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Reviews of Hotel Royal Haveli

3 out of 5
Hotel Royal Haveli
Near Airforce Cricle, Dhibba Para, Jaisalmer, Rajasthan

Reviews

8.8

Excellent

Rating 10 - Excellent. 9 out of 20 reviews" "
Rating 8 - Good. 9 out of 20 reviews" "
Rating 6 - Okay. 2 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Avisekh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Jaisalmer
Stayed 1 night in Nov 2023
Response from Yasin on 21 Nov,2023
Dear Guest, Thank you for the great feedback. It was a pleasure having you at Hotel Royal Haveli recently. Thank you for that you enjoyed the facilities and of course, enjoyed the staff's wonderful service. We hope to welcome you back to Royal Haveli soon.

8/10 Good

Ashwani

Stayed 1 night in Feb 2022
Response from Abdul Khan on 24 Feb,2022
Dear Guest, Thank you for the great feedback. It was a pleasure having you at Hotel Royal Haveli recently. Thank you for that you enjoyed the facilities and of course, enjoyed the staff's wonderful service. We hope to welcome you back to Royal Haveli soon.

10/10 Excellent

Preeti

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Hospitality at its best...Mr. Abdul Manager is very welcoming and helpful. You will get a full view of Sonar Kella from the Roof Top resturant. Cleanliness and facility are at its best. 
Stayed 1 night in Feb 2022
Response from Abdul Khan on 6 Feb,2022
Dear Guest, Thank you for the great feedback. It was a pleasure having you at Hotel Royal Haveli recently. Thank you for that you enjoyed the facilities and of course, enjoyed the staff's wonderful service. We hope to welcome you back to Royal Haveli soon.

10/10 Excellent

Dharmender

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Hotel is very neat and clean. Very friendly staff. Hotel owner Abdul upgraded us with a deluxe room though we had booked a standard room.Excellent service. Beautiful roof top open air restaurant. Easy accessibility to jaisalmer bus stand and railway station. We recommend one and all to come and stay in this hotel for a lifetime experience.
Stayed 1 night in Feb 2022
Response from Abdul on 6 Feb,2022
Thank you so much for your kind words, Dharmender Ji. We really appreciate you taking the time out to share your experience with us — and we agree, We count ourselves lucky for customers like you. We look forward to serving you again in the future!

10/10 Excellent

Manpreet

Stayed 1 night in Jun 2021
Response from HOTEL ROYAL HAVELI JAISALMER on 25 Jun,2021
Dear MANPREET Ji, Greetings from Hotel Royal Haveli, Jaisalmer! We are happy to know that you enjoyed your stay with us and were impressed by our team efforts and hospitality. Kindly visit us again.

10/10 Excellent

Ajay Singh

Stayed 1 night in Mar 2020
Response from Yasin on 21 Nov,2023
Dear Guest, Thank you for the great feedback. It was a pleasure having you at Hotel Royal Haveli recently. Thank you for that you enjoyed the facilities and of course, enjoyed the staff's wonderful service. We hope to welcome you back to Royal Haveli soon.

10/10 Excellent

Mr G Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in jaisalmer!
Wonderful stay, the room was fantastic, hot showers the best I've had in India. Huge bed and TV with all the sports channels, staff were great and offered me a range of rooms to choose from.
Stayed 2 nights in Jan 2019
Response from Abdul on 23 Jan,2019
Dear Mr G Wilson,. We thank you for taking the time to review our Hotel. We are delighted to read that you have enjoyed your stay at Hotel Royal Haveli. Your compliments for our location, rooms, service levels & staff are deeply appreciated. All the members of our team that you have so kindly mentioned thank you for your gracious feedback. We thank you for the glowing endorsement & look forward to Welcoming you back very soon. Thank You & Regards,

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2019
Response from Ab on 15 Jan,2019
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Abdul on 16 Dec,2018
Thanks

8/10 Good

Phuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The hotel allowed me to change my stay to 2 days later due to the last minute change in my itinerary. They also picked me up from the train station, and droped me off when I checked out. Overall the building's condition is new, clean and comfortable. It is only 10 minute walk to the fort. It's a shame i only spend a night out of 2 nights booked at the hotel. Check-out time is really early though, 10AM
Stayed 2 nights in Oct 2018
Response from Abdul on 14 Nov,2018
Dear Guest, Thank you for a great feedback. It was a pleasure having you at Hotel Royal Haveli recently. Thank you for that you enjoyed the facilities and of course enjoyed the staff's wonderful service. We hope to welcome you back at Royal Haveli soon. Kind Regards,

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
The accommodations are really nice specially affordability and location. The exterior and sandstone interiors help in capturing the feel and aesthetics of Jaisalmer brilliantly (but would like to note that we also noticed most of the hotel 'havelis' have similar decor as well). The food in the upstairs cafe was decent but definitely could be improved upon. More food specialities known to Jaisalmer were missing from the menu which is prevalent in most other places and they are not very flexible with customisations to the food (eg. making scrambled eggs/oats with no diary and the such). The staff itself is extremely friendly, informative, would like to mention Abdul at front desk is the prime example, making sure we were comfortable and helped us immensely with arranging transportation and the drivers charged fair rates (which they do not always do for tourists).
Stayed 5 nights in Nov 2017
Response from Abdul on 15 Nov,2017
Dear Guest , Greetings from Hotel Royal Haveli , Thanks for your Valuable feedback and glad to know that you like our service and look forward to seeing you again soon. Best regards

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Nice little boutique hotel but in a bad area
Very polite and hospitable staff. The owner was very helpful and arranged for desert safari and it was an excellent experience. The rooftop restaurant served good food. The only complaint we had was the hygiene of the area right outside the hotel - there was garbage everywhere and pigs making merry in open sewage lines which made us very uncomfortable. Other than that we had a very pleasant stay in Jaisalmer.
Response from General Manager on 7 Jan,2017
Dear Guest, Greetings from Hotel Royal Haveli, Jaisalmer. Thank you for choosing to stay at Hotel Royal Haveli and for taking the time to share your review on Hotel.com. Your kind comments are greatly appreciated and your feedback will definitely encourage the team to continue in their efforts to provide memorable moments for our guests. Thank you once again as we look forward to the opportunity of welcoming you back to our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at this hotel..
Awesome hotel with heritage look.. Nice architecture.. Nice rooms...
Response from Abdul Khan on 21 Dec,2016
Dear Sir, Greetings from Hotel Royal Haveli, Jaisalmer. Thanks a lot for your valuable feed back and giving time to us. we are happy that you like our services and We hope we have an opportunity to serve you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view of Jaisalmer Castle
Friendly staff, but need repeated reminding for some aspects (like hot water in mornings)
Response from Abdul khan on 21 Jan,2016
Dear sir / Madam, Greetings from Hotel Royal Haveli, Jaisalmer. Thanks a lot for your valuable feed back and giving time to us. we are happy that you like our services and We hope we have an opportunity to serve you again

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnífico haveli
El haveli muy bonito, todo con mucho detalle. El desayuno muy rico y el personal súper amable. Contratamos desde allí la excursión al desierto y fue un acierto. Volvería sin duda
Stayed 1 night in Feb 2024
Response from Yasin on 17 Feb,2024
Querido invitado,Gracias por sus amables comentarios. Es realmente un placer saber de usted sobre su estancia en nuestro hotel. Nos alegra saber que su estadía fue cómoda. Tuvo una muy buena experiencia con nuestro personal y le gustó nuestro Desert Safari.Muchas gracias por su amable comentario y espero verlo pronto con su familia y amigos para quedarse con nosotros.Muchas graciasEquipo Royal Haveli

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Abdul on 11 Mar,2019
Dear Guest, Thank you for the top notch rating and your wonderful feedback. We will look forward to be of your service in future.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Leuk hotel
Hotel op zich is leuk. Tuktuk-chauffeur zette mij af op de verkeerde plaats. Smerige toegangsweg. Moeilijk te vinden de eerste keer.
Response from Abdul Khan on 22 Feb,2017
Dear Sir, Greetings from Hotel Royal Haveli, Jaisalmer. Thanks a lot for your valuable feed back and giving time to us. we are happy that you like our services and We hope we have an opportunity to serve you again.

6/10 Okay

laurent

Liked: Cleanliness, property conditions & facilities
limite
c'est un haveli en décor " carton pâte " mais au moins moderne; les propriétaires sont charmants ainsi que le personnel mais pas très pro, pas de ménage dans la chambre exigüe pendant notre séjour, beaucoup de bruit et de lumière , la nuit des hordes de chiens errants sillonnent les ruelles , le restaurant sent l'amateurisme total, beaucoup de progrès sont à faire
Response from General Manager on 30 Nov,2016
Dear Sir, Greetings from Hotel Royal Haveli, Jaisalmer. Thanks a lot for your valuable feed back and giving time to us. we are happy that you like our services and We hope we have an opportunity to serve you again.

8/10 Good

Alex, Bamberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hübsches Hotel
Schönes Hotel, sehr zuvorkommendes Personal. Waren in einer Dreiergruppe unterwegs und es ist ein ExtraBett ohne große Umstände bereitgestellt worden
Response from Abdul on 11 Sept,2016
Dear sir / Madam, Greetings from Hotel Royal Haveli, Jaisalmer. Thanks a lot for your valuable feed back and giving time to us. we are happy that you like our services and We hope we have an opportunity to serve you again

10/10 Excellent

weiche, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體來說很棒，外觀很精緻，房間內乾淨整齊。管家Aki就像朋友一般隨時提供旅行建議、路線，碰巧遇到對面婚禮，管家也很熱心陪我進去一起慶祝。飯店離城堡一小段距離，散步過去大約20分鐘，還算可以接受的距離。
Dear Sir, Greetings from Hotel Royal Haveli, Jaisalmer. Thanks a lot for your valuable feed back and giving time to us. we are happy that you like our services and We hope we have an opportunity to serve you again.