Breakfast and dinner served

Reviews of Conference Aston Hotel

4 out of 5
Conference Aston Hotel
Aston Street, Aston University Campus, Birmingham, England

Reviews

8.2

Very good

Rating 10 - Excellent. 467 out of 1004 reviews" "
Rating 8 - Good. 315 out of 1004 reviews" "
Rating 6 - Okay. 115 out of 1004 reviews" "
Rating 4 - Poor. 61 out of 1004 reviews" "
Rating 2 - Terrible. 46 out of 1004 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, nice room and good value
Stayed 1 night in Apr 2024
Response from Ben on 30 Apr,2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team

10/10 Excellent

Tai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient for the centre of town - staff were lovely, even in the middle of the night. Quiet and clean.
Stayed 1 night in Apr 2024
Response from Ben on 30 Apr,2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team

8/10 Good

Bethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great apart from hard mattress and pillows
Stayed 2 nights in Apr 2024
Response from Ben on 29 Apr,2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.Were glad you have found your stay comfortable and good value for money. Naturally we are disappointed to learn that you were dissatisfied with elements of your stayWe hope to welcome you back soon again. Best wishes, Conference Aston Team

6/10 Okay

Alex

Business traveller
Liked: Staff & service, property conditions & facilities
The staff were really friendly and informative. The facilities were great and it was all very clean. I had a great stay other than the bed was rock hard. I can sleep anywhere but this bed was so uncomfortable I ended up sleeping on top of the duvet to add some softness to it as it started to hurt my body. Everything else was great apart from that
Stayed 1 night in Apr 2024
Response from Ben on 27 Apr,2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.Were glad you have found your stay comfortable and good value for money. Naturally we are disappointed to learn that you were dissatisfied with elements of your stay. if you had informed us during your stay we would've been able to either sort the issue or move you to another room in the hotel We hope to welcome you back soon again. Best wishes, Conference Aston Team

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, only 15/20 mins from the Bullring, and fantastic value for money
Stayed 1 night in Apr 2024
Response from Ben on 15 Apr,2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team

10/10 Excellent

Ange Samuelle

Travelled with partner
Liked: Cleanliness, staff & service
Hotel is in a good location with paid street parking (free on weekends & bank hol) Staff are really friendly and for a small charge they even posted me an item I’d forgotten in the room. Although the pool was out of service during my stay, I’d come here again and would recommend to others.
Stayed 2 nights in Mar 2024

8/10 Good

Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Ben on 5 Apr,2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easily walkable to the centre. Lots of good food places nearby. Great size room and all the basic facilities.
Stayed 1 night in Jan 2024
Response from Ben on 5 Apr,2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston TeamThank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team

10/10 Excellent

Shalom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ben on 5 Apr,2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team

8/10 Good

Matt

Liked: Cleanliness, staff & service
Great staff great location, parking good pre paid. Only down side toilet wouldn’t flush. Did report on checking out.
Stayed 2 nights in Mar 2024
Response from Ben on 5 Apr,2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: staff were wonderful, the hotel was very clean, the areas around the hotel seemed safe, breakfast was great, bed was comfortable. Only negative was poor sound insulation in the room. I was unfortunate to have noisy people in the adjacent room and I could hear them talking throughout the night.
Stayed 1 night in Mar 2024
Response from Ben on 3 Apr,2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.I am sorry that you experienced noise during your stay. We are a busy city centre venue and whilst we do everything we can to mitigate the noise from other guests we do accept that on occasions this can happen. I can assure you that if you had reported the issue during your stay then we would have attended to the situation immediately. We do not tolerate in any way guests disturbing the experience for other residents and the quests would have been asked adopt more considerate behaviourWe hope to welcome you back soon again. Best wishes, Conference Aston Team

10/10 Excellent

Yang

Stayed 2 nights in Mar 2024
Response from Ben on 27 Apr,2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ben on 5 Apr,2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team

10/10 Excellent

Victoria Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place upgraded room nice breakfast close to centre
Stayed 1 night in Mar 2024
Response from Ben on 22 Mar,2024
Dear Victoria Louise,Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team

6/10 Okay

Joao

Disliked: Cleanliness, property conditions & facilities
Noisy room
Stayed 1 night in Mar 2024
Response from Ben on 22 Mar,2024
Dear Guest, Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are so sorry you experienced a lot of disruption during your stay due to the disturbance from other guests on the floor you were staying on. We understand that sort of behaviour is not acceptable especially when it is disrupting other guests within the hotel.Our team go above and beyond to ensure these sort of issues don’t happen and if they do they are dealt with immediately.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, clean and good location
Stayed 1 night in Mar 2024
Response from Ben on 22 Mar,2024
Dear Robert, Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team

6/10 Okay

Jack

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Ben on 10 Apr,2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've enjoyed your stay and hope to welcome you back soon again.Best wishes, Conference Aston Team

8/10 Good

Kay

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Ben on 10 Apr,2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Open plan accommodation and modern facilities
Stayed 1 night in Mar 2024
Response from Conference Aston Team on 6 Mar,2024
Dear Philip, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly receptionist. Clean and quiet room.
Stayed 1 night in Feb 2024
Response from Conference Aston Team on 26 Feb,2024
Dear Amber , Thank you for taking time to leave us a review, it has been lovely to read such positive feedback, following your visit to Conference Aston.We are glad to hear you have found your stay comfortable and good value for money. Our team strives to give all our guests an exceptional experience, so reading feedback like this really puts a smile on our faces, I will ensure the team receive your kind words.We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff service, easy to get to and the room was clean
Stayed 1 night in Feb 2024
Response from Conference Aston Team on 18 Feb,2024
Dear Michael , Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 Excellent

Katijah

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and great staff
Stayed 1 night in Feb 2024
Response from Conference Aston Team on 18 Feb,2024
Dear Katijah , Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 Excellent

MOIRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay again and handy to walk into the centre of Birmingham.
Stayed 1 night in Feb 2024
Response from Conference Aston Team on 16 Feb,2024
Dear Moira, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,Conference Aston Team

10/10 Excellent

Sherrie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location, lovely people.
Stayed 1 night in Feb 2024
Response from Conference Aston Team on 16 Feb,2024
Dear Sherrie, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

4/10 Poor

Haydar

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Conference Aston Team on 16 Feb,2024
Dear Haydar, Thank you for taking time to leave us a review,, following your visit to Conference Aston.Naturally we are disappointed to learn that you were dissatisfied with elements of your stay and we are open to hear more bout your experience.We hope this does not hinder your views on returning and we hope to welcome you back in the near future.Best wishes,

10/10 Excellent

Tilak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satff was quite good for sure coming back
Stayed 1 night in Feb 2024
Response from Conference Aston Team on 11 Feb,2024
Dear Tilak, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 Excellent

Oneil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Conference Aston Team on 12 Feb,2024
Dear Oneil, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 Excellent

Gwyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Conference Aston Team on 4 Feb,2024
Dear Gwyn, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

8/10 Good

Harshit

Liked: Cleanliness, property conditions & facilities
Great place. Right in the heart of Aston Uni.
Stayed 1 night in Jan 2024
Response from Conference Aston Team on 31 Jan,2024
Dear Harshit, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

6/10 Okay

Rebecca

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Conference Aston Team on 31 Jan,2024
Dear Rebecca, Thank you for taking time to leave us a review. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

8/10 Good

CE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Millenium Point
We had a very comfortable stay. The staff were very helpful when we had a problem with the lighting in our room & they quickly found us an alternative room. Our main issue was that breakfast didn't start until 8am & I had to be at Millenium Point for an event at 7am on Saturday morning. Breakfast on Sunday was lovely. Overall a good experience.
Stayed 2 nights in Jan 2024
Response from Conference Aston Team on 30 Jan,2024
Dear CE, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Conference Aston Team on 30 Jan,2024
Dear Sandra, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good and affordable hotel. I needed an accessible room, they provided one. They had very lovely staff who helped me with my luggage and escorted me to my room to ensure I settled in okay. It all made the stay better. Thank you.
Stayed 1 night in Jan 2024
Response from Conference Aston Team on 30 Jan,2024
Dear Guest, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

4/10 Poor

G

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refund needed
It was ok - Apart from brown marks on the towel - See pic - Shampoo wasn't working - extractor fan in the bathroom wasn't working - wifi was going in and out - And the smell in the bathroom was putrid - The drains clearly need seeing to - I want a refund.
Stayed 1 night in Jan 2024
Response from Guest Services Manager on 1 Feb,2024
Dear Gary,Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.Firstly, I would like to extend my apologies. I am always grateful for feedback, but I am equally very concerned to hear that the quality of cleanliness was not to our usual high standards. We have taken immediate steps to rectify the issues and have implemented additional training for our housekeeping team to prevent a recurrence of such incidents in the future. Upon receiving your feedback about the issues, we investigated the matter thoroughly.We understand that this situation could have been resolved promptly had we been made aware of it during your stay. Unfortunately, as we were not notified at the time, we were unable to address the matter on-site.In recognition of the inconvenience you experienced, we would like to extend to you a gesture of goodwill. Thank you for your understanding, and we hope to have the opportunity to welcome you back for a more enjoyable stay.Best wishes,

10/10 Excellent

Sanjoy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service from receptionist
Amazing service by staff. Excellent receptionist as she swapped our room from double to king with seating area as we have our kid with us. Other staff also were amazing. Overall highly recommend this place. Thank you for excellent service guys
Stayed 1 night in Jan 2024
Response from Conference Aston Team on 23 Jan,2024
Dear Sanjoy, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback, following your visit to Conference Aston.We are glad to hear you have found your stay comfortable and good value for money. Our team strives to give all our guests an exceptional experience, so reading feedback like this really puts a smile on our faces, I will ensure the team receive your kind words.We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Conference Aston Team on 23 Jan,2024
Dear Dean, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 Excellent

Arnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Conference Aston Team on 15 Jan,2024
Dear Arnie, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

8/10 Good

Kostiantin

Liked: Cleanliness
Very central, greatly priced, clean place
Great for a weekend stopover. Very reasonably priced, very central with many facilities available.
Stayed 1 night in Jan 2024
Response from Conference Aston Team on 14 Jan,2024
Dear Kostiantin, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 Excellent

Mahran

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was okay
Response from Conference Aston Team on 11 Feb,2024
Dear Mahran, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

8/10 Good

Paul

Stayed 1 night in Dec 2023
Response from Conference Aston Team on 7 Jan,2024
Dear Paul, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay with a few minor issues.
Not much hanging room or hooks on doors, dark room even with all lights on. Poor pressure on shower. Dining square table top kept tipping with the slightest weight on it but noticed it was removed later. Pleasant staff helpful, beautiful place & good parking. Convenient would stay again regardless of the few faults.
Outside hotel
Near hotel
Near the Bullring
Stayed 2 nights in Dec 2023
Response from Conference Aston Team on 7 Jan,2024
Dear Alan, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise as well as to see if we can improve the points you have risen.We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 Excellent

Jane

Stayed 1 night in Dec 2023
Response from Conference Aston Team on 7 Jan,2024
Dear Jane, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and vegan friendly
Chose this hotel as a 15 min walk from the station and centre. Comfortable, clean room and bathroom with a very comfortable bed. Vegan friendly as provided vegan breakfast inc oat milk, so was happy
Stayed 1 night in Dec 2023
Response from Conference Aston Team on 7 Jan,2024
Dear Marina, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 Excellent

Katie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel just outside main centre of town. 5 minute walk to Children's Hospital. 10 minute walk to Bullring. Great location. Lovely room. Said single room but bed bigger than a single (but not double). Ideal for a solo traveller. Decent shower. Only problem was I got woken up at about 3am by glass being poured into a recycling/bin truck. Possibly by a nearby pub? Otherwise great stay and would use again.
Stayed 1 night in Dec 2023
Response from Conference Aston Team on 7 Jan,2024
Dear Katie, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Conference Aston Team on 19 Dec,2023
Dear Guest, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aston
Room was lovely and clean
Stayed 1 night in Dec 2023
Response from Conference Aston Team on 17 Dec,2023
Dear Aston, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 Excellent

jagjit

Liked: Cleanliness, staff & service, property conditions & facilities
every thing i like
Stayed 1 night in Dec 2023
Response from Conference Aston Team on 16 Dec,2023
Dear Jagit, Thank you for taking time to leave us a review, following your visit to Conference Aston.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,Conference Aston Team

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Massively overpriced for a budget hotel experience
I checked in and the reception desk clerk was OK. The hotel felt tired and dated. The room itself was OK, but the mattress was completely knackered. The lock on the door didn't work, which was far from ideal. The shower worked, but I can't say any more than that :(
Stayed 1 night in Dec 2023
Response from Conference Aston Team on 16 Dec,2023
Dear Guest, Thank you for taking time to leave us a review, following your visit to Conference Aston.Naturally we are disappointed to learn that you were dissatisfied with elements of your stay .We hope this does not hinder your views on returning and we hope to welcome you back in the near future.Best wishes,

10/10 Excellent

Colin

Stayed 1 night in Dec 2023
Response from Conference Aston Team on 16 Dec,2023
Dear Colin, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

8/10 Good

Yassin

Travelled with group
Liked: Cleanliness
I will give 10 of 8
Everything in this hotel was amazing in terms of the place where it located and the weather. Customer Service was amazing too. I would love to visit again
Stayed 1 night in Dec 2023
Response from Conference Aston Team on 16 Dec,2023
Dear , Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,Conference Aston Team