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Reviews of Hotel Seri Malaysia Pulau Pinang

2.5 out of 5
Hotel Seri Malaysia Pulau Pinang
No 7, Jalan Mayang Pasir 2, Bandar Bayan Baru, George Town, Penang

Reviews

7.0

Good

Rating 10 - Excellent. 28 out of 270 reviews" "
Rating 8 - Good. 117 out of 270 reviews" "
Rating 6 - Okay. 87 out of 270 reviews" "
Rating 4 - Poor. 26 out of 270 reviews" "
Rating 2 - Terrible. 12 out of 270 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Jeff

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Chunechom

Stayed 4 nights in Sep 2023

10/10 Excellent

Collins

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. I'd stay here again
Stayed 1 night in Mar 2023

8/10 Good

Kam Wah

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Spacious n good environment, free n enough parking lots. But wifi not accessible in room,only near reception can get.
Stayed 1 night in Nov 2022

8/10 Good

Fauziah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baik dan memuaskan
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

MOHD HASNI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

2/10 Terrible

Alan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed linen very dirty and toilet very dirty. The room has a lot of Mosquito inside.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Ok... swmuanya ok
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
the price is reasonable . Have the some facility not in good condition (toilet door).
Stayed 1 night in Dec 2019

6/10 Okay

NorAniza

Travelled with family
Disliked: Property conditions & facilities
I can check in earlier than the stated time
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Kim, Kuala Lumpur

Travelled with family
Liked: Staff & service, amenities
The environment is overall good, only thing is the property it self need to be upgrade.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2019

4/10 Poor

mastura

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I was happy with the breakfast, a lot of asian varieties i enjoyed. I was happy with the availability of iron and ironing board in the room; safe the fuss of asking it from the reception. I was dissapointed with the room. The room and the toilet hadan unpleasant smell. The housekeepers dont change our towels and bedsheet during the morning room make over. At least a receipt for the hotel stay should be made available when checking in, cause i didnt receive one. I had to go to reception again to ask for the receipt as i will be making claims for the hotel stay. Seri Malaysia was a great hotel back then, i dont know why lately the quality has been an ultimate dissapointment. Its a shame cause we barely have a Malaysian brand that we can be proud of.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Noraini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
It is value for money. Clean. Good location, close to eating places and airport. Service was satisfactory but old building. Needs some upgrading
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool n steady
Stayed 1 night in Jun 2019

10/10 Excellent

azizah, Petaling Jaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They listen to us. Good, keep it up!
Stayed 3 nights in Jun 2019

6/10 Okay

Roy

Liked: Cleanliness, staff & service, room comfort
Furnishing is abit old. Quite empty and quite place and gave me some creepy feelings when walking towards my room. Power socket for TV not functioning. There were ants on the table. Water drainage for shower is clogged. Breakfast is not bad.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 2 nights in May 2019

4/10 Poor

May

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

ZAMZAMAH

Disliked: Cleanliness, property conditions & facilities
Kurang memuaskan
Ada lipas, bilik tak bersih, ada nyamuk, bilik air kurang bersih & bersemut
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Nothing special or unique
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Nice one...really good option.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic place to stay.
Stayed 4 nights in Apr 2019

6/10 Okay

SYED ATAUR

Disliked: Cleanliness, staff & service
A pathetic hotel
Stayed in this hotel due to where my friend was staying and proximity to the airport. Good Points 1. Has impressive exterior and lobby area. 2. The staff at reception are competent. Fast check in and check out. 3. Reasonable Malaysian breakfast. But no eggs in the menu, a big drawback a d disappointment. 4. Good kitchen staff. 5. A small pool available. Drawbacks 1. Gloomy room, very dim lighting. 2. Very poorly maintained room, ample signs of dirt and filth visible. 3. The housekeeping is the biggest drawback of the hotel, clumsy, sleepy, dont do their work meticulously leaving the room half clean and half dirty. Did not change towels, do not provide floor mat or wiper in the toilet which has no curtains in bath area. Pathetic water pressure, inconsistent hot and cold water inflow. 4. Bathroom in Room 111 had leaky floor tiles with water seeping out and never dry. 5. No Refrigerator or security safe deposit box in the room. Overall not a hotel worth the price we paid. Should not have charged more than $25 per night. A hotel not recommended for any kind of traveller.
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with family
Swimming pool dirty
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
TV not working?? No! The TV switch is next to your bed, just like lamp switch=P
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Overall , stay dkt sini oke , cuma masa first entrance pintu pun , dah mula bau tandas , and bilik ada lipas here and there . So not comfortable for that , but i dont know about others room , but mine its just okay .
Stayed 1 night in Mar 2019

6/10 Okay

Ziesya

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Its ok if the hotel is old, but the cleanliness is the important point to maintain the quality.
Stayed 1 night in Mar 2019

8/10 Good

IskandarReiner, Shah Alam

Travelled with family and small children, Business traveller
Liked: Staff & service
The customer service is good
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to improve on the quality of food (based on the breakfast I had in the hotel).
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness
The cleanliness need to improve as I can see there have a few cockroach in my room.....the toilet lock is not functioning and the shower head holding is not good....I need to hold by my hand.....please consider this feedback for the hotel improvement.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Not much comment of the place.. only that if possible do install lift for better service.. It will be a disadvantage for those who are going to stay at this hotel just happen is not well and the room is at the second floor. Just imagined the difficulties the customers has to face climbing the stairs to second floor.. so please consinder in installing the lift for better service n convenient to all customers. TQ
Stayed 1 night in Feb 2019

6/10 Okay

Srimalaysia, kl

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
value for money
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
no rushing to get a parking space...but the staff of house keeping to slow to pickup a phone call.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

MohdZaki, Melaka,MY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean and nice to stay but for breakfast food not nice
Stayed 2 nights in Feb 2019

4/10 Poor

Esther, Johor

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi weak,poor environment,room looks creepy,building like hospital,buffet not much choices of food,tv do not have chinese chanel,swmming pool always pack,and the window cannot lock..really terible experience on this trip..won't come back for the second time even it given free..frankly speaking
Stayed 4 nights in Feb 2019