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Reviews of Kasuitei Ohya

3 out of 5
Kasuitei Ohya
Funatsu 4025, Fujikawaguchiko, Yamanashi-ken

Reviews

9.0

Wonderful

Rating 10 - Excellent. 231 out of 401 reviews" "
Rating 8 - Good. 141 out of 401 reviews" "
Rating 6 - Okay. 19 out of 401 reviews" "
Rating 4 - Poor. 3 out of 401 reviews" "
Rating 2 - Terrible. 7 out of 401 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Tiffany

Liked: Staff & service
Stayed 1 night in May 2024

2/10 Terrible

Jason

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay in suites 401,402,501,502 it is the worst experience I’ve had in 30 years of travel. The hotel owner also owns a 24 hour access gym located on floors 3 and 4. We had room 401 and the noise from gym music, and people often dropping weights made it impossible to sleep. The bed actually shook from the constant weight dropping. The owner also has apartments and gym showers on the suite floors which are also very noisy. We were given a phone number upon check in to call for any problems. After lying in bed for an hour I got up to call. The rooms don’t have phones. You have to use the staffed phone on the first floor. So I had to get dressed and when I went down there was no staff. So I had to walk outside cross a street and go to the main hotel. Staff offered to talk to the people in the gym and did (I was asked to join) which was a waste of time as people are constantly coming and going from the gym and music never stops. Back at the hotel (this has now been 30mins) I said I still needed a solution that would allow me to sleep. Management replied that all rooms were full. The process was very slow about 1.5 hrs total. I asked them to find and pay for a room at a different hotel. Each exchange was taken by staff to a manager somewhere while I waited for them to determine a reply. A room had ‘suddenly’ become available in a different building without a gym. My husband and I replaced our room and relocated around midnight. It was quiet.

10/10 Excellent

Elinor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! The room was fantastic and the staff lovely and helpful. The public and private baths are worth staying for here alone. Great location for exploring the surrounding area as close to the station and local sightseeing bus
Stayed 3 nights in May 2024

10/10 Excellent

Yuqian

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel with both view of the lake Kawaguchiko and the Mt. Fuji. Breakfasts are delicious. Room is very clean.
Stayed 2 nights in May 2024

10/10 Excellent

Zijian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a perfect stay. Everything about it was stunning
Stayed 2 nights in May 2024

8/10 Good

Teri, Aiea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a pretty basic ryokan with a view of Lake Kawaguchiko, but not of Mt. Fuji. The rooms are on the small side and the public onsen are really old/tired looking.
Stayed 1 night in May 2024

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable services overall.
Stayed 2 nights in Apr 2024

10/10 Excellent

LOC, FEDERAL WAY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good ryokan resort. Nice staff. Everything was ready when we checked in. We stayed in traditional Japanese room with the view of lake Kawaguchico. Japanese set meals for dinner and breakfast were amazing. We had a good time there!
Stayed 1 night in May 2024

10/10 Excellent

Zahra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing place to stay. We were only here for a night, but it was the most relaxing stay ever. The private onsen was amazing and there were so many special touches like matching pajamas, a goodie bag and breakfast included. We left very early so the staff gave us our breakfast the night before in a packed lunch and it was so lovely. We also got a massage and it was incredible. Staff were so kind and lovely. Would definitely stay here again, thanks so much <3
Stayed 1 night in Apr 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice stay! The Food at the evening and the morning was very varied, so each one find something that he likes.
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. True Japanese experience for my teenagers. Staff was wonderful. Restaurants in the area close early and coffee shops do not open until 9:00 am, so need to plan for that. Breakfast at hotel was wonderful and great variety of local cuisine.
Stayed 1 night in Apr 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Gaspar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great. The rooms are confortable and beautiful and the lake’s view is very nice. The food (dinner and breackfast) is delicious. The staff from the hotel is really helpfull.
Stayed 2 nights in Apr 2024

8/10 Good

Lyndsey

Stayed 2 nights in Apr 2024

10/10 Excellent

Merri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very hospitable and lovely stay for foreigners looking for a somewhat traditional ryokan experience.
Stayed 1 night in Apr 2024

10/10 Excellent

Katelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lake view was stunning.
Stayed 1 night in Apr 2024

10/10 Excellent

Valerie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location and lovely staff. It was my first time in a ryokan, and they set the bar really high. Definitely recommend and would return
Stayed 1 night in Apr 2024

10/10 Excellent

Chiminh

Liked: Cleanliness, staff & service, property conditions & facilities
Great clean stay and amazing property
Stayed 1 night in Apr 2024

10/10 Excellent

aditya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous Ryokan with Onsens in the basement and rooftop. Amazing views of Lake Kawaguchiko from the room and breakfast and great service by Ayumi who brought us dinner into our room.
Stayed 2 nights in Apr 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Yingzi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super nice and helpful. The room is specious and clean. The included Japanese style breakfast and dinner are delicious.
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, excellent meals, great location and view of mount fuji
Stayed 1 night in Mar 2024

10/10 Excellent

Kelsey

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place. Traveled with 6 people and we were all satisfied.
Stayed 1 night in Mar 2024

10/10 Excellent

Songsen

Liked: Cleanliness, amenities, property conditions & facilities
Service is excellent. Drop us to the station is a great help. Dinner is delicious.
Stayed 1 night in Mar 2024

10/10 Excellent

Letti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Mario

Stayed 1 night in Mar 2024

10/10 Excellent

Sonia

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Warm hospitality.
Stayed 2 nights in Mar 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Value for money. Convenient location
Stayed 1 night in Mar 2024

10/10 Excellent

ZEAN WEE, JIMMY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb staff and room! Me and my partner really love the view and the facilities.

10/10 Excellent

emily

Stayed 1 night in Mar 2024

8/10 Good

Alan, Kaneohe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Feb 2024

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here! The staff was very kind and professional. The half-board and breakfast were very generous and filling. The room was clean and the futon beds were so comfortable. The surrounding area is nice to walk around. This was a very good experience.
Stayed 1 night in Feb 2024

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right on the lake, 10 minutes walk from kawaguchiko bus station, and right by the panoramic ropeway to see mt fuji. The hotel staff was extremely nice, we were able to store our luggage with them prior to check in and after check out as our travel schedule did not perfectly align with the times. We booked the private onsen for about $20 for 50 minutes. after a long day (or two) of travel from the US, it was perfect! My partner has tattoos, and it was our first onsen experience so the private onsen was just what we needed. the views are beautiful and so peaceful. the tatami beds in the room were comfortable and we loved the yukatas provided by the hotel to wear to dinner. the dinner was multiple courses, with interesting options that were not really explained or labeled. overall the dinner was good but not near the best we had during our time in japan. overall we had a relaxing stay and would come back!

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at traditional Japanese room which had an amazing view to Mount Fuji. Staff was super friendly, polite and fast to help us. Close to amenities.
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price point good for location
Not bad but servcie attentiveness at the restaurant not as good as other ryokan. Esp morning, the service staff kept chit chatting and disrupt the peaceful breakfast. If they can be more attentive to topping up tea, etc. Coffee at the recep cost jpy 200, why not provide for free?
Stayed 1 night in Feb 2024

10/10 Excellent

CHENG KHIM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous and relaxing hotel, traditional style room and food. Perfect view of mt Fuji from our window. Staff super helpful and will pick you up at train station
Stayed 1 night in Jan 2024

10/10 Excellent

Freddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel/onsen
Stayed 2 nights in Jan 2024

10/10 Excellent

Joseph

Liked: Amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Brandon

Stayed 2 nights in Jan 2024

10/10 Excellent

Alvin, Richmond Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive experience, staff are nice, helpful and can speak english. Wonderfull meal and breakfast. Parking is easy and close by. This hotel respect privacy. Just make sure to book lake view room, otherwise there is a chance that you will be assigned to the older wing/building of this hotel without outside view. Finally, try out all of their amazing hot spring is a must!! Will book again and recommend to others.
Stayed 1 night in Dec 2023

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities
The Japanese style hotel is marvelous, highly recommended
Stayed 1 night in Jan 2024

8/10 Good

Chenyu

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room needs a bit of renovation
Stayed 1 night in Dec 2023

10/10 Excellent

Hsin-hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's wonderful! Great view and convenient location. :)
Stayed 2 nights in Dec 2023

10/10 Excellent

Sadao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Ryoukan Stay to Remember!
Visited this beautiful ryoukan for my honeymoon and it exceeded all expectations. The lake view, the onsens, and the view of Mt. Fuji was absolutely SPECTACULAR! Not to mention the level of service provided by the front desk and staff servicing breakfast hour. My wife and I had a beautiful time and honestly did not want to leave. We said next time we visit the area, we know exactly where we're staying... Kasuitei Ooya!
Stayed 2 nights in Dec 2023

10/10 Excellent

CHI-YUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, friendly staff, and nice view
Stayed 1 night in Dec 2023

10/10 Excellent

Amy

Stayed 1 night in Dec 2023

8/10 Good

Cho Ying

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant 2-night stay in Kasuite Ohya. Credit is given to the room service staff Yumi who was very friendly and cute, always smile, and helped us celebrate our wedding anniversary. Also thank you the hotel for arranging us the Mountain Fuji view room and serving us white wine for the special day. The hotel was very clean, and in a convenient location. There are two onsen places inside the hotel (Lv B1 and 7/F), pretty enough for serving all guests, and I was able to enjoy the onsen by myself sometimes. The negative point of the hotel is that the weak sound proof, we can hear noises of the road and next door. Yet, it’s still in an acceptable level. The other thing is about the food, the breakfast is not as deluxe as expected, mainly serving vegetable dishes. Overall, a nice experience still!
Stayed 2 nights in Dec 2023

10/10 Excellent

Chris

Stayed 2 nights in Dec 2023

10/10 Excellent

Lunthaporn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2023