1 bedroom, minibar, in-room safe, desk
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Reviews of Pearl Palace Heritage

3.5 out of 5
Pearl Palace Heritage
54 , Gopal Bari, Jaipur, RJ

Reviews

9.4

Exceptional

Rating 10 - Excellent. 46 out of 59 reviews" "
Rating 8 - Good. 7 out of 59 reviews" "
Rating 6 - Okay. 4 out of 59 reviews" "
Rating 4 - Poor. 1 out of 59 reviews" "
Rating 2 - Terrible. 1 out of 59 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Somnath

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Mar 2024

6/10 Okay

Abbas

Travelled with family
Liked: Cleanliness, property conditions & facilities
Two days there was no hot water. Second day they told me to wait 20 minutes. No room clea or refreshing of room, we were told we had to ask.
Stayed 4 nights in Apr 2024

10/10 Excellent

Lorena

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. We had a nice spacious room with a very comfortable bed. Honestly, it felt very luxurious and wasn’t pricey so the value was great. The only downside was the area around the hotel has a lot of dogs that would often all start barking throughout the night, so as a light sleeper, it did wake me up frequently. There are a couple restaurants within walking distance, but for any big city attractions, you’ll need to a mode of transportation. Overall, great stay though.
Stayed 3 nights in Mar 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Desiree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! The room was very nice and comfortable and service was helpful. Had a great dinner at their sister restaurant, Peacock, and recommend going.
Stayed 1 night in Feb 2024

10/10 Excellent

JUAN CARLOS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites are very nice and very comfortables. The details in rooms are excellent. Very recommendable.
Stayed 1 night in Jan 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights, the check in was very smooth, they have a restaurant down the road called peacock, we had a very good evening meal in there. The room was clean, and very comfortable, the hot water took a while to come through though. They provided powdered clay for a face in the room which was a nice tough tha we enjoyed doing. Great hotel to explore Jaipur
Stayed 2 nights in Jan 2024

6/10 Okay

Vaishali

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is located in downtown Jaipur close to many dining options. The property itself is not a very comfortable place to stay. Their rooms need ton of maintenance and the area is extremely noisy as there's a temple right across where Aarti goes on at 6 in the morning for 15-20 minutes. The rooms had something or the other broken. Initially for a king bed we were given 2 twin beds combined which was extremely inconvenient as they were not properly put together. The staff changed our room after 2 nights but the new room had walls peeling off and it was super dirty. At that point we were just tired and wanted to leave. Staff is friendly but I wish those service staff folks would maintain the property well. I would not recommend staying here as there are much better with high quality properties available near by.
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Beautiful hotel with problematic service
Beautiful boutique hotel. Each room is spacious and has its own unique design. Location was convenient and each sightseeing was 15-20 minutes away. The only problem is their cleaning service. It seems they don't have a checklist to go through. One day they forgot toilet paper, one day they forgot to replace towels. One day they forgot to charge shampoos and everyday I had to call them asking them to bring stuff. All people working there was super nice and friendly
Stayed 4 nights in Dec 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Annabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Martin and Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here in previous trips and love that every room has unique decor. It's a lovely experience and I wouldn't hesitate to book again.
Stayed 1 night in Dec 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel property with individually decorated rooms. Attentive service. Great restaurant Peacock at sister hotel with free tuk tuk service between. Breakfast service at hotel is slow which is only minor negative but can be helped by ordering night before. Fantastic laundry service.
Stayed 3 nights in Nov 2023

10/10 Excellent

Rutger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment i arrived the service was excellent! Check-in was easy and a porter helped me with my bags up to the room. My room was impeccably designed and i literally felt like royalty. The windows were ornately decorated with sculptured arches, a very unique experience. They have a free transfer to their sister property for the restaurant as there isn't one onsite. Overall i was very impressed...
Stayed 1 night in Nov 2023

10/10 Excellent

Dipesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our time at the Pearl Palace Hotel! The rooms are amazing (we booked 2) - The rooms are very beautiful, spacious, super clean, and comfortable (with A/C). Equally important, Sugam was incredibly helpful, kind and knowledgeable. Too, Raju, and all the other staff were very accommodating. Western hotels can learn a thing or two from this hotel on hospitality.

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The hotel is beautiful, the staff are so friendly and the beds are the most comfortable thing ever!!
Stayed 2 nights in Apr 2023

10/10 Excellent

Rashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

2/10 Terrible

MOHIT

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad. No transfer has been made yet
I asked that I would have been having meeting in my room due to COVID-19 issues and still I was disallowed with meeting. Before checking I had intimated the concerned person about the same but this no cognizene was take care off…
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It’s such a beautiful historic type of property, it reminds you of Casa Batlló in Barcelona, designed by A Gaudi. It’s a small single standing building with hardly any frontage, but extra ordinary in every architectural detail. Each room is uniquely designed. Although the front staff are not like a five star facility, they behave more like a one or two star desk staff. But they are polite and courteous. They cannot help you a lot on your travel plans but with google map and Orbitz and Uber, you don’t need any! The food had limited options since they are smack in downtown and walking distance to a lot of eateries. But do not be fooled, the stay there is memorable and you ought to do it at least once in your life! You feel like a noble person or a Queen/King !! Go around the inside and carefully enjoy all the details on the walls, few buildings in the whole world can be compared to it.
Stayed 3 nights in Mar 2021

10/10 Excellent

Manisha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

10/10 Excellent

Akash

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing experience.Thanks to the entire staff.
Stayed 5 nights in Nov 2020

10/10 Excellent

TUSHAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

6/10 Okay

Navtej

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Miscommunication by hotels.com
Had no issues with the hotel. Have an issue with hotels.com. The room you described and booked as a suite and confirmed to me was sent as a booking to the hotel as superior room. So incorrect information from you to both parties. Do take a look and revert.
Stayed 1 night in Sep 2020

10/10 Excellent

Helrna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreamy bed with fine sheets. Nicely carpeted floors and hand painted walls. Wonderful rain shower with endless hot water. Great bathroom amenities with special exfoliant and mask. Bathrobes too.
Stayed 1 night in Feb 2020

10/10 Excellent

Yujing

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2019

10/10 Excellent

Hector, Delhi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place! Super comfy beds, epic showers, awesome place overall would stay again and again!!!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor is fantastic. Each room is a unique work of art.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent (especially Deepak Sharma who is truly helpful). Facilities are beautiful! Hotel is smaller so it gives more of a quaint feeling compared to large chains. Well worth the stay.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great concept , showcasing different cultures through there room interior .
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is unique. The quirky styling is awesome. Some decorative choices are interesting. Our room was great. On the downside we had a swing, yes a swing in our room. Nice decoration, but not very practical for sitting. Also the chair provided was not comfortable at all. The associated restaurant Peacock is very good and they provide free transport there and back.
Stayed 3 nights in Mar 2019

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel, and staff could not have been more helpful
Stayed 1 night in Mar 2019

8/10 Good

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and great service
The hotel is beautiful and the service is impeccable. Each room is individually designed and completely unique. Unfortunately when we were there, there was quite a bit of construction work to get a restaurant and more facilities in place. No doubt that will further add to the value of the hotel once it’s complete.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Michael

Good breakfast, fantastic staff and the rooms provide exactly what you need for a great stay in jaipur
Stayed 2 nights in Nov 2018

10/10 Excellent

Michael

Really good hotel with individually themed rooms. The service from the staff was fantastic and the main sites are only a short tuk tuk away. Would definitely recommend staying at this hotel.
Stayed 1 night in Nov 2018

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique and wonderful hotel!
Such a joy! So much character and color! I enjoyed it much more than the relatively boring four or five "5 star hotels" where we stayed in India. And it was a third of the price! Every room is different and our room turned out to be a suite! If I am ever back in Jaipur I wouldn't stay anywhere else!
Stayed 1 night in Nov 2018

10/10 Excellent

Andreea, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel with lovely service in a quiet neighborhood with very good restaurant walking distance.
Stayed 2 nights in Nov 2018

10/10 Excellent

Lima, Trinidad & Tobago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great interiors and detailing. Every room is unique and beautiful. A total bang for your buck.
Stayed 2 nights in Sep 2018

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

alex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful detail in room. Extremely comfortable bed. Staff surprised us with birthday cake and flowers for my partners birthday
Stayed 2 nights in Sep 2018

10/10 Excellent

Howard, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jaipur's best kept secret, a most romantic and original hotel. I had a unique room that was part classic Indian decorating, contemporary decorating and modern convenience. The hotel is like a museum or art gallery, I must have about ones hundred photos taken around the hotel. The staff were helpful, friendly and made you feel like the guest of honour. I would return to Jaipur just to stay in this hotel again.
Stayed 1 night in Sep 2018

8/10 Good

Anthony

Good value
Good value
Stayed 2 nights in Aug 2018

10/10 Excellent

margaret, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning architecture and style.
Helpful front desk staff. Beautiful hotel. So unique.
Stayed 3 nights in Jul 2018

8/10 Good

Yoshio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Parvatipuja

Liked: Amenities, property conditions & facilities
ส่วนกลางค่อนข้างน้อย
Stayed 1 night in Mar 2024

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo hotel cerca a la estación
Buen hotel cerca a la estación de Jaipur (tren y metro). Hotel y habitaciones muy decoradas, al estilo de aquí. Wifi perfecto.
Stayed 2 nights in Jan 2024

8/10 Good

Liz

Travelled with family
Liked: Property conditions & facilities, room comfort
Unika rum där vårt badrum var bland det coolaste jag sett. I våra barns rum fick de däremot byta ut lakanen då de inte såg helt ok ut. Trevlig och hjälpsam personal men de missade att tala om vid incheckning att om vi ville ha frukost så behövde vi beställa det dagen innan (mot betalning) så blev ingen frukost för oss. Men som sagt, rummen är unika, ingen risk för tråkig hotellinredning där vilket gjorde att man förlät det andra.
Stayed 1 night in Nov 2023

8/10 Good

kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

4/10 Poor

Nobuhiro

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not included in the room charge.
Stayed 6 nights in Jun 2023