeing you again, and thank you so much for your valuable feedback!Warm Regards,Management Team
Nice property with spacious rooms. The shower and beds were both very comfortable. We even had daily housekeeping which is rare these days!
Mary
Stayed 3 nights in Apr 2024
Response from General Manager on 12 Apr,2024
Dear Mary,It is wonderful to know that you had an enjoyable experience with us! We work hard to meet expectations like yours, and we’re happy to hear our comfortable accommodations hit the mark for you. Thank you for your kind review, and we hope you return soon!Warm Regards,Management Team
Dear Ginny, Thank you so much for choosing to stay with us at Holiday Inn Washington DC - Central / White House. Guest feedback is always appreciated, and we are proud to have earned your five-star review. The safety of our guests and employees is one of our top priorities, and we have taken measures to provide exceptional security for all who visit. It was a pleasure to host you, and we hope you join us again soon.Warm Regards,Management Team
6/10 Okay
Jacqueline
8 Apr,2024
Liked: Staff & service
Jacqueline
Stayed 3 nights in Apr 2024
Response from Juleen Rowe on 10 Apr,2024
Thank you
6/10 Okay
anyelibeth
7 Apr,2024
Good
anyelibeth
Stayed 1 night in Apr 2024
Response from Juleen Rowe on 8 Apr,2024
Thank you
6/10 Okay
Galen
Travelled with group
6 Apr,2024
Liked: Cleanliness
Disliked: Staff & service
House Keeping came to our room a 3 different times starting at 8:30am which was before our checkout time. As we were only staying for one night that was unnecessary and ill timed. The experience up until that point was fine. If one is to stay one night housekeeping should wait til the patrons leave.
Clean rooms, great staff and convenient restaurant downstairs. We walked to the metro and also walkable to the White House and Mall. Would come back and stay here again.
Dear Delia,Thank you for providing your review while staying with us at Holiday Inn Washington DC - Central / White House. It is delightful to hear that our staff was able to provide you with wonderful service. We hope that you will visit us again!Warm Regards,Management Team
Maid service was excellent with daily cleaning and fresh supplies.
Craig
Stayed 6 nights in Mar 2024
Response from General Manager on 29 Mar,2024
Dear Craig,Thank you! It was a pleasure to welcome you to Holiday Inn Washington DC - Central / White House. It's delightful to hear that our amazing housekeeping team helped you have such a wonderful, five-star stay. We hope we are now your "go-to" hotel for future trips to DC.Warm Regards,Management Team
Very near to Philippine Embassy. I like that it has a microwave on the room though the room a bit small fo a family.
Geraldine
Stayed 2 nights in Mar 2024
Response from General Manager on 29 Mar,2024
Dear Geraldine,Thank you for choosing Holiday Inn Washington DC - Central / White House for your stay. We're pleased you appreciated the convenience of having a microwave in your room and our proximity to the Philippine Embassy. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for another comfortable stay in the future.Warm Regards,Management Team
We love staying here. We areived late night and still get a proper service. Room is clean. Parking spot is a bit confusing for us for the first, cause the access to parking lot is really small, it has sign but really small and not reachable at night. But overall we love this hotel.
Located very close to nice restaurants. Walking distance to the White House. very quite and secure.
The bathroom sink was peeled and looked old.
Luis
Stayed 4 nights in Mar 2024
Response from General Manager on 22 Mar,2024
Dear Luis,Thank you for taking the time to leave your review. We're glad that our prime location was convenient for you and that we could provide you with a relaxing, comforting stay. Your comment regarding the sink is noted, and we will discuss this with our team as we continue to improve conditions for our guests. Please visit us again soon for another great stay.