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Reviews of Taj Swarna

5 out of 5
Taj Swarna
Plot No. C-3, Opposite Basant Avenue, Outer Circular Road, Amritsar, Punjab

Reviews

9.0

Wonderful

Rating 10 - Excellent. 148 out of 219 reviews" "
Rating 8 - Good. 39 out of 219 reviews" "
Rating 6 - Okay. 14 out of 219 reviews" "
Rating 4 - Poor. 9 out of 219 reviews" "
Rating 2 - Terrible. 9 out of 219 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nishtha

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay at taj Swarna. Everything was top notch. Food was excellent
Stayed 2 nights in Apr 2024

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and courteous staff as well as the rooms are great
Stayed 1 night in Apr 2024

10/10 Excellent

Sumit

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 3 nights in Apr 2024

6/10 Okay

Navjot

Stayed 2 nights in Apr 2024

10/10 Excellent

Sohil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service
Stayed 2 nights in Apr 2024

10/10 Excellent

Jatinder

Excellent property!!
Stayed 2 nights in Mar 2024

6/10 Okay

Sanjay

Liked: Cleanliness, amenities, property conditions & facilities
The property is clean and well maintained. Great food especially the breakfast buffet. Staff was ok room service was efficient. Other were not as efficient. We were told we had a hotel dropoff with our club room. Asked the staff to make sure it was arranged. Two members said was and when it was time to go ot was not. At check in we were told a 1pm check-out was fine again the day of departure they said it was not.
Stayed 2 nights in Mar 2024

10/10 Excellent

MELVIN

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service from all departments, I would definitely recommend this hotel for stay in Amritsar to enjoy the surroundings; golden temple, airport, shopping mall etc.
Stayed 3 nights in Mar 2024

10/10 Excellent

Inderpal

Travelled with partner
Very professional staff and nice rooms
Stayed 2 nights in Mar 2024

4/10 Poor

Neeraj

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Poorly managed and run hotel. Rooms are poorly stocked. Faulty/ used items not repaired and replaced. This hotel at best is 4 star and would not recommend it as a 5 star hotel.
Stayed 2 nights in Feb 2024

8/10 Good

Karun

Liked: Staff & service, amenities, property conditions & facilities
I’ve stayed at the Taj in the summer and it was absolutely fantastic however this time I found it was lacking. The room wasn’t clean, sheet was stained , shower doors dirty and lots of dust on top of all areas. I found even the staff was a little lacking this time. I don’t usually write reviews but I do really love this Hotel and I hope they improve on these areas and get back to a world class hotel it can be.
Stayed 1 night in Mar 2024

10/10 Excellent

Janardhana Sai, Ashburn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property.
Stayed 3 nights in Feb 2024

10/10 Excellent

Pooja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Satwinder

Stayed 1 night in Feb 2024

10/10 Excellent

Rajdeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Makhan

Liked: Cleanliness

10/10 Excellent

Kulvinder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We would highly recommend this hotel - modern, clean, polite and attentive staff. We would particularly like to commend the restaurant staff - food was varied and delicious, the staff customised food for us at times and were incredibly attentive. We really enjoyed our stay.
Stayed 4 nights in Dec 2023

10/10 Excellent

sunil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality is Superb! Appreciate the entire staff and Manager Rahul making our stay wonderful!! Best Hotel in Amritsar - Our choice every year we visit!!
Stayed 1 night in Dec 2023

10/10 Excellent

Ankush

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Simran and barinder

Liked: Staff & service, amenities, property conditions & facilities
We stayed 3 nights at Taj Amritsar and had an amazing time there. The most important part that made our stay pleasant was the staff, starting with doorman, reception, housekeeping and dining staff all made sure we had a hassle free stay. Special shout to duty manager Khuswant Singh, chef Ajay,Mukhtiar, Amandeep in dining. Gurinder Singh in housekeeping going above and beyond everyday. The property is clean and beautiful, the rooms are overall clean but can use some more detailed cleaning. Buffet breakfast can improve with more continental options and desert section. Kid friendly meals would help tremendously. Rooms should have smart TV in this day and age that's almost necessary! These are just some suggestions, nonetheless we enjoyed our stay and would stay here again!
Stayed 3 nights in Dec 2023

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Very courteous staff. Lots of good options in the selection of breakfast. Overall very comfortable stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Ajaypal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property Courteous & helpful staff
Stayed 1 night in Oct 2023

10/10 Excellent

Paramveer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and classy hotel
Excellent hotel with classy decor and amenities. Breakfast buffet also very good.
Stayed 2 nights in Oct 2023

10/10 Excellent

an

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service. A high security VIP was also at the hotel at the time of our stay and additional restrictions were placed on the hotel. But the staff went above and beyond to ensure that none of the guests were inconvenienced and provided excellent service. I was able to make all arrangements for our stay over email well in advance of our arrival. Airport pickup/dropoff and arrangements to tour the city all went to plan and without a hitch. Taj is flag bearer of excellent service and Taj Swarna has more than lived up to that reputation.
Stayed 2 nights in Oct 2023

6/10 Okay

Vick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was great except for the beds. It was one of the worst beds I’ve slept on and gave both my wife and I back pain. Kind of ruined the experience since we left both with back pain.
Stayed 1 night in Oct 2023

4/10 Poor

Dhruv

Travelled with partner
Staff most ordinary and least helpful Have stayed over 35 years in about 50 Taj properties all over the world This was worse in practically every aspect - indifferent staff , attitude below average and least concerned staff This hotel and staff is damaging the Taj Brand and am going to give this feedback to both Top Hotel Management and your Taj Board
Stayed 1 night in Oct 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful and the staff are amazing!
Stayed 1 night in Sep 2023

10/10 Excellent

Naman

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jaz

Stayed 1 night in Sep 2023

10/10 Excellent

Kantubhai

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited from Boston and stayed for one week at Taj Amritsar. The stay at the Taj Amritsar was fantastic. We were met with extremely polite and resourceful staff. They made us feel extremely welcome and always were ready to help at every instance. Included in our stay was daily complimentary breakfast at the buffet which had everything from American dishes to local street food. I can’t stress enough how amazing the staff and hotel was. The room was a deluxe king room that made us feel right at home. Included in the room was a very spacious bathroom, that was replenished daily with razors to shampoo. This is without a doubt one of the best places to stay in Amritsar! Also it’s close to the airport for an easy departure back home!
Stayed 8 nights in Aug 2023

10/10 Excellent

Karun

Stayed 1 night in Aug 2023

8/10 Good

Harmeet singh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is nice , but air conditioning in rooms is an issue
Stayed 1 night in Aug 2023

8/10 Good

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Overall wonderful experience. Would have been nice if I was told about some of the facilities and shown where they are at check in. The buttons for the lights were super sticky & shower head was broken, wasn’t a big deal because I used the overhead one but still would have been nice to have that working.
Stayed 2 nights in Jul 2023

8/10 Good

Deeya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Gil

Very clean, great staff, good food
Stayed 2 nights in Jul 2023

6/10 Okay

Deepika

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Staff wasn’t very active or quick in responding to request. Overall the service was very slow.
Stayed 2 nights in Jun 2023

8/10 Good

jaskarn

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2023

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is great. The hotel is aging and can use better maintenance. The surrounding area is dirty
Stayed 1 night in Jun 2023

8/10 Good

Ajay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Sandhya

Travelled with family
Liked: Staff & service
I checked in and my room wasnt ready upon arrival. One room was ready aprox an hr and a half after arrival and the other wasn't ready till 3 hours after arrival. Room was nice and staff was nice as well. Lobby in the bathroom needs to be up-kept more often as it was dirty. Breakfast had a lot of options and dinner was excellent although it took a while for the food to come.
Stayed 1 night in Jun 2023

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a warm and relaxed stay
Stayed 2 nights in Jun 2023

10/10 Excellent

Sandeep

Liked: Staff & service, property conditions & facilities
Very helpful staff; good buffet and restaurant being open 24 hours is a bonus.
Stayed 2 nights in Jun 2023

10/10 Excellent

pawan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean place with great service
Stayed 2 nights in May 2023

10/10 Excellent

G S

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice hotel
Absolutely amazing hotel Fantastic service Stayed here with family whilst visiting Amritsar
Stayed 3 nights in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience (special thanks to Prabhjot, Rhythm, the workers at club lounge). My mother and i stayed 2 nights and realky enjoyed our stay. The location was great (walking distance to mall), the food id was brilliant. Would definitely stay again
Stayed 2 nights in May 2023

8/10 Good

Rahul

Business traveller
Liked: Cleanliness
Mixed feelings
Stay was really good and have to say the staff was impressive specially mukhtar and rishi at breakfast. Only issue I felt compared to other taj property I have stated is the personal touch when checking in and the room just seemed so basic no personal arrival gift or cookies or personalized card etc. disappointing to say least Also the guy who took my luggage to the room deserves a special thanks though
Stayed 2 nights in May 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

6/10 Okay

Tatiana

Travelled with group
Liked: Cleanliness, staff & service, amenities
I was surprised at the inconsistencies for such a high-star hotel. I received a complimentary gift, but my traveling partner did not. You had to pay for high-speed internet which is a surprise. The room was nice and very clean. The staff incredibly kind and helpful.
Stayed 2 nights in Apr 2023

10/10 Excellent

KISHORE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Stayed 1 night in Apr 2023