7 North Dongsanhuan Road, Chaoyang District, Beijing, Beijing
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear guest, thank you for choosing to stay at The Westin Beijing Chaoyang and for sharing your experience with us! We are very glad to hear that you had a wonderful time at the hotel. Some of the hotel's guest rooms offer magnificent views of the Beijing CBD, and the fitness center on the fifth floor features an 800 square meter swimming pool, a fantastic space designed to bring you a unique fitness experience! We look forward to your next return!
Excellent condition very close to subway and shipping dented . The only thing I dib’t like is no coffee maker and coffee and tea supply in the room. That doesn’t like 5 star hotel service at least in US .
what I didn’t like is that there were no wine glasses in the room.
Verified traveller
Stayed 2 nights in Oct 2019
Response from Ken Liu on 24 Oct,2019
Dear Guest,
Thank you for choosing The Westin Beijing Chaoyang.
We are glad to know that you are satisfied with your recent stay. The wine glasses are in the mini-bar closet, but if you need any additional ones, you could always call our Service Express, and we are more than happy to help. Your experience is very important to us, and we strive to improve and provide convenient travel experiences for all guests.
We look forward to welcoming you back for a renewed experience.
Be Well! Be Westin!
Ken Liu
Resident Manager
The Westin Beijing Chaoyang
Very nice and clean 5 star hotel with a great price compared to the US. The fitness center and pool are state of the art. Also the breakfast buffet covers any taste from Asian, US to European. The only two very minor issue I had was that I was not able to get credit on my Marriot rewards account since I did not book the hotel via a phone app. Also when I wanted to sit next to the window during breakfast I was told that I can‘t and that people are not seated there. I was placed in corner. 5 min later all of the window tables were taken by other guests.
Verified traveller
Stayed 2 nights in May 2019
Response from David Ness on 29 May,2019
Dear Guest,
Thank you for choosing The Westin Beijing Chaoyang and sharing your stay experience via Expedia.
We are glad to learn that you are satisfied with our hotel cleanliness, reasonable pricing, stunning WestinWORKOUT® and the variety of breakfast offerings. Please accept our sincere apologies regarding the areas in which we could improve. Your comment is highly important to us. Our team will look into it and try our best to improve. You could also get more details about earning points from marriottbonvoy.com.
We look forward to welcoming you back for a pleasant stay next time.
Be Well! Be Westin!
David Ness
General Manager
The Westin Beijing Chaoyang
Amazing hotel with great views. Lufthansa shopping center and subway just beside.
Jari
Stayed 3 nights in Apr 2019
Response from David Ness on 20 May,2019
Dear Jari,
Thank you for choosing The Westin Beijing Chaoyang and sharing your stay experience via Hotels.com.
We are glad to hear that you had a great stay and were satisfied with our room view, as well as, our convenient location. Your recognition is very valuable to us, and we strive to provide convenient and comfortable travel experiences for all guests.
Looking forward to welcoming you back for another memorable Westin experience in near future.
Be Well! Be Westin!
David Ness
General Manager
The Westin Beijing Chaoyang
Great environment and facility! With great convenience!
Verified traveller
Stayed 1 night in May 2019
Response from David Ness on 20 May,2019
Dear Guest,
Thank you for staying with us and sharing your feedback via Hotels.com.
We are excited to learn that you had an enjoyable stay with us, and you were satisfied with our hotel environment, facilities and convenient location. Your encouraging feedback is very important for us, and we really appreciate it.
We look forward to welcoming you back for another delightful stay.
Be Well! Be Westin!
David Ness
General Manager
The Westin Beijing Chaoyang
Dear Shaoyuen,
Thank you for staying with us and sharing your feedback via Hotels.com.
We are excited to learn that our convenient location suited you well. Your recognition was truly appreciated and could inspire us even more.
Looking forward to welcoming you back in the near future to explore more.
Be Well! Be Westin!
David Ness
General Manager
The Westin Beijing Chaoyang
Located just around the corner from underground metro. Convenient to get to many places.
Verified traveller
Stayed 3 nights in Apr 2019
Response from David Ness on 6 May,2019
Dear Guest,
Thank you for choosing The Westin Beijing Chaoyang and sharing your stay experience with us via Hotels.com.
We are really excited to learn that you were satisfied with our location. I will personally share your comments with our team, and we strive to provide the convenient and comfortable travel experiences for all guests.
We look forward to welcoming you back for another enjoyable stay soon.
Be Well! Be Westin!
David Ness
General Manager
The Westin Beijing Chaoyang
Loved our Westin stay. Spacious and well equipped room. Comfortable bed. Lovely staff. Very good breakfast.
Marie
Stayed 1 night in Feb 2019
Response from Rem on 26 Mar,2019
Dear Marie,
Thank you for choosing The Westin Beijing Chaoyang.
We are excitied to hear that you are satisfied with the stay experience, especially our lovely staff, the heavenly bed with 10 layers of comfort, our spacious room and the breakfast. We strive to provide convenient and comfortable travel experiences for all guests.
Looking forward to welcoming you back in the near future to explore more.
Dear Shing Kit Sanki,
Thank you for choosing The Westin Beijing Chaoyang.
We are excited to learn that you are satisfied with our hotel. Your prompt feedback is very important for us, and we really appreciate it. We strive to provide the convenient and comfortable travel experiences for all guests.
Looking forward to welcoming you back in the near future to explore more.
Be Well! Be Westin!
David Ness
General Manager
The Westin Beijing Chaoyang
Best hotel in Beijing! Great service, room and amentites.
Huifang Serene
Stayed 2 nights in Dec 2018
Response from David Ness on 24 Dec,2018
Dear Huifang Serene,
Thank you for choosing The Westin Beijing Chaoyang.
We are very excited to hear that you had a great stay with us and you were satisfied with our hotel, service, room and amenities. Your compliments are truly appreciated, and I will share your encouraging comment with the team to inspire them even more.
Looking forward to welcoming you back for another memorable Westin experience in near future.
Be Well! Be Westin!
David Ness
General Manager
The Westin Beijing Chaoyang
Forgot my Apple charger in the room ( on the bedside desk). But when I called back hotel, they said that they did not see it.
Verified traveller
Stayed 3 nights in Mar 2018
Response from David Ness on 19 Dec,2018
Dear Guest,
Thank you for staying with us. Our team tried again to look for the charger, but nothing was found.
Once again, thank you for your understanding.
Be Well! Be Westin!
David Ness
General Manager
The Westin Beijing Chaoyang
10/10 Excellent
Verified traveller
28 Nov,2018
Great service!
Verified traveller
Stayed 1 night in Nov 2018
Response from David Ness on 28 Nov,2018
Dear Guest,
Thank you for choosing The Westin Beijing Chaoyang.
We are glad to know that you are satisfied with our service, and we strive to provide the convenient and comfortable travel experiences for all guests.
We look forward to welcoming you back for another delightful experience in near future.
Be Well! Be Westin!
David Ness
General Manager
The Westin Beijing Chaoyang
Dear Guest,
Thank you for choosing The Westin Beijing Chaoyang.
We are glad to know that you are satisfied with our facility, and we strive to provide the convenient and comfortable travel experiences for all guests.
We look forward to welcoming you back for another delightful experience in near future.
Be Well! Be Westin!
David Ness
General Manager
The Westin Beijing Chaoyang
It was great but food and fruit don’t seem too fresh.
Jennifer
Stayed 3 nights in Oct 2018
Response from David Ness on 12 Nov,2018
Dear Guest,
Thank you for staying with us.
Please accept our sincere apologies regarding the unpleasant experience you had during your stay. We have already addressed the issue with relevant departments and will certainly try our best to take actions for improvements.
We look forward to welcoming you back soon.
Be Well! Be Westin!
David Ness
General Manager
The Westin Beijing Chaoyang
Excellent WiFi (which is not always guaranteed in Beijing). Great location - lots of local conveniences and transport connections. Well appointed interiors. Helpful and efficient staff. Would be happy to stay again.
Daniel
Stayed 7 nights in Oct 2018
Response from David Ness on 2 Nov,2018
Dear Guest,
Thank you for choosing The Westin Beijing Chaoyang and sharing your stay experience with us via Expedia.
We are really excited to learn that you are satisfied with our Wi-Fi and staff service. We also appreciate your mentioning about our location, which was easy for both business guests and leisure guests. Your encouraging comment is highly valuable to us, and we strive to provide distinct and personalized experiences for guests .
We look forward to welcoming you back.
Be Well! Be Westin!
David Ness
General Manager
The Westin Beijing Chaoyang
The rooms were immaculate every day. Housekeeping provided 3 to 4 bottles of fresh bottled water every day which was greatly appreciated. Everyone in the hotel was friendly and smiled making us feel welcome to their country of China.
Verified traveller
Stayed 6 nights in Oct 2018
Response from David Ness on 2 Nov,2018
Dear Guest,
Thank you for staying with us and sharing your experience via Expedia.
We are glad to hear that you are satisfied with our considerate service and friendly attitude. Your recognition is important to us, and we strive to provide the convenient and comfortable travel experiences for guests.
We look forward to welcoming you back.
Be Well! Be Westin!
David Ness
General Manager
The Westin Beijing Chaoyang
Everyone was very helpful. The room was nice and clean and had a pleasant view.
Meghan
Stayed 1 night in Aug 2018
Response from David Ness on 25 Oct,2018
Dear Guest,
Thank you for choosing The Westin Beijing Chaoyang and sharing your stay experience with us via Expedia.
We are really excited to learn that you are satisfied with our room and location. Your encouraging comment is highly valuable to us, and we strive to provide the convenient and comfortable travel experiences for guests .
We look forward to welcoming you back.
Be Well! Be Westin!
David Ness
General Manager
The Westin Beijing Chaoyang
The Hotel is based at central location, enabled me to do business meeting with many clients and offered different cuisines i.e. Japanese, Chinese and Western. In addition to the 34th floor business lounge. Fantastic staff, clean and great choice if Beijing is the destination