Hotels with indoor pool in East Java

"For a simple check in, we had to wait quite long. Then the water inside the room is brown and small flow, the heater does work even work too much so that we had to take a shower with the water like coming from hell (too much hot water). The temperature of the water couldn't be adjusted to normal temperature. Even if the location is good, I think there are still other better budget decent hotels at the same location. I will not come back here next time."

"the staff friendly and well-manner breakfast nice with traditional foods"

"We didn't get the towel if we didn't ask for it. The hair shampoo was empty at the bath. The check out time took a long time. Everything else was nice."

"room clean and new. near to the biggest shopping center in Surabaya."

"Checked out after one night, not for travelers, maybe a local wouldn't mind it but it's not in a good location. Don't believe their website pictures. My friend and I had booked for three nights and ended up staying just one. Plus when booking, it said pay deposit and reminder on arrival, but they had withdrawn the full amount from my account within 2 days of booking. We tried to contact them 3 times via email before traveling there but it was not a working email for my friend, for me, I just...

"old hotel with very basic facilities. nothing like the pictures shown. rooms are not well maintained."

"Rooms face a beautiful garden with the pond, so we stayed in the relax atmosphere. All of their staff at the reception, restaurant and house-keeping are very helpful."

"It's close to Siloam Hospital. Near city centre. Food options are great. Location-wise great. Pool and gym are small. Pool have no dress code, I saw a kid swimming with no clothes, kinda off putting. Cleanliness generally ok/acceptable but definitely could have been better."

"Quite disappointed with the condition of the room. The door lock was not functioning properly. No spare toilet roll and we ran out of it in the middle of the night! The shower gel dispenser did not work. Shouldn’t the house cleaning staff check on these things when they clean the room everyday? Buffet breakfast spread was sub standard by Accor hotel std. Food was lousy. "