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Reviews of Sandman Hotel Hamilton

3.5 out of 5
Sandman Hotel Hamilton
560 Centennial Parkway North, Hamilton, ON

Reviews

8.6

Excellent

Rating 10 - Excellent. 526 out of 1002 reviews" "
Rating 8 - Good. 295 out of 1002 reviews" "
Rating 6 - Okay. 103 out of 1002 reviews" "
Rating 4 - Poor. 38 out of 1002 reviews" "
Rating 2 - Terrible. 40 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities
Na
Stayed 1 night in May 2024
Response from Sandman Guest Services on 16 May,2024
Dear Jose,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton.I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,Sandman Guest Services

10/10 Excellent

Jairo

Business traveller
Liked: Cleanliness, staff & service, amenities
Customer service
Stayed 1 night in May 2024
Response from Sandman Guest Services on 15 May,2024
Dear Jairo,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton. I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,Sandman Guest Services

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close by to many restaurants and shopping. Very clean and friendly
Stayed 2 nights in May 2024
Response from Sandman Guest Services on 13 May,2024
Dear Michelle,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton. I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,Sandman Guest Services

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2024
Response from Sandman Guest Services on 12 May,2024
Dear Jamie,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton.I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,Sandman Guest Services

8/10 Good

Jill

Stayed 2 nights, room didn’t get cleaned. We were informed we had to ask for the service. Of course no one told us that. Good way to cut ur costs and keep profits. Not very happy
Stayed 2 nights in May 2024
Response from Sandman Guest Services on 12 May,2024
Dear Jill,Thank you for choosing to stay at the Sandman Hotel Hamilton and taking the time to leave us with your feedback. All of your comments are appreciated.We sincerely regret to hear that we could not meet your expectations. I would love to be contacted for a follow up on your reservation. Please feel free to reach out to us as we promise to do our best to meet your expectations on your next trip.Regards,Sandman Guest Services

8/10 Good

Satyanarayana Prasad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place looks neat
Stayed 2 nights in May 2024
Response from Sandman Guest Services on 6 May,2024
Dear Satyanarayana,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton. I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards, Sandman Guest Services

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool was very small, and as such did not use it
Stayed 3 nights in Apr 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was excellent with friendly staff and beautiful hotel.
Stayed 2 nights in May 2024
Response from Sandman Guest Services on 6 May,2024
Dear Shelley,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton. I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards, Sandman Guest Services

10/10 Excellent

Joanne

Travelled with family, Business traveller
Liked: Amenities
The hotel clean quiet and very kind and friendly
Stayed 1 night in May 2024
Response from Sandman Guest Services on 4 May,2024
Dear Joanne,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton.I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,Sandman Guest Services

10/10 Excellent

Ofelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sandman Guest Services on 2 May,2024
Dear Ofelia,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton.I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,Sandman Guest Services

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, parking filled up fast tho. Hotel was very clean and quiet.
Stayed 3 nights in Apr 2024
Response from Sandman Guest Services on 1 May,2024
Dear Terry,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton. I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards, Sandman Guest Services

10/10 Excellent

Kennedy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean, has a cute pool and hot tub! Would definitely stay here again :)
Stayed 1 night in Apr 2024
Response from Sandman Guest Services on 1 May,2024
Dear Kennedy,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton. I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards, Sandman Guest Services

10/10 Excellent

Sierra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing experience here! my boyfriend and i payed for a standard room and when we got there they generously gave us the king suite on the top floor. the staff was super nice and the whole stay overall was 10/10. will definitely be going back!👍 thank you sandman:)
Stayed 1 night in Apr 2024
Response from Sandman Guest Services on 30 Apr,2024
Dear Sierra,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton.I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,Sandman Guest Services

10/10 Excellent

Shirley Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sandman Guest Services on 30 Apr,2024
Dear Shirley,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton. I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards, Sandman Guest Services

10/10 Excellent

Shimaa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in this hotel. Room got 2 tvs, no Netflix but i was able to connect my laptop through HDMI with no problem. Free wifi was great. Bed and couch was comfortable. The pillows were soft but wasn’t a big deal. Bathroom very clean. Kitchen was a very nice addition. Would highly recommend
Stayed 1 night in Apr 2024
Response from Sandman Guest Services on 28 Apr,2024
Dear Shimaa,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton.We are happy to know that you enjoyed your stay with us - that is our goal. Please keep us in mind for your future visits.Regards,

6/10 Okay

lydia

Stayed 1 night in Apr 2024

2/10 Terrible

andrea

Business traveller
Liked: Staff & service
Disliked: Amenities
I couldn't sleep because of the noise from the highway.
Stayed 1 night in Apr 2024
Response from Sandman Guest Services on 26 Apr,2024
Dear Andrea,Thank you for choosing to stay at the Sandman Hotel Hamilton and taking the time to leave us with your feedback. All of your comments are appreciated.We sincerely regret to hear that we could not meet your expectations. I would love to be contacted for a follow up on your reservation. Please feel free to reach out to us as we promise to do our best to meet your expectations on your next trip.Regards,Sandman Guest Services

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sandman Guest Services on 27 Apr,2024
Dear James,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton.I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,Sandman Guest Services

10/10 Excellent

Ricardo

Stayed 3 nights in Apr 2024
Response from Sandman Guest Services on 12 May,2024
Dear Ricardo,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton.I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,Sandman Guest Services

10/10 Excellent

Antonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to give honest response as construction underway on nearby property
Stayed 1 night in Apr 2024
Response from Sandman Guest Services on 22 Apr,2024
Dear Antonia,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton.I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,Sandman Guest Services

10/10 Excellent

Alpesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sandman Guest Services on 23 Apr,2024
Dear Alpesh,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton.I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,Sandman Guest Services

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location.
Stayed 1 night in Apr 2024
Response from Sandman Guest Services on 23 Apr,2024
Dear Suzanne,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton.I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,Sandman Guest Services

8/10 Good

Romas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EV charging available
Stayed 1 night in Apr 2024
Response from Sandman Guest Services on 21 Apr,2024
Dear Romas,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton.I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,Sandman Guest Services

10/10 Excellent

Rachael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very clean
Stayed 2 nights in Apr 2024
Response from Sandman Guest Services on 20 Apr,2024
Dear Rachael,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton.I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,Sandman Guest Services

10/10 Excellent

MELANIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sandman Guest Services on 21 Apr,2024
Dear Melanie,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton.I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,Sandman Guest Services

10/10 Excellent

Darryl

Stayed 1 night in Apr 2024
Response from Sandman Guest Services on 4 May,2024
Dear Darryl,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton.I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,Sandman Guest Services

10/10 Excellent

Valerie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues Worked well for our needs
Stayed 1 night in Apr 2024
Response from Sandman Guest Services on 14 Apr,2024
Dear Valerie,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton.I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Doors to hallway do not block any sound. People in the hallway were not loud but all noise could be heard in the room
Stayed 1 night in Apr 2024
Response from Sandman Guest Services on 13 Apr,2024
Dear Sarah,Thank you for choosing to stay at the Sandman Hotel Hamilton and taking the time to leave us with your feedback. All of your comments are appreciated.We sincerely regret to hear that we could not meet your expectations. I would love to be contacted for a follow up on your reservation. Please feel free to reach out to us as we promise to do our best to meet your expectations on your next trip.Regards,

6/10 Okay

Janine

Stayed 1 night in Apr 2024
Response from Sandman Guest Services on 3 May,2024
Dear Janine,Thank you for choosing to stay at the Sandman Hotel Hamilton and taking the time to leave us with your feedback. We sincerely regret to hear that we could not meet your expectations. I would love to be contacted for a follow up on your reservation. Please feel free to reach out to us as we promise to do our best to meet your expectations on your next trip.Regards, Sandman Guest Services

8/10 Good

Dominique

Liked: Staff & service
The hotel was generally clean, I found a used hand towel in the bathroom. But good stay, will stay there again. Staff really accommodating and helpful
Stayed 1 night in Apr 2024
Response from Sandman Guest Services on 13 Apr,2024
Dear Dominique,Thank you for choosing to stay at the Sandman Hotel Hamilton and taking the time to leave us with your feedback. All of your comments are appreciated.We sincerely regret to hear that we could not meet your expectations. I would love to be contacted for a follow up on your reservation. Please feel free to reach out to us as we promise to do our best to meet your expectations on your next trip.Regards,

4/10 Poor

Selena

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I loved the do I g options. We ate at both restaurants which were great. Moxies food was phenomenal, as was their customer service. The sheets in our room had not been changed from the people prior to us. Hairs were found in both beds, all over the sheets, as well as one of the beds smelling like men’s cologne.
Stayed 1 night in Apr 2024
Response from Sandman Guest Services on 9 Apr,2024
Dear Selena,Thank you for choosing to stay at the Sandman Hotel Hamilton and taking the time to leave us with your feedback. All of your comments are appreciated.We sincerely regret to hear that we could not meet your expectations. I would love to be contacted for a follow up on your reservation. Please feel free to reach out to us as we promise to do our best to meet your expectations on your next trip.Regards,Sandman Guest Services

8/10 Good

PUJA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sandman Guest Services on 28 Apr,2024
Dear PUJA, Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton.I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,Sandman Guest Services

10/10 Excellent

Yiyi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sandman Guest Services on 9 Apr,2024
Dear Yiyi,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton.I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,Sandman Guest Services

10/10 Excellent

Jeff

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Apr 2024
Response from Sandman Guest Services on 7 Apr,2024
Dear Jeff,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton. I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards, Sandman Guest Services

8/10 Good

Bibiana

Liked: Staff & service
What I like the most about Sandman is that I have the option of having a little kitchen with stove top and refrigerator.
Stayed 1 night in Apr 2024
Response from Sandman Guest Services on 7 Apr,2024
Dear Bibiana,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton. I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards, Sandman Guest Services

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and comfortable stay!
Stayed 1 night in Apr 2024
Response from Sandman Guest Services on 8 Apr,2024
Dear Adrian,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton.I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,Sandman Guest Services

10/10 Excellent

Thomas

Travelled with family
Liked: Property conditions & facilities
The hotel was amazing , the hot tub and pool were set at great temps. Restaurant s on site were great. The view was the only thing subpar
Stayed 1 night in Apr 2024
Response from Sandman Guest Services on 5 Apr,2024
Dear Thomas,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton. I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards, Sandman Guest Services

8/10 Good

Crystal

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hallways weren’t very clean but rooms were good.
Stayed 1 night in Apr 2024
Response from Sandman Guest Services on 5 Apr,2024
Dear Crystal,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton. I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards, Sandman Guest Services

10/10 Excellent

David, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel , sketchy people in the area, no drink vending machine on my floor just snacks, Staff was helpful and friendly , room was clean . Coffee maker had a dirty filter holder which could have been mold . They should really clean those. Convenient road access to the highway and overall I’d give 3.5 stars to 4 . Not bad, not great .
Stayed 4 nights in Mar 2024
Response from Sandman Guest Services on 5 Apr,2024
Dear David,Thank you for choosing to stay at the Sandman Hotel Hamilton and taking the time to leave us with your feedback. All of your comments are appreciated.We sincerely regret to hear that we could not meet your expectations. Please feel free to reach out to us as we promise to do our best to meet your expectations on your next trip.Regards, Sandman Guest Services

10/10 Excellent

Velibor

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Mar 2024
Response from Sandman Guest Services on 3 Apr,2024
Dear Velibor,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton.I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,Sandman Guest Services

8/10 Good

priyank

Stayed 2 nights in Mar 2024
Response from Sandman Guest Services on 23 Apr,2024
Dear Priyank,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton.I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,Sandman Guest Services

10/10 Excellent

katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location will be staying there again
Stayed 3 nights in Mar 2024
Response from Sandman Guest Services on 2 Apr,2024
Dear Katherine,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton.I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,Sandman Guest Services

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sandman Guest Services on 2 Apr,2024
Dear Erin,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton.I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,Sandman Guest Services

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction going on around the hotel.
Stayed 1 night in Mar 2024
Response from Sandman Guest Services on 1 Apr,2024
Dear Eric,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton.I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,Sandman Guest Services

10/10 Excellent

Musafari

Liked: Cleanliness, staff & service, property conditions & facilities
Jj
Stayed 1 night in Mar 2024
Response from Sandman Guest Services on 1 Apr,2024
Dear Musafari,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton.I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,Sandman Guest Services

8/10 Good

Debbie Ann

Travelled with pets, Travelled with partner
Disliked: Cleanliness
Improvement needed in rooms
Stayed 5 nights in Mar 2024
Response from Sandman Guest Services on 31 Mar,2024
Dear Debbie Ann,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton.I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,Sandman Guest Services

10/10 Excellent

Thoa

Liked: Cleanliness, amenities
Very good
Response from Sandman Guest Services on 31 Mar,2024
Dear Thoa,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton.I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,Sandman Guest Services

10/10 Excellent

Dominic

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an issue with our tv that was immediately fixed. User error but they were extremely prompt and helped right away. Everything else was great.
Stayed 1 night in Mar 2024
Response from Sandman Guest Services on 31 Mar,2024
Dear Dominic,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton.I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,Sandman Guest Services

10/10 Excellent

Peter

Was reasonably priced and very clean !! Staff was very pleasent !!
Stayed 2 nights in Mar 2024
Response from Sandman Guest Services on 31 Mar,2024
Dear Peter,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton.I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,Sandman Guest Services

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sandman Guest Services on 28 Mar,2024
Dear Isabelle,Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton.I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits.Regards,Sandman Guest Services