“nice”

Nice place already making plans to take our kids this fall our room was nice and clean the bed was comfortable and clean can't wait till fall

“My experience in Gatlinburg at Fabulous Chalet Inn”

Our stay was absolutely wonderful. Great room with wonderful view of a running creek out our back door. Updated room. The attendant was very nice and stayed around due to traffic we were running a little bit behind, but glad we called ahead to notify them we were going to be late or once we got there we wouldn't have been able to check in due to they have no attendant at the office at all times. The one dissapointing thing was that we couldn't just walk to office to get snacks, no ice in the ice bin and no breakfast because they don't constitute making breakfast during their off season for only a handful of guest. Either your open and running a business all year around or shut down in the winter time. When a guest pays for what is on the website thats what they expect to get all year around not when it is convient for the business owner. Sell what you sell if your not going to offer certain things certain times of the year change your website to reflect that. Let people know up front what to expect.

“ok”

The hotel was ok it was a little run down but it was comfortable wasn't a bad place to stay but it could have been better.

“loved the name of the hotel”

the remote for the tv didn't work properly . the beds were old , but we always take a blow up to put on top of the bed for our backs .

“Noisy”

Couldn't sleep for the roaring of in room AC which did not cool the room. Hotel staff were knocking at the door at 8:00 am to clean the room.

“will not return”

advertising misleading ! I never saw the "lush landscaping" or view . there was a stream but not visable from room 132 where we were., our view was the parking lot.which was full & difficult to find a space on the weekend. This room was very outdated with cracked bathroom tiles, carpet , windows & drapes. The tv remote had no battery cover ,batteries were taped in to the remote , which didn't half work. The house keeping service was excellent even though they don't have much to work with . There were roll out windows in the room & bathroom,& it was good to be able to open the window. There was a hole in the wall facing the bed. The room was dark with the old carpet & bed cover. We will not return . The ladies who checked us in were very nice though .