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Reviews of Comfort Hotel Hiroshima Otemachi

3 out of 5
Comfort Hotel Hiroshima Otemachi
3-7-9 Ote-machi, Naka-ku, Hiroshima, Hiroshima-ken

Reviews

8.4

Very good

Rating 10 - Excellent. 106 out of 281 reviews" "
Rating 8 - Good. 129 out of 281 reviews" "
Rating 6 - Okay. 40 out of 281 reviews" "
Rating 4 - Poor. 3 out of 281 reviews" "
Rating 2 - Terrible. 3 out of 281 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Eunice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very convenient, as it's located right off a bus or a tram, and the elevator to the hotel is very slow and old fashion, but the hotel itself was fine! It was a little small, but we have no complains as it's in a good convenient location. We loved the free breakfast and will be happy to stay here again in the future.
Stayed 3 nights in Apr 2024

8/10 Good

Zengyi, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very close to the peace park, where you can see the atomic bomb memorial point, and take the ferry to Miyajima Island.
Stayed 2 nights in May 2024

10/10 Excellent

Shelley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Apr 2024

6/10 Okay

Azizul

Disliked: Amenities
It’s a okay hotel for people are on budget.
Stayed 1 night in Apr 2024

10/10 Excellent

Ashlynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and the staff are friendly. Area is convenient, short walk to memorial and restaurtants.
Stayed 2 nights in Apr 2024

10/10 Excellent

John Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast
Stayed 2 nights in Apr 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was exceptional rooms are small but efficient
Stayed 1 night in Apr 2024

8/10 Good

Peter

Stayed 2 nights in Mar 2024

10/10 Excellent

Bev and John

Liked: Cleanliness, amenities, property conditions & facilities
Very easy to get to the sites of interest both day and night. Quiet and comfortable
Stayed 2 nights in Mar 2024

8/10 Good

Kai

Travelled with family
Liked: Cleanliness, property conditions & facilities
It’s very close to station and aquarium. More space than business hotel. Reasonable price too! For old person like me hard to manage all high technology😅 Bed was too hard to sleep on. But overall it was nice stay. I will stay again if I have a chance to come back.

10/10 Excellent

Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
E only picked this place because it was cheap and close to the A Dome. We weren't expecting to much from it but we're pleasantly surprised there was an included breakfast and the for was really nice 😊 Definitely could not beat it for that price range!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Isuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a bit older and you can tell, but other than that no issues. Staff was helpful and free breakfast was basic but good. For price it was good, but had to catch transport to other tourist locations and not as close, but again makes sense for the price

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my time here. Super convenient location, a street car away from the main station. 5 min walk to the peace memorial park and about the same to a large amount of restaurants and bars. Is away enough to be out of the hustle and bustle thou Staff were super friendly and helpful, breakfast was one of the best I've had included (I'm western). Comfy bed, would highly recommend especially for the cost
Stayed 2 nights in Dec 2023

8/10 Good

Saurav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Hisashi

Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hiroshima hotel
Excellent location, friendly staffs, delicious buffet Japanese+continental breakfast.
Stayed 2 nights in Dec 2023

8/10 Good

Yong Hwan

Liked: Cleanliness, staff & service, property conditions & facilities
친절한 직원, 깔끔한 조식, 좋은 위치, 예상했지만 정말 좁은 방
Stayed 1 night in Dec 2023

10/10 Excellent

Oleg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, nice, knowledgeable staff, convenient location!
Stayed 4 nights in Nov 2023

10/10 Excellent

Pablo G, Lithia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!! Walkable to Peace park and surronded areas. Good price with a good breakfast.
Stayed 2 nights in Nov 2023

8/10 Good

Wai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. The included breakfast was appreciated and very good. The room was fairly spacious for a japanese hotel. The bes was a bit firm for my liking but is faily typical once again for japanese hotels from what I've experienced so far.
Stayed 1 night in Oct 2023

10/10 Excellent

Nazneen

Stayed 2 nights in Oct 2023

8/10 Good

Kumiko

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice breakfast
Stayed 3 nights in Oct 2023

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, less than 100m from tram stop. Easy access to the train station. Right next to peace park. Good buffet breakfast and the rooms are a great size.
Stayed 1 night in Sep 2023

6/10 Okay

Mark, Yokosuka

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is old, and looks a tad dirty in some areas. Especially inside the two elevators. The two elevators are very slow and a nuisance too. They do leave the doors to stairs open from 6-10 AM so people can make it to the courtesy breakfast on the third floor. But, if you are on say the 13th floor it's a hike. Btw, if you are on an extended stay the breakfast is pretty much the same everyday. Unless you get the largest room they have be prepared for very small rooms. The only amenities in the rooms are toothbrushes; no coffee. There is a coffee machine, tea, lemon water at the main lobby on the 3rd floor. The main lobby breakfast area serves as a library of sorts with courtesy iPads.
Stayed 6 nights in Jun 2023

8/10 Good

Kojiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 5 nights in May 2023

8/10 Good

Joao carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
The room was big (we got a twin room with 2 beds since it was bigger than the double room). There are no sound-proof windows so you can hear anything coming from outside and also they lack a good blackout curtain leaving the room really bright early in the morning. Breakfast was really good with plenty of options. Overall a good stay.
Stayed 2 nights in May 2023

8/10 Good

Mark, Yokosuka

Business traveller
Liked: Staff & service
Great location, close enough to the sites to walk, and plentiful dining and stores close by. The property is a bit dated, and the rooms are very small. The bathrooms are small along with the tub and shower area. They do offer a free breakfast that’s not bad, but it gets tiresome if you’re staying more than several days.
Stayed 4 nights in May 2023

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the city center. Very close to Peace Park (short walk). They should give instructions about parking to those arriving by car. I had to wait in the car on a busy street until they gave us the directions. A very good breakfast is also suitable for western tastes.
Stayed 1 night in Apr 2023

8/10 Good

Mark, Yokosuka

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Adequate breakfast service. Rooms bit on the small side.
Stayed 6 nights in Apr 2023

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to walk to the peace park and castle. Good breakfast. Nice staff. Our room was quite big.
Stayed 1 night in Apr 2023

10/10 Excellent

dolores

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great breakfast and walking distance to A -bomb dome. Close to Bus stop #3 that we used for transpotation from Hiroshima station to the hotel. Free coffee and lemon water starting 2pm which is great after a long walk to different attractions.
Stayed 5 nights in Apr 2023

8/10 Good

Mark, Yokosuka

Liked: Cleanliness, staff & service
The property is dated but still adequate. Great location. Good breakfast service. Rooms are a bit small.
Stayed 2 nights in Apr 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2023

8/10 Good

Ling

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean centrally located hotel
Very central location for tourist spots and a short distance from train station but very accessible by public transport. Nice clean hotel unfortunately we were there during the virus fiasco so a lot of things were done differently breakfast was limited but enough. Would stay in that location again if the need arose Very walkable distance to shops and eating places
Stayed 3 nights in Mar 2020

8/10 Good

Stephen

Liked: Staff & service, property conditions & facilities, room comfort
Rooms quite cramped
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Pankaj, Honolulu, HI

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Centrally located on a public transit route and heart of the business center and historical sites.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Brian Shinji

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Eva, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was terrific, room size was average for Japan and breakfast was very good. Staff were very friendly!! We were very happy we chose the Comfort Hotel for our stay in Hiroshima.
Stayed 1 night in Oct 2019

10/10 Excellent

DAWN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value Hotel
Hotel great location, friendly, clean and great value. Rooms small as to expect in Tokyo but comfortable. TV, coffee facilities, toiletries and heated toilet seats!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for the location. Hotel was clean and the staff were great.
Stayed 10 nights in Apr 2019

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very central and easy to access via street cars.
Stayed 2 nights in Dec 2018

8/10 Good

Ren, Colorado, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location. Hotel is within easy walking distance to the A-dome/park and tram stop that will take you to/from the train station. Also, many local restaurants are within walking distance. Complementary hotel breakfast is good with a large selection of different foods.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
We love the place! Right across the trams and very near the bus station. Breakfast, location, comfort, staff were all great! We would stay here again at a heartbeat!
Stayed 1 night in Oct 2018

6/10 Okay

Chew Soon

Convenient to many places of interest. Tram near hotel.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does not disappoint. We'll be back.
We always - by far - enjoy our stay at the Comfort Hotel chain. We loved the location, cleanliness, service, comfort and breakfast. Rooms are quiet which helps us get better sleep. We would certainly be staying with them in the future.
Stayed 2 nights in Oct 2018