Mountain view

Reviews of Riverview Hotel

3 out of 5
Riverview Hotel
No. 97, Lot G-2, Jalan Kiara 2, Riverview Hotel & Business Centre, Bahau, Negeri Sembilan

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 31 reviews" "
Rating 8 - Good. 10 out of 31 reviews" "
Rating 6 - Okay. 5 out of 31 reviews" "
Rating 4 - Poor. 2 out of 31 reviews" "
Rating 2 - Terrible. 4 out of 31 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

7.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Molisa

Stayed 1 night in Nov 2023

10/10 Excellent

Adzmin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2023

10/10 Excellent

Adzmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2023

8/10 Good

Adzmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
like all the way
Stayed 1 night in Jul 2023

6/10 Okay

Lingkesh

Travelled with family
Facilities should be equally good as the price.
Stayed 1 night in Apr 2023

4/10 Poor

Ghayatthry

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The place was not clean and it was too noisy
Stayed 1 night in Feb 2022

6/10 Okay

LOW KIM

Stayed 1 night in Jan 2022

10/10 Excellent

Baiti

Stayed 1 night in Jan 2022

2/10 Terrible

RAZINA

Stayed 2 nights in Oct 2021

8/10 Good

Jean Pierre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Amazing room for a family. Have a pool for the kids
Stayed 4 nights in Apr 2021

10/10 Excellent

Tan

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Hotel accommodation is good
Stayed 1 night in Feb 2020
Response from Riverview Hotel on 18 Mar,2020
Thanks for your rating and feedback.

6/10 Okay

Verified traveller

Travelled with family and small children
Bad condition
Stayed 1 night in Feb 2020
Response from Riverview Hotel on 17 Feb,2020
Hi Guest, Sorry that you had a bad experience during your stay. We will further improve on the condition of the room.

8/10 Good

Tuck Choong

Liked: Cleanliness, staff & service, property conditions & facilities
Good, but can be better!
As expected, decent rate for family one night stay. Its a but noisy within the room area as the sound proofing is quite bad but room is spacious and over all OK! Would be better if breakfast is available :)
Stayed 1 night in Aug 2019
Response from Riverview Hotel on 2 Sept,2019
Thanks for rating us and stay with us. We appreciate your review for us to further improve.

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019
Response from Riverview Hotel on 2 Sept,2019
Thanks for the rating on us and stay with us. We hope to see you again.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Riverview Hotel on 6 Jun,2019
Dear Guest. Thank you for your review and for choosing our hotel. We appreciate your positive feedback about our hotel. If you’re traveling to our area again soon, don’t hesitate to call us. We are looking forward to having you again as a guest in our hotel.

10/10 Excellent

nurzatul iylia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and comfortable place for overnight
Stayed 1 night in Apr 2019
Response from Riverview Hotel on 1 May,2019
Thank you for staying with us. We appreciate your review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Riverview Hotel on 11 Apr,2019
Dear Guest. Thank you for your review and for choosing our hotel. We appreciate your positive feedback about our hotel. If you’re traveling to our area again soon, don’t hesitate to call us. We are looking forward to having you again as a guest in our hotel.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The management wanted to allocate a standard room with only a queen size bed for us, we were very upset as we had paid for extra bed through Expedia, due to the dispute, we had quite a long argument with the hotel management .Finally, the management agreed to arrange an extra bed for us.Very disappointing with the hotel management
Stayed 1 night in Mar 2019
Response from Riverview Hotel on 1 May,2019
We were sorry that you were unhappy. We will further improve on the issue that you experience.

4/10 Poor

Verified traveller

Travelled with family and small children
Room-nice & clean Toilet-One of the shower not functioning, got to wait half a day to get the plumber to come. Housekeeping-request to tidy up room on the second day, housekeeping did not come at all until we check out even we had call to remind 3 times. Overall-
Stayed 2 nights in Mar 2019
Response from Riverview Hotel on 11 Apr,2019
Hi guest, we are sorry for the arrangement. We hope we can serve u better in future. Thanks for staying with us.

8/10 Good

kok soon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Riverview Hotel on 26 Mar,2019
Hi Guest, thanks for the comment and suggestion. We hope to see u soon and stay with us again for your next trip.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
No fridge in the room.
Stayed 1 night in Feb 2019
Response from Riverview Hotel on 26 Mar,2019
Hi Guest, thanks for the comment and suggestion. We hope to see u soon and stay with us again for your next trip.

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
My room face swimming poor, very noise.
Stayed 1 night in Feb 2019
Response from Riverview Hotel on 15 Feb,2019
Hi guest, we are sorry for the arrangement. We hope we can serve u better in future. Thanks for staying with us.

2/10 Terrible

LIH

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room arrangement is terrible, we move out from the hotel due to poor cleanliness.
Stayed 1 night in Feb 2019
Response from Riverview Hotel on 15 Feb,2019
Hi guest, we are sorry for the arrangement. We hope that in future we can serve u better. Thanks.

8/10 Good

AN

Liked: Cleanliness, staff & service, room comfort
The room was nice and spacious but the facilities can be improved such as adding mini refrigerator etc
Stayed 1 night in Jan 2019
Response from Riverview Hotel on 15 Feb,2019
Hi Guest, thanks for the comment and suggestion. We hope to see u soon and stay with us again for your next trip.

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2019
Response from Riverview Hotel on 15 Jan,2019
Thanks for your review.

10/10 Excellent

Nur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very recommended
Stayed 1 night in Nov 2018
Response from Riverview Hotel on 2 Dec,2018
Dear Guest. Thank you for your review and for choosing our hotel. We appreciate your positive feedback about our hotel. If you’re traveling to our area again soon, don’t hesitate to call us. We are looking forward to having you again as a guest in our hotel.

8/10 Good

RedBlueRabbit, Kedah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom is a bit weird, bcoz there is a glass in the middle of the wall which u can see people inside taking a bath. Very unpleasant.
Stayed 1 night in Nov 2018
Response from Riverview Hotel on 27 Nov,2018
Thanks for your review. We will further improve it.

10/10 Excellent

Norhafiza

Stayed 1 night in Dec 2023

10/10 Excellent

Norhafiz

Stayed 1 night in Dec 2023

8/10 Good

Ming

Business traveller
Liked: Staff & service
Stayed 1 night in Dec 2019
Response from Riverview Hotel on 17 Feb,2020
Hi Ming, Thanks for your good feedback.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jun 2019
Response from Riverview Hotel on 9 Jun,2019
We were sorry that you were unhappy. You may share with us a more specific review so that we could further improve on the issue that you experience. Thanks for your review.