Verified
4/10 Poor
Michelle
12 Jun, 2026
Liked: Staff & service
Disliked: Cleanliness, amenities
The first room we were put in had "not yet been renovated". That's no issue...but the electric door barely worked, the door frame itself looked like it had been kicked in /broken into more than once and there was a huge gap under the door. So the second room we were put in was newly renovated and fairly nice. However it was not cleaned very well: there was dirt in the corners, the bed covers both looked like they hadn't been washed. There was no blankets on the bed; only a sheet and a thin cover. There was ZERO cold water, so what were we supposed to give the dogs to drink? The guy looked at it and said he'd "turn down the hot water" and gave us a handful of bottles of water to give the dogs. We had to refill the bottles and leave them in the fridge so they would be drinkable. The pool was closed and the "dog area" was a small patch of grass between the parking lot and the busy road. When I asked the front desk, she did tell me we could take the dogs around the back to a large area. Staff were as helpful as they could be with what they had to work with.
Michelle
Stayed 1 night in Jun 2026
