From the very friendly welcome at check in, through to equally friendly check out. All the staff are friendly and always smiling. The room was good, large, and comfortable. Breakfast absolutely excellent. Lots of choice, everybody's catered for. There's a couple of supermarkets close by. A pub at the top of the road, The Red Lion, and a well serviced bus to the city centre if needed. My only irritation was some other guests! Why people think it's ok to let their room doors slam, especially later in the night, equally annoying is the need to have loud conversations across the corridors. This is no fault of the hotel. This is just peoples ignorance. Overall though, I would recommend staying at the Holiday Inn. I will certainly stay again.