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Reviews of The Octagon Ipoh by Plush

2.5 out of 5
The Octagon Ipoh by Plush
Wisma Octagon, Jalan Raja Ekram, Ipoh, Perak

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 17 reviews" "
Rating 8 - Good. 4 out of 17 reviews" "
Rating 6 - Okay. 4 out of 17 reviews" "
Rating 4 - Poor. 3 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

8.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Estella

Stayed 1 night in Apr 2024

8/10 Good

Bridget

Stayed 4 nights in Feb 2024

6/10 Okay

Chiaw Huan

Travelled with group
Disliked: Staff & service, property conditions & facilities
Close to shops etc. Many items in the property are in broken-down conditions. Such as shower heads, etc etc
Stayed 2 nights in Oct 2023

4/10 Poor

Sook Mann

Stayed 4 nights in Jul 2023

8/10 Good

Roy

Liked: Amenities, property conditions & facilities
Make sure you contact the property about check in procedure. They sent it to whatsapp, should sent it to email. Took me an hr. to contact them, and they were nice to let me in before paying the damage deposit. The on site agent Kyan is very nice and accommodating. She came despite other work and sent me tons of good link to local food. The office people are efficient and helpful too. very spaces, and place is clean. Will come back again and recommend to others.
Stayed 3 nights in Mar 2023

10/10 Excellent

Herman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good for an extended family, as they had 3 beds, although that they had only two rooms. Area was in the center of where I travelled within Ipoh. Most of the venues were no more than 20mins drive away. Good food was only walking distance away from the property. I brought my own utensils, so its not a problem for an extended family, if not there's a pair for each.
Stayed 5 nights in Nov 2022

4/10 Poor

Verified traveller

Travelled with family
Liked: Amenities
Disliked: Staff & service
Waited for the agent who was very rushed and did not even take us up to the room. Also I asked about wifi in the room and he said yes but no password was given to me or was there one written anywhere. Could then not get hold of agent.
Stayed 1 night in Jan 2020
Response from midhaf on 22 Jan,2020
Hi sorry to hear that, we will get in touch with you to find out more.

8/10 Good

Yuki

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2019
Response from Vin on 2 Jan,2020
Thank you for staying with us!

6/10 Okay

HL, singapore

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Great location. Troublesome check in and need to pay a deposit in cash but staff was great in waiting for us when we were delayed 6 hours due to horrific traffic jam. Inadequate kitchen facilities for 6 people.
Stayed 2 nights in Aug 2019
Response from midhaf on 4 Oct,2019
Thank you for your review! We will upgrade our service and facilities for better experience :)

10/10 Excellent

Leo

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The place is spacious enough for 6 pax. The amenities provided was insufficient.
Stayed 3 nights in Sep 2019
Response from Plush Team on 14 Sept,2019
Hi Leo, Thanks for your effective response. For the amenities, will put more for others. Cheers!!!

6/10 Okay

WL

Travelled with family and small children
Liked: Cleanliness, staff & service
Checking in and out is easy, apartment is spacious, location is central, but is near to the Pasar Malam, which blast their music till 4am on weekends and public holidays. The thumbing noises were quite unbearable for 2 of the 4 nights that we were staying.
Stayed 4 nights in Sep 2019
Response from midhaf on 4 Oct,2019
Thanks for the review. For the night market we really cant't do anything about it, but some people love it where they can get to taste and feel like the locals!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Positives Location was great. Property was nice and new. Service and communication was great. Access to the food area was very good. Negatives Amenities was so so. The glaring thing about this property was tenant and fire safety. We left the property in the early hours at 630am. There were no lighting in the corridors! Imagine if there was an emergency and the tenants had to walk in the dark! Safety hazard!
Stayed 2 nights in Jul 2019

10/10 Excellent

Chai, PJ

Liked: Cleanliness, staff & service, property conditions & facilities
Place was centrally located with a lot of local delicacies with walking distance.
Stayed 1 night in Jun 2019
Response from Midhaf on 4 Jul,2019
Thank you for the stay!

10/10 Excellent

Man Kwong Herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
適合一家8口以上的人住，地點一流。服務員的服務十分滿意，幫忙叫grab。
Stayed 1 night in Aug 2019
Response from midhaf on 4 Oct,2019
Thank you for the review! Really appreciate it :)