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Reviews of Park Avenue Hotel

3.5 out of 5
Park Avenue Hotel
No 84, Nungambakkam High Road, Nungambakkam, Chennai, Tamil Nadu

Reviews

7.4

Good

Rating 10 - Excellent. 34 out of 104 reviews" "
Rating 8 - Good. 28 out of 104 reviews" "
Rating 6 - Okay. 22 out of 104 reviews" "
Rating 4 - Poor. 14 out of 104 reviews" "
Rating 2 - Terrible. 6 out of 104 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Ashish

Business traveller
Disliked: Amenities, property conditions & facilities
Wasnt pressive property.. everything feels old. bath room was shabby. Missing toiletries. Water pretty .uch got everywhere o the bathroom floor outside the bath area. Checkout was lengthy without insights on what they were doin. Couple of staff was helpful and the restaurant next door is cooking pretty good food.
Stayed 1 night in May 2024

10/10 Excellent

Nitin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Humble staff. Helping managers. Fairly Priced. Inhouse restaurant is also nice.
Stayed 1 night in Mar 2024

2/10 Terrible

SENTHIL NATHAN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I have to give one star , because The walls are molded so it smells bad at bathroom . Also noticed in the elevator. I noticed it was not sanitized and my beds were not replaced after previous guest. I noticed some coffee spill on the bed and then I replaced. Do not Stay here please for the high price you give. In stead you invest little more grand and go to branded hotels. If you dont worry about hygenic and you want to see the chennai hot traffic then you can stay.
Stayed 1 night in Feb 2024

6/10 Okay

Renjith

Stayed 3 nights in Feb 2024

8/10 Good

umadevi

Liked: Cleanliness, staff & service, property conditions & facilities
The room is good
Stayed 1 night in Jan 2024

6/10 Okay

Karthikeyan

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Ambat Vijaykumar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Sk

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It seems a safe, quiet place with friendly staff. Breakfast is below average, I did not get what I expected- there was no freezer, no safe box, furniture and tap etc. were not clean.
Stayed 2 nights in Dec 2023

10/10 Excellent

Rajaram

Stayed 1 night in Dec 2023

2/10 Terrible

Esha, Seattle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

STEFFY

Stayed 1 night in Nov 2023

4/10 Poor

Karthik

Disliked: Cleanliness, amenities, property conditions & facilities
My room had some kind of a critter (possibly rat) crawling from behind the curtains and making noises and biting my clothes in the closet. The shower was rusted and room had an odor
Stayed 13 nights in Sep 2023

6/10 Okay

Sivanandhan sunilkumar

Stayed 1 night in Sep 2023

10/10 Excellent

Pragnya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

4/10 Poor

R

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Venkatesh

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Feb 2023

10/10 Excellent

Krishna Murthy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

4/10 Poor

Gunna

Disliked: Amenities, property conditions & facilities
It's not good as expected and costly for the service
Stayed 1 night in Feb 2023

8/10 Good

Chandra Bhanu Gupta

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and nice staff.
Stayed 2 nights in Jan 2023

8/10 Good

Ajay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

2/10 Terrible

Aswin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay
Stayed 1 night in Mar 2022
Response from Afser Muhasin on 29 Mar,2022
Dear Mr Aswin. Thank you for choosing Park Avenue Hotel for your stay during your recent visit to Chennai. We are sorry to know that your stay wasn't as pleasant as you had expected. However if you could be specific about what you were not satisfied with so that we could improvise on the same. We look forward to your continued patronage and we assure you the best of services at all times . Best Regards,

8/10 Good

Murthy

Business traveller
Liked: Property conditions & facilities, room comfort
Good stay
Nice stay with good staff
Stayed 1 night in Nov 2021

6/10 Okay

Nadupeedikayil

it was decent. no complaints.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
More spacious rooms would be nicer. TV did not work ...
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb. Grt time.nice place to stay. Staff also cooperative
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 6 nights in Sep 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
There were cockroaches in the room. Laundry service was erratic
Stayed 4 nights in May 2019
Response from Madhusudanan Rao. on 30 May,2019
Dear Valued Guest, Warm Greetings from Park Avenue Hotel, Chennai! Thanks for sharing your experience on Expedia. At Park Avenue, we strive to offer unparalleled hospitality to all our guests, we regret we did not meet your expectations. Your feedback has been shared with the concerned department.We assure you, this is a rare instance of a guest being dissatisfied with our hospitality services as this is not the norm for us, We look forward for a chance to serve you again, Thanks and regards,

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
The service is just average. Laundry not available at all times. Staff courteous
Stayed 13 nights in May 2019
Response from Madhusudanan Rao. on 30 May,2019
Dear Valued Guest, Warm Greetings from Park Avenue Hotel, Chennai! Thank you for sharing your valuable feedback with us on such a public forum. Guest reviews are always appreciated as they help us to evaluate ourselves and better our services. We look forward to serve you again, Thanks and best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Madhusudanan Rao on 30 May,2019
Dear Valued Guest, Greetings from Park Avenue Hotel, Chennai! Thank you for sharing your valuable feedback with us on such an esteemed forum. We look forward to serve you again, Thanks and regards,

8/10 Good

ELVEE

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Service and infrastructure can be improved. Rooms are, otherwise good but bathroom had some issues. Overall it was a good and comfortable experience.
Stayed 2 nights in Apr 2019
Response from Madhusudanan Rao on 30 May,2019
Dear Valued Guest, Greetings from Park Avenue Hotel, Chennai! Thank you for sharing your valuable feedback with us on such an esteemed forum. We are delighted to know that you had a comfortable stay at our hotel. Guest reviews are always appreciated as they help us to evaluate ourselves and better our services. Your feedback about the service has been noted and shared with the concerned department. We assure you all measures will be taken to improve on the same. We look forward to serve you again, Thanks and best Regards,

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location for my purpose was great . The room rate for this small hotel is quite high though unless if it’s located places like Anna Salai etc
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

SD

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Restaurant along with he hotel was so convenient and food was really good
Stayed 1 night in Feb 2019

8/10 Good

Kazuyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable and clean
Everything was clean. The room was a little bit small for two of us. There was no toilet-paper and tissue papers, but considering the price, I can't complain about that. The hotel is next busy street, but it was quiet in the room. The staff were very nice. The breakfast was included and it was not fancy but good. Coffee and Chai were very ~ good.
Stayed 4 nights in Feb 2019
Response from Madhusudanan Rao. on 2 Mar,2019
Dear Mr. Kazuyo, Greetings from Park Avenue Hotel Chennai! Thank you for sharing your valuable feedback on Expedia. It is our constant endeavour to create a wonderful experience of warm hospitality and impeccable service for all our valued guests and I'm happy to know that we were able to deliver. We have noted and shared your feedback to the concerned department. We look forward in welcoming you again for another remarkable experience! Best Regards, Madhusudanan Rao.

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
+ Enthusiastic, sincere and helpful staff + Good, tasty spread for breakfast + Very well located - Rooms small and improperly decorated for small size - Poor ventilation in corridors and excess use of perfumes to mask smells
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2018

4/10 Poor

Suganya, Seattle

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Not like what is been shown in the pictures. Rooms are too small.
Stayed 2 nights in Nov 2018

10/10 Excellent

Wahab, Thiruvananthapuram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good hospitality and much good restaurant.
Stayed 2 nights in Nov 2018

10/10 Excellent

JA, Kerala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service!
Stayed 2 nights in Oct 2018
Response from Madhu on 22 Oct,2018
Dear Valued Guest, Greetings from Park Avenue Hotel, Chennai! Thank you for sharing your valuable feedback with us on such an esteemed forum. We are delighted to know that you had a comfortable stay at our hotel. Guest reviews are always appreciated as they help us to evaluate ourselves and better our services. We look forward to serve you again, Thanks and best Regards, Madhusudanan Rao.

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
The place is ok, the centralized ac sucks and I felt like there is not enough air circulation in the room and I went with a newborn baby they mentioned they will provide crib for the baby but they didn't, the restaurant is full of house flys. I might have gone to a normal hotel. Regret staying there. You can feel the heat waves in the room.
Stayed 1 night in Sep 2018

10/10 Excellent

Anoop, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for business trips
I was on business trip and I had nice stay at this hotel
Stayed 2 nights in Aug 2018

2/10 Terrible

Guru

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Difficult to last a day here
Firstly they only issues toilet paper rolls based on request citing they get wet - that’s the manager’s explanation when asked. Room cleaning is ad hoc. In room dining not available after 10PM. Breakfast options are light and the food (paratha) was too spicy. Was a mistake, won’t go again!!
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good restaurant Close by to many places
Stayed 4 nights in Apr 2018

10/10 Excellent

krishnan, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we were satified. There is one matter i give a fit back. Staff at times are ill informed.
Stayed 5 nights in Mar 2018

6/10 Okay

SUDEB

Liked: Staff & service
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lightings need to improve. air conditioning need improve on the fresh air or return air. Carpet need to shampoo outside corridor and air freshener need to installing in the room Room rating 3.5 Outside main entrance need display bigger signage of the hotel Name.
Stayed 5 nights in Mar 2018

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Vasavi

Liked: Cleanliness, property conditions & facilities
Room was so conjusted. Very less space
Stayed 2 nights in Feb 2018