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Reviews of Hotel Airlink Castle

5 out of 5
Hotel Airlink Castle
Near Cochin International Airport, Athani, Ernakulam, Aluva, Kerala

Reviews

8.0

Very good

Rating 10 - Excellent. 17 out of 54 reviews" "
Rating 8 - Good. 23 out of 54 reviews" "
Rating 6 - Okay. 10 out of 54 reviews" "
Rating 4 - Poor. 3 out of 54 reviews" "
Rating 2 - Terrible. 1 out of 54 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

chuhar singh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was ok, main road too busy busses and cars blaring horns. When lift arrives on the level makes unnecessary bell
Stayed 1 night in Feb 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2024

4/10 Poor

Nitha

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

George

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
A very good place and friendly staff
Stayed 1 night in Oct 2023

8/10 Good

Nash

Stayed 1 night in Jun 2023

8/10 Good

Mr. George Kurien

Stayed 1 night in Jun 2023

8/10 Good

Bhavesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I had booked was very nice and at the rear of the property so quiet. I would recommend this hotel which is close to the airport.
Stayed 1 night in Mar 2023

8/10 Good

Anish

Stayed 1 night in Feb 2023

10/10 Excellent

Deena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Staff in Great Hotel!
Amazingly helpful staff. Nothing too much trouble. The room was smart and comfortable.
Stayed 2 nights in Feb 2023

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good place not far from airport. Great big quiet and comfortable room. Staff were very good apart from two of the female receptionists who were quite rude.
Stayed 1 night in Feb 2023

6/10 Okay

Cyriac

Travelled with family
Beautiful roof top lounge and pool , room looks standard and clean , not up to the standards of a star hotel.
Stayed 1 night in Feb 2023

10/10 Excellent

Mathew

Stayed 1 night in Jan 2023

8/10 Good

Ajith

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Close to airport, comfortable stay for few hours. Restaurant isn't great.
Stayed 1 night in Sep 2022

10/10 Excellent

Glace

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Apr 2022
Response from FOM on 2 May,2022
We are delighted to receive your review of your wonderful stay with us. Thank you for your encouraging feedback and compliments of the hotel. Look forward to see you soon again.

8/10 Good

swapnesh

Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Food is reasonable price.
Stayed 1 night in Jul 2021

6/10 Okay

Vivek

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was ok and close to the airport. They advertise an airport shuttle, but charged me a 1000 bucks for it. It’s cheaper to get a cab and go. They wouldn’t let any guests into the room either. The room was fairly clean and comfortable.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to airport, Rooftop pool was refreshing in the heat. Not all amenities were open and the Vitality bar is apparently men only but this was not advertised or mentioned anywhere. My husband and I were hushed out of the bar with no explanation. A sign would be nice to avoid this!
Stayed 1 night in Jan 2020

8/10 Good

Avtar, Edmonton

Travelled with family and small children
Liked: Staff & service, amenities
Stayed half a day in a suite before our flight. Family of 5 so lots of room. Over priced for the star rating. Needs improvements. Bed is comfortable. A few minutes drive to the airport so your paying for that.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
worst. bad behaviour of staff. no consideration of our requests
Stayed 1 night in Jan 2020

10/10 Excellent

Aurora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was staying in this hotel only for a night as I had to catch my early morning flight. I spend few hours only but still I liked the place, it was clean and very quite. And the staff was helpful.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Power issues.
We were expected to have a short stay at this hotel (only few hours) as we needed to catch a very early AM flight. Though the quality of the hotel was decent, the hotel kept loosing power and was a serious distraction considering we needed it only for short time.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to airport which was great as we arrived late at night. Staff very helpful.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

6/10 Okay

Rajan, Cherthala, India

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The foyer, restaurant and public areas were in excellent condition. The restaurant food was superb, even though service was poor. I had to look for the waiter in the next room to get my bill. Room was a disappointment. Even though the hotel has central air conditioning, there is no thermostat in the room to adjust your comfort level. The only thing you can do is to control the speed of the ceiling fan, which turned out to be a very noisy one in my room. The bathroom had all amenities, but was extremely poorly lit. I could barely see myself in the mirror. The toilet had brown surface for much of the inside, apparently due to iron in the flush water. The shower area was well cleaned, but had a lot of residues that doesn't go away in a routine cleaning. The bathroom needed renovation.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property, friendly staff, prompt service.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff very helpful. Helped us find a car on a day when the taxi drivers were on strike and helped us find local money exchange services and phone recharge bstation
Stayed 2 nights in Aug 2018

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

10/10 Excellent

RAJASEKARAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellant Hotel especially for business travellers
it was a excellant stay and the whole hotel is well maintained. Rooms are so spacious and it is so refreshing and comfortable to stay long....

10/10 Excellent

Vasuthevan , Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superseded my expectations
It was a late night check in and I am Glad I made the choice to book into this hotel. And will be staying again prior to my departure out. Impressed with the level of cleanliness . Spotless and bed linen was clean with extremely clean bathrooms. Please keep up this great work on great room keeping as we are frequent visitors in cochin and for the first time in such a budget hotel I impressed with the level of cleanliness. Will certainly be returning next year so please keep up the excellence.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Hotel close to the airport
Food was good. Especially the breakfast had a wide range of choices. Too noisy with social events happening in the hotel. Room service was OK. Staff was quite responsive.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Loved this hotel..my father was in hospital and we had to find a hotel need by. We were very lucky to book this hotel...the staff were second to none I have traveled India and the world and these people treated us with love, kindness and understand at a very frighten time .. Thank you all This hotel was wonderful

8/10 Good

Ranganath , Hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel close to Kochi airport
Nice hospitality.

8/10 Good

Venkata Reddy, Hyderabad

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice hotel and nearer to airport
Hotel ambience hospitality is good but Staff is poor,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

SK, Kerala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean and spacious rooms
Nice hotel, clean and spacious rooms. Location is also great if you're traveling to airport or to Aluva railway station. Would return next time

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay very convenient location if you flying from kochi just few miles to airport .food was great option of two bars rooftop swimming pool

6/10 Okay

Apurba, Dubai

Liked: Cleanliness
Disliked: Property conditions & facilities
5KM from Airport
Our checkin in experience was bad since door lock was broken & to be shifted to other room after waiting for 15 mins. I had to wait for the lift for more than 5 mins due to maintenance problems. I had to call reception 4 times to confirm airport transfer for next morning.

6/10 Okay

Chris, Bath

Liked: Cleanliness, room comfort
Disliked: Staff & service
OK for an airport overnight stay.
OK hotel for an overnight airport stay, but it's not as good as the other 5 star hotels we used in India. Service was very slow, and the general condition of the school is satisfactory but not polished.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport
Very relaxing stay before heading home. Staff were very attentive and let me say till 3 pm without extra charge. Only complaint is there was no shade or umbrellas on roof top pool.

4/10 Poor

Verified traveller

Disliked: Staff & service
Horrible Customer Service!!!!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Cool place
Nice short stay

8/10 Good

Sunitha, New Jersey

Liked: Cleanliness, property conditions & facilities, room comfort
The check in was smooth and had friendly staff in the reception. The restaurant was decent but would only give 3 stars for the cuisine. They tried to charge me again for my stay and it took me almost an extra half hour to convince them that it was prepaid through hotels.com. Was able to eventually sort things out but it was a waste of time. The hotel is about 15 minutes drive from the airport.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Deep, V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel
Not far from the airport but bit further away than what my 'Internet' research suggested. Very good price. Has a bar because of its 5 star rating.

8/10 Good

sharon, vancouver

Liked: Staff & service, property conditions & facilities, room comfort
Only let down was the spa half of the printed brochure was not available or not being offered. Staff was friendly and clean hotel.

6/10 Okay

MattSimon, Dallas, Texas.

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
An OK hotel near the Kochi airport.
I was returning to USA from a quick trip to Kerala, India. My flight was departing at early morning 3:30 AM and hence I needed a hotel room to take a shower and take a nap at night before boarding the plane. This hotel is 5 KM away from the airport and hence their room rates are lower than that of the hotels closer to the airport. It served my purpose. The hotel does not have a free airport shuttle. When I requested them to arrange a Taxi for my ride to the airport at 2:00 AM in the morning, they demanded INR (Indian Rupees) 400 for the short 5 KM distance to the airport. On the previous day I paid only INR 490 for an air-conditioned taxi from the Cochin airport to the Cochin University (CUSAT) which is 20 KM away from the airport. I took that taxi ride from airport to CUSAT at early morning 2:30 AM when my flight from USA landed at Kochi. Hence the rate is adjusted for the night-time rates. I told the hotel folks that the INR 400 they are demanding is very exorbitant compared to the rate I paid on the previous day for the taxi. I later took an auto-rickshaw which is available at the main road in front of the hotel, to reach the airport at 2:00 AM. It cost only about INR 75 at night time. The hotel has a restaurant. My friend and I had Chappathi (Indian Bread), Fish Molly, and Beef Roast. I developed stomach-upset after eating the beef-roast. Does not know whether it is spoiled meat or the spice in it. I would recommend this hotel, if they arrange free airport transfers.

4/10 Poor

Mariko

Travelled with family
Disliked: Amenities
シャワーがお湯になるのが5分もかかり不便。排水もなかなか流れない為シャワールームの外にまで水が溢れてしまい大変でした。
Stayed 1 night in Feb 2024

10/10 Excellent

Emma Julie Reyes

Stayed 1 night in Feb 2024