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Reviews of Denali Princess Wilderness Lodge

5 out of 5
Denali Princess Wilderness Lodge
Mile 238.5 George Parks Hwy, Denali National Park, AK

Reviews

8.0

Very good

Rating 10 - Excellent. 67 out of 136 reviews" "
Rating 8 - Good. 30 out of 136 reviews" "
Rating 6 - Okay. 17 out of 136 reviews" "
Rating 4 - Poor. 11 out of 136 reviews" "
Rating 2 - Terrible. 11 out of 136 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

KATHERINE

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

jeneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful property
place is wonderful. by the river, lots of shops and dining options. close to denali nat park. has property shuttle.
Stayed 1 night in Sep 2023
Response from Denali Princess Wilderness Lodge on 13 Oct,2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our room had a view of the river.
Stayed 2 nights in Sep 2023
Response from Denali Princess Wilderness Lodge on 26 Sept,2023
We are pleased you enjoyed your visit! Thank you for staying with us!

8/10 Good

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was extremely clean. Staff were very helpful. This is a great place to stay if you are coming by train. Shuttle service to the depot/ Denali Park are very timely. Lot of restaurants within walking distance.. They allowed me to leave by bag with them early in the morning and they even checked in my bag on the train the day I had to check out so I could spend all the time i had in the park.
Stayed 1 night in Sep 2023
Response from Denali Princess Wilderness Lodge on 26 Sept,2023
We are pleased you enjoyed your visit! Thank you for staying with us!

6/10 Okay

Owen

Disliked: Cleanliness
It was okay. We were initially placed in the wrong room; which was also not clean.
Stayed 2 nights in Sep 2023
Response from Denali Princess Wilderness Lodge on 26 Sept,2023
We apologize for the inconveniences you experienced. Thank you for your feedback and for staying in Denali with us.

4/10 Poor

Eric

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from Denali Princess Wilderness Lodge on 26 Sept,2023
We are always striving to improve. Could you please let us know what we can do better?

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights on our way to Anchorage. Beautiful Lodge
Stayed 2 nights in Sep 2023
Response from Denali Princess Wilderness Lodge on 20 Sept,2023
We are pleased you enjoyed your visit. Thank you for staying with us!

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Key card would work once then have to be rescanned. Then staff would ask did you put it next to your phone and I would tell them no,again. Extremely slow Wi-Fi.
Stayed 3 nights in Sep 2023
Response from Denali Princess Wilderness Lodge on 20 Sept,2023
We appreciate your feedback. Thank you for staying with us!

8/10 Good

Valerie

Stayed 2 nights in Sep 2023
Response from Denali Princess Wilderness Lodge on 20 Sept,2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Denali Princess Wilderness Lodge on 20 Sept,2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

Jason

Stayed 3 nights in Sep 2023
Response from Denali Princess Wilderness Lodge on 20 Sept,2023
We are pleased you enjoyed your visit. Thank you for staying with us!

6/10 Okay

John

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Rooms are in separate buildings, so you have to walk to the room with NO protection against the weather - and nobody helped with luggage. We were on second floor and there was no elevator - had to carry luggage and walk up stairs. Couldn’t park our car close to the room! Part of the decor trim in the room was broken
Stayed 2 nights in Sep 2023
Response from Denali Princess Wilderness Lodge on 8 Sept,2023
We apologize for the experience you had. We do have bell service and would have been happy to assist with getting luggage to your room.

2/10 Terrible

Wanyin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The property was decent but the service was poor. Staff there was not interested in helping clients have a great time. So hopefully nothing goes wrong otherwise you are on your own.
Stayed 1 night in Aug 2023
Response from Denali Princess Wilderness Lodge on 8 Sept,2023
Could you please provide more details about your experiences? We are always looking to improve!

8/10 Good

Amitha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Denali Princess Wilderness Lodge on 20 Sept,2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

Kenneth

Stayed 2 nights in Sep 2023
Response from Denali Princess Wilderness Lodge on 13 Oct,2023
We are pleased you enjoyed your visit. Thank you for staying with us!

6/10 Okay

Lori

Stayed 1 night in Sep 2023
Response from Denali Princess Wilderness Lodge on 8 Sept,2023
Thank you for staying with us!

6/10 Okay

SI

Stayed 1 night in Sep 2023
Response from Denali Princess Wilderness Lodge on 8 Sept,2023
Thank you for staying with us!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Denali Princess Wilderness Lodge on 8 Sept,2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

Fariha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay and would recommend this place. All the information was readily available on shuttle, shopping, etc.
Stayed 1 night in Sep 2023
Response from Denali Princess Wilderness Lodge on 8 Sept,2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

Michael, Coquitlam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Denali Princess Wilderness Lodge on 8 Sept,2023
We are pleased you enjoyed your visit. Thank you for staying with us!

4/10 Poor

Matthew

Travelled with family
Don’t waste your retirement
Restaurants horrible service horrible! Rude staff!
Stayed 2 nights in Sep 2023
Response from Denali Princess Wilderness Lodge on 8 Sept,2023
Could you please provide more details about your experiences? We are always looking to improve!

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs additional parking, otherwise great place.
Stayed 1 night in Sep 2023
Response from Denali Princess Wilderness Lodge on 8 Sept,2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

Rukang

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again if I come to Denali.
Stayed 1 night in Sep 2023
Response from Denali Princess Wilderness Lodge on 8 Sept,2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Denali Princess Wilderness Lodge on 8 Sept,2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

Kathleen

Stayed 1 night in Aug 2023
Response from Denali Princess Wilderness Lodge on 20 Sept,2023
We are pleased you enjoyed your visit. Thank you for staying with us!

8/10 Good

Randall

Stayed 1 night in Aug 2023
Response from Denali Princess Wilderness Lodge on 20 Sept,2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

Jeffrey

Stayed 2 nights in Aug 2023
Response from Denali Princess Wilderness Lodge on 30 Aug,2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Highly recommended for couples and families
Such great customer care-- a rarity nowadays! Highly recommended stay. We had other couples telling us they envied our accommodations compared to their own hotels in the area. We would love to return here!
Stayed 2 nights in Aug 2023
Response from Denali Princess Wilderness Lodge on 30 Aug,2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

Priyanka

Stayed 1 night in Aug 2023
Response from Denali Princess Wilderness Lodge on 20 Sept,2023
We are pleased you enjoyed your visit. Thank you for staying with us!

4/10 Poor

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, terrible layout
Beds on the floor, extremely squeaky, had to walk 1/4+ mile with bags and elderly parents. No an option to even drop bags close to rooms
Stayed 1 night in Aug 2023
Response from Denali Princess Wilderness Lodge on 30 Aug,2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clear and comfortable.
Stayed 1 night in Aug 2023
Response from Denali Princess Wilderness Lodge on 30 Aug,2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay
Great stay. Clean, spacious. Free shuttles between hotel and park visitor center were well run. Hotel owned restaurants reasonably priced for location ($19 for burger a frizes). Would have loved to have had a microwave somewhere on premises to at least pop some popcorn but understand likely by design.
Stayed 3 nights in Aug 2023
Response from Denali Princess Wilderness Lodge on 30 Aug,2023
We are pleased you enjoyed your visit. Thank you for staying with us!

2/10 Terrible

Mark

Stayed 1 night in Aug 2023

10/10 Excellent

Tim

Stayed 2 nights in Aug 2023
Response from Denali Princess Wilderness Lodge on 30 Aug,2023
We are pleased you enjoyed your visit. Thank you for staying with us!

4/10 Poor

Yan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel itself is quite nice, both the facility and the location. I rate it as 2 stars is mainly because the front desk lady who answered my phones when my apple map wasn't able to direct me to the hotel is very rude and racism. She is a young white women, didn't help at all and treated foreigners in a very bad manner. All other staffs I met are quite helpful.
Stayed 1 night in Aug 2023
Response from Denali Princess Wilderness Lodge on 8 Sept,2023
We are terribly sorry about your experience. Could you please provide more details or a name?

6/10 Okay

cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel met our needs as independent travelers but is clearly intended for group travel.
Stayed 2 nights in Aug 2023
Response from Denali Princess Wilderness Lodge on 22 Aug,2023
Thank you for staying with us!

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, scenery; staff very helpful; organized and efficient.
Stayed 1 night in Aug 2023
Response from Denali Princess Wilderness Lodge on 22 Aug,2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

Norman

Relaxing
2 days of total relaxation...
Stayed 2 nights in Aug 2023
Response from Denali Princess Wilderness Lodge on 22 Aug,2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

Wenling

Stayed 2 nights in Aug 2023
Response from Denali Princess Wilderness Lodge on 8 Sept,2023
We are pleased you enjoyed your visit. Thank you for staying with us!

4/10 Poor

Derrick

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not worth the outrageous cost
I’ve $500 for a double queen room that has barely enough room for a suitcase to stand up in and it’s still in the way. What a rip off. The rooms are incredibly small, the buildings are spread out from check in quite a bit. My room was on the second floor which made stroller travel almost impossible. No first floor rooms available. After I got there my keys didn’t work and they had to print me new ones- fortunately they drove the new keys to me. They rarely answer the phones up front and their text system is slower than waiting for a message back from your grandma on her flip phone contraption. All in all, I’ll never stay there again. -Palmer, Alaska resident
Stayed 1 night in Aug 2023
Response from Denali Princess Wilderness Lodge on 22 Aug,2023
Thank you for providing this feedback. We are always striving to improve.

8/10 Good

Lyla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Denali Princess Wilderness Lodge on 22 Aug,2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Denali Princess Wilderness Lodge on 13 Aug,2023
We are pleased you enjoyed your visit. Thank you for staying with us!

2/10 Terrible

Lisa

Stayed 1 night in Aug 2023
Response from Denali Princess Wilderness Lodge on 30 Aug,2023
Could you please let us know more about your stay?

4/10 Poor

Catherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and clean- but my husband is newly blind and has health issues. I asked for a handicap room. When I reserved the room and the desk. Unfortunately the room I was given was 2nd floor. Also I think we may have been where staff stay or over flow. Our area look much less cared for for. Peeling paint and steps in disrepair. R210. Not what I expected for what I paid. My hubby barely made it to his room.
Stayed 1 night in Aug 2023
Response from Denali Princess Wilderness Lodge on 13 Aug,2023
We appreciate your feedback and are always striving to improve. Thank you for staying with us.

2/10 Terrible

Cordell

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
85⁰ in my room. I opted to check out instead of stay another night, but instead of offering to move me rooms (they weren't at capacity), or offer any solution to the problem, staff was rude about it. GM of this place called me back when i left a message for him, but he was generally unhelpful and offered no solutions, other than insisting thar i pay for the room because I checked out after 11 (it was 3pm). Mike's direct line is 907-683-8401, if you have questions about whether or not the princess has improved their HVAC systems, or have done anything to improved the stay for their customers. Either way, there are 3 other resorts that i can think of off the top of my head that are in the immediate area. All 3 of them are nicer AND better priced than the princess. Ill never stay there again.
Stayed 2 nights in Aug 2023
Response from Denali Princess Wilderness Lodge on 13 Aug,2023
We appreciate your feedback and are always striving to improve. Thank you for staying with us.

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms!
Stayed 1 night in Jul 2023
Response from Denali Princess Wilderness Lodge on 13 Aug,2023
We are pleased you enjoyed your visit. Thank you for staying with us!

8/10 Good

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a little dicey due to a low number of spots available and getting our belongings from the car to our room was difficult. There weren’t carts available and there was no elevator in our building. However, The staff were lovely everywhere we went on the property and we had a great time while there. No shortage of things to do!
Stayed 3 nights in Jul 2023
Response from Denali Princess Wilderness Lodge on 13 Aug,2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

Jeromey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Denali Princess Wilderness Lodge on 13 Aug,2023
We are pleased you enjoyed your visit. Thank you for staying with us!

8/10 Good

Reena, Pearland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice property in Denali .. very nice beds and inside room settings .. beautiful place to just unwind and relax ..
Stayed 1 night in Jul 2023
Response from Denali Princess Wilderness Lodge on 31 Jul,2023
We are pleased you enjoyed your visit. Thank you for staying with us!

10/10 Excellent

Smita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location, clean property and good service.
Stayed 2 nights in Jul 2023
Response from Denali Princess Wilderness Lodge on 31 Jul,2023
We are pleased you enjoyed your visit. Thank you for staying with us!