Outdoor pool, pool umbrellas, pool loungers

Reviews of Hotel Mongibello Ibiza

4 out of 5
Hotel Mongibello Ibiza
Carrer los Rosales, 53, Santa Eulalia del Rio, Ibiza

Reviews

8.6

Excellent

Rating 10 - Excellent. 109 out of 213 reviews" "
Rating 8 - Good. 73 out of 213 reviews" "
Rating 6 - Okay. 20 out of 213 reviews" "
Rating 4 - Poor. 6 out of 213 reviews" "
Rating 2 - Terrible. 5 out of 213 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Carolina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the hotel is unique. Amazing breakfast.
Stayed 2 nights in Apr 2024
Response from Javi Otero - Deputy General Manager on 15 Apr,2024
Dear Carolina,Thank you for your feedback! We are thrilled to hear that you found our hotel to be unique and that you enjoyed our amazing breakfast. Your satisfaction is our priority, and we are delighted that we could provide you with a memorable experience.We hope to welcome you back for another enjoyable stay in the future.Warm regards,

10/10 Excellent

Keith, Tonbridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I spent 6 days at The Mongibello and it was lovely. It is a very well run, clean, convenient, well staffed hotel, we would definitely return.
Stayed 5 nights in Mar 2024
Response from Javi Otero - Deputy General Manager on 13 Apr,2024
Dear Keith,Thank you for choosing to spend your recent 6-day stay at The Mongibello. We are delighted to hear that you and your wife had a lovely time with us. Your kind words about our hotel being well-run, clean, convenient, and well-staffed mean a lot to us.We are thrilled to know that you would definitely return, and we would be honored to welcome you back.Please feel free to reach out to us directly for any future reservations or assistance you may need.Warm regards,

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Javi Otero - Deputy General Manager on 21 Oct,2023
Dear Rob,Thank you very much for your review and your 4 stars rating.We are thrilled to know you have enjoyed your stay with us, and we hope we can welcome you again in the future.Kind regards,

10/10 Excellent

Liliya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean in a great area. Can't complain about the service as well.
Stayed 6 nights in Sep 2023
Response from Maria Gonzalez Guest Experience Manager on 17 Oct,2023
Dear Liliya,We're delighted to hear that you found our hotel very clean and in a great area. It's wonderful to know that you had no complaints about the service as well. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future. Thank you for choosing Mongibello!Warm regards,

8/10 Good

Marie

Liked: Property conditions & facilities, room comfort
Nice, but charging for teabags- seriously?!
The Mongibello is a bright and fresh new hotel, with friendly staff and a beautiful view from the sea view rooms, lobby, restaurants and pool area. It’s somewhere to go for an ultimate adults chill out holiday, while still maintaining some vibe with the flow of 1960’s music and live jazz around the pool (Thursday and Sunday sundowners). We had a terrace suite for 5 nights and it was worth the upgrade - I would get one of those or a standard suite, if you can. It’s right infront of the pool with a superb view, plus you can hear that lovely music flowing in when you have the doors open. The only thing I was shocked to learn is that they do not refill your coffee capsules of tea bags (there was just 4 capsules and one mint tea bag in the room - my partner and I had to share it!). If you want a refill it costs €5 a time - when paying over €400 a night for a suite, that seemed completely petty and unnecessary - especially since staying more nights is generally an economy of scale for the hotel. I have never known a hotel (luxury or budget) charge for such. Whoever made that decision needs to rethink it, as it knocks a star off!
Stayed 5 nights in Sep 2023
Response from Kikka Sangiorgio Guest Experience Manager on 16 Sept,2023
Thank you Marie for taking the time to share your thoughts about your recent stay at Mongibello. We truly appreciate your detailed feedback, as it helps us improve our services.We're thrilled to hear that you enjoyed our hotel's bright ambiance, friendly staff, and the stunning views from our sea view rooms, lobby, restaurants, and pool area. It sounds like you had a fantastic experience, especially with the live jazz and 1960s music by the pool—a perfect setting for a chill-out holiday.We're also delighted that you found our terrace suite worth the upgrade, and we appreciate your positive feedback on the view and the ambiance.Regarding the issue you raised about the coffee capsules and tea bags, we sincerely apologize for any inconvenience this may have caused. We take your feedback seriously and will certainly review our policies in this regard. Our aim is to provide the utmost comfort and convenience to our guests.We genuinely value your feedback, and we hope you'll consider staying with us again in the future. Your satisfaction is of the utmost importance to us, and we want to ensure your next visit exceeds your expectations in every way.Thank you once again for choosing our hotel, and we look forward to the opportunity to welcome you back.Warm regards

10/10 Excellent

Adam

Stayed 3 nights in Aug 2023
Response from Javi Otero - Deputy General Manager on 9 Sept,2023
Dear Adam,Thank you very much for taking the time to give us such a high score!We are thrilled to know you have had a perfect stay, and we truly hope we will see each other again soon at Mongibello Ibiza.Kind regards,

10/10 Excellent

Dhirenkumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Javi Otero - Deputy General Manager on 7 Sept,2023
Dear Dhirenkumar,Thank you for rating us with a 10!!We are thrilled to know we have exceed your expectatios, and we are all looking forward to welcoming you again soon.Kind regards,

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Additional training for the staff would be beneficial.
Stayed 3 nights in Aug 2023
Response from Javi Otero - Deputy General Manager on 7 Sept,2023
Dear Kevin,Thank you for taking the time to share your review.We take note of your tip about some additional training for the staff, and it is something we are trying to do everyday, knowing the difficulty of traning them whilst the hotel is fully booked day in and day out.We appreciate your 4 stars, and we hope we can welcome you again in the near future.Kind regards,

10/10 Excellent

Lanah

Stayed 1 night in Sep 2023
Response from Maria Gonzalez Guest Experience Manager on 28 Sept,2023
Dear Lanah,Thank you so much for rating us with a 5 out of 5.We hope to have the pleasure of welcoming you back soon for another enjoyable visit.Sincerely,

10/10 Excellent

Jonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great experience
Top class. Big thank you to Nico & Mara for going above and beyond. A great addition to the hotel staff. Absolutely love the theme of the hotel. Just a beautiful spot. Check-in was fast and smooth. No issues at all. The room was nice with a partial sea view. Balcony could do with some re figuring as it was fairly crowded. But nice all the same. The vibe around the pool is magical. The soundtrack was perfect for the theme of the hotel. And makes a change from the typical ibiza pool vibes. Access to the beach which is nice for morning swims in the ocean. Everything was clean and tidy. The turn down service was quick and house keepers friendly. Lola’s is a very cool concept so make sure to check it out. We never waited longer than 10mins for a taxi at anytime of the day & night. The hotel itself is only a 10min walk to Santa Eulalia marina. Highly recommend if you want to stay away from Bossa & San An for a more relaxed atmosphere. Will defo stay again when we visit Ibiza.
Stayed 3 nights in Aug 2023
Response from Javi Otero - Deputy General Manager on 3 Sept,2023
Dear Jonny,Thank you for taking the time to share your wonderful feedback about your recent stay with us at Mongibello Ibiza.We are thrilled to hear that you had a top-class experience and enjoyed our hotel's unique theme.We will make sure to pass on your kind words to our staff for going above and beyond to make your stay memorable.It is great to know that you appreciated the efficient check-in process and the cleanliness of our property. We also appreciate your constructive feedback about the balcony, and we'll certainly consider your suggestions for improvements.We are delighted that you found the pool area's magical vibe and the curated soundtrack to your liking. Our proximity to the beach for morning swims is always a guest favorite, and we are glad you enjoyed it.We are also pleased that you had positive interactions with our housekeeping team during the turn-down service. Lola's is indeed a unique concept, and we are glad you had a chance to experience it.Your comment about the convenient taxi service is valuable information for future guests, and we appreciate your recommendation to stay with us for a more relaxed atmosphere away from the busier parts of Ibiza.We look forward to welcoming you back when you visit Ibiza again.Kind regards,

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Javi Otero - Deputy General Manager on 30 Aug,2023
Estimada Penélope,Muchas gracias por su review de 5 estrellas.Nos encanta saber que su estancia ha sido perfecta, y esperamos poder recibirles pronto de nuevo.Un saludo,

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Holiday
A beautiful, professional and clean hotel. Especially enjoyed the pool area, views and services. Totally enjoyed our visit and wanted to extend but rooms were no longer available. Would definitely return.
Stayed 4 nights in Aug 2023
Response from Javi Otero - Deputy General Manager on 16 Aug,2023
Hello Adam,What a wonderful comment!We're filled with joy to learn that your experience at our hotel was so positive. We're thrilled that you appreciated the beauty, professionalism, and cleanliness that we strive to provide. It's fantastic to hear that you enjoyed the pool area, the views, and our services.We regret that you couldn't extend your stay due to room availability, but we're truly excited that you're considering returning in the future. It will be an honor to welcome you back and do everything possible to make your next visit equally, if not more, rewarding.If you have any preferences or special requests for your next stay, please let us know. We look forward to seeing you again and wish you wonderful travels ahead!

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wow - stunning hotel. Incredible views and perfect location. Our sea view suite was incredible! Loved it and will definitely return
Stayed 7 nights in Jul 2023
Response from Javi Otero - Deputy General Manager on 16 Aug,2023
Hello Adam,Thank you so much for sharing your enthusiasm about your experience at our hotel! We're thrilled to hear that you found the hotel stunning and enjoyed the incredible views and perfect location. It's fantastic that your sea view suite added an extra layer of delight to your stay – there's truly something special about waking up to breathtaking vistas.We can't wait to welcome you back for another memorable stay in the future. Whether it's enjoying the views, the comfort of your suite, or exploring the surrounding area, we're dedicated to ensuring your next visit is just as wonderful as this one. Should you have any special preferences for your return, don't hesitate to let us know. Until then, safe travels and see you soon for more unforgettable moments!

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Javi Otero - Deputy General Manager on 30 Aug,2023
Dear Krystal,Thank you very much for your 5 stars in your review.It makes all of us proud and it gives us an extra boost of energy to continuing doing what we love.We truly hope we can welcome you again in the future.Kind regards,

10/10 Excellent

Marco

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Retro and thematically inspired. All in our party loved the concept and abbundance of details. The hotel just opened two weeks earlier, therefore the few small hickups seemed understandable. After Mongibello, I will look for theme hotel like this for next vacations.
Stayed 2 nights in Jul 2023
Response from Javi Otero - Deputy General Manager on 16 Aug,2023
Dear Marco,Thank you for sharing your thoughts about your experience at Mongibello! It sounds like you had quite an adventure exploring the retro and thematically inspired atmosphere. It's fantastic to hear that the concept and abundance of details resonated so well with your party. It's completely understandable that a newly opened hotel might have a few small hiccups in its early days, and it's great that you're taking that into consideration.It's wonderful that Mongibello has left such a positive impression on you that you're already planning to seek out theme hotels for your next vacations. Exploring unique and creatively designed accommodations can truly add an extra layer of excitement to any trip. Here's to more unforgettable experiences on your future travels! If you need any recommendations or assistance with planning your next theme hotel getaway, feel free to ask. Safe and happy travels!

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class hotel
Lovely hotel with nice location on the edge of the main town. Large pool and sun terrace with fantastic views across the bay. Staff and facilities were excellent abd food was very good too.
Stayed 6 nights in Sep 2022

4/10 Poor

Carlos, Queens

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that it was quiet. But the room were horrible door handle fell off. Light keep cutting off. and the rooms were small as hell.
Stayed 9 nights in Jun 2022
Response from MANNU SORA on 20 Aug,2022
Very dear Charles,First of all, we sincerely thank you for writing to us and sharing your opinions and observations, which are so important to all of us.We are deeply sorry for not having been able to exceed your expectations, but we can assure you that we are a group of people extremely committed to the constant improvement of all our services.We wish you a happy and adventurous summer.Very truly yours,MANNU SORAGUEST SERVICE ORGANIZERPALLADIUM HOTEL DON CARLOS

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Staff were rude and overworked. The place stank of some sickly air freshener which made you gag on arrival then just give you a headache. Food was poor and waiting staff just shouted at you. Bed / bedding / room standard was poor. Building falling apart. Possibly the worst hotel experience I’ve ever had.
Stayed 4 nights in Jun 2022
Response from MANNU SORA on 15 Jul,2022
Dear Customer, We thank you for writing and sending us your opinions and observations, of which we will take important note. We deeply regret not having been able to exceed your expectations, but we can assure you that we are a group of people highly committed to the constant improvement of all our services. Very truly yours, Mannu Sora Guest Service Organizer Palladium Hotel Don Carlos

4/10 Poor

Yasmin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in May 2022

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2022

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven! Best holiday all summer!
Finding this place last minute was the highlight of my year!! From the moment you walk in the staff make it clear they are there to make sure you have an amazing time. They are all so nice. We didn’t know it was two days until it closed for the winter so thought they’d be packing up around us but nope, they kept professional and wonderful right up until the last guest leaves. Food was brilliant, higher end and just perfect. We liked going in the sea and swimming with the hundreds of tiny sardines! Room lovely, just loved it all. Will try to come back next year if a good price. Only downer was if you wanted to go out partying this is not the place, there’s not much in the area but that’s what I liked.
Stayed 1 night in Nov 2019
Response from Paula Becerra on 2 Jul,2020
Dear Alice, First of all, thank you for your awesome feedback, it have been a pleasure to receive it and we highly appreciate it. We are delighted that you have chosen us as your accommodation in Ibiza and we are glad to know that your experience has been enjoyable. We always strive to take care of every details. Guest satisfaction is our priority and we will keep striving to deliver a memorable experience to all of our guests. Your kind words truly encourage us to continue our hard work every day and it will be a pleasure to share it with the team in recognition of their effort day per day. Our most sincere thanks for choosing the Palladium Hotel Don Carlos. We are looking foward hosting you this year again! Paula Becerra Quality Control Manager

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Paula Becerra on 2 Jul,2020
Dear Alice, Let us apreciate the time you have invested to share your score! We are glad to know you really enjoyed your stay with us. We hope to welcome you back this year again. Kind regards, Paula Becerra Quality Control Manager

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous! Would definitely return!
Fabulous hotel, great service and really modern interior. Food was lovely and drinks were brilliant. Quality spirits in the all inclusive too! The entertainment was fab too, even though the hotel was due to close this weekend they still really looked after the guests.
Stayed 3 nights in Oct 2019
Response from Paula Becerra on 2 Jul,2020
Dear Amy, Thank you for the time you have taken in writing us this lovely review, your feedback is highly appreciated. We are glad to know that you had a good stay with us as we strive to provide a wonderful experience to each and every guest. We always work to provide our customers with the highest quality standars in products and services and your positive review is truly a source of encouragement for our whole team. Once again, our most sincere thanks for choosing the Palladium Hotel Don Carlos! We hope to welcome you back this year too. Best regards, Paula Becerra Quality Control Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beachfront location great, proximity and ease of access to locality excellent. Wonderful staff in every dept. Some areas of the property a bit "tired”, eg tiling around showers and floors in rooms. That's a minor criticism but it would be in keeping with the excellence of service of the hotel.
Stayed 7 nights in Oct 2019
Response from Orian Shaharabani Nir on 20 Oct,2019
Dear Guest, Let us appreciate your nice words about the hotel, it is such a pleasure reading that we were able to exceed your expectations! We will make sure to address your nice words to our staff members so they can feel proud about the job they are doing! We are looking forward hosting you again . Kind regards,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Orian Shaharabani Nir on 2 Oct,2019
Estimado cliente, Nos gustaría agradecerle por haberse tomado el tiempo en dejarnos una reseña sobre su reciente estadía con nosotros, y por supuesto por haber elegido Palladium Don Carlos como su hotel vacacional, ha sido un verdadero placer poder alojarles en nuestras instalaciones. Nos es grato confirmar que su estancia fue totalmente satisfactoria y que pudo hacer uso de todos nuestros servicios. Será un honor poder alojarles nuevamente. Saludos cordiales, Orian Shaharabani Nir Hospitality Manage

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Short Stay!
Excellent stay! Great variety of food in the restaurant, attentive staff and good facilities. We will definitely be returning!
Stayed 3 nights in Jul 2019
Response from Orian Shaharabani Nir on 22 Jul,2019
Dear Hannah, Thank you for sharing your experience at Palladium Hotel Don Carlos and contributing to the constant improvement of our service. We are pleased to confirm that your stay with us has been completely satisfactory and that you have taken home a beautiful memory. We work every day to turn customers into fans. We hope you will give us the opportunity to welcome you back at Palladium Hotel Don Carlos. Warmest regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel with great staff and facilities . Will definitely come again
Stayed 7 nights in Jun 2019
Response from Orian Shaharabani Nir on 6 Jul,2019
Dear Guest, Thank you so much for taking the time to evaluate our services and facilities, we really appreciate your time. It is rewarding knowing that you had such beautiful stay and it will be our pleasure to host you back! Kind regards, Orian Shaharabani Nir Hospitality Manager

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely beach weekend
Very friendly staff
Stayed 4 nights in Jun 2019
Response from Orian Shaharabani Nir on 1 Jul,2019
Dear Andrea, Thank you for sharing your experience at Palladium Hotel Don Carlos and contributing to the constant improvement of our service. We are pleased to confirm that your stay with us has been completely satisfactory and that you have taken home a beautiful memory. We work every day to turn customers into fans. We hope you will give us the opportunity to welcome you back at Palladium Hotel Don Carlos. Warmest regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and Spotless, Great Service! Excellent food and beverages, walking distance to downtown and to the beach.
Stayed 5 nights in Jun 2019
Response from Orian Shaharabani Nir on 25 Jun,2019
Dear guest, It is a pleasure knowing that the hotel met your expectations, it will be a great pleasure to host you very soon again! Kind regards, Orian Shaharabani Nir Hospitality Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the pool area although it was a little too small for a hotel of this size, leaving many without su beds
Stayed 7 nights in Jun 2019
Response from Orian Shaharabani Nir on 22 Jun,2019
Dear Guest, We would like to thank you for taking the time to write us a review and share it with other future guests. We appreciate your comment and will certainly take it to the management. We hope that we get the pleasure to host you again. Kind regards, Orian Shaharabani Nir Hospitality Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab! We loved it! Great food, much better than we were anticipating to be honest. Lovely friendly staff, hotel beautifully clean too. A real gem.
Stayed 5 nights in Jun 2019
Response from Orian Shaharabani Nir on 18 Jun,2019
Dear guest, Thank you so much for taking the time to leave such a wonderful review about your stay with us, we are so happy to see your time here was so satisfying for you! Kind regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2019
Response from Orian Shaharabani Nir on 8 Jun,2019
Dear Guest, Thank you for choosing Palladium Hotel Don Carlos as your holidays choice, it was a pleasure hosting you! We are glad to know that your stay with us was satisfactory and we hope that we get the pleasure to host you again very soon! Kind regards, Orian Shaharabani Nir Hospitality Manager

10/10 Excellent

Verified traveller

Stayed 7 nights in May 2019
Response from Hospitality Manager on 26 May,2019
Dear Guest, Thank you for sharing your experience at Palladium Hotel Don Carlos and contributing to the constant improvement of our service. We are pleased to confirm that your stay with us has been completely satisfactory and that you have taken home a beautiful memory. We work every day to turn customers into fans. We hope you will give us the opportunity to welcome you back at Palladium Hotel Don Carlos. Warmest regards, Orian Shaharabani Nir Hospitality Manager

8/10 Good

Selene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😀Good choice of food, branded alcohol, very clean, excellent location and views. Staff lovely. ☹️ Did not have pink gin
Stayed 7 nights in May 2019
Response from Hospitality Manager on 21 May,2019
Dear Selene, We would like to thank you for taking a moment to evaluate us on our services and facilities, we are so glad that you enjoyed your stay and that the hotel met your expectations! we will take all this to the respective departments. We really hope to see you again soon! Kind regards, Orian Shaharabani Nir Hospitality Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Setting was great. We had a suite and this was really nice with a fantastic sea view, worth paying extra. Food was as expected. Stayed away from pre cooked food as this was often not warm enough. There was plenty of food cooked to order so no complaints. The big negative was the pool area. It is in a fantastic setting but by 8.00am most of the sunbeds had towels on them. You can go away from the pool and find somewhere to sit. There were no towels available when we arrived and had to wait until the following lunchtime. We kept the same towels all week. The first part of the week there were a few big groups staying so it was very noisy. It did go quite during the second half of the week.
Stayed 7 nights in May 2019
Response from Orian Shaharabani on 21 May,2019
Dear guest, First of all thank you so much for taking some time out of your day to write a review about your experience at the Palladium Hotel Don Carlos. We are glad to know you enjoyed the setting and the suite you stayed in, we really hope your time here was pleasant. On the other hand, we are sorry to hear you had trouble with the space in the pool area and some other noisy guests. We assure you we will work hard in order to improve on this matters. Thank you again for your comment and we hope to see you again soon. Kind regards, Orian Shaharabani Nir Hospitality Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff is perfect 👌 our stay here was very nice
Stayed 2 nights in May 2019
Response from Orian Shaharabani on 19 May,2019
Dear guest, Thank you so much for taking the time to write this nice comment about us, we're glad you enjoyed your stay. We hope to see you again soon. Orian Shaharabani Nir Hospitality Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great all inclusive food offering. Cocktails on the all inclusive could have been better. Fantastic pool and poolside facilities. The room was quite dusty but the regularity in change of towels and bedding was great. Overall the best all inclusive I have stayed at, I would highly recommend and I am looking forward to returning.
Stayed 4 nights in May 2019
Response from Hospitality Manager on 14 May,2019
Dear Guest, Thank you so much for being part of Palladium Don Carlos! we are delighted to know that this is the best all inclusive you have ever been to! We truly hope to welcome you again soon! Kind regards, Orian Shaharabani Nir Hospitality Manager

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most enjoyable
The hotel is excellent.The staff, food and entertainment were good and we will definitely consider returning next year if it's a similar discounted price.
Stayed 7 nights in Apr 2019
Response from Hospitality Manager on 9 May,2019
Dear Malcom, Thank you very much for taking the time to leave us a review that will helps us to analyze strengths and weaknesses! It really means a lot to us to know that you were able to enjoy your stay with us! We hope to have you back soon in the Palladium Don Carlos. Kind regards, Orian Shaharabani Nir Hospitality Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from Hospitality Manager on 13 Apr,2019
Dear Sir / Madam, First of all I would like to thank you for taking the time to leave us a 5* review. We truly make the best to satify our guests. We really hope that we can see you in a near future! Sincerely, Orian Shaharabani Nir Hospitality Manager

8/10 Good

Olive

Liked: Cleanliness, staff & service
Very attractive and friendly staff!! Would definitely go back!!!
Stayed 5 nights in Apr 2019
Response from Hospitality Manager on 11 Apr,2019
Dear Olive, Thank you for your nice review! We hope to see you very soon again. Sincerely, Orian Shaharabani Nir Hospitality Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibiza 12k
Ran Ibiza 12k Changed accommodation last minute What a fantastic choice
Stayed 2 nights in Apr 2019
Response from Hospitality Manager on 10 Apr,2019
Dear Michael, Thank you for choosing us as your hotel destination! we are beyond happy to know that you enjoyed with us during the marathon. We really hope to see you soon enough again!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgrade to a suite
Fabulous stay Worth upgrading to the suite definitely Good service wide range of drinks Entertainment staff work very hard and try to get you involved. Looking at going back next year
Stayed 7 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to santa Eulalia town. Staff were helpful and attentive. FYI it’s not “all inclusive” a la carte menus and top shelf alcohol for purchase. I have been in all inclusive hotels that are totally all inclusive, this hotel had some restrictions. Overall good experience.
Stayed 6 nights in Aug 2018
Response from nora on 5 Sept,2018
Dear Guest, Let us thank you first of all for taking the time to write this review about your stay in Palladium Don Carlos. As you said we are located in a very quiet, but well connected area of Ibiza, just next to Santa Eulària des Riu. We are happy to know that you have a good opinio about our staff. We are glad that overall you enjoyed your stay with us and we take good note of your suggestions. We are looking forward to welcome you back again in our hotel. Best Regards, Nora Hospitality Manager Palladium Don Carlos.

10/10 Excellent

Teresa, Costa Blanca, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Lovely adults only hotel. Great food, friendly and helpful staff. Perfect for a relaxing holiday.
Stayed 7 nights in Aug 2018
Response from nora on 29 Aug,2018
Dear Teresa, Zunächst möchte ich Ihnen dafür danken, dass Sie sich die Zeit genommen haben, eine so schöne Rezension über Ihre Erfahrungen im Palladium Hotel Don Carlos zu schreiben. Wir freuen uns, dass Ihnen der Standort und seine Einrichtungen gefallen haben. Es ist unsere Philosophie sicherzustellen, dass wir unseren Gästen jederzeit die höchsten Standards in Bezug auf Produkt und Service bieten. Darüber hinaus freuen wir uns, dass Sie unsere Gastronomie genossen haben. Unser Ziel ist es, unseren Gästen jeden Tag die größte Auswahl an Speisen zu bieten und die Speisekarte zu wechseln, um nicht langweilig zu werden. Auf der anderen Seite sind wir froh, dass unsere Mitarbeiter das Richtige für Sie gemacht haben! Wir freuen uns darauf, Sie in der nächsten Saison wieder zu begrüßen! Freundliche Grüße, Nora Hospitality Manager Palladium Don Carlos.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018
Response from Nora on 31 Jul,2018
Dear Guest, We appreciate your kind words after your recent stay at "Palladium Hotel Don Carlos". It was a pleasure to welcome you to the hotel. We hope to have the opportunity to welcome you again in the future. Best regards, Nora Hospitality Manager Palladium Hotel Don Carlos

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2018
Response from Nora on 31 Jul,2018
Dear Guest, We appreciate your kind words after your recent stay at "Palladium Hotel Don Carlos". It was a pleasure to welcome you to the hotel. We hope to have the opportunity to welcome you again in the future. Best regards, Nora Hospitality Manager Palladium Hotel Don Carlos

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food
Plenty of choice but show cooking sometimes had same choice for lunch and dinner. Although 2 choices soup were often the same.
Stayed 7 nights in Jul 2018
Response from Nora on 16 Jul,2018
Dear Guest, We are happy to know that you had a lovely stay with us and that you enjoyed the food in our restaurant. We take good note regarding the choice that you mentioned at show cooking. Thank you for the time that you took to write this review after you stay at Palladium Don Carlos. We are looking forward to host you again in a not distant future. Best regards, Nora Hospitality Manager Palladium Don Carlos.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, especially entertainment crew and waiting staff. Excellent cleanliness in all areas.
Stayed 10 nights in Jun 2018
Response from nora on 20 Jun,2018
Dear Guest, Following your recent stay here at Palladium Hotel Don Carlos, I would like to thank you for having taken the time to post your comments and share your experience. We are glad that our entertaiment crew and our waiting staff have done it right for you! They are doing a really good job! We will pass along your comments to our team! We do look forward to welcoming you back to the hotel again in the not too distant future. Kind regrads, Nora Hospitality Manager Palladium Don Carlos.

8/10 Good

Skyjak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd honeymoon
We returned to The Don Carlos to celebrate our 30th wedding anniversary. The food was plentiful and was our first experience of all inclusive. Santa Eulalia is a lovely place with a great marina plenty of places to eat and enjoy.
Stayed 7 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2018