Front of property – evening/night

Reviews of Travelodge Dublin Airport North Swords

3 out of 5
Travelodge Dublin Airport North Swords
Pinnock Hill Roundabout, Swords, Dublin

Reviews

7.2

Good

Rating 10 - Excellent. 198 out of 1001 reviews" "
Rating 8 - Good. 364 out of 1001 reviews" "
Rating 6 - Okay. 263 out of 1001 reviews" "
Rating 4 - Poor. 112 out of 1001 reviews" "
Rating 2 - Terrible. 64 out of 1001 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating when we showed up early for our check in with two cats. They managed to get us a room quickly and were very friendly.
Stayed 1 night in May 2024
Response from Reception on 22 May,2024
Full 5 out of 5!?!?! We will take it! Thank you so much.

2/10 Terrible

Cassandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY. Very VERY run down, bugs in room, stained carpet, bad beds, felt unsafe. Many taxis would not drive us from airport. I paid $200 Canadian dollars for a room, which was worth $65. No shuttle even and the restaurant closed early.
Stayed 1 night in May 2024
Response from Reception on 20 May,2024
We sincerely appreciate your feedback and we're very sorry to hear that your stay was not up to your expectations.

6/10 Okay

Michelle

Travelled with family
Clean convenient
Stayed 1 night in May 2024
Response from Reception on 20 May,2024
We hope to see you in our Travelodge again or another of our great locations soon.

4/10 Poor

Vince

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The online description says that an airport shuttle is available but the shuttle carries a fee and it does not stop or pick up at the hotel.
Stayed 1 night in May 2024
Response from Reception on 20 May,2024
Your feedback is extremely valuable to us as it helps us improve our standards everyday.

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Basic airport hotel. Nothing more.
Stayed 1 night in May 2024
Response from Reception on 15 May,2024
Thanks for taking the time to review our property in Travelodge Swords. Thank you.

8/10 Good

Sherry, Halifax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that a restaurant was attached and the food was great. It got noisy at 3:00am as partiers returned and started slamming doors and shouting. Somebody complained and it quietened down.
Stayed 1 night in May 2024
Response from Reception on 15 May,2024
Thank you so much for taking the time to leave a review. We really appreciate the openness and honesty.

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and comfortable
Stayed 1 night in May 2024
Response from Reception on 15 May,2024
Thanks a lot for taking the time to share your review and feedback!

6/10 Okay

Grace

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The staff were slightly rude, check in process was almost like we were a bother to them. Room was very run down, but close to the airport, would not recommend staying more than a night. The restaurant out front attracted a lot of intoxicated people, one tried to get into our taxi as we arrived, not a great start.
Stayed 1 night in May 2024
Response from Brian on 9 May,2024
Please know that we are taking your points on board and will rectify the situation in the future.

8/10 Good

Blinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was nice and the staff was great.
Stayed 1 night in Mar 2024
Response from Brian on 9 May,2024
We're really glad to hear that you enjoyed your stay with us, and we hope to see you soon in one of our many locations!

8/10 Good

Helen

Stayed 1 night in Apr 2024
Response from Reception on 16 May,2024
That's a pretty sweet 4 out of 5! We will take it!

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quick and easy for the airport .. although having a shuttle would be better
Stayed 1 night in Apr 2024
Response from Brian on 9 May,2024
Full 5 out of 5!?!?! We will take it! Thank you so much.

8/10 Good

Meagan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and close to the airport.
Stayed 1 night in Mar 2024
Response from Brian on 2 Apr,2024
That's a pretty sweet 4 out of 5! We will take it!

6/10 Okay

Larry

No tissues in the room. Shower set up not great
Stayed 1 night in Mar 2024
Response from Brian on 19 Mar,2024
We will take your feedback onboard and continue to try our best to provide our guests with the best experience ever!

8/10 Good

Ruth

Proximity to airport and shopping great. Rooms are average, but very clean. Staff was great and helpful. Would recommend for an overnight stay heading out of Ireland, or for those who arrive in Ireland at an awkward time.
Stayed 1 night in Mar 2024
Response from Brian on 11 Mar,2024
That's a pretty sweet 4 out of 5! We will take it!

4/10 Poor

Ruth

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff are amazing, the property was a bit run down. We only stay there as a quick stop it was ok for only one day.
Stayed 1 night in Mar 2024
Response from Reception on 5 Mar,2024
We will certainly take your feedback seriously, and we hope you will give us another chance!

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice even though i didnt get a early morning call as requested. The prices at dublons hotels really expensive.
Stayed 1 night in Feb 2024
Response from Reception on 29 Feb,2024
We're really glad to hear that you enjoyed your stay with us, and we hope to see you soon in one of our locations!

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently close the the Airport and main highways.
Stayed 3 nights in Feb 2024
Response from Reception on 29 Feb,2024
It's really nice to see that you had such a great experience at our property!

8/10 Good

Simi

Stayed 1 night in Feb 2024
Response from Reception on 29 Feb,2024
We appreciate your feedback and are pleased to hear that you enjoyed your stay.

10/10 Excellent

Rizwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check in and out
Stayed 2 nights in Feb 2024
Response from Reception on 29 Feb,2024
Thanks for the lovely review! Seems like you really had a good time here with us and enjoyed our place!

6/10 Okay

Gonzalo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from Reception on 29 Feb,2024
Thank you for taking the time to leave us a review. And hope next time will be more enjoyable.

10/10 Excellent

Linda

Stayed 1 night in Jan 2024
Response from Reception on 29 Feb,2024
Our guests satisfaction is our primary concern, so it's really nice to hear that you liked our Travelodge @ Swords

8/10 Good

Margaret

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Reception on 29 Feb,2024
Thanks a lot for taking the time to share your review and feedback!

10/10 Excellent

Carmela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Reception on 29 Feb,2024
5 out of 5. Great, thank you.

6/10 Okay

Ali

Stayed 1 night in Jan 2024
Response from Reception on 9 Jan,2024
Thank you for taking the time to review us.Reception.

2/10 Terrible

Cory

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Reception on 9 Jan,2024
Thank you for taking the time to review us.Reception.

6/10 Okay

Bernadette

Travelled with family
Very basic, no hairdryer
Stayed 1 night in Dec 2023
Response from Reception on 4 Jan,2024
Thank you for taking the time to review us.

8/10 Good

Marcy

Travelled with family
They accept dogs. Close to the airport and clean.
Stayed 1 night in Dec 2023
Response from Reception on 4 Jan,2024
Thank you for taking the time to review us.

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cheap and did the trick, couldn’t hear outside at all!
Stayed 1 night in Dec 2023
Response from Reception on 4 Jan,2024
Thank you for taking the time to review us.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located near the airport.
Stayed 1 night in Dec 2023
Response from Reception on 4 Jan,2024
Thank you for taking the time to review us.

10/10 Excellent

WOODROW

Liked: Staff & service, property conditions & facilities
Fire alarm going off at night
Stayed 1 night in Dec 2023
Response from Reception on 4 Jan,2024
Thank you for taking the time to review us.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Reception on 4 Jan,2024
Thank you for taking the time to review us.

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Experience, Great Staff, Great Room
Wonderful two Polish ladies went out of their way to find me a handicap room hours before check in time! They were so pleasant to communicate with, I felt as though they were welcoming me Home! I’d highly recommend the staff @ Travelodge, only wish I had bought the nice ladies a Christmas gift.
Stayed 1 night in Dec 2023
Response from Reception on 4 Jan,2024
Thank you for taking the time to review us.

4/10 Poor

Rikki

Stayed 2 nights in Dec 2023
Response from Reception on 4 Jan,2024
Thank you for taking the time to review us.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access to transportation
Response from Reception on 29 Feb,2024
Thanks a lot for taking the time to share your review and feedback!

10/10 Excellent

Grainne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Reception on 4 Jan,2024
Thank you for taking the time to review us.

10/10 Excellent

Anne

Stayed 1 night in Nov 2023
Response from Reception on 4 Jan,2024
Thank you for taking the time to review us.

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night Stay
The room was beautifully clean, the staff were fantastic and helpful. We were over for a family funeral, and the hotel organised taxis for us, nothing was too much trouble. Rooms were cold on arrival, but staff showed us how to turn the heating up, so our rooms were lovely and warm for the rest of our stay.
Stayed 2 nights in Nov 2023
Response from Reception on 4 Jan,2024
Thank you for taking the time to review us.

10/10 Excellent

Lawrence

Liked: Cleanliness, amenities
Great!
Stayed 1 night in Nov 2023
Response from Reception on 4 Jan,2024
Thank you for taking the time to review us.

8/10 Good

Barbara

Location
Stayed 2 nights in Nov 2023
Response from Reception on 27 Nov,2023
Thank you for taking the time to review us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice, staff were friendly abd helpful always
Stayed 3 nights in Nov 2023
Response from Reception on 16 Nov,2023
Thank you for taking the time to review us, and for your kind words.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
No shuttle bus from airport, had to get a taxi there and back to airport next day. Better to stay in hotel with good shuttle bus service. Saves lot of hassle.
Stayed 1 night in Nov 2023
Response from Reception on 14 Nov,2023
Thank you for taking the time to review us.

6/10 Okay

Wesley

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The handicap facilities in the room were wonderful the bathroom was very amenable to someone in a wheelchair. The only issue in the bathroom was the lack of any counter space to place toiletries. This was quite an inconvenience as the person in the wheelchair and to carry a backpack and work from the backpack in her lap. Needless to say things got wet. Also no normal toiletries were provided. no Shampoo no conditioner. In the bedroom there is a single chair and no chair under the desk area. There were no drawers anywhere and no area to store suitcases and a wheelchair. The hotel had stopped room service because of covid. This was understandable at the time but by this time normal room service should be resumed. They do every provision for you to hang a door tag to have the room serviced. However the letter that is left on the desk indicates that you should use it only after two days. I know using duvets is a European trait however myself and my wife find them extremely hot. My personal preference is for a simple sheet and a light blanket until the middle of winter. I believe it would be only professional for the hotel to have a small set of light blankets of available for those guests with that preference. This particular Travelodge is located on a busy highway and there was a lot of road noise until late at night. That is offset by it's proximity to the Dublin airport. It takes less than 15 minutes to drive there and that was very handy at checkout time.
Stayed 3 nights in Oct 2023
Response from reception on 31 Oct,2023
Thank you for taking the time to review us.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please update the Expedia reference to a free shuttle bus service. The hotel hasn't had this service for awhile. It's not their fault that it's still listed by Expedia as a service.
Stayed 1 night in Oct 2023
Response from reception on 31 Oct,2023
Thank you for taking the time to review us.

6/10 Okay

Gabrielle

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
I could have done with more tea and a hairdryer
Stayed 1 night in Oct 2023
Response from reception on 31 Oct,2023
Thank you for taking the time to review us.

10/10 Excellent

Roy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and this travel lodge has a nice restaurant attached to it. Perfect if you're flying in or out of Dublin.
Stayed 1 night in Oct 2023
Response from reception on 27 Oct,2023
Thank you for taking the time to review us and for the kind words.

6/10 Okay

David

Travelled with family
It was average staff and service. Great location fir the airport and bus service into Dublin and swords.
Stayed 3 nights in Oct 2023
Response from Reception on 23 Oct,2023
Thank you for taking the time to review us.

8/10 Good

Elisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible from airport.
Stayed 2 nights in Oct 2023
Response from Reception on 23 Oct,2023
Thank you for taking the time to review us.

6/10 Okay

Dana

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Reception on 23 Oct,2023
Thank you for taking the time to review us.

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from reception on 20 Oct,2023
Thank you for taking the time to review us.

8/10 Good

Janine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for if you need to be close to the airport. 24-hour reception desk is also highly convenient.
Stayed 1 night in Oct 2023
Response from reception on 17 Oct,2023
Thank you for taking the time to review us.