Front of the staff had poor customer service to give , we were misled as were not informed about airport rules due to that initial cost us 600rupees it was the driver who told us we cannot go to airport till six pm; we had to come back and book another taxi back.
There was no gesture of good will offered by Metropolehotel manager, instead he was pointing out our fault.
We do travel lot but never again with Expedia .
Regards, Mr. Amin.