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Reviews of GoodHope Hotel Skudai

3.5 out of 5
GoodHope Hotel Skudai
1, Jalan Ronggeng 5, Taman Skudai Baru, Johor Bahru, Johor

Reviews

6.2
Rating 10 - Excellent. 4 out of 51 reviews" "
Rating 8 - Good. 19 out of 51 reviews" "
Rating 6 - Okay. 12 out of 51 reviews" "
Rating 4 - Poor. 10 out of 51 reviews" "
Rating 2 - Terrible. 6 out of 51 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

chee young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Vinothan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Aircond not cold,tv terible
Stayed 1 night in Sep 2023

8/10 Good

Kerlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything is good, I was expecting a bath tub based on the photo, but it did not. Everyday without fail (I stay wed to Sat), around 5 plus to 6 plus morning, there will be some music playing non stop. It actually affect my sleep. Breakfast is average, not everyday is buffet style, but the waiter at the restaurant is friendly.
Stayed 3 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goodhope One Day Stay
Free onsite parking , need to validate at reception before exiting it , breakfast was ok with limited choice , given the price I paid for , can't expect more than the ususal I paid for more expensive hotel
Stayed 1 night in Aug 2023

8/10 Good

Kwang Jiong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Christopher

Stayed 1 night in Sep 2022

2/10 Terrible

Yinxien

Travelled with group
Disliked: Staff & service, property conditions & facilities
Plug not working, none of our phone got charged for the whole night. Booked a room for 3 through expedia, ended up the room did not come with extra bed. Asked the hotel staff about it and she wanted us to feedback through Expedia so they could proceed with the refund of the price difference between room for 2 and room for 3. Did contact the customer service of Expedia and they were just passing the buck. Generally a very bad experience, will not book the same property again.
Stayed 1 night in Sep 2022

10/10 Excellent

Siti Aisah

Stayed 2 nights in Jun 2022

8/10 Good

hassan

The hotel is located in town area and closes to halal restaurants. Free indoor parking and have a swimming pool for kids and adult . Breakfast is simple but enough for morning start .
Stayed 2 nights in Jun 2022

2/10 Terrible

Heng

Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like the cleanliness of this property and i don`t like the under ground parking because no lift to the lobby. To carry bags and other luggage it trouble sum.
Stayed 3 nights in Jan 2020

6/10 Okay

Kalaichelvan

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An okay place
It was a decent place for the price paid. Rooms were clean and well-maintained. Breakfast buffet variety could be improved. Location is quite near to paradigm mall and not too far from sutera mall. 7/11 and indian muslim restaurant in walking distance. Nothing much to complain about. But would be good if the upkeep of the pool and gym was done better.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Poor choice
Hotel old and tucked away approx 1km from Sutera mall. Need to take cab to get there. Room clean but toilet seat not aligned to toilet bowl. Shower room door not able to fully open, only tiny bottle of shower gel n shampoo provided for 2 and no toothbrushes provided!
Stayed 1 night in Aug 2019

8/10 Good

Lim

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I booked a smoking free room. But when I enter the room. It was filled with smoking smell. It's ok as we was out most of the time.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property is old need some upkeep. Amenities such as toothbrush is not available, maybe should alert guest.
Stayed 1 night in Jul 2019

8/10 Good

Lim, SG

Travelled with family
Liked: Cleanliness, staff & service
it's located in a relatively old neighbourhood in JB. If you are looking for good local food within walking distance. This is definitely the hotel for you. However, if you are looking for a hotel next to a shopping mall. You might be years too late. With the price offered by the hotel, you really cannot expect much. The staff is helpful and friendly. However, there are some rooms for improvement in terms of the facilities management area. Aircon is not old at all even if the controller is showing that it is runnning at 16 degree.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would like to suggest the room air-con needs maintenance as not cool enough.
Stayed 1 night in Mar 2019
Response from Terry on 6 Mar,2019
Thank you for the feedback Sir/Madam. We will highlight this issue with our management for further action.Thank you again for choosing to stay with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
WiFi is horrible
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

4/10 Poor

Pakpu, MY

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Room is clean. No maintenance for swimming pool.
Stayed 2 nights in Nov 2018

8/10 Good

Ismail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Nov 2018

4/10 Poor

Verified traveller

Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Suitable for one night stay
Reasonable good. clean and good for one night stay. breakfast is simple. Toilet space is small.
Stayed 1 night in Sep 2018

4/10 Poor

kira, Singapore

Liked: Cleanliness, staff & service, room comfort
Staff encourage food wastage
value for money.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hope hotel, Skudai
Everything is good.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Poor facilities
No toothbrush, rooms air-con takes time to cool down, noisy.

6/10 Okay

Verified traveller

Disliked: Staff & service
Comfortable & worth the price you pay.
Comfortable, clean room & price is reasonable. Comes with breakfast. Spread of breakfast is limited & the same everyday.

2/10 Terrible

Aaron, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HAUNTED HOTEL!!!!
Junior SUITE Room. Checked in late night close to 12. Was told by reception to wait as he needs to check whether the room is clean or not. Upon checking in, room looks awfully unpleasant, seems like the room has not been occupied for awhile with a heavy stench smell. NEVER NEVER BOOK THIS HOTEL. NOT even close to 1 star hotel. Bed was really hard/ Stuffy Room / Weird Stench / Checking in too long / Awful breakfast / Carpark was not properly lighted.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Service not good.
bad service. Have to send our own luggage to the room. Cannot have extra pillow or blanket. Slow check-in. Breakfast buffet doesnt have many option. Showers in pool is not working. Locked gym.

6/10 Okay

Ong, Singapore

Disliked: Property conditions & facilities
Many gym equipments are defective.
Very basic

2/10 Terrible

NORSAHIDA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

6/10 Okay

Jeffrey, Kuala Lumpur

Liked: Cleanliness, room comfort
Near UTM
Good view to UTM at 13th floor. Faced a bit problem hotels.com cause the confirmation slip from hotels.com confirmation number is not the same as booking number at Goodhope hotel. Before go better call up and reconfirm and get appropriate confirmation number at Goodhope hotel.

10/10 Excellent

yahaya b pie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

harold, Selangor, MY

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Average hotel
Breakfast was adequate. Room is comfortable and clean. Facilities not so good. Swimming pool water is greenish. Spa has been dismantled but at least jacuuzi is still operative. All wall plugs are spoilt. Used the plug meant for fridge to charge my electronics. Exhaust fan at shower non operative. Limited parking space. Lower ground parking at basement has no lights. Very dark to the extend we need to use torch lights even during daytime.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Zack Zainal, Singapore

Liked: Cleanliness, staff & service, room comfort
Quick getaway
A surprisingly nice and quiet place to be in for a quick getaway from the bustling city.

6/10 Okay

Phil, Malaysia

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
No frills hotel only for a short stay
I stayed with my wife and 1-year-old two nights as we were in Johor house-hunting and there was a special offer via AirAsia/Expedia. TV reception was very poor and the temperature controller on the fridge was broken. On the 2nd evening, the desk lights and side room light stopped working. After a long day house-hunting, I reported this to the Front Desk when we returned at 8.30pm and they casually said they would send someone as soon as possible. When I asked when abouts, they claimed the maintenance person was probably already on their way. He showed up 30 minutes later and spent 15 minutes trouble-shooting then went off without saying anything but left the ladder in the room. Another 30 minutes later, as we were trying to put our daughter to bed, the Front Desk called and instructed us to change rooms. My wife was very upset by being told rather than asked and so we said this was unacceptable. Another 30 minutes later, the maintenance person returned and changed 2 lightbulbs in under 10 minutes. As it was now after 10pm, I told him not to worry about the other things as we wanted put our daughter to bed and get some rest as we had another long busy day ahead. The maintenance person was polite and respectful. On checking out the next morning, I spoke to the duty manager who was apologetic and said they would take action to make sure this didn't happen again. He sent an email repeating this but no compensation was offered whatsoever. Not impressed.

8/10 Good

Abby NZ, New Zealand.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Rooms(spacious)
Enjoyed our stay apart from your wifi service was pretty poor owing to the fact that I paid for the service.We were only allowed to connect in our room and not anywhere in the hotel complex.Need to also allow to connect to computer and mobile.Beautiful Breakfast and great staff.Very helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Value for money

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

6/10 Okay

Verified traveller

Good
Diversify breakfast menu..not so many choices

8/10 Good

Lucia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

6/10 Okay

Yahni

Stayed 2 nights in May 2022

4/10 Poor

Reem

Disliked: Cleanliness, staff & service
Stayed 20 nights in Jul 2019

8/10 Good

Saad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
biasa2 sahaja
Swimming pool nya tidak dibersihkan.. klu nak dikatakan kotor tidaklah..