Aston Street, Aston University Campus, Birmingham, England
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team
Really convenient for the centre of town - staff were lovely, even in the middle of the night. Quiet and clean.
Tai
Stayed 1 night in Apr 2024
Response from Ben on 30 Apr,2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team
Everything great apart from hard mattress and pillows
Bethan
Stayed 2 nights in Apr 2024
Response from Ben on 29 Apr,2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.Were glad you have found your stay comfortable and good value for money. Naturally we are disappointed to learn that you were dissatisfied with elements of your stayWe hope to welcome you back soon again. Best wishes, Conference Aston Team
The staff were really friendly and informative. The facilities were great and it was all very clean. I had a great stay other than the bed was rock hard. I can sleep anywhere but this bed was so uncomfortable I ended up sleeping on top of the duvet to add some softness to it as it started to hurt my body. Everything else was great apart from that
Alex
Stayed 1 night in Apr 2024
Response from Ben on 27 Apr,2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.Were glad you have found your stay comfortable and good value for money. Naturally we are disappointed to learn that you were dissatisfied with elements of your stay. if you had informed us during your stay we would've been able to either sort the issue or move you to another room in the hotel We hope to welcome you back soon again. Best wishes, Conference Aston Team
Great location, only 15/20 mins from the Bullring, and fantastic value for money
Marie
Stayed 1 night in Apr 2024
Response from Ben on 15 Apr,2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team
10/10 Excellent
Ange Samuelle
Travelled with partner
7 Apr,2024
Liked: Cleanliness, staff & service
Hotel is in a good location with paid street parking (free on weekends & bank hol) Staff are really friendly and for a small charge they even posted me an item I’d forgotten in the room. Although the pool was out of service during my stay, I’d come here again and would recommend to others.
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team
Great location, easily walkable to the centre. Lots of good food places nearby. Great size room and all the basic facilities.
Vishal
Stayed 1 night in Jan 2024
Response from Ben on 5 Apr,2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston TeamThank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team
8/10 Good
Matt
1 Apr,2024
Liked: Cleanliness, staff & service
Great staff great location, parking good pre paid.
Only down side toilet wouldn’t flush. Did report on checking out.
Matt
Stayed 2 nights in Mar 2024
Response from Ben on 5 Apr,2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team
Liked: staff were wonderful, the hotel was very clean, the areas around the hotel seemed safe, breakfast was great, bed was comfortable.
Only negative was poor sound insulation in the room. I was unfortunate to have noisy people in the adjacent room and I could hear them talking throughout the night.
Justin
Stayed 1 night in Mar 2024
Response from Ben on 3 Apr,2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.I am sorry that you experienced noise during your stay. We are a busy city centre venue and whilst we do everything we can to mitigate the noise from other guests we do accept that on occasions this can happen. I can assure you that if you had reported the issue during your stay then we would have attended to the situation immediately. We do not tolerate in any way guests disturbing the experience for other residents and the quests would have been asked adopt more considerate behaviourWe hope to welcome you back soon again. Best wishes, Conference Aston Team
10/10 Excellent
Yang
29 Mar,2024
Yang
Stayed 2 nights in Mar 2024
Response from Ben on 27 Apr,2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team
Lovely place upgraded room nice breakfast close to centre
Victoria Louise
Stayed 1 night in Mar 2024
Response from Ben on 22 Mar,2024
Dear Victoria Louise,Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team
Dear Guest, Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are so sorry you experienced a lot of disruption during your stay due to the disturbance from other guests on the floor you were staying on. We understand that sort of behaviour is not acceptable especially when it is disrupting other guests within the hotel.Our team go above and beyond to ensure these sort of issues don’t happen and if they do they are dealt with immediately.
Dear Robert, Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team
6/10 Okay
Jack
13 Mar,2024
Liked: Cleanliness, staff & service
Jack
Stayed 1 night in Mar 2024
Response from Ben on 10 Apr,2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've enjoyed your stay and hope to welcome you back soon again.Best wishes, Conference Aston Team
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team
Dear Philip, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
Response from Conference Aston Team on 26 Feb,2024
Dear Amber , Thank you for taking time to leave us a review, it has been lovely to read such positive feedback, following your visit to Conference Aston.We are glad to hear you have found your stay comfortable and good value for money. Our team strives to give all our guests an exceptional experience, so reading feedback like this really puts a smile on our faces, I will ensure the team receive your kind words.We hope to welcome you back again on your next visit to Birmingham!Best wishes,
Great staff service, easy to get to and the room was clean
Michael
Stayed 1 night in Feb 2024
Response from Conference Aston Team on 18 Feb,2024
Dear Michael , Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
Response from Conference Aston Team on 18 Feb,2024
Dear Katijah , Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
Great stay again and handy to walk into the centre of Birmingham.
MOIRA
Stayed 1 night in Feb 2024
Response from Conference Aston Team on 16 Feb,2024
Dear Moira, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,Conference Aston Team
Response from Conference Aston Team on 16 Feb,2024
Dear Sherrie, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
4/10 Poor
Haydar
12 Feb,2024
Disliked: Staff & service
Haydar
Stayed 1 night in Feb 2024
Response from Conference Aston Team on 16 Feb,2024
Dear Haydar, Thank you for taking time to leave us a review,, following your visit to Conference Aston.Naturally we are disappointed to learn that you were dissatisfied with elements of your stay and we are open to hear more bout your experience.We hope this does not hinder your views on returning and we hope to welcome you back in the near future.Best wishes,
Response from Conference Aston Team on 11 Feb,2024
Dear Tilak, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
Response from Conference Aston Team on 12 Feb,2024
Dear Oneil, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
Dear Gwyn, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
Response from Conference Aston Team on 31 Jan,2024
Dear Harshit, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
6/10 Okay
Rebecca
30 Jan,2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Rebecca
Stayed 1 night in Jan 2024
Response from Conference Aston Team on 31 Jan,2024
Dear Rebecca, Thank you for taking time to leave us a review. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
We had a very comfortable stay. The staff were very helpful when we had a problem with the lighting in our room & they quickly found us an alternative room.
Our main issue was that breakfast didn't start until 8am & I had to be at Millenium Point for an event at 7am on Saturday morning. Breakfast on Sunday was lovely.
Overall a good experience.
CE
Stayed 2 nights in Jan 2024
Response from Conference Aston Team on 30 Jan,2024
Dear CE, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
Response from Conference Aston Team on 30 Jan,2024
Dear Sandra, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
Really good and affordable hotel. I needed an accessible room, they provided one. They had very lovely staff who helped me with my luggage and escorted me to my room to ensure I settled in okay. It all made the stay better. Thank you.
Verified traveller
Stayed 1 night in Jan 2024
Response from Conference Aston Team on 30 Jan,2024
Dear Guest, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
It was ok - Apart from brown marks on the towel - See pic - Shampoo wasn't working - extractor fan in the bathroom wasn't working - wifi was going in and out - And the smell in the bathroom was putrid - The drains clearly need seeing to - I want a refund.
G
Stayed 1 night in Jan 2024
Response from Guest Services Manager on 1 Feb,2024
Dear Gary,Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.Firstly, I would like to extend my apologies. I am always grateful for feedback, but I am equally very concerned to hear that the quality of cleanliness was not to our usual high standards. We have taken immediate steps to rectify the issues and have implemented additional training for our housekeeping team to prevent a recurrence of such incidents in the future. Upon receiving your feedback about the issues, we investigated the matter thoroughly.We understand that this situation could have been resolved promptly had we been made aware of it during your stay. Unfortunately, as we were not notified at the time, we were unable to address the matter on-site.In recognition of the inconvenience you experienced, we would like to extend to you a gesture of goodwill. Thank you for your understanding, and we hope to have the opportunity to welcome you back for a more enjoyable stay.Best wishes,
Amazing service by staff. Excellent receptionist as she swapped our room from double to king with seating area as we have our kid with us. Other staff also were amazing. Overall highly recommend this place. Thank you for excellent service guys
Sanjoy
Stayed 1 night in Jan 2024
Response from Conference Aston Team on 23 Jan,2024
Dear Sanjoy, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback, following your visit to Conference Aston.We are glad to hear you have found your stay comfortable and good value for money. Our team strives to give all our guests an exceptional experience, so reading feedback like this really puts a smile on our faces, I will ensure the team receive your kind words.We hope to welcome you back again on your next visit to Birmingham!Best wishes,
Response from Conference Aston Team on 23 Jan,2024
Dear Dean, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
Response from Conference Aston Team on 15 Jan,2024
Dear Arnie, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
8/10 Good
Kostiantin
14 Jan,2024
Liked: Cleanliness
Very central, greatly priced, clean place
Great for a weekend stopover.
Very reasonably priced, very central with many facilities available.
Kostiantin
Stayed 1 night in Jan 2024
Response from Conference Aston Team on 14 Jan,2024
Dear Kostiantin, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
Response from Conference Aston Team on 11 Feb,2024
Dear Mahran, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
8/10 Good
Paul
22 Dec,2023
Paul
Stayed 1 night in Dec 2023
Response from Conference Aston Team on 7 Jan,2024
Dear Paul, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
Not much hanging room or hooks on doors, dark room even with all lights on. Poor pressure on shower. Dining square table top kept tipping with the slightest weight on it but noticed it was removed later. Pleasant staff helpful, beautiful place & good parking. Convenient would stay again regardless of the few faults.
Alan
Stayed 2 nights in Dec 2023
Response from Conference Aston Team on 7 Jan,2024
Dear Alan, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise as well as to see if we can improve the points you have risen.We hope to welcome you back again on your next visit to Birmingham!Best wishes,
10/10 Excellent
Jane
20 Dec,2023
Jane
Stayed 1 night in Dec 2023
Response from Conference Aston Team on 7 Jan,2024
Dear Jane, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
Chose this hotel as a 15 min walk from the station and centre. Comfortable, clean room and bathroom with a very comfortable bed. Vegan friendly as provided vegan breakfast inc oat milk, so was happy
Marina
Stayed 1 night in Dec 2023
Response from Conference Aston Team on 7 Jan,2024
Dear Marina, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
Great hotel just outside main centre of town. 5 minute walk to Children's Hospital. 10 minute walk to Bullring. Great location.
Lovely room. Said single room but bed bigger than a single (but not double). Ideal for a solo traveller. Decent shower.
Only problem was I got woken up at about 3am by glass being poured into a recycling/bin truck. Possibly by a nearby pub?
Otherwise great stay and would use again.
Katie
Stayed 1 night in Dec 2023
Response from Conference Aston Team on 7 Jan,2024
Dear Katie, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
Response from Conference Aston Team on 19 Dec,2023
Dear Guest, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
Response from Conference Aston Team on 17 Dec,2023
Dear Aston, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
Response from Conference Aston Team on 16 Dec,2023
Dear Jagit, Thank you for taking time to leave us a review, following your visit to Conference Aston.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,Conference Aston Team
Massively overpriced for a budget hotel experience
I checked in and the reception desk clerk was OK. The hotel felt tired and dated. The room itself was OK, but the mattress was completely knackered. The lock on the door didn't work, which was far from ideal. The shower worked, but I can't say any more than that :(
Verified traveller
Stayed 1 night in Dec 2023
Response from Conference Aston Team on 16 Dec,2023
Dear Guest, Thank you for taking time to leave us a review, following your visit to Conference Aston.Naturally we are disappointed to learn that you were dissatisfied with elements of your stay .We hope this does not hinder your views on returning and we hope to welcome you back in the near future.Best wishes,
10/10 Excellent
Colin
15 Dec,2023
Colin
Stayed 1 night in Dec 2023
Response from Conference Aston Team on 16 Dec,2023
Dear Colin, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
8/10 Good
Yassin
Travelled with group
11 Dec,2023
Liked: Cleanliness
I will give 10 of 8
Everything in this hotel was amazing in terms of the place where it located and the weather. Customer Service was amazing too. I would love to visit again
Yassin
Stayed 1 night in Dec 2023
Response from Conference Aston Team on 16 Dec,2023
Dear , Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,Conference Aston Team