In-room safe, desk, iron/ironing board, rollaway beds

Reviews of B&B Hotel Como

3 out of 5
B&B Hotel Como
Via Pasquale Paoli 21, Como, CO

Reviews

8.2

Very good

Rating 10 - Excellent. 278 out of 782 reviews" "
Rating 8 - Good. 359 out of 782 reviews" "
Rating 6 - Okay. 93 out of 782 reviews" "
Rating 4 - Poor. 36 out of 782 reviews" "
Rating 2 - Terrible. 16 out of 782 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Cheryl

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a large group of kids and adults from a sports team staying when we were there and they were running down the halls and yelling and very noisy until late at night. We asked several times for them to be quiet, told hotel staff in the morning and expected some type of compensation for having to bear this while trying to relax and sleep. Hotel staff did not offer anything.
Stayed 1 night in May 2024

2/10 Terrible

Sadia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Jo

Stayed 2 nights in Oct 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Ina

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great value for price! Breakfast was excellent for the price. Highly recommend this hotel
Stayed 2 nights in Sep 2023
Response from Martina on 23 Sept,2023
Dear Ina,we are pleased to read your very positive evaluation of your experience at the B&B Hotel Como. Thank you for choosing to stay at our hotel. Best regards,

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was always very helpful!
Stayed 2 nights in Sep 2023
Response from Martina on 23 Sept,2023
Dear David,we are pleased to read your very positive evaluation of your experience at the B&B Hotel Como. Thank you for choosing to stay at our hotel. Best regards,

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent service, great breakfast
Stayed 2 nights in Sep 2023
Response from Martina on 23 Sept,2023
Dear Nicole,we are pleased to read your very positive evaluation of your experience at the B&B Hotel Como. Thank you for choosing to stay at our hotel and we hope to see you again!Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend and convenient
Very convenient location in adorable Lake Como. 8 minute drive to the city center. Very easy to get to where we needed from here. They were very kind and held our bags in storage the day of our check out. The hotel staff were very kind and accommodating. Clean and spacious room.
Stayed 1 night in Jul 2023
Response from Martina on 23 Sept,2023
Dear Guest,We thank you for the very positive feedback!We are glad you enjoyed your time at our B&B Hotel Como.Best regards,

2/10 Terrible

Lisa

Disliked: Property conditions & facilities, room comfort
Hotel is located on the main road. Very noisy through the night. Lift does not work.
Stayed 1 night in Aug 2023
Response from Martina on 23 Sept,2023
Dear Lisa,thank you for sharing your impressions of your stay. We regret that your experience was not positive. B&B HOTELS works hard to ensure the best possible experience for all its customers, we are sorry that in your case expectations were not met. We hope you can be our guest again: we will do our best to offer you the quality and service already appreciated by so many of our customers. Kind regards,

6/10 Okay

karen

Travelled with partner
the hotel was ok .but the lift was broken , so had to carry suitcases up three flight of stairs from the under ground car park .
Stayed 2 nights in Jul 2023

10/10 Excellent

Nedo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service
Unfortunately the lift was not working during our visit. The breakfast whilst good it seemed a bit pricy. Reception staff were excellent and were very helpful with any questions we had.
Stayed 3 nights in Jun 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

8/10 Good

Magali Sol

Stayed 1 night in Jun 2023

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Gurinder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely break & wedding in lake como.
We stayed for 3 nights just after the May bank holiday, the hotel is very clean, only 15 min cab ride into lake como, reception staff very helpful, continental breakie has a good selection. Only negative point would we that the sage in room is don’t work & this was also true for the other rooms the family had hired. Parking is available hence I would strongly suggest hiring a car if you want to drive around, also parking costs are very responsible compared to Uk. 2/3€ for most of the day. Getting a taxi after 11pm is a real challenge.
Stayed 3 nights in May 2023

2/10 Terrible

Hans, Key Biscayne

Stayed 3 nights in May 2023

10/10 Excellent

María del Rocío

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

pete

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Laura at the property was the desk greeter. She was hospitable welcoming and professional. We arrived early and she was so nice to let us leave our back packs til we go back. We will come back again another time and keep loyal to the company because of her . The breakfast was nice and tasty also and the staff. Pete Felicijan
Stayed 1 night in May 2023

8/10 Good

MR M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay without a car
Location close to train station. Clean & very comfortable. It’s about an hour walk to the lake each way. There is a delicious pizzeria restaurant very close to eat at for lunch or dinner. The breakfast in the morning was amazing! So good and with eggs. There were 3 of us total & plenty of room in the triple room. Would recommend!
Stayed 1 night in Apr 2023

10/10 Excellent

Indya

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a public transportation literally across the street which is very convenient. The area surrounding the hotel looks a bit rough but I didn’t mind it. The wifi was fine and the hotel managed was pretty nice. The hotel was very clean as well

10/10 Excellent

Nancy

Stayed 4 nights in Dec 2022

10/10 Excellent

Cameron

Stayed 1 night in Dec 2022

8/10 Good

Marius Cornelius

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

gianluca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality compare price very very good!! Actually brilliant!!
Stayed 2 nights in Nov 2022

10/10 Excellent

Thanh Phuong

Stayed 3 nights in Oct 2022

10/10 Excellent

Canan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Keith

Stayed 1 night in Oct 2022

8/10 Good

Wenxiang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was courteous, the hotel has an indoor parking garage, there is a big and nice supermarket near by. Walking to Lake Como from the hotel is about 5KM. There are two bus routes that go to Lake Como.
Stayed 1 night in Aug 2022

2/10 Terrible

Elena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friend staff, helpful...close to train station...good AC, nice looking room
Stayed 4 nights in Jul 2022

10/10 Excellent

Andreina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good installations. Francesco, the best!!!
Stayed 1 night in Jul 2022

10/10 Excellent

Mark

Stayed 1 night in Jul 2022

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Jasnoor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

2/10 Terrible

Eva

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was really a negative experience. Traveling as a woman alone I got a room with just a big door opening to the groundfloor, nearby the smokers area of the hotel. People could look inside the room and I don t understand at all how this place is a hotel with „rooms“ like this. More than a kind of prison cell. Its also very noisy with the street in front of the hotel. So you habe to close anything - in the summertime. The room smelled also awful in terms of some kind of perfume. Askiing for a new room the staff was very unfriendly and not cooperative at all. There was no possibilty to change the room. It was such a bad night for me - its surreal I payed money for this „experience“. I immediatley cannceld the next stay and I think I never stay in B & B Hotels again.
Stayed 1 night in Jun 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel, welcoming and comfortable
We were really impressed with the hotel, and the rooms were clean, comfortable and spacious. Check in was easy and the restaurant recommendation was first class. Other information was also very helpful and we had a really good stay. Free parking is a bonus either on the front or in the underground garage.
Stayed 2 nights in May 2022

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Located in a quiet area, but on a main road where you can easily take the bus into the piazza/lake area. It’s walkable area, and also just a few blocks from a train station. The actual hotel room was nice, but there were some holes in the drywall throughout. But nonetheless, we had everything we needed for our short stay. The staff was friendly and helpful with all of our questions.
Stayed 2 nights in May 2022

10/10 Excellent

Robert

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with plenty of onsite parking which is rare in the Como area. Nice modern hotel with friendly staff at a great price
Stayed 2 nights in Apr 2022

8/10 Good

Kevin M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay. It was off tourist season, and the hotel was quiet. The room was large, had a large bathroom, and the shower was great. All staff were friendly and helpful and made me feel welcome. It was clean and largely well kept. I had flown into Malpensa airport and rented a car. It was an easy drive to the hotel…just over half an hour. There was ample free parking at the hotel, including a secure under ground parking garage. From there it was easy to drive into Como. Also, the train to Milano stopped at a station only 5 minutes away from the hotel. It also travels into Como. Not expensive at all. My trip to Milano cost under €5 each way. (Beats England’s train prices by a landslide) Again, really easy to use and convenient! The only down side…and it’s just a small thing…as the hotel is in more of an industrial area, there isn’t much in the way of food and restaurants near the hotel. There is an American style place near by…but not what you really want if you’re North American traveling to Italy. Eat in Como or pick up a few things from the near by Aldi and Lidl as I did. (Just not the cheap wine…it will find its way down the drain pretty quick.) I did take advantage of the breakfast offer. €7 for a pretty basic continental offering, but actually, it was convenient and filling, and set the day off right. As there isn’t anything around, I’d suggest opting for the breakfast. In all, this was a nice stay, and I highly recommend it. I’d book again!
Stayed 4 nights in Feb 2022

8/10 Good

kim

Stayed 2 nights in Nov 2021

4/10 Poor

Austin

Travelled with family
Disliked: Property conditions & facilities
Felt like an old, run-down hotel that had recently been remodeled and they did a poor job. It felt like the remodel tried to cover the problems rather than fix them.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good overall, not so close to center but if driving is convenient,
Stayed 2 nights in Aug 2021

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and clean hotel.
Great value hotel.
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Stayed 1 night in Aug 2020

8/10 Good

Alber

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2020