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Expedia Guest Rating
TripAdvisor Traveller Rating
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Estudio - European Plan
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Estandar - European Plan
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
In addition to an outdoor pool and a children's pool, Elcano Hotel provides a steam room and a fitness facility. Public areas are equipped with complimentary high-speed wired and wireless Internet access. This 3.5-star property offers access to a 24-hour business center and small meeting rooms. Event facilities include conference/meeting rooms and a ballroom. This beach hotel also offers gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Complimentary parking is available on site.
Rooms
Elcano Hotel offers 180 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms feature sea views. Televisions come with cable channels and free movie channels.
Bathrooms include shower/tub combinations, makeup/shaving mirrors, and hair dryers. Guests can surf the web using the complimentary wireless high-speed Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and wake-up calls can be requested. Housekeeping is provided daily.
Room Amenities
Recreation
An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Showing 1 - 10 results (of 15) · See more Elcano Hotel reviews
out of 15 reviews
“I would go back!”
I was really happy with this hotel! The bed was typical firm for Mexico, but the room was spotless, had the most amazing veiw! ( we were on the 7th floor). Loved the fresh towels in the evening, makes total sense since you come up from the pool and/or beach in the evening and shower for the night. The location was nice and central, you could walk right out to the main strip and grab a cab or a costera bus (5 to 6 pesos depending on A/C or not) or even walk to anywhere ie. Walmart (for water bottles), starbucks, banks/ATMs, tons of great little cafes and restaurants. We did all 3. They had a super nice area on the beach roped off with chairs, palapas, and bar/restaurant service if you so desired. It was a little difficult to get a waiter on the beach the second day, not sure why. We made sure to go to the breakfast buffet one morning since the reviews I read said it was so good. And we were NOT disappointed. Everything was delicious, wonderful variety and great service. The constant selling on the beach can get annoying, wear sunglasses, some do even come through the roped area. The pool looked very nice although we just wanted to be on the beach. Based on previous reviews, I made sure to always turn my beach towels in. It was for a short trip, but we had a fantastic time!!
“Without a doubt I will Stay here again”
El Cano is a very well maintained hotel in the heart of the downtown district in Acapulco. We chose El Cano after looking at several hotels during past trips to Acapulco. For us this was the perfect Hotel. The size (160 rooms) keeps it small enough that the facilities are not overrun. You really don’t have to compete to get a nice spot around the pool or on the beach. The staff is both friendly and helpful. Due to the recent bad publicity Acapulco was way down in terms of tourists. Because of this we were able to upgrade to a penthouse suite very reasonably. The suite was beautiful townhouse style with a jaccuzzi on the second floor it has patio doors on both ends allowing the ocean breeze in all the time. The regular rooms are very nice however and would have served us well had the upgrade not been available. Avoid the rooms on the first floor as the palm trees block your view of the Bay. Many of the travelers were there on an all inclusive package that was not available on the web sites we checked. The food at the Hotel was what one would expect from an all inclusive. I would have liked to have had more meals at the hotel but the prices without being all inclusive were way to high for the quality of these amenities. I would have preferred either higher quality food and drink or lower prices. Being in the heart of downtown Acapulco one has so many choices for food and drink I actually prefer sampling other venues anyway.
“Elcano Acapulco - excellent value, great hotel”
My husband and I stayed at the Elcano Hotel during American Thanksgiving week. The timing was good because it is just prior to the high season, but with low season prices. Although the hotel is a few years old, it is very well maintained. All rooms are ocean/bay view and the standard room with king bed is very spacious with a large sitting area with a central round marbel table, two stuffed chairs and a small sofa. The balcony was large with comfortable teak chairs and table. Service was excellent. The restaraunt gives you the choice of buffet or ala carte. The ala carte menu was large and the food quality excellent. It included some really interesting dishes at a very fair price. Restaraunt service was prompt and attentive. Pool is good size with some interesting features like built-in jaccuzzis along one side and a "reflective tanning" area along the other side (essentially a wide area with a few inches of water designed to lay in. It's not a huge pool, but is the right size for the hotel. Plenty of lounge chairs. Many good places to eat within walking distance. Catch one of the many busses on the main drag for only 5 pesos and you can go anywhere (malls, old town, etc). On a very nice beach. For us, a very nice change from the huge all-inclusives... We would definitely return.
“It adequately served the purpose.”
It was my understanding that each room would have a fold out couch and that was not the case. We were told that roll-away beds were also not an option. Other than that, the service was friendly and the environment was clean and well kept. I might also mention that we ate at the hotel restaurant the first night and we were a bit shocked by the prices. For 6 of us our tab came to approx. $140. I had a bowl of soup that was over $6. The hotel entertainment was wonderful. We thoroughly enjoyed the mariachis and the evening pianist.
“Good Hotel specially traveling as family with children.”
I've stayed in this hotel several times and I continue to think it is one of the best hotels in traditional Acapulco. I found this time that the hotel is in need of a complete overhaul, it is starting to look old (the El Cano is an Old Hotel of the 60's that has been overhauled several times). Still, if you go in a family trip or as a senior citizen, it is one of the best places to stay.
“CONVENIENT LOCATION”
THE HOTEL IS OLD BUT HAS A RELATIVELY WELL CONSERVATION. THE LOCATION IS REALLY GOOD CAUSE IS NEAR THE CONCVENTION CENTER AND RESTAURANTS AND OTHER NICE PLACES. HAS A GOOD SEGMENT OF BEACH
“Old fashioned Acapulco with solid service”
Though not a perfect hotel (what hotel is?) the Elcano is still a good recommendation in Acapulco. Even the smallest rooms have ocean views, the food is good and sometimes quite good, room-service efficient, service attentive even at the busiest times. The hotel itself has a fun, retro feel, especially in the lobby. The prices, however, are a little steep.
“Excellent Location and Clean Beach”
I've been in Acapulco several times. I have friends that live there and I always stay in different places. Elcano was one of my pending spots and I could not be more satisfied. The room was clean and confortable, I had a nice ocean view(make sure to ask for the rooms at the end of the corridor, wont be dissapointed) and facilities were O.K. and well mantained. I think the best features of this place is its excellent location and clean beaches! I'm looking forward to going back soon!
“Charm of an era past”
I loved the hotel...comfortable, not pretentious, local charm that reflected another era. My only warning would be that since they don't have double paned windows, the noise at night from the partying on the beach can bring you to a point of sleep deprivation. If you want to join the parties or can sleep through anything, then it should not be a problem. The view from our balcony was spectacular. I would return.
“my hotel experience”
the hotel staff was very helpful ,room was very clean everyday,clean towels and sheets too the restaurant had a variety of food,the only problem was pigeons were everywhere and they were sneaky because if you leave your table they will eat your food.
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Showing 1 - 10 results (of 15) · See more Elcano Hotel reviews
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Ave Costera Miguel Aleman 75 Acapulco, GRO 39690 Guerrero
Nearby Points of Interest
Location Highlights
The preferred airport for Elcano Hotel is Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 15 km / 9.3 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Zona Dorada, Acapulco, Guerrero, Mexico: The Golden Zone, (Zona Dorada), is Acapulcos chief resort and party area. Here, high-rise towers provide panoramic views of the c-shaped Acapulco Bay. A stroll along La Costera (Alemán Boulevard) reveals an adult playground of bars and nightclubs. Condesa Beach reigns supreme as the trendiest hangout for singles. CICI water park is a popular attraction, as is the Convention Center.
Ave Costera Miguel Aleman 75 Acapulco, GRO 39690 Guerrero
