Front of property

Reviews of Hotel Mahadev Palace

3 out of 5
Hotel Mahadev Palace
B.L.C.Road,Castair's Town, Deoghar

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

7.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sanjay, Mumbai.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
worth the money spent
Stayed 2 nights in Jan 2024

2/10 Terrible

Sandipan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The General Manager of the Hotel Mr. Nitish is inconsiderate and ignores all concerns of the guests. Expedia could not establish a connection with the property contact. The restaurant section is very good, Added Breakfast with a room reservation. All the guests liked the food. The hotel Staff are also good. But the main problem is management. Rooms are smelly, Dirty, and full of ants and flies. The bathrooms are dirty and don't reflect this is a 3-star hotel. Booked four rooms for three days for 4 senior citizens, 2 kids, and 3 adults. AC does not work properly. The TV display is bad. The check-in process was pathetic ( multiple cancellations did not get reflected in the system). The hotel Manager ( Mr. Nitish Rai) finds everything is okay. Had to follow up multiple times with the same request.

6/10 Okay

Navdeep

Travelled with family
Disliked: Room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Meghana

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant stay at Mahadev palace
The hotel is located near the temple, not exactly walking distance but close. Staff is good and responsive, service is good. Restaurant food is very tasty. Hotel is a bit dated, but overall stay was pleasant.
Stayed 2 nights in Mar 2023
Response from Nitish Rai on 3 Apr,2023
Dear guest, greetings of the day! it was a pleasure to have you stay at hotel mahadev palace deoghar and we thank you for sparing your valuable time to review us. We make every effort to maintain the high standards of timely and quality service delivery at hotel mahadev palace deoghar and we are delighted that we have successful in achieving this during your recent visits. We look forward to your continued visits and to welcoming you back.

10/10 Excellent

Ashok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018