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Reviews of Hotel Edel Warme

3 out of 5
Hotel Edel Warme
Kitanomine-cho 9-20, Furano, Hokkaido

Reviews

8.2

Very good

Rating 10 - Excellent. 54 out of 210 reviews" "
Rating 8 - Good. 115 out of 210 reviews" "
Rating 6 - Okay. 33 out of 210 reviews" "
Rating 4 - Poor. 8 out of 210 reviews" "
Rating 2 - Terrible. 0 out of 210 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Staff was nice, breakfast was good. Hotel is a bit dated, rooms are very, very warm. Bathroom is tiny and very tight. The step up into it is funky.
Stayed 4 nights in Jan 2024

8/10 Good

Sofia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of cafe or restaurant around the hotel were closed. The hotel is a bit noisy : you can hear kids running when they are in the room above yours, in the corridor. It's not well sound proof. The hotel staff was excellent. The fireplace is amazing
Stayed 6 nights in Dec 2023

10/10 Excellent

Kanav

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all round as always
Stayed 3 nights in Feb 2022

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the slopes.
Stayed 3 nights in Feb 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , warm and comfortable. Nice onsen. Guest lounge
Stayed 10 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2020

8/10 Good

alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020

10/10 Excellent

Katie, Gold Coast, Australia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, clean, and the staff were very friendly. Our sheets and towels were changed daily and there was an onsen on the property. The 5 min walk to the gondola was also very convenient. The only things I didn’t like was the lack of a laundry service and the buffet was just average. I really enjoyed my stay though and have already recommended it to friends travelling to Japan. I will be back next year!
Stayed 7 nights in Jan 2020

6/10 Okay

Thomas

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Mediocre hotel , saving grace is location
Hotel was fine , for beds they were not comfy whatsoever and anytime I brought an issue to their attention or asked them something they had an excuse ,
Stayed 8 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to walk to the slope and food and convenience store next door.
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value hotel in term of price
Pros -Free parking -Receptionist try to understand english by using translator. -Room cleanliness -Next to ski equipment rental shop. -Free open public bath (female & male separate).(This is not onsen suggestion good onsen at the New Princess Hotel $Y2000+/pax). -Hotel provide shuttle bus to ski area (schedule provide during check in) Cons -Location abit far from the ski and kitanomine (New Furano more nearest but $⬆️） -Hotel abit outdated -The breakfast serve individual set, small portion of each(1xfish slice,egg,veg,salad,3xbread), the drink, miso soap and some Japanese traditional veg snacks only buffet style)( I personally dont like the foods) - no laundry
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and spacious
Very quick check in, friendly service
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was rather cold even though the heater was on. The room was small too. However, the hotel was clean and has a good view. Will recommend for not too cold days.
Stayed 1 night in Oct 2019

10/10 Excellent

Suzy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a little old and worn round the edges but clean and functional. Has everything that you might need.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Main suggestion would be to move breakfast up earlier than 7 like many other Japanese hotels. We had to leave before 7 for something and hence, missed breakfast, in spite of already paying for it during the reservation process.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A quiet and convenient place to stay and within reach to attractions place. No other dislikes.
Stayed 2 nights in Jun 2019
Response from Edelwarme Okuyama on 13 Dec,2019
Thank you for your inquiry. Our hotel is a bit far from Furano city.Especialy,we are able to see a city night view and a lot of stars clearly. Have you seen that before? If you haven't seen yet, you should definitely see that. Please come again whenever.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

OLIVIA, HK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's a big parking lot in front of the hotel. A hot bath is available. It's very close to the skiing trail and gondola. They have very helpful front desk who tried every way to answer all the questions you may have. The hotel is not new, yet well maintained and clean.
Stayed 1 night in Jun 2019
Response from Edelwarme okuyama on 9 Dec,2019
Thank you for choosing to stay Edel Warme and thank you so much for giving such a good review. It is very easy to access to ski area. Our English skill is not good. But we'd like to be helpful for our customers. We hope you to stay to Edelwarme in the future.

8/10 Good

Michael, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious and comfortable. Everything works as they should. However, the toilet, like what others have mentioned, is really tiny! It's comparable to the toilet you would find in a cruise ship's stateroom. So if toilet is a dealbreaker for you, you may wanna look for another hotel. Staff are friendly and helpful. There is free parking onsite. The hotel is located very near town. There's a supermarket and McDonalds just 5 mins drive away. A 24hr convenience store is just 5 mins walk down the road. Overall, the hotel probably needs a refresh. Besides the toilet, I'm happy with my stay here
Stayed 4 nights in May 2019
Response from Edelwarme Okuyama on 4 Dec,2019
Thank you for choosing to stay Edelwarme and thank you so much for giving such a good evaluation. It is easy to access to town,a 24h convenience store, a supermarket, and McDonalds. Also,thank you for your valuable comment. Did you enjoy your stay? When you have an opportunity visit to Furano,Please chose Edelwarme.

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value in Furano
Hotel is good and reasonably priced for our stay. A lot of newer accommodations in Furano have become pricey. Twin room was comfortable and more space than a double room. Fridge had freezer compartment which was handy for keeping ice (purchase at 7/11 one block away). Had a nice view over the city. Heaps of good restaurants close by. Handy hotel shuttle to the slopes.Most important, the hotel had a good sized and clean onsen. Would have been nice if the open fire was going downstairs more often.
Stayed 14 nights in Mar 2019
Response from EdelWarme Okuyama on 18 Oct,2019
Thank you for choosing our hotel and thank you so much for giving such a good evaluation.As you said, public bath is the our selling point. It is said that they are effective for stiff shoulder, low back pain and neuralgia. We would be happy if you had enjoyed it. About the room, so do I.I like looking out the room window.Other room has a mountain veiw. If you have a chance to visit to Furano again, please choose our hotel.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff location to ski field and restaurants
Stayed 10 nights in Mar 2019
Response from EdelWarme Okuyama on 10 Oct,2019
Thank you for staying with us,and thank you so much for giving such a good evaluation. We aim to provide our costomers with even higher levels of satisfaction. We hope you to stay at Edel Warme again in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good access to all restaurants and ski fields nice food at breakfast
Stayed 7 nights in Mar 2019
Response from EdelWarme Okuyama on 8 Oct,2019
Thank you for choosing our hotel.And thank you very much for giving such a good evaluation.There are several restaurants near the hotel. Which restaurant did you go?Next time, If you stay at this hotel again, Could you try our restaurant, please. We always welcome you !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Add more room selections.
Stayed 3 nights in Feb 2019

8/10 Good

Tom, Hong Kong

Liked: Staff & service, property conditions & facilities, room comfort
Close to furano ski, convenient location. Good bathing facility
Stayed 2 nights in Jan 2019

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and good staff service and good tranport.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel staffs are good and very helpful. But the room is not clean. There are bugs flying around the room & toilet. Good thing is the room is big and spacious, BUT the toilet is relatively too small for such a big room. The toilet size is as comparable to a Cruise's internal room's toilet. The hotel look cozy but it's time to do a hotel refurbishment and pest control.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice Hotel but the washroom very small. overall is clean and staff Hotel also very nice.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Annonymous, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time earthquake experience when staying in this hotel. Didn't know how to evacuate after the first wave. No one comes to us that we are supposed to evacuate to which place. However, hotel tried its best to provide rice ball & drinking water since most of the restaurants are closed.
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Decent hotel marred by tiny bathroom
Our 4 bedder was clean and comfortable. Price was reasonable also. Unfortunately, the size of the bathroom was ridiculously small. In fact, this was the smallest bathroom I have encountered in all my travels.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Need to improve on the cleanliness
Need own transportation, hot springs bath not clean , outside people who not stay in this hotel still can enter. Hope the management will look in to it.
Stayed 1 night in Jun 2018

6/10 Okay

HK, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, picture worthy hotel
Overall pleasant stay, staff were friendly and helpful.
Stayed 1 night in Jun 2018

8/10 Good

Sut Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for short stay
Comfortable. Toilet was small but functional. Nice view. Abit out of the way from main furano town centre so you need a car.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Typically clean, efficient hotel close to slopes
Hotel Edel Warme is a spacious hotel within walking distance from Furano's second slope, Kitanomine. The rooms are spacious and neat, the bathrooms dinky in the way that most Japanese hotels are, as if molded from a single piece of plastic. Other than its location, therefore, there's really nothing that sets Hotel Edel Warme apart from any other hotel in Japan. And given that most hotels in Japan have perfectly good service, are neat as a pin and highly efficient, that earns Hotel Edel Warme excellent, if not outstanding marks.
Stayed 3 nights in Feb 2018

10/10 Excellent

Eric, Wanaka, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski Holiday Hotel
Awesome location close to the ski fields, with staff that were able to inform us of our travel & ticket options. They were always happy to help deal with us four NZers that were often snowy, wet, tired, excitable and un-educated in Japanese custom (but keen to learn). Super handy in-house Onsen, great to have brekkies with so much range, rooms were warm and dry (good for ski gear), shuttle bus to ski bases super-handy, pillow options was a plus! Some nice gifts in the small shop, lit up snow sculptures, nice body washes & lotions complimentary, close to some awesome restaurants, ski & weather reports on request, train & bus timetables & help to read them. Very few con's to list - perhaps the shower was a bit hot/lukewarm pulsy if you didn't have the setting just right (but barely used it anyway as we were in the Onsen every day), we couldnt fit our skis or boots in the ski drying room as they were too big (wide and tall), room style was dated - but till perfectly clean, tidy and acceptable.
Stayed 4 nights in Mar 2018

8/10 Good

Jacinta, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cost effective hotel
Hotel is close to the ski lift but also offers a bus to save carrying everything up hill. This hotel offers excellent value for money, nothing is flash but very clean and tidy. Staff try very hard with their English and breakfast in the restaurant was nice.
Stayed 7 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Mun Keet

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel near the slopes
This was a nice place to stay with a cozy fireplace in the lobby and friendly staff. It's a 10 minute walk (with gear) up a small hill to the slopes so the location is great. Big parking lot and easy drive to town if you have a car. My one complaint would be the walls are quite thin - we heard our neighbors every night.
Stayed 2 nights in Dec 2017

8/10 Good

CLKOH, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place To Stay for Skiing at Furano
Hotel is at a great location near both ski slopes in Furano.. Complimentary shuttle bus throughout the day to both slopes. Many restaurants near the hotel to choose from. Public hot bath within the hotel is an added bonus to sooth tired muscles after skiing. The breakfirst selection could be improved as I stayed here for 6 nights with the same breakfirst everyday.
Stayed 6 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good value for money
Good location - 10 mins uphill walk to Kitanomine ski region, 4 restaurants and a convenience store within 2 streets radius. Good service - shuttle bus service to both Kitanomine and Furano ski regions, but at fixed timings only. Very helpful staff, even though they can't speak much English. Good range at buffet breakfast: salad, rice and soup, bread and mix of Japanese and Western main dishes. Disappointing Room - hard bed plus flat and hard pillow. Windows not advised to be opened because there are swarms of lady bugs just waiting to enter the room. They're all stuck in the window sills, a very alarming sight if you're stupid like us and choose to ignore the warning sign at the window. No air condition in winter, only heating service makes for stuffy rooms. We found that opening the curtains helped to cool down the room because outside air seems to seep in a bit. Overall not bad alternative to the 3x more expensive New Prince Furano, but that one is a true ski-in, ski-out resort.
Stayed 4 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel near ski lfits
A sizeable hotel with parking and comfy rooms. Only 2 minute drive to the ski rentals and Kitanomine lifts. The free public bath was great to soothe tired muscles after skiing - male/female separate sections with 2 pools in each. Baths were very clean. Staff was friendly and always smiling. Check out is a little early at 10am. Some cute restaurants only a short walk from the hotel and a 7-11 nearby. Overall, love our stay there albeit only for 1 night.
Stayed 1 night in Dec 2017

6/10 Okay

C K

Liked: Cleanliness
Won't be back.
When we asked for help with our luggage, there were 2 gentlemen and a lady on duty at the reception but they just directed us to the trolley. The table and mirror are too low for comfort and my toddler can easily reach the table of things. Bathroom is too tiny for comfort. Only saving grace was our set breakfast served by very lovely wait staff.
Stayed 2 nights in Dec 2017

10/10 Excellent

Candy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Hotel staff are nice and allowed early check in..This hotel is by far the nearest to convenient store, and got eateries like tonkatsu..so u can settle ur meals over there. Accessible by bus from Furano station.. a little walking distance is needed after alighting from bus stop, ard 10min. U may take the same bus to Shin Furano Prince hotel and enjoyed the scenery and cafe there.. U may take local bus from same bus stop to Cheese Factory too..But make sure u take note of the timings as frequency is low in Furano..
Stayed 1 night in Dec 2017

8/10 Good

Pui Lan

Liked: Staff & service, room comfort
The price is reasonable. It is a good choice to travellers who would like to experience the hot air balloon because it is very close to the venue.
Stayed 1 night in Oct 2017

8/10 Good

Ngoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Hotel Edel Warme is nice to stay and clean and with perfectly nice breakfast. We loved it.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Facilities are older looking, but comfortable and I wouldnt hesitate to revisit them in the future.
Stayed 1 night in May 2017